Comfort Inn & Suites at Dollywood Lane

3712 Parkway, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Dolly Parton's Stampede Dinner Attraction
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select My Room
Very Good
4.0/5

Based on 1403 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Swimming pool
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Free buffet breakfast
  • Free breakfast
  • Outdoor seasonal pool
  • Free self parking
Select Your Room:
08/19/2022 - 08/20/2022
Searching all hotel inventory networks
10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Comfort Inn & Suites at Dollywood Lane

Below are the verified reviews from guests that we have booked recently:
"Okay"
Overall Score3.0/ 5
The hotel was nice they gave us the wrong room and when we told them about it they offered to basically down grade our room because they claim our room we paid for was not available.
(Individual traveler, booked 1 room), from US flag
25-Jul-2021 Verified Review, stayed from Sat Jul 24 to Sun Jul 25 2021 at a $260.10 average nightly rate.
"Hotel Receipt"
Overall Score2.0/ 5
You have my email and I have not received my copy of hotel bill and charges.
(Individual traveler, booked 1 room), from US flag
28-Jun-2021 Verified Review, stayed from Thu Jun 17 to Thu Jun 24 2021 at a $129.08 average nightly rate.
"Our TN get away."
Overall Score4.0/ 5
This is our 3rd stay at this location. Our room Was on 5th floor across from elevator. The toilet seat is lose. I tried to tighten but bolts need replaced. All else was very nice as usual. However, why when all else is open, couldn't we get the breakfasts we have enjoyed. Usually best assortment we could want. All else was great. Ladies in breakfast are are always very friendly.
(Individual traveler, booked 1 room), from US flag
28-Jun-2021 Verified Review, stayed from Thu Jun 17 to Thu Jun 24 2021 at a $129.08 average nightly rate.
"Enjoyed our stay."
Overall Score4.0/ 5
It was very nice and clean, the swimming pool was nice. We will come again.
(Individual traveler, booked 1 room), from US flag
14-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $224.10 average nightly rate.
"Room very uncomfortable with large tub in main room."
Overall Score1.0/ 5
Will never use comfort inn again in the future. Had to ask for housekeeping or would have not received.
(Individual traveler, booked 1 room), from US flag
10-Jun-2021 Verified Review, stayed from Mon Jun 07 to Thu Jun 10 2021 at a $143.99 average nightly rate.
"Not very friendly and not professional."
Overall Score2.0/ 5
When I arrived to my comfort end my room was ready until 5pm my reservation check in was 4pm I asked for a 2nd floor balcony in the front or side and got one facing the rear parking lot. The bathroom door would not lock. We were very let down by these issues this was our first time and was not happy.
(Individual traveler, booked 1 room), from US flag
23-Mar-2021 Verified Review, stayed from Thu Mar 18 to Sun Mar 21 2021 at a $171.99 average nightly rate.
"Promised two tvs at reservation only got one."
Overall Score3.0/ 5
Promised two tvs at reservation only hot one.
(Individual traveler, booked 1 room), from US flag
27-Dec-2020 Verified Review, stayed from Fri Dec 18 to Sun Dec 20 2020 at a $218.99 average nightly rate.
"Our Stay"
Overall Score4.0/ 5
About Average
(Individual traveler, booked 1 room), from US flag
09-Jun-2020 Verified Review, stayed from Sat Jun 06 to Tue Jun 09 2020 at a $92.65 average nightly rate.
"Our stay was great!"
Overall Score5.0/ 5
The location was perfect for every place that we wanted to go on our Thanksgiving vacation. The room was clean and comfortable. The staff was nice and very helpful. We wil definitely stay again when return to the area.
(Individual traveler, booked 1 room), from US flag
23-Nov-2018 Verified Review, stayed from Wed Nov 21 to Sat Nov 24 2018 at a $151.00 average nightly rate.

Summary of Verified Reviews

85
Very Good

Summary of 1,599 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 85/100 based on reviews from all travelers.

Very good romantic hotel. Close to restaurants and bars with nearby parking areas.

Location

93/100
237 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking.

Service

83/100
294 reviews

Reception and housekeeping friendly and relatively professional. Great hotel security. Booking process is sufficient.

Breakfast

76/100
259 reviews

Great and affordable breakfast.

Wellness Area

73/100
64 reviews

Clean wellness & sports facilities.

Cleanliness

71/100
342 reviews

Clean hotel facilities. Wellness areas and rooms are clean. Pool is reasonably clean, but the bathrooms are less so.

