Holiday Inn Express Pigeon Forge / Near Dollywood An Ihg Hotel

308 Henderson Chapel Rd, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Titanic Museum
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 486 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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12/04/2021 - 12/05/2021
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Pigeon Forge / Near Dollywood An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Near Everything"
Overall Score5.0/ 5
Clean, good location, firepit outside.
(Individual traveler, booked 1 room), from US flag
19-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $271.99 average nightly rate.
"Enjoyable"
Overall Score4.0/ 5
We really enjoyed the breakfast.
(Group coordinator, booked 2 rooms), from US flag
20-Aug-2021 Verified Review, stayed from Sat Aug 14 to Sun Aug 15 2021 at a $238.48 average nightly rate.
"Very nice clean hotel."
Overall Score4.0/ 5
We were very pleased with how nice and clean the hotel was. Was impressed with how the hotel took precautions with the breakfast bar. The only disappointment was the pool area. The pool area seemed run down and needs to be updated.
(Individual traveler, booked 1 room), from US flag
18-Mar-2021 Verified Review, stayed from Fri Mar 12 to Mon Mar 15 2021 at a $219.99 average nightly rate.
"Review"
Overall Score5.0/ 5
Helpful staff, clean and quiet.
(Individual traveler, booked 1 room), from US flag
13-Feb-2021 Verified Review, stayed from Tue Feb 09 to Thu Feb 11 2021 at a $109.99 average nightly rate.
"The beds are way too soft."
Overall Score4.0/ 5
Every thing was fine with the stay except the bed. It was like sleeping on a down mattress. You slept in a hole and could not even turn over and to try to sleep was almost impossible. Got up feeling like I would break into pieces. Change the mattress and you would rate a 5.
(Individual traveler, booked 1 room), from US flag
17-Nov-2019 Verified Review, stayed from Wed Jul 24 to Fri Jul 26 2019 at a $125.01 average nightly rate.
"Overall very good will visit again."
Overall Score4.0/ 5
Clean room staff very nice breakfast was great.
(Individual traveler, booked 1 room), from US flag
04-Nov-2019 Verified Review, stayed from Thu Oct 31 to Sat Nov 02 2019 at a $180.83 average nightly rate.
"Great Time"
Overall Score5.0/ 5
We checked in early due to our priority club card, as we were checking in the KY and LV game was playing so we sat down with some workers that from the hotel and it was like coming home to watch a game, everybody was friendly and nice. The room was great. Breakfast the next morning was hot and good, if we go back we would definitely stay at this Holiday Inn again.
(Individual traveler, booked 1 room), from US flag
28-Dec-2015 Verified Review
"Amazing"
Overall Score5.0/ 5
I prepaid for my room through your service and drove from central AL to arrive just two hours before my daughter was to perform (by invitation) at Country Tonight. Upon my arrival, I noticed that I had left my wallet over 90 miles away at a restaurant. After they noticed my panic and confirmed all my details they still allowed me to check in without my ID and credit card. They also asked if they could help me in any possible way until I could get my wallet the following morning. They made an incredibly worried mom with two children (one with a newly diagnosed medical condition) feel at ease and gave me a chance to locate my wallet in another town. They had faith I wouldn't damage their room and didn't need my credit card. The rooms were lovely and the continental breakfast was the best I have ever seen. Something each of my kids would eat and actually be full and feel great on our trip home. We will most certainly be back if my daughter is invited to perform again at Country Tonite in the future. Thanks for everything Holiday Inn Express!
(Individual traveler, booked 1 room), from US flag
08-Jun-2014 Verified Review, stayed from Sat Jun 07 to Sun Jun 08 2014 at a $129.52 average nightly rate.

Summary of Verified Reviews

87
Very Good

Summary of 617 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 87/100 based on reviews from all travelers.

"Very good budget hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Awesome vibe."

Location

93/100
92 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby."

Service

88/100
137 reviews

"Restaurant service is friendly and professional." Reception is OK but housekeeping is substandard.

Breakfast

83/100
112 reviews

"Great and affordable breakfast."

Cleanliness

82/100
121 reviews

"Clean hotel facilities. Clean rooms."

Room

77/100
172 reviews

"Large, clean rooms, and decent bathrooms and beds." Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower was ok.

Vibe

74/100
17 reviews

"Excellent vibe and pretty inviting atmosphere. Stylish hotel." Fine for a budget trip. Great for a wellness holiday. Awesome for families.

Comfort

68/100
93 reviews

"Passably comfortable with mediocre beds and A/C." Spacious, peaceful rooms.

Wellness Area

56/100
27 reviews

"Sufficient wellness & sports facilities."

Pool

50/100
59 reviews

"Ordinary pool."

Rated 80/100 based on reviews from families.

"Good restaurant service. Clean hotel facilities."

Location

93/100
21 reviews

"Great location."

Service

87/100
26 reviews

"Friendly service."

Cleanliness

82/100
23 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

80/100
27 reviews

"Tasty breakfast."

Room

73/100
29 reviews

"Rooms are spotless with comfy beds."

