2.5 Star Property Near Dolly Parton's Stampede Dinner Attraction
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Comfort Inn & Suites at Dollywood Lane
Below are the verified reviews from guests that we have booked recently:
"Okay"
Overall Score3.0/5
The hotel was nice they gave us the wrong room and when we told them about it they offered to basically down grade our room because they claim our room we paid for was not available.
Nashika G. (Individual traveler, booked 1 room), from
25-Jul-2021 Verified Review, stayed from Sat Jul 24 to Sun Jul 25 2021 at a $260.10 average nightly rate.
"Hotel Receipt"
Overall Score2.0/5
You have my email and I have not received my copy of hotel bill and charges.
Sharon W. (Individual traveler, booked 1 room), from
28-Jun-2021 Verified Review, stayed from Thu Jun 17 to Thu Jun 24 2021 at a $129.08 average nightly rate.
"Our TN get away."
Overall Score4.0/5
This is our 3rd stay at this location. Our room Was on 5th floor across from elevator. The toilet seat is lose. I tried to tighten but bolts need replaced. All else was very nice as usual. However, why when all else is open, couldn't we get the breakfasts we have enjoyed. Usually best assortment we could want. All else was great. Ladies in breakfast are are always very friendly.
Sharon W. (Individual traveler, booked 1 room), from
28-Jun-2021 Verified Review, stayed from Thu Jun 17 to Thu Jun 24 2021 at a $129.08 average nightly rate.
"Enjoyed our stay."
Overall Score4.0/5
It was very nice and clean, the swimming pool was nice. We will come again.
Brenda S. (Individual traveler, booked 1 room), from
14-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $224.10 average nightly rate.
"Room very uncomfortable with large tub in main room."
Overall Score1.0/5
Will never use comfort inn again in the future. Had to ask for housekeeping or would have not received.
Barbara G. (Individual traveler, booked 1 room), from
10-Jun-2021 Verified Review, stayed from Mon Jun 07 to Thu Jun 10 2021 at a $143.99 average nightly rate.
"Not very friendly and not professional."
Overall Score2.0/5
When I arrived to my comfort end my room was ready until 5pm my reservation check in was 4pm I asked for a 2nd floor balcony in the front or side and got one facing the rear parking lot. The bathroom door would not lock. We were very let down by these issues this was our first time and was not happy.
William S. (Individual traveler, booked 1 room), from
23-Mar-2021 Verified Review, stayed from Thu Mar 18 to Sun Mar 21 2021 at a $171.99 average nightly rate.
"Promised two tvs at reservation only got one."
Overall Score3.0/5
Promised two tvs at reservation only hot one.
James C. (Individual traveler, booked 1 room), from
27-Dec-2020 Verified Review, stayed from Fri Dec 18 to Sun Dec 20 2020 at a $218.99 average nightly rate.
"Our Stay"
Overall Score4.0/5
About Average
Walter S. (Individual traveler, booked 1 room), from
09-Jun-2020 Verified Review, stayed from Sat Jun 06 to Tue Jun 09 2020 at a $92.65 average nightly rate.
"Our stay was great!"
Overall Score5.0/5
The location was perfect for every place that we wanted to go on our Thanksgiving vacation. The room was clean and comfortable. The staff was nice and very helpful. We wil definitely stay again when return to the area.
Susan K. (Individual traveler, booked 1 room), from
23-Nov-2018 Verified Review, stayed from Wed Nov 21 to Sat Nov 24 2018 at a $151.00 average nightly rate.
Summary of Verified Reviews
85
Very Good
Summary of 1,599 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Very good romantic hotel. Close to restaurants and bars with nearby parking areas.
Location
93/100
237 reviews
Great location. Great sightseeing, restaurants and shopping nearby.Good car access, but so-so parking.
Service
83/100
294 reviews
Reception and housekeeping friendly and relatively professional.Great hotel security. Booking process is sufficient.
Breakfast
76/100
259 reviews
Great and affordable breakfast.
Wellness Area
73/100
64 reviews
Clean wellness & sports facilities.
Cleanliness
71/100
342 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Pool is reasonably clean, but the bathrooms are less so.
Room
70/100
527 reviews
Rooms are fine with okay beds, but poor maintenance and furnishing.Big, tidy rooms with great views and decent balconies.Bathrooms are large but with substandard cleaning.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
WiFi
45/100
5 reviews
Complaints about WiFi.
Rated 80/100 based on reviews from families.
Great shopping. Wonderful sightseeing.
Location
92/100
114 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Value
85/100
31 reviews
Best value for money.
Service
85/100
129 reviews
Reception and housekeeping friendly and relatively professional.