Room

70/100
527 reviews

Rooms are fine with okay beds, but poor maintenance and furnishing. Big, tidy rooms with great views and decent balconies. Bathrooms are large but with substandard cleaning. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

WiFi

45/100
5 reviews

Complaints about WiFi.

Rated 80/100 based on reviews from families.

Great shopping. Wonderful sightseeing.

Location

92/100
114 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Value

85/100
31 reviews

Best value for money.

Service

85/100
129 reviews

Reception and housekeeping friendly and relatively professional.

Breakfast

74/100
123 reviews

Tasty breakfast.

Wellness Area

72/100
33 reviews

Clean wellness & sports facilities.

Cleanliness

72/100
145 reviews

Clean hotel facilities. Wellness areas and rooms are clean. Moderately clean pool area.

Room

70/100
221 reviews

Tidy, spacious rooms which are relatively new. Beds and balcony are alright. The bathrooms are large but otherwise not very highly rated. Substandard A/C and furniture. Shower can be a problem.

Pool

58/100
68 reviews

Moderately clean pool area.

Rated 76/100 based on reviews from couples.

Friendly atmosphere. Tasty breakfast.

Location

94/100
28 reviews

Great location.

Service

85/100
21 reviews

Friendly service.

Breakfast

76/100
33 reviews

Tasty breakfast.

Cleanliness

71/100
34 reviews

Clean hotel facilities. Clean rooms.

Room

58/100
63 reviews

Rooms are clean and decent overall with okay beds. Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

52/100
33 reviews

Beds and comfort levels are average, but rooms are noisy with A/C problems.

Vibe

44/100
8 reviews

Vibe is not too good.

Rated 79/100 based on reviews from all travelers.

Very good romantic hotel. Close to restaurants and bars with nearby parking areas.

Location

93/100
236 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking.

Service

83/100
293 reviews

Reception and housekeeping friendly and relatively professional. Great hotel security. Booking process is sufficient.

Breakfast

76/100
258 reviews

Great and affordable breakfast.

Wellness Area

73/100
64 reviews

Clean wellness & sports facilities.

Cleanliness

71/100
341 reviews

Clean hotel facilities. Wellness areas and rooms are clean. Pool is reasonably clean, but the bathrooms are less so.

Room

70/100
527 reviews

Rooms are fine with okay beds, but poor maintenance and furnishing. Big, tidy rooms with great views and decent balconies. Bathrooms are large but with substandard cleaning. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

WiFi

45/100
5 reviews

Complaints about WiFi.

Rated 79/100 based on reviews from families.

Great shopping. Wonderful sightseeing.

Location

92/100
113 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Value

85/100
30 reviews

Best value for money.

Service

85/100
129 reviews

Reception and housekeeping friendly and relatively professional.

Breakfast

74/100
123 reviews

Tasty breakfast.

Wellness Area

72/100
33 reviews

Clean wellness & sports facilities.

Cleanliness

72/100
144 reviews

Clean hotel facilities. Wellness areas and rooms are clean. Moderately clean pool area.

Room

70/100
221 reviews

Tidy, spacious rooms which are relatively new. Beds and balcony are alright. The bathrooms are large but otherwise not very highly rated. Substandard A/C and furniture. Shower can be a problem.

Pool

58/100
68 reviews

Moderately clean pool area.

Rated 76/100 based on reviews from couples.

Friendly atmosphere. Tasty breakfast.

Location

94/100
28 reviews

Great location.

Service

85/100
21 reviews

Friendly service.

Breakfast

76/100
33 reviews

Tasty breakfast.

Cleanliness

71/100
34 reviews

Clean hotel facilities. Clean rooms.

Room

58/100
63 reviews

Rooms are clean and decent overall with okay beds. Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

52/100
33 reviews

Beds and comfort levels are average, but rooms are noisy with A/C problems.

Vibe

44/100
8 reviews

Vibe is not too good.

Review Semantics by TrustYou

Property Description

All rooms are equipped with a microwave, coffee maker, refrig, inroom safe, iron&board, private balcony. One room suites available 1 king or 2 queen beds, sofa sleeper, 2 person whirlpool and fireplace.

Amenities / Features


  • Check In: 4:00 pm - anytime
  • Check Out: 11:00 am
  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

40 miles to Knoxville Airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary hot breakfast buffet each morning with scrambled eggs, sausage, biscuits, and gravy. 3 types of fresh fruits, 3 types cold cereal, pastries, breads, boiled eggs, yogurt, juice, milk, tea and coffe

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free parking with easy access for motorcoaches

Internet / WiFI

Free Wi-Fi

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

People also viewed these hotels