Lodge at Mill Creek

3785 Parkway, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Dollywood
Select Your Room:
08/19/2022 - 08/20/2022
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Lodge at Mill Creek

Below are the verified reviews from guests that we have booked recently:
"VERY NICE STAY"
Overall Score4.0/ 5
I really ENJOYED everything and relaxation. THANK YOU.
(Individual traveler, booked 1 room), from US flag
31-May-2022 Verified Review, stayed from Fri May 27 to Sun May 29 2022 at a $129.60 average nightly rate.
"DIRTY, WILL NEVER RECOMMEND THIS LODGE TO ANYONE!"
Overall Score1.0/ 5
Carpet filthy, feet were black from walking on the floor. Lighting poor, lampshade all cracked, furniture all beat up. Maids not cleaning the rooms properly, we wouldn’t stay in the first room and they gave us another room. We were tired after driving almost 600 miles but wish we would have refused to stay here and looked for another place. Very poor condition.
(Individual traveler, booked 1 room), from US flag
23-Apr-2022 Verified Review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $94.99 average nightly rate.
"Not what I expected."
Overall Score2.0/ 5
Spent two nights, no phone in room to call front desk. Room was almost 90 degree when we checked in, heater was left turned on. TV didn't work, husband had to mess with it and final got it to work. Ice in the fridge was about 3inch thick. Never provided wash cloth, just two towels and one hand towel. You could tell the facility was not well maintained. Was told it was a Four Star. .not! Maybe a two star.
(Group coordinator, booked 2 rooms), from US flag
17-Apr-2022 Verified Review, stayed from Thu Apr 14 to Sat Apr 16 2022 at a $108.09 average nightly rate.
"Beautiful Stay "
Overall Score5.0/ 5
Very good hotel. Beautiful stay. Our housekeeper was very nice.
(Individual traveler, booked 1 room), from US flag
12-Apr-2022 Verified Review, stayed from Wed Apr 06 to Wed Apr 13 2022 at a $95.13 average nightly rate.
"Terrible"
Overall Score2.0/ 5
Got locked of my room. The front desk didn’t have a key. Had to wait two hours for someone to bring key.
(Individual traveler, booked 1 room), from US flag
28-Feb-2022 Verified Review, stayed from Tue Jul 06 to Sun Jul 11 2021 at a $118.99 average nightly rate.

Summary of Verified Reviews

61
Poor

Summary of 1,993 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 61/100 based on reviews from all travelers.

Good for sightseeing and has nearby restaurants and bars. Room needs to be improved.

Location

85/100
350 reviews

Great location. Accessible by car, but parking is a hassle. Great sightseeing, restaurants and shopping nearby.

Service

62/100
309 reviews

Service is relatively friendly. Well managed, but reception is poor. Service professionalism and housekeeping are average.

Comfort

34/100
398 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Room

34/100
799 reviews

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Cleanliness

24/100
446 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

16/100
106 reviews

Breakfast can be improved.

WiFi

14/100
39 reviews

Wifi quality could be improved.

Amenities

13/100
175 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities can be a problem.

Rated 54/100 based on reviews from couples.

Good restaurants & bars in the area.

Location

83/100
153 reviews

Well-located, although unfortunately the parking isn't easy. Excellent sightseeing, restaurants and bars nearby.

Service

59/100
138 reviews

Service friendliness is ok, but reception and housekeeping were substandard. Good management.

Room

36/100
387 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Cleanliness

26/100
216 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

22/100
42 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Breakfast

16/100
46 reviews

Breakfast can be improved.

Amenities

11/100
91 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities can be a problem.

WiFi

10/100
17 reviews

Wifi quality could be improved.

Rated 55/100 based on reviews from families.

Location is great.

Location

86/100
155 reviews

Well-located, although unfortunately the parking isn't easy. Excellent sightseeing, restaurants and bars nearby.

Service

64/100
137 reviews

Fairly friendly, professional staff, but complaints about reception. Management and housekeeping are decent.

Room

30/100
324 reviews

Small, outdated rooms in need of better maintenance. Poor beds and room cleanliness, with a substandard TV. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Comfort

26/100
167 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Vibe

23/100
50 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Cleanliness

20/100
179 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

16/100
53 reviews

Breakfast can be improved.

WiFi

14/100
17 reviews

Wifi quality could be improved.

Amenities

12/100
58 reviews

Hotel buildings could use some improvement. Elevator in need of updating. Handicap accessible facilities can be a problem.

Rated 67/100 based on reviews from solo travelers.

Location is great.

Location

87/100
14 reviews

Great location.

Service

64/100
13 reviews

Service is relatively friendly.

Room

39/100
33 reviews

Poorly-maintained rooms, badly rated bathrooms and beds. Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

29/100
22 reviews

Rooms could be cleaner.

Vibe

28/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

12/100
12 reviews

Hotel buildings could use some improvement.

