Holiday Inn Express Pigeon Forge / Near Dollywood An Ihg Hotel

308 Henderson Chapel Rd, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Titanic Museum
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select My Room
Very Good
4.0/5

Based on 644 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Free WiFi
  • Number of indoor pools - 1
  • Fitness facilities
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Outdoor seasonal pool
  • Smoke-free property
Select Your Room:
08/19/2022 - 08/20/2022
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Pigeon Forge / Near Dollywood An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Fantastic!"
Overall Score5.0/ 5
When we go to Pigeon Forge we stay here every time. The staff is great! They really make you feel at home. I would definitely recommend this awesome establishment to anyone.
(Individual traveler, booked 1 room), from US flag
01-Jun-2022 Verified Review, stayed from Fri May 27 to Mon May 30 2022 at a $296.99 average nightly rate.
"It was okay."
Overall Score3.0/ 5
Hotel was okay.
(Individual traveler, booked 1 room), from US flag
13-Apr-2022 Verified Review, stayed from Sat Apr 09 to Mon Apr 11 2022 at a $255.99 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
Room was ready and clean. Breakfast was good. Kids loved the pool.
(Individual traveler, booked 1 room), from US flag
29-Dec-2021 Verified Review, stayed from Tue Dec 28 to Thu Dec 30 2021 at a $310.99 average nightly rate.
"Good! Would love to stay again!"
Overall Score5.0/ 5
Our stay was good! Thank you for everything!
(Individual traveler, booked 1 room), from US flag
21-Nov-2021 Verified Review, stayed from Mon Nov 15 to Thu Nov 18 2021 at a $124.99 average nightly rate.
"Very Good"
Overall Score4.0/ 5
Clean and well supplied.
(Individual traveler, booked 1 room), from US flag
17-Nov-2021 Verified Review, stayed from Tue Nov 16 to Wed Nov 17 2021 at a $119.99 average nightly rate.
"Very Good"
Overall Score5.0/ 5
Booked this hotel through a very helpful agent. Room was very nice& clean; good breakfast. Would definitely stay there again.
(Individual traveler, booked 1 room), from US flag
29-Oct-2021 Verified Review, stayed from Tue Oct 26 to Fri Oct 29 2021 at a $125.99 average nightly rate.
"Stink jacuzzi not working."
Overall Score2.0/ 5
The whole place had a stinky smell. Then our jacuzzi didn’t. Work then about 8 830 every morning sounding like someone was hammering something .. and every time we left the property our cards to our door would get deactivated so we had to go to front desk every time.
(Individual traveler, booked 1 room), from US flag
17-Oct-2021 Verified Review, stayed from Thu Oct 14 to Sun Oct 17 2021 at a $319.29 average nightly rate.
"Near Everything"
Overall Score5.0/ 5
Clean, good location, firepit outside.
(Individual traveler, booked 1 room), from US flag
19-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $271.99 average nightly rate.
"Enjoyable"
Overall Score4.0/ 5
We really enjoyed the breakfast.
(Group coordinator, booked 2 rooms), from US flag
20-Aug-2021 Verified Review, stayed from Sat Aug 14 to Sun Aug 15 2021 at a $238.48 average nightly rate.
"Very nice clean hotel."
Overall Score4.0/ 5
We were very pleased with how nice and clean the hotel was. Was impressed with how the hotel took precautions with the breakfast bar. The only disappointment was the pool area. The pool area seemed run down and needs to be updated.
(Individual traveler, booked 1 room), from US flag
18-Mar-2021 Verified Review, stayed from Fri Mar 12 to Mon Mar 15 2021 at a $219.99 average nightly rate.
"Review"
Overall Score5.0/ 5
Helpful staff, clean and quiet.
(Individual traveler, booked 1 room), from US flag
13-Feb-2021 Verified Review, stayed from Tue Feb 09 to Thu Feb 11 2021 at a $109.99 average nightly rate.
"The beds are way too soft."
Overall Score4.0/ 5
Every thing was fine with the stay except the bed. It was like sleeping on a down mattress. You slept in a hole and could not even turn over and to try to sleep was almost impossible. Got up feeling like I would break into pieces. Change the mattress and you would rate a 5.
(Individual traveler, booked 1 room), from US flag
17-Nov-2019 Verified Review, stayed from Wed Jul 24 to Fri Jul 26 2019 at a $125.01 average nightly rate.
"Overall very good will visit again."
Overall Score4.0/ 5
Clean room staff very nice breakfast was great.
(Individual traveler, booked 1 room), from US flag
04-Nov-2019 Verified Review, stayed from Thu Oct 31 to Sat Nov 02 2019 at a $180.83 average nightly rate.
"Great Time"
Overall Score5.0/ 5
We checked in early due to our priority club card, as we were checking in the KY and LV game was playing so we sat down with some workers that from the hotel and it was like coming home to watch a game, everybody was friendly and nice. The room was great. Breakfast the next morning was hot and good, if we go back we would definitely stay at this Holiday Inn again.
(Individual traveler, booked 1 room), from US flag
28-Dec-2015 Verified Review
"Amazing"
Overall Score5.0/ 5
I prepaid for my room through your service and drove from central AL to arrive just two hours before my daughter was to perform (by invitation) at Country Tonight. Upon my arrival, I noticed that I had left my wallet over 90 miles away at a restaurant. After they noticed my panic and confirmed all my details they still allowed me to check in without my ID and credit card. They also asked if they could help me in any possible way until I could get my wallet the following morning. They made an incredibly worried mom with two children (one with a newly diagnosed medical condition) feel at ease and gave me a chance to locate my wallet in another town. They had faith I wouldn't damage their room and didn't need my credit card. The rooms were lovely and the continental breakfast was the best I have ever seen. Something each of my kids would eat and actually be full and feel great on our trip home. We will most certainly be back if my daughter is invited to perform again at Country Tonite in the future. Thanks for everything Holiday Inn Express!
(Individual traveler, booked 1 room), from US flag
08-Jun-2014 Verified Review, stayed from Sat Jun 07 to Sun Jun 08 2014 at a $129.52 average nightly rate.

