Microtel Inn & Suites by Wyndham Gatlinburg

211 Historic Nature Trl, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Gatlinburg SkyLift Park
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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01/21/2021 - 01/22/2021
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Microtel Inn & Suites by Wyndham Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Not horrible but definitely not the best."
Overall Score3.0/ 5
No coffe makers in room, room wasn’t the cleanest, not horribly nasty but not very clean either. Maybe a little too expensive for the price. Very good location though.
(Individual traveler, booked 1 room), from US flag
19-Jun-2020 Verified Review, stayed from Fri Jun 19 to Sat Jun 20 2020 at a $113.99 average nightly rate.
"Room small and not clean."
Overall Score2.0/ 5
There were bugs in our room when we arrived, the bed sheets were dirty and we had to change them ourselves, there was hair on the washcloths and towels as well as a strong odor of smoke. Even though it was convenient to our event I would never stay at this hotel again.
(Individual traveler, booked 1 room), from US flag
11-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $124.00 average nightly rate.
"Found bugs and room dirty."
Overall Score2.0/ 5
Poor rating due to bugs.
(Individual traveler, booked 1 room), from US flag
12-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate.
"Found bed bug in room floor dirty."
Overall Score1.0/ 5
Bed bug in room. Floor dirty and cleaning crew didn’t clean up room. Will not be staying here again!
(Individual traveler, booked 1 room), from US flag
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate.
"Bed bug in room. Not clean."
Overall Score1.0/ 5
Found a bed bug in the room.
(Individual traveler, booked 1 room), from US flag
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate.
"The keys didn't work very well and it took a long time to get hot water."
Overall Score3.0/ 5
The keys didn't work very well and it took a long, long time to get hot water to the shower.
(Individual traveler, booked 1 room), from US flag
04-Aug-2019 Verified Review, stayed from Thu Aug 01 to Sun Aug 04 2019 at a $146.99 average nightly rate.
"Good Location"
Overall Score3.0/ 5
The hotel is in a great location very close to strip. Room was small but large enough for me and my grand daughter.But the air conditioning unit was too loud. I didn't get a good night sleep well I was there.
(Individual traveler, booked 1 room), from US flag
24-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $111.66 average nightly rate.

Summary of Verified Reviews

72
Fair

Summary of 2,124 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 72/100 based on reviews from all travelers.

"Fair budget hotel. Great location."

Value

93/100
169 reviews

"Best value for money. Fair breakfast prices."

Location

92/100
579 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Parking is rare. Convenient car access and well-priced parking. Close to business sites.

WiFi

81/100
7 reviews

"Good internet service."

Service

78/100
348 reviews

"Generally good service, though not highly professional." Reception and management are fine. Hotel security can be an issue.

Room

50/100
721 reviews

"Standard room overall with standard beds, although quite small with low rated minibars." Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

39/100
394 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

38/100
402 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Food

36/100
44 reviews

"Complaints about dining experience with subpar desserts & fruits."

Vibe

25/100
134 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Fine for a budget trip.

Breakfast

21/100
181 reviews

"Breakfast affordable but not highly reviewed."

Amenities

18/100
186 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Architecture not so nice.

Rated 70/100 based on reviews from couples.

"Great view."

Value

94/100
50 reviews

"Best value for money."

Location

90/100
215 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Service

81/100
110 reviews

"Friendly service, and reception was okay."

Room

52/100
260 reviews

"Decent beds and rooms, great views." Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

Comfort

44/100
148 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

35/100
138 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

32/100
16 reviews

"Poorly rated food, particularly desserts."

Vibe

20/100
41 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Breakfast

18/100
65 reviews

"Breakfast can be improved."

Amenities

12/100
67 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 70/100 based on reviews from families.

"Great shopping."

Location

94/100
96 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Value

92/100
26 reviews

"Best value for money."

Service

80/100
63 reviews

"Average reception, but good overall service."

Room

44/100
120 reviews

"Guests complain about room maintenance, size, and cleanliness." Rooms are poorly-furnished and cleaned, with insufficient A/C. Average beds. Shower was ok.

Comfort

34/100
61 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Cleanliness

33/100
72 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

33/100
6 reviews

"Food could be better."

Breakfast

21/100
25 reviews

"Breakfast can be improved."

Amenities

20/100
43 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Vibe

19/100
30 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 78/100 based on reviews from solo travelers.

"Excellent value. Terrific location."

Value

93/100
10 reviews

"Best value for money."

Location

91/100
24 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

76/100
8 reviews

"Fantastic service."

Room

48/100
24 reviews

"Smaller, poorly cleaned rooms with subpar bathrooms and furnishing."

Comfort

40/100
15 reviews

"Small and uncomfortable rooms."

Cleanliness

39/100
14 reviews

"Rooms could be cleaner."

Breakfast

21/100
10 reviews

"Breakfast can be improved."

Vibe

21/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

17/100
7 reviews

"Hotel buildings could use some improvement."

Rated 68/100 based on reviews from all travelers.

"Fair budget hotel. Great location."

Value

93/100
168 reviews

"Best value for money. Fair breakfast prices."

Location

92/100
575 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Parking is rare. Convenient car access and well-priced parking. Close to business sites.

WiFi

81/100
7 reviews

"Good internet service."

Service

78/100
348 reviews

"Generally good service, though not highly professional." Reception and management are fine. Hotel security can be an issue.