Rated 51/100 based on reviews from all travelers.

Good for sightseeing and has nearby restaurants and bars. Room needs to be improved.

Location

85/100
350 reviews

Great location. Accessible by car, but parking is a hassle. Great sightseeing, restaurants and shopping nearby.

Service

62/100
309 reviews

Service is relatively friendly. Well managed, but reception is poor. Service professionalism and housekeeping are average.

Comfort

34/100
397 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Room

34/100
798 reviews

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

Cleanliness

24/100
444 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

16/100
105 reviews

Breakfast can be improved.

WiFi

14/100
39 reviews

Wifi quality could be improved.

Amenities

13/100
175 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities can be a problem.

Rated 50/100 based on reviews from couples.

Good restaurants & bars in the area.

Location

83/100
153 reviews

Well-located, although unfortunately the parking isn't easy. Excellent sightseeing, restaurants and bars nearby.

Service

59/100
138 reviews

Service friendliness is ok, but reception and housekeeping were substandard. Good management.

Room

36/100
387 reviews

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Cleanliness

26/100
216 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

22/100
42 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Breakfast

16/100
46 reviews

Breakfast can be improved.

Amenities

11/100
91 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities can be a problem.

WiFi

10/100
17 reviews

Wifi quality could be improved.

Rated 51/100 based on reviews from families.

Location is great.

Location

86/100
155 reviews

Well-located, although unfortunately the parking isn't easy. Excellent sightseeing, restaurants and bars nearby.

Service

64/100
137 reviews

Fairly friendly, professional staff, but complaints about reception. Management and housekeeping are decent.

Room

30/100
323 reviews

Small, outdated rooms in need of better maintenance. Poor beds and room cleanliness, with a substandard TV. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Comfort

26/100
166 reviews

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

Vibe

23/100
50 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

Cleanliness

21/100
177 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

16/100
52 reviews

Breakfast can be improved.

WiFi

14/100
17 reviews

Wifi quality could be improved.

Amenities

12/100
58 reviews

Hotel buildings could use some improvement. Elevator in need of updating. Handicap accessible facilities can be a problem.

Rated 64/100 based on reviews from solo travelers.

Location is great.

Location

87/100
14 reviews

Great location.

Service

64/100
13 reviews

Service is relatively friendly.

Room

39/100
33 reviews

Poorly-maintained rooms, badly rated bathrooms and beds. Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

29/100
22 reviews

Rooms could be cleaner.

Vibe

28/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

12/100
12 reviews

Hotel buildings could use some improvement.

Review Semantics by TrustYou

Property Description

Located in Pigeon Forge, Lodge at Mill Creek is just steps from Dolly Parton's Stampede Dinner Attraction and a 5-minute drive from Island at Pigeon Forge. This hotel is 3.4 mi (5.4 km) from Titanic Museum and 4.1 mi (6.6 km) from Dollywood.

Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and microwaves, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolly Parton's Stampede Dinner Attraction - 0.2 km / 0.1 mi
Patriot Park - 1.5 km / 0.9 mi
Big Top Arcade - 1.6 km / 1 mi
Pigeon Forge Factory Outlet Mall - 2.8 km / 1.7 mi
Pigeon Forge Gem Mine - 2.9 km / 1.8 mi
LeConte Center At Pigeon Forge - 3.1 km / 1.9 mi
Smoky Mountain Ziplines - 3.3 km / 2 mi
The Comedy Barn Theater - 3.3 km / 2.1 mi
The Ripken Experience - Pigeon Forge - 3.5 km / 2.2 mi
Lumberjack Feud - 3.6 km / 2.2 mi
Dolly Parton's Smoky Mountain Adventures - 3.7 km / 2.3 mi
Elvis Museum - 3.7 km / 2.3 mi
Island at Pigeon Forge - 3.8 km / 2.3 mi
Great Smoky Mountain Wheel - 3.8 km / 2.3 mi
Arcade City - 3.8 km / 2.4 mi

The preferred airport for Lodge at Mill Creek is McGhee Tyson Airport (TYS) - 60.9 km / 37.9 mi

The front desk is staffed during limited hours. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Off-street parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Front desk (limited hours)
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of buildings/towers - 2
  • Total number of rooms - 54
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Smoke-free property
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free self parking
  • Fireplace in lobby
  • Area shuttle (surcharge)

Airport & Shuttle Information

Merge onto W Governor John Sevier Hwy TN 168E. Take the 1st right onto Chapman Hwy SE US-41 TN 71. Continue to follow US 441 S TN - 71 S. Turn right onto Forks of the River Pky US 441 TN - 71. Take the 2nd right onto Parkway US 441 S tn 71 S. Make a U turn onto Parkway US 441 N US 321 S TN - 73 W TN - 71

Local Shuttle Info: Pigeon Forge trolley $1.00 per ride or $3.00 daily pass

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Sorry we do not allow Pets

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night
    • A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

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