Comfort

68/100
19 reviews

"Relatively comfortable, with good beds."

Amenities

63/100
11 reviews

"Average hotel building."

Wellness Area

53/100
7 reviews

"Sufficient wellness & sports facilities."

Pool

46/100
16 reviews

"Pool should be renewed."

Rated 80/100 based on reviews from couples.

"Spacious rooms. Friendly service."

Location

92/100
16 reviews

"Great location."

Service

87/100
21 reviews

"Friendly service, and reception was okay."

Breakfast

86/100
23 reviews

"Tasty breakfast."

Cleanliness

81/100
11 reviews

"Clean rooms."

Room

72/100
31 reviews

"Spacious, clean rooms, but poorly maintained." Bathrooms and beds are acceptable.

Comfort

68/100
21 reviews

"Large rooms with average comfort and standard beds."

Wellness Area

55/100
7 reviews

"Sufficient wellness & sports facilities."

Pool

48/100
8 reviews

"Pool should be renewed."

Rated 81/100 based on reviews from all travelers.

"Very good budget hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Awesome vibe."

Location

93/100
92 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby."

Service

88/100
136 reviews

"Restaurant service is friendly and professional." Reception is OK but housekeeping is substandard.

Breakfast

83/100
112 reviews

"Great and affordable breakfast."

Cleanliness

82/100
121 reviews

"Clean hotel facilities. Clean rooms."

Room

77/100
172 reviews

"Large, clean rooms, and decent bathrooms and beds." Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower was ok.

Vibe

74/100
17 reviews

"Excellent vibe and pretty inviting atmosphere. Stylish hotel."

Comfort

68/100
93 reviews

"Passably comfortable with mediocre beds and A/C." Spacious, peaceful rooms.

Wellness Area

56/100
27 reviews

"Sufficient wellness & sports facilities."

Pool

50/100
59 reviews

"Ordinary pool."

Rated 76/100 based on reviews from families.

"Good restaurant service. Clean hotel facilities."

Location

93/100
21 reviews

"Great location."

Service

87/100
26 reviews

"Friendly service."

Cleanliness

82/100
23 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

80/100
27 reviews

"Tasty breakfast."

Room

73/100
29 reviews

"Rooms are spotless with comfy beds."

Comfort

68/100
19 reviews

"Relatively comfortable, with good beds."

Amenities

63/100
11 reviews

"Average hotel building."

Wellness Area

53/100
7 reviews

"Sufficient wellness & sports facilities."

Pool

46/100
16 reviews

"Pool should be renewed."

Rated 79/100 based on reviews from couples.

"Spacious rooms. Friendly service."

Location

92/100
16 reviews

"Great location."

Service

87/100
21 reviews

"Friendly service, and reception was okay."

Breakfast

86/100
23 reviews

"Tasty breakfast."

Cleanliness

81/100
11 reviews

"Clean rooms."

Room

72/100
31 reviews

"Spacious, clean rooms, but poorly maintained." Bathrooms and beds are acceptable.

Comfort

68/100
21 reviews

"Large rooms with average comfort and standard beds."

Wellness Area

55/100
7 reviews

"Sufficient wellness & sports facilities."

Pool

48/100
8 reviews

"Pool should be renewed."

Review Semantics by TrustYou

Property Description

When you stay at Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel in Pigeon Forge, you'll be near ski lifts, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. This hotel is 5.9 mi (9.5 km) from Dollywood and 9.5 mi (15.3 km) from Ripley's Aquarium of the Smokies.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Castle Of Chaos - 0.4 km / 0.2 mi
Hollywood Wax Museum - 0.4 km / 0.2 mi
Country Tonite Theatre - 0.5 km / 0.3 mi
Memories Theatre - 0.6 km / 0.4 mi
Titanic Museum - 0.6 km / 0.4 mi
Zorb Smoky Mountains - 0.8 km / 0.5 mi
The Big Rock Show Theater - 0.9 km / 0.5 mi
MagiQuest - 0.9 km / 0.5 mi
Pigeon Forge Snow - 1.1 km / 0.7 mi
Hatfield and McCoy Dinner Show - 1.2 km / 0.7 mi
Smoky Mountain Opry - 1.2 km / 0.8 mi
Elvis Museum - 1.4 km / 0.9 mi
Arcade City - 1.5 km / 0.9 mi
Island at Pigeon Forge - 1.5 km / 0.9 mi
Great Smoky Mountain Wheel - 1.5 km / 0.9 mi

The preferred airport for Holiday Inn Express Pigeon Forge/Near Dollywood, an IHG Hotel is Alcoa - Knoxville Airport (TYS) - 56.1 km / 34.9 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Total number of rooms - 105
  • Number of floors - 5
  • No cribs (infant beds) available
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Indoor pool
  • Express check-out
  • Visual alarms in hallways
  • 24-hour front desk
  • Water dispenser
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Use of nearby fitness center (discount)
  • Elevator
  • Free self parking
  • Conference space
  • Computer station
  • Terrace
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 1140
  • 24-hour business center

Airport & Shuttle Information

Magee Tyson - Knoxville, TN

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals only.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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