Room

50/100
714 reviews

"Standard room overall with standard beds, although quite small with low rated minibars." Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

39/100
392 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

38/100
398 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Vibe

24/100
132 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

Breakfast

21/100
177 reviews

"Breakfast affordable but not highly reviewed."

Amenities

18/100
185 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Architecture not so nice.

Rated 67/100 based on reviews from couples.

"Great view."

Value

94/100
50 reviews

"Best value for money."

Location

90/100
213 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Service

81/100
110 reviews

"Friendly service, and reception was okay."

Room

51/100
257 reviews

"Decent beds and rooms, great views." Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

Comfort

44/100
147 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Cleanliness

35/100
138 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

33/100
15 reviews

"Poorly rated food, particularly desserts."

Vibe

19/100
40 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Breakfast

18/100
63 reviews

"Breakfast can be improved."

Amenities

12/100
67 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Rated 68/100 based on reviews from families.

"Great shopping."

Location

94/100
95 reviews

"Well-located, although unfortunately the parking isn't easy." Centrally located, near restaurants, bars, and shopping.

Value

92/100
26 reviews

"Best value for money."

Service

80/100
63 reviews

"Average reception, but good overall service."

Room

44/100
118 reviews

"Guests complain about room maintenance, size, and cleanliness." Rooms are poorly-furnished and cleaned, with insufficient A/C. Average beds. Shower was ok.

Comfort

34/100
60 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Cleanliness

33/100
71 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

33/100
6 reviews

"Food could be better."

Breakfast

21/100
24 reviews

"Breakfast can be improved."

Vibe

20/100
29 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

20/100
42 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 78/100 based on reviews from solo travelers.

"Excellent value. Terrific location."

Value

94/100
9 reviews

"Best value for money."

Location

91/100
24 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

76/100
8 reviews

"Fantastic service."

Room

48/100
24 reviews

"Smaller, poorly cleaned rooms with subpar bathrooms and furnishing."

Comfort

40/100
15 reviews

"Small and uncomfortable rooms."

Cleanliness

39/100
14 reviews

"Rooms could be cleaner."

Breakfast

21/100
10 reviews

"Breakfast can be improved."

Vibe

21/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

17/100
7 reviews

"Hotel buildings could use some improvement."

Review Semantics by TrustYou

Property Description

With a stay at Microtel Inn & Suites by Wyndham Gatlinburg in Gatlinburg, you'll be just steps from Gatlinburg Space Needle and 3 minutes by foot from Gatlinburg SkyLift Park. This hotel is 0.2 mi (0.3 km) from Gatlinburg Convention Center and 0.6 mi (0.9 km) from Ripley's Aquarium of the Smokies.

Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 4 coffee shops/cafés. Relax with a refreshing drink at one of the 4 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Space Needle - 0.1 km / 0.1 mi
Ole Smoky Moonshine Distillery - 0.2 km / 0.1 mi
Hollywood Star Cars Museum - 0.2 km / 0.1 mi
Ripley's Believe It Or Not Museum - 0.2 km / 0.1 mi
Gatlinburg SkyLift Park - 0.3 km / 0.2 mi
Gatlinburg Convention Center - 0.3 km / 0.2 mi
Ripley's Haunted Adventure - 0.3 km / 0.2 mi
Amazing Mirror Maze - 0.4 km / 0.2 mi
Gatlinburg Ziplines - 0.4 km / 0.2 mi
Christ in the Smokies Museum and Gardens - 0.4 km / 0.2 mi
World of Illusions - 0.5 km / 0.3 mi
Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi
Ober Gatlinburg Ski Area & Amusement Park - 0.5 km / 0.3 mi
Mysterious Mansion - 0.6 km / 0.4 mi
Smoky Mountain Brewery - 0.6 km / 0.4 mi

The preferred airport for Microtel Inn & Suites by Wyndham Gatlinburg is McGhee Tyson Airport (TYS) - 71.6 km / 44.5 mi

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Free breakfast
  • Express check-out
  • Wheelchair-accessible van parking
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of restaurants - 10
  • Number of bars/lounges - 4
  • Total number of rooms - 86
  • Number of floors - 3
    • Wheelchair-accessible public washroom
    • Designated smoking areas
    • In-room accessibility
    • Coffee/tea in common areas
    • Wheelchair accessible parking
    • Number of coffee shops/cafes - 4
    • Free newspapers in lobby
    • Accessible bathroom
    • Elevator
    • Free self parking
    • Wheelchair accessible path of travel

    Airport & Shuttle Information

    TYS knoxville airport,taxi avialable

    Airport Shuttle? Sorry, no airport shuttle available.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    $ 10.00 per pet per night. max 2 pet per roompet less then 25 Lbspet should be always on leash and under supervison.Penalty $ 80.00 if pet not declare at time of check in

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Early check-in fee: USD 25 (subject to availability)
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Crib (infant bed) fee: USD 6.0 per stay
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
    • Social distancing measures are in place and masks are required in public areas.

    Cleaning Policies

    Property is cleaned with disinfectant

    Social distancing measures are in place

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Masks are compulsory at the property

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Microtel Inns

    • Enjoy a comfortable night's stay with DreamWellTM bedding
    • Breakfast bar offering cold and hot options
    • Free wireless internet and local phone calls
    • U.S. locations offer free long-distance calls anywhere in the U.S.
    • Wonderful property for travelers with disabilities and special needs

    The Microtel Inns highlights above are subject to change without notice.

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