Summary of Verified Reviews

89
Excellent

Summary of 707 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 89/100 based on reviews from all travelers.

Excellent wellness hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service.

Location

92/100
107 reviews

Great location somewhat accessible by car. Great sightseeing, restaurants and shopping nearby.

Service

89/100
180 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping can be a problem.

Breakfast

87/100
127 reviews

Great and affordable breakfast.

Food

83/100
21 reviews

Good food, especially desserts and fruits.

Cleanliness

76/100
159 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Room

73/100
214 reviews

Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

71/100
120 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

Amenities

70/100
41 reviews

Nice buildings, and decent amenities.

Pool

55/100
82 reviews

Ordinary pool.

Wellness Area

53/100
33 reviews

Sufficient wellness & sports facilities.

Rated 84/100 based on reviews from families.

Great reception. Friendly service.

Location

92/100
26 reviews

Great location.

Service

90/100
47 reviews

Friendly service.

Breakfast

83/100
31 reviews

Tasty breakfast.

Food

82/100
7 reviews

Delicious food.

Cleanliness

78/100
35 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Comfort

74/100
27 reviews

Great sized rooms, very comfortable with wonderful beds.

Room

72/100
44 reviews

Comfortable beds in spacious rooms. Rooms are fairly clean, though poorly-maintained.

Amenities

71/100
10 reviews

Nice building.

Wellness Area

51/100
10 reviews

Sufficient wellness & sports facilities.

Pool

51/100
27 reviews

Ordinary pool.

Rated 80/100 based on reviews from couples.

Comfortable beds. Great room.

Location

92/100
21 reviews

Great location.

Breakfast

89/100
21 reviews

Tasty breakfast.

Service

87/100
23 reviews

Friendly service.

Food

84/100
6 reviews

Delicious food.

Cleanliness

78/100
17 reviews

Clean hotel facilities. Clean rooms.

Comfort

75/100
25 reviews

Great sized rooms, very comfortable with wonderful beds.

Amenities

69/100
7 reviews

Average hotel building.

Room

67/100
38 reviews

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds.

Pool

55/100
10 reviews

Ordinary pool.

Wellness Area

54/100
5 reviews

Sufficient wellness & sports facilities.

Rated 84/100 based on reviews from all travelers.

Excellent wellness hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service.

Location

92/100
107 reviews

Great location somewhat accessible by car. Great sightseeing, restaurants and shopping nearby.

Service

89/100
179 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping can be a problem.

Breakfast

87/100
126 reviews

Great and affordable breakfast.

Food

83/100
21 reviews

Good food, especially desserts and fruits.

Cleanliness

76/100
159 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Room

73/100
214 reviews

Great beds in large, decently cleaned rooms, but less well cleaned in the bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

Comfort

71/100
120 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

Amenities

70/100
41 reviews

Nice buildings, and decent amenities.

Pool

55/100
82 reviews

Ordinary pool.

Wellness Area

53/100
33 reviews

Sufficient wellness & sports facilities.

Rated 84/100 based on reviews from families.

Great reception. Friendly service.

Location

92/100
26 reviews

Great location.

Service

90/100
47 reviews

Friendly service.

Breakfast

84/100
30 reviews

Tasty breakfast.

Food

82/100
7 reviews

Delicious food.

Cleanliness

78/100
35 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Comfort

74/100
27 reviews

Great sized rooms, very comfortable with wonderful beds.

Room

72/100
44 reviews

Comfortable beds in spacious rooms. Rooms are fairly clean, though poorly-maintained.

Amenities

71/100
10 reviews

Nice building.

Wellness Area

51/100
10 reviews

Sufficient wellness & sports facilities.

Pool

51/100
27 reviews

Ordinary pool.

Rated 77/100 based on reviews from couples.

Comfortable beds. Great room.

Location

92/100
21 reviews

Great location.

Breakfast

89/100
21 reviews

Tasty breakfast.

Service

87/100
23 reviews

Friendly service.

Food

84/100
6 reviews

Delicious food.

Cleanliness

78/100
17 reviews

Clean hotel facilities. Clean rooms.

Comfort

75/100
25 reviews

Great sized rooms, very comfortable with wonderful beds.

Amenities

69/100
7 reviews

Average hotel building.

Room

67/100
38 reviews

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds.

Pool

55/100
10 reviews

Ordinary pool.

Wellness Area

54/100
5 reviews

Sufficient wellness & sports facilities.

Review Semantics by TrustYou

Property Description

When you stay at Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel in Pigeon Forge, you'll be near ski lifts, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. This hotel is 5.8 mi (9.3 km) from Dollywood and 9.5 mi (15.3 km) from Ripley's Aquarium of the Smokies.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Castle Of Chaos - 0.4 km / 0.2 mi
Hollywood Wax Museum - 0.4 km / 0.2 mi
Country Tonite Theatre - 0.5 km / 0.3 mi
Memories Theatre - 0.6 km / 0.4 mi
Titanic Museum - 0.6 km / 0.4 mi
The Grand Majestic Theater - 0.7 km / 0.5 mi
Zorb Smoky Mountains - 0.8 km / 0.5 mi
MagiQuest - 0.9 km / 0.5 mi
Pigeon Forge Snow - 1.1 km / 0.7 mi
Hatfield and McCoy Dinner Show - 1.2 km / 0.7 mi
The Track - 1.2 km / 0.8 mi
Smoky Mountain Opry - 1.2 km / 0.8 mi
Elvis Museum - 1.4 km / 0.9 mi
WonderWorks - 1.5 km / 0.9 mi
Arcade City - 1.5 km / 0.9 mi

The preferred airport for Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel is McGhee Tyson Airport (TYS) - 56.1 km / 34.9 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Free RV, bus, truck parking
  • Free WiFi
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Visual alarms in hallways
  • Water dispenser
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible concierge desk
  • Total number of rooms - 105
  • Number of floors - 5
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • Express check-in
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Picnic area
  • Internet access in public areas - high speed
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Express check-out
  • Business center
  • 24-hour front desk
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Use of nearby fitness center (discount)
  • Free self parking
  • Conference space
  • Computer station
  • Terrace
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 1140
  • 24-hour business center

Airport & Shuttle Information

Magee Tyson - Knoxville, TN

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals only.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from May to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

People also viewed these hotels

View More
Exterior of River Bend Inn
River Bend Inn ~0.10 Miles away