Sleep Inn & Suites

335 E Parkway, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Ripley's Aquarium of the Smokies
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.5/5

Based on 588 guest reviews

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  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
  • Lazy river
Select Your Room:
08/19/2022 - 08/20/2022
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Sleep Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Front desk is helpful and very pleasant."
Overall Score5.0/ 5
Front desk so kind and helpful. Loved the room, coffee and o.j.
(Individual traveler, booked 1 room), from US flag
06-Jan-2022 Verified Review, stayed from Wed Jan 05 to Thu Jan 06 2022 at a $87.99 average nightly rate.
"The hotel was okay."
Overall Score3.0/ 5
As I was calling to ask for availability of a room. Somehow a third party intervened and added 177.00 to the price of a two night stay. Using a virtual card. I was given less than 15 minutes to cancel once they took my card information. I’m 67 years old and on a fixed income and this is a tough blow for me. Be careful who you are speaking to when making a reservation.
(Individual traveler, booked 1 room), from US flag
21-Jun-2021 Verified Review, stayed from Mon Jun 14 to Wed Jun 16 2021 at a $169.99 average nightly rate.

Summary of Verified Reviews

70
Fair

Summary of 1,630 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 70/100 based on reviews from all travelers.

Close to restaurants, bars and the city center. Vibe is not too good.

Location

83/100
310 reviews

Great location. Easy car access but inadequate parking. Shopping, restaurants and bars in the area are great.

WiFi

67/100
9 reviews

Regular internet service. Wifi quality could be improved.

Service

64/100
403 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized.

Wellness Area

61/100
144 reviews

Fitness area is subpar but wellness area/options are acceptable. Wellness & sports facilities could use better cleaning.

Breakfast

59/100
211 reviews

Affordable, fairly tasty breakfasts.

Room

50/100
673 reviews

Outdated, rooms with poor cleanliness and maintenance. Poor furnishings, particularly the kitchenettes, TV's and beds. Small rooms and poorly cleaned bathrooms. Great balconies and views, okay-size rooms. Poor quality minibars and A/C. Shower can be a problem.

Comfort

48/100
348 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Food

39/100
34 reviews

Complaints about dining experience with subpar desserts & fruits. Pork dishes are not good.

Vibe

35/100
124 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Great for a wellness holiday. Awesome for families. Fine for a budget trip.

Amenities

35/100
199 reviews

Subpar entrance area and older facilities, but wonderful grounds. Handicap accessible facilities are all right.

Cleanliness

30/100
479 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 63/100 based on reviews from families.

Great shopping. Fair breakfast prices.

Location

80/100
94 reviews

Great location, near nice bars and restaurants. Parking is rare.

Breakfast

64/100
77 reviews

Affordable, fairly tasty breakfasts.

Wellness Area

60/100
30 reviews

Sufficient wellness & sports facilities. Wellness & sports facilities could use better cleaning.

Service

59/100
125 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Room service could have been improved.

Pool

58/100
52 reviews

Acceptable pools with some cleanliness complaints.

Comfort

43/100
92 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Room

42/100
195 reviews

Inadequately maintained and cleaned rooms with poor A/C. Furnishings leave something to be desired, as does the cleanliness of the rooms. Shower can be a problem. Great view. Adequate balcony.

Amenities

36/100
57 reviews

Guests like the grounds but not the buildings or lobby.

Food

36/100
11 reviews

Food could be better.

Vibe

34/100
34 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

24/100
148 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 67/100 based on reviews from couples.

Location is great.

Location

83/100
84 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Wellness Area

62/100
50 reviews

Sufficient wellness & sports facilities. Wellness & sports facilities could use better cleaning.

Service

62/100
98 reviews

Excellent reception and acceptably professional service. Housekeeping can be a problem. Room service could have been improved.

Breakfast

57/100
56 reviews

Breakfast is average.

Room

54/100
193 reviews

Okay sized rooms with decent balconies. Bathrooms and bedrooms are poorly cleaned and a bit old. Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Comfort

53/100
106 reviews

Somewhat comfortable and acceptably sized rooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Amenities

34/100
50 reviews

Hotel grounds are okay, but the building is old and the entrance area is unimpressive.

Cleanliness

26/100
123 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Vibe

26/100
33 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 72/100 based on reviews from solo travelers.

Great location.

Comfort

51/100
5 reviews

Comfortable.

Room

44/100
9 reviews

Room needs to be improved.

Cleanliness

30/100
5 reviews

Could use a good cleaning.

Rated 62/100 based on reviews from all travelers.

Close to restaurants, bars and the city center. Vibe is not too good.

Location

83/100
304 reviews

Great location. Easy car access but inadequate parking. Shopping, restaurants and bars in the area are great.

Value

78/100
111 reviews

Best value for money. Fair breakfast prices.

WiFi

67/100
9 reviews

Regular internet service. Wifi quality could be improved.

Service

64/100
391 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized.

Wellness Area

61/100
142 reviews

Fitness area is subpar but wellness area/options are acceptable. Wellness & sports facilities could use better cleaning.

Breakfast

60/100
206 reviews

Affordable, fairly tasty breakfasts.

Room

50/100
664 reviews

Great balconies and views, okay-size rooms. Older and poorly cleaned rooms with inadequate A/C. Uncomfortable beds, run-down rooms, and low rated minibars. Small rooms and poorly cleaned bathrooms. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Food

39/100
34 reviews

Complaints about dining experience with subpar desserts & fruits. Pork dishes are not good.