Breakfast
74/100
123 reviews
Tasty breakfast.
Wellness Area
72/100
33 reviews
Clean wellness & sports facilities.
Cleanliness
72/100
145 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Moderately clean pool area.
Room
70/100
221 reviews
Tidy, spacious rooms which are relatively new.Beds and balcony are alright.The bathrooms are large but otherwise not very highly rated.Substandard A/C and furniture. Shower can be a problem.
Pool
58/100
68 reviews
Moderately clean pool area.
Rated 76/100 based on reviews from couples.
Friendly atmosphere. Tasty breakfast.
Location
94/100
28 reviews
Great location.
Service
85/100
21 reviews
Friendly service.
Breakfast
76/100
33 reviews
Tasty breakfast.
Cleanliness
71/100
34 reviews
Clean hotel facilities. Clean rooms.
Room
58/100
63 reviews
Rooms are clean and decent overall with okay beds.Rooms needing maintenance, with bad bathrooms and A/C.
Comfort
52/100
33 reviews
Beds and comfort levels are average, but rooms are noisy with A/C problems.
Vibe
44/100
8 reviews
Vibe is not too good.
Rated 79/100 based on reviews from all travelers.
Very good romantic hotel. Close to restaurants and bars with nearby parking areas.
Location
93/100
236 reviews
Great location. Great sightseeing, restaurants and shopping nearby.Good car access, but so-so parking.
Service
83/100
293 reviews
Reception and housekeeping friendly and relatively professional.Great hotel security. Booking process is sufficient.
Breakfast
76/100
258 reviews
Great and affordable breakfast.
Wellness Area
73/100
64 reviews
Clean wellness & sports facilities.
Cleanliness
71/100
341 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Pool is reasonably clean, but the bathrooms are less so.
Room
70/100
527 reviews
Rooms are fine with okay beds, but poor maintenance and furnishing.Big, tidy rooms with great views and decent balconies.Bathrooms are large but with substandard cleaning.Substandard bathrooms, televisions, and air conditioning.Shower can be a problem.
WiFi
45/100
5 reviews
Complaints about WiFi.
Rated 79/100 based on reviews from families.
Great shopping. Wonderful sightseeing.
Location
92/100
113 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Value
85/100
30 reviews
Best value for money.
Service
85/100
129 reviews
Reception and housekeeping friendly and relatively professional.
Breakfast
74/100
123 reviews
Tasty breakfast.
Wellness Area
72/100
33 reviews
Clean wellness & sports facilities.
Cleanliness
72/100
144 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Moderately clean pool area.
Room
70/100
221 reviews
Tidy, spacious rooms which are relatively new.Beds and balcony are alright.The bathrooms are large but otherwise not very highly rated.Substandard A/C and furniture. Shower can be a problem.
Pool
58/100
68 reviews
Moderately clean pool area.
Rated 76/100 based on reviews from couples.
Friendly atmosphere. Tasty breakfast.
Location
94/100
28 reviews
Great location.
Service
85/100
21 reviews
Friendly service.
Breakfast
76/100
33 reviews
Tasty breakfast.
Cleanliness
71/100
34 reviews
Clean hotel facilities. Clean rooms.
Room
58/100
63 reviews
Rooms are clean and decent overall with okay beds.Rooms needing maintenance, with bad bathrooms and A/C.
Comfort
52/100
33 reviews
Beds and comfort levels are average, but rooms are noisy with A/C problems.
Vibe
44/100
8 reviews
Vibe is not too good.
Customer Reviews of Comfort Inn & Suites at Dollywood Lane
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
All rooms are equipped with a microwave, coffee maker, refrig, inroom safe, iron&board, private balcony. One room suites available 1 king or 2 queen beds, sofa sleeper, 2 person whirlpool and fireplace.
Amenities / Features
Check In: 4:00 pm - anytime
Check Out: 11:00 am
Air conditioning
Alarm clock
Bus parking
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Private bathroom in room
Private car parking
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Shows or evening entertainment
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV Channel: HBO
Travellers cheques accepted
Voicemail
Airport & Shuttle Information
40 miles to Knoxville Airport.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Complimentary hot breakfast buffet each morning with scrambled eggs, sausage, biscuits, and gravy. 3 types of fresh fruits, 3 types cold cereal, pastries, breads, boiled eggs, yogurt, juice, milk, tea and coffe
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Parking Info
Free parking with easy access for motorcoaches
Internet / WiFI
Free Wi-Fi
About Comfort Inns
Hot breakfast items with two waffle flavors, meat, and eggs
Free high-speed internet access and daily newspaper
Flat-panel TV's in each room
Pool and/or exercise facilities available based on location
Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
