Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Clean & Comfy"
Overall Score3.0/5
Comfortable beds. Close walking for youth into downtown. We were there in very early March. Breakfast was coffee, bagels or cereal. Rooms were clean.
Joann S. (Individual traveler, booked 1 room), from
05-Mar-2022 Verified Review, stayed from Thu Mar 03 to Fri Mar 04 2022 at a $53.99 average nightly rate.
"Comfortable Stay, Parking Difficult."
Overall Score3.0/5
We needed a reserve on a room the night before our stay. The room was average with a broken door knob and did not have the best housekeeping. However, the stay was comfortable, the staff was pleasant and the breakfast was nice. Our only complaint would be that the parking was not feasible. I would suggest that one parking space be assigned to each hotel room number as assigned according to room number for the area of the stay. This would prevent having to walk a good distance with our luggage to get the car. And we also dealt with vehicles taking up two spaces that would have helped eliminate the parking issues. Overall we were pleased with our stay.
Lisa S. (Individual traveler, booked 1 room), from
13-Aug-2021 Verified Review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $225.99 average nightly rate.
"Big Roches in my room .No one at front desk."
Overall Score1.0/5
My wife would not go to sleep she afraid of bug.
Nick P. (Individual traveler, booked 1 room), from
05-Aug-2021 Verified Review, stayed from Thu Aug 05 to Fri Aug 06 2021 at a $110.99 average nightly rate.
"The nastiest hotel, with no customer service."
Overall Score1.0/5
Should be reported to health department.room filthy.
Judy J. (Individual traveler, booked 1 room), from
08-Apr-2021 Verified Review, stayed from Thu Apr 01 to Sun Apr 04 2021 at a $128.32 average nightly rate.
"Our stay at the clarion pointe downtown Gatlinburg was a 100 percent increase all around from our st"
Overall Score4.0/5
The room was much cleaner, staff was much more helpful and time friendly. Breakfast was hot and tasty. Will definitely stay there again.
James A. (Individual traveler, booked 1 room), from
06-Apr-2021 Verified Review, stayed from Mon Mar 29 to Fri Apr 02 2021 at a $91.49 average nightly rate.
"Fun relaxing, above expectations."
Overall Score4.0/5
I recommend this motel and plan on using it again.
Matthew S. (Individual traveler, booked 1 room), from
16-Feb-2021 Verified Review, stayed from Fri Feb 12 to Sun Feb 14 2021 at a $204.49 average nightly rate.
"Dirty and smelled Smokey."
Overall Score2.0/5
Very disappointed would not recommend to anyone.
Brittany P. (Individual traveler, booked 1 room), from
08-Dec-2020 Verified Review, stayed from Thu Dec 03 to Sun Dec 06 2020 at a $207.82 average nightly rate.
"Nice"
Overall Score4.0/5
Nice
Lee P. (Individual traveler, booked 1 room), from
18-Oct-2020 Verified Review, stayed from Wed Oct 14 to Fri Oct 16 2020 at a $160.49 average nightly rate.
"May 23rd 2020 stay."
Overall Score5.0/5
The girl that was at the check in desk is such an extremely nice person. She was a pleasure to deal with. I really liked our room. It was very clean and quite peaceful. I will plan to stay there again. The girl deserves a reward of some type she made us feel so comfortable and welcome. Kudos to her from the two Ohio girls.
Tami N. (Individual traveler, booked 1 room), from
28-May-2020 Verified Review, stayed from Sat May 23 to Sun May 24 2020 at a $105.21 average nightly rate.
"It was very good!"
Overall Score4.0/5
The room was beautiful. We had an awesome view. It was within walking distance of the attractions. It was also a very short drive to Rocky Top Sportsworld.
Scottie K. (Individual traveler, booked 1 room), from
06-Aug-2019 Verified Review, stayed from Sat Aug 03 to Sun Aug 04 2019 at a $134.10 average nightly rate.
Summary of Verified Reviews
67
Poor
Summary of 1,783 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Close to the city center with easily acessible parking.
Location
81/100
455 reviews
Great location. Parking is rare.Central location with great sightseeing, dining out and shopping.Affordable parking.
Value
67/100
96 reviews
Fairly good value for money. Fair breakfast prices.
Vibe
60/100
74 reviews
Decent vibe. Hotel could use some updating. Pleasant entrance area.Atmosphere could be friendlier. Stylish hotel. Awesome for families.
WiFi
54/100
21 reviews
Regular internet service. Wifi quality could be improved.
Service
53/100
339 reviews
Problems with management professionalism.Service friendliness is ok, but reception and housekeeping were substandard.Room service could have been improved. Recreation staff is nice.
Room
46/100
744 reviews
Rooms have problems with size, cleanliness, and maintenance.Small rooms and poorly cleaned bathrooms. Decent beds and minibars.Great views, but older rooms with some complaints about A/C.Poor quality TV's, furniture, and kitchenettes.Shower can be a problem.
Breakfast
39/100
178 reviews
Breakfast affordable but not highly reviewed