Amenities

36/100
196 reviews

Subpar entrance area and older facilities, but wonderful grounds. Handicap accessible facilities are all right.

Vibe

35/100
119 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

Cleanliness

30/100
472 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 59/100 based on reviews from families.

Great shopping. Fair breakfast prices.

Location

80/100
93 reviews

Great location, near nice bars and restaurants. Parking is rare.

Breakfast

65/100
76 reviews

Affordable, fairly tasty breakfasts.

Wellness Area

60/100
30 reviews

Sufficient wellness & sports facilities. Wellness & sports facilities could use better cleaning.

Service

59/100
122 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Room service could have been improved.

Pool

58/100
52 reviews

Acceptable pools with some cleanliness complaints.

Comfort

43/100
92 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Room

43/100
193 reviews

Inadequately maintained and cleaned rooms with poor A/C. Furnishings leave something to be desired, as does the cleanliness of the rooms. Shower can be a problem. Great view. Adequate balcony.

Amenities

36/100
57 reviews

Guests like the grounds but not the buildings or lobby.

Food

36/100
11 reviews

Food could be better.

Vibe

34/100
34 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

24/100
146 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Rated 64/100 based on reviews from couples.

Location is great.

Location

82/100
81 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Wellness Area

62/100
48 reviews

Sufficient wellness & sports facilities. Wellness & sports facilities could use better cleaning.

Service

62/100
94 reviews

Excellent reception and acceptably professional service. Housekeeping can be a problem. Room service could have been improved.

Breakfast

57/100
55 reviews

Breakfast is average.

Room

55/100
189 reviews

Okay sized rooms with decent balconies. Bathrooms and bedrooms are poorly cleaned and a bit old. Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Comfort

53/100
104 reviews

Somewhat comfortable and acceptably sized rooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Amenities

34/100
50 reviews

Hotel grounds are okay, but the building is old and the entrance area is unimpressive.

Cleanliness

27/100
121 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Vibe

25/100
30 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 72/100 based on reviews from solo travelers.

Great location.

Comfort

51/100
5 reviews

Comfortable.

Room

44/100
9 reviews

Room needs to be improved.

Cleanliness

30/100
5 reviews

Could use a good cleaning.

Rated 70/100 based on reviews from all travelers.

Close to restaurants, bars and the city center. Vibe is not too good.

Location

85/100
5 reviews

Great location.

Service

61/100
9 reviews

Service is adequate.

Room

35/100
6 reviews

Rooms could be cleaner.

Cleanliness

29/100
6 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property Description

When you stay at Sleep Inn & Suites in Gatlinburg, you'll be next to a golf course, within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. This golf hotel is 0.8 mi (1.3 km) from Gatlinburg SkyLift Park and 1.4 mi (2.3 km) from Great Smoky Mountains National Park.

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cooter's Place - 0.5 km / 0.3 mi
Anakeesta - 0.6 km / 0.4 mi
Ripley's Aquarium of the Smokies - 0.7 km / 0.5 mi
Mountain Mall - 0.8 km / 0.5 mi
Ripley's Marvelous Mirror Maze - 0.8 km / 0.5 mi
Guinness World Records Museum - 0.9 km / 0.5 mi
Fort Fun - 1.1 km / 0.7 mi
Mysterious Mansion - 1.1 km / 0.7 mi
Cupids Chapel of Love - 1.2 km / 0.7 mi
Rafting in the Smokies - 1.4 km / 0.9 mi
Gatlinburg SkyLift Park - 1.4 km / 0.9 mi
Ripley's Believe It Or Not Museum - 1.5 km / 0.9 mi
Ole Smoky Moonshine Distillery - 1.5 km / 1 mi
Gatlinburg Space Needle - 1.6 km / 1 mi
Hollywood Star Cars Museum - 1.6 km / 1 mi

The preferred airport for Sleep Inn & Suites is McGhee Tyson Airport (TYS) - 71 km / 44.1 mi

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 1312 square feet (122 square meters), including a meeting room. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an indoor pool, a lazy river, and a spa tub.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Golf cart
  • Number of meeting rooms - 1
  • Conference space size (meters) - 122
  • Free WiFi
  • Number of spa tubs - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Free continental breakfast
  • Number of buildings/towers - 1
  • Total number of rooms - 70
  • Number of floors - 6
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Free breakfast
  • 24-hour front desk
  • Daily
  • Smoke-free property
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Lazy river
  • Conference space size (feet) - 1312

Airport & Shuttle Information

McGhee Tyson Knoxville International Airport.

Local Shuttle Info: Trolley

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Sleep Inns

  • Morning Medley hot breakfast buffet serving waffles, eggs, bacon or sausage, etc. varies by location
  • Guest rooms with large work/desk areas, free local and long-distance calls within the U.S.
  • Large signature Sleep showers
  • Free high-speed internet access and newspaper
  • Swimming pool and/or fitness facility

The Sleep Inns highlights above are subject to change without notice.

Group vs. Individual Rates at Sleep Inn & Suites

Rate fluctuations of Sleep Inn & Suites

This chart illustrates trends of sleeping room prices for both group/meeting quotes and the best online individual traveler prices we could find at the time the group/meeting bid was entered. The most competitive group or meeting displayed is 37.0% in the month of June 2021 and the highest average individual rate is $305 in the month of June 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sleep Inn & Suites in a month when rates are lower.

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