Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hilton Garden Inn Pigeon Forge
Below are the verified reviews from guests that we have booked recently:
"Had a good experience at this hotel!"
Overall Score4.0/5
We had a good experience at the Hilton Garden Inn, it was clean, the staff was friendly and in a good location.
Monia W. (Individual traveler, booked 1 room), from
11-Dec-2021 Verified Review, stayed from Fri Dec 10 to Sun Dec 12 2021 at a $229.49 average nightly rate.
"Service was good, room was nice and clean, location was good."
Overall Score4.0/5
Everything was nice, we enjoyed our stay.
Kimberly S. (Individual traveler, booked 1 room), from
23-Nov-2021 Verified Review, stayed from Fri Nov 19 to Sun Nov 21 2021 at a $244.00 average nightly rate.
"Pleasant Stay"
Overall Score5.0/5
Hotel has nice amenities such as a home cooked breakfast and grill offerings at night. We didn't need to go anywhere else for breakfast or dinner. The staff was also very personable and accommodating. Wonderful southern hospitality!
Julie C. (Individual traveler, booked 1 room), from
27-Jul-2021 Verified Review, stayed from Fri Jul 23 to Sun Jul 25 2021 at a $315.84 average nightly rate.
"Couldn't get clean towels or sheets wasn't happy with this."
Overall Score3.0/5
very poor housekeeping couldn't get any bathroom and shower things when ask front desk they said housekeeping would bring to room but never did.
Stephanie J. (Individual traveler, booked 1 room), from
02-May-2021 Verified Review, stayed from Tue Apr 06 to Sat Apr 10 2021 at a $169.99 average nightly rate.
"Very pleasant helpful courteous staff."
Overall Score5.0/5
Love this hotel and will stay again next time!
Barbara B. (Individual traveler, booked 1 room), from
03-Apr-2021 Verified Review, stayed from Sat Mar 27 to Mon Mar 29 2021 at a $180.99 average nightly rate.
"Excellent hotel and staff."
Overall Score5.0/5
Very pleasant helpful staff, cleanliness and comfortable accommodations.
Barbara B. (Individual traveler, booked 1 room), from
01-Apr-2021 Verified Review, stayed from Sat Mar 27 to Mon Mar 29 2021 at a $180.99 average nightly rate.
"Very pleasant staff, cleanliness and very comfortable."
Overall Score5.0/5
Very pleasant staff, cleanliness and extremely comfortable accommodations.
Barbara B. (Individual traveler, booked 1 room), from
01-Apr-2021 Verified Review, stayed from Sat Mar 27 to Mon Mar 29 2021 at a $180.99 average nightly rate.
"Had a great stay."
Overall Score5.0/5
No room cleaning due to virus.
Kenneth L. (Individual traveler, booked 1 room), from
20-Sep-2020 Verified Review, stayed from Wed Sep 16 to Sun Sep 20 2020 at a $189.99 average nightly rate.
Summary of Verified Reviews
91
Excellent
Summary of 849 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Excellent hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe.
Location
97/100
98 reviews
Great location and easy parking, with good sightseeing.
Food
88/100
30 reviews
Menu is excellent with tasty food.
Wellness Area
87/100
17 reviews
Great wellness & sports facilities.
Amenities
87/100
41 reviews
Great hotel buildings and entrance area.
Cleanliness
86/100
153 reviews
Clean hotel facilities. Pool surroundings and rooms are immaculate.Bathroom needs cleaning.
Vibe
84/100
24 reviews
Awesome vibe. Pleasant entrance area. Modern Hotel. Friendly atmosphere.
Pool
83/100
39 reviews
Clean pool area.
Breakfast
73/100
60 reviews
Tasty yet pricey breakfasts.
Service
72/100
191 reviews
Friendly, more-or-less professional service, and so-so reception.Housekeeping and management are lacking.
Room
71/100
196 reviews
Views are great and rooms are clean. Decent beds, but poor A/C.Bathrooms are not clean enough, and TV's are poor.Balconies are fine and rooms are decent. Shower can be a problem.
Bar
70/100
8 reviews
Bar is awesome.
WiFi
29/100
6 reviews
Complaints about WiFi.
Rated 88/100 based on reviews from families.
Great view. Great pool.
Location
98/100
25 reviews
Great location.
Wellness Area
89/100
6 reviews
Great wellness & sports facilities.
Food
88/100
6 reviews
Delicious food.
Amenities
85/100
5 reviews
Great amenities.
Cleanliness
83/100
27 reviews
Clean hotel facilities. Clean rooms.
Pool
81/100
16 reviews
Great pool.
Breakfast
74/100
15 reviews
Tasty breakfast.
Service
73/100
34 reviews
Friendly service, and reception was okay.
Room
66/100
34 reviews
Rooms are clean with great views and decent beds, but overall just okay.Poor maintenance in rooms and bathrooms.
Value
54/100
6 reviews
Fairly good value for money.
Rated 85/100 based on reviews from couples.
Accessible parking. Nice building.
Location
98/100
8 reviews
Great location.
Amenities
89/100
7 reviews
Nice building.
Cleanliness
86/100
15 reviews
Clean rooms.
Breakfast
74/100
6 reviews
Tasty breakfast.
Service
72/100
12 reviews
Friendly service.
Room
68/100
27 reviews
Clean, decent rooms with standard beds, but bathrooms are lacking.
Comfort
61/100
14 reviews
Beds are decent and generally comfortable.
Rated 83/100 based on reviews from all travelers.
Excellent hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe.
Location
97/100
97 reviews
Great location and easy parking, with good sightseeing.
Food
88/100
30 reviews
Menu is excellent with tasty food.
Wellness Area
87/100
17 reviews
Great wellness & sports facilities.
Amenities
87/100
41 reviews
Great hotel buildings and entrance area.
Cleanliness
86/100
153 reviews
Clean hotel facilities. Pool surroundings and rooms are immaculate.Bathroom needs cleaning.
Vibe
84/100
24 reviews
Awesome vibe. Pleasant entrance area. Modern Hotel. Friendly atmosphere.
Pool
83/100
39 reviews
Clean pool area.
Breakfast
73/100
60 reviews
Tasty yet pricey breakfasts.
Service
72/100
190 reviews
Friendly, more-or-less professional service, and so-so reception.Housekeeping and management are lacking.
Room
71/100
195 reviews
Clean, decently-sized rooms with average beds and lovely views.Poor A/D and televisions in poorly cleaned and maintained rooms.Balconies are fine and rooms are decent. Shower can be a problem.
Bar
70/100
8 reviews
Bar is awesome.
WiFi
29/100
6 reviews
Complaints about WiFi.
Rated 83/100 based on reviews from families.
Great pool. Clean hotel facilities.
Location
98/100
25 reviews
Great location.
Wellness Area
89/100
6 reviews
Great wellness & sports facilities.
Food
88/100
6 reviews
Delicious food.
Amenities
85/100
5 reviews
Great amenities.
Cleanliness
83/100
27 reviews
Clean hotel facilities. Clean rooms.
Pool
81/100
16 reviews
Great pool.
Breakfast
74/100
15 reviews
Tasty breakfast.
Service
73/100
34 reviews
Friendly service, and reception was okay.
Room
66/100
34 reviews
Rooms are clean with great views and decent beds, but overall just okay.Poor maintenance in rooms and bathrooms.
Value
54/100
6 reviews
Fairly good value for money.
Rated 82/100 based on reviews from couples.
Nice building. Clean rooms.
Location
97/100
7 reviews
Great location.
Amenities
89/100
7 reviews
Nice building.
Cleanliness
86/100
15 reviews
Clean rooms.
Breakfast
74/100
6 reviews
Tasty breakfast.
Service
71/100
11 reviews
Friendly service.
Room
65/100
26 reviews
Clean, decent rooms with standard beds, but bathrooms are lacking.
Comfort
60/100
13 reviews
Beds are decent and generally comfortable.
Customer Reviews of Hilton Garden Inn Pigeon Forge
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Place yourself at the heart of the action when you stay at Hilton Garden Inn Pigeon Forge. Conveniently located in the center of Pigeon Forge our welcoming hotel provides instant access to the downtown area and easy access to the LeConte Convention Center and Cal Ripken Experience. Dollywood Smoky Mountain Opry and the Titanic Museum Attraction are all must-see attractions while exciting local events include Rod Runs and Wilderness Wildlife Week.Relax in a modern inviting guest room featuring home comforts like complimentary WiFi microwave and mini-refrigerator. The whole family is sure to enjoy our indoor and outdoor heated pool with spiral slide. Other wonderful hotel facilities include a fitness center theatre room and flexible meeting space for up to 130 guests. Start your day right with a made-to-order breakfast in our onsite restaurant and stop by again in the evening for a delicious dinner.
Amenities / Features
Check In: 4:00 pm - 12:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
Bus parking
Clothes drying
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Elevator
Express Check-Out
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Central heating
Internet - wireless
Free WiFi Internet
Ironing facilities
Jacuzzi
Laundry facilities
Licensed bar
Microwave in room
Non-smoking rooms
Office or business center
Quiet location
Radio in room
Refrigerator
Restaurant
Tea and coffee making facilities
Telephone in all rooms
Television
TV - Free Cable
Private bathroom in room
Laundry valet service
Golf course on hotel grounds
Shop
Airport & Shuttle Information
TYS (McGhee Tyson Airport)
Local Shuttle Info: No Shuttle, The Trolley stops out front of our hotel.
Breakfast Information
Breakfast served in our Restaurant for $11.95 per person, 6-11 $5.95, 5 under are free. Includes a full buffet with cook-to-order menu items and breakfast beverages.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Parking Info
Complimentary individual and bus parking.
About Hilton Garden Inn
Spacious meeting rooms with onsite catering services and audiovisual equipment available
24 Hour Business Center and Free Wi-Fi
Plus Hypoallergenic Pillows
Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
Onsite Dining with Lunch and Dinner offered in most locations
Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
