SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select My Room

Based on 738 guest reviews

Show Guest Reviews
  • Outdoor pool
  • Free breakfast
  • Swimming pool
  • Pool hoist on site
  • Free WiFi
  • Outdoor seasonal pool
  • Free self parking
Select Your Room:
01/21/2021 - 01/22/2021
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Plus Hotel by Best Western Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Great location, close to everything."
Overall Score5.0/ 5
Very Satisfied
(Individual traveler, booked 1 room), from US flag
16-Oct-2020 Verified Review, stayed from Mon Oct 12 to Fri Oct 16 2020 at a $158.99 average nightly rate.
Overall Score4.0/ 5
Overall a clean and comfortable room. Staff was very accommodating.
(Individual traveler, booked 1 room), from US flag
01-Dec-2018 Verified Review, stayed from Thu Nov 29 to Sat Dec 01 2018 at a $77.03 average nightly rate.
"Clean, inexpensive, good location"
Overall Score4.0/ 5
Impressed with the cleanliness of the hotel. Breakfast was good and plenty of food and options. Staff was friendly and efficient. The only downside was the shower was narrow and the shower head low if you are over 5 9.
(Individual traveler, booked 1 room), from US flag
27-Oct-2018 Verified Review, stayed from Sun Oct 21 to Wed Oct 24 2018 at a $93.60 average nightly rate.

Property Description

With a stay at SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, you'll be on a river, within a 15-minute walk of Gatlinburg Space Needle and Gatlinburg SkyLift Park. This hotel is 0.9 mi (1.5 km) from Ripley's Aquarium of the Smokies and 2.8 mi (4.4 km) from Ober Gatlinburg Ski Resort and Amusement Park.

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Great Smoky Mountains National Park - 0.2 km / 0.2 mi
Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi
Ober Gatlinburg Ski Area & Amusement Park - 0.5 km / 0.3 mi
Smoky Mountain Brewery - 0.5 km / 0.3 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Amazing Mirror Maze - 0.7 km / 0.4 mi
Hollywood Star Cars Museum - 0.8 km / 0.5 mi
Ole Smoky Moonshine Distillery - 0.8 km / 0.5 mi
Gatlinburg Space Needle - 0.9 km / 0.6 mi
Christ in the Smokies Museum and Gardens - 0.9 km / 0.6 mi
Ripley's Believe It Or Not Museum - 1 km / 0.6 mi
Gatlinburg SkyLift Park - 1.1 km / 0.7 mi
Mysterious Mansion - 1.2 km / 0.7 mi
Gatlinburg Ziplines - 1.2 km / 0.7 mi
World of Illusions - 1.3 km / 0.8 mi

The preferred airport for SureStay Plus Hotel by Best Western Gatlinburg is McGhee Tyson Airport (TYS) - 72.3 km / 44.9 mi

Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Free breakfast
  • 24-hour front desk
  • Swimming pool
  • Pool hoist on site
  • Television in common areas
  • Free WiFi
  • Total number of rooms - 52
  • Number of floors - 7
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Designated smoking areas
  • Braille or raised signage
  • Outdoor seasonal pool
  • In-room accessibility
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Accessible bathroom
  • Elevator
  • Free self parking

Airport & Shuttle Information

McGee Tyson Airport. Approx. 1hour and 20 minutes away.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free breakfast. Consists of cereals, oatmeal, grits, bagels, pastries, scrambled eggs, yogurt, make your own waffles, seasonal fruit, coffee and juices.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed


Parking Info

No charge for parking. No bus parking available, but can assist with finding location for buses.

Internet / WiFI


Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Group vs. Individual Rates at SureStay Plus Hotel by Best Western Gatlinburg

Rate fluctuations of SureStay Plus Hotel by Best Western Gatlinburg

The graph above is trends of room rates for both group/meeting prices and the lowest online individual prices our system could find at the time the group/meeting bid was submitted. The most competitive group discount displayed is 16.7% in the month of November 2020 and the highest average individual rate is $239 in the month of November 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Gatlinburg in a month when rates are lower.

Similar hotels near by

View Now
Image of Microtel
Microtel ~0.38 Miles away
View Now
Image of Reagan Hotels
Reagan Hotels ~0.40 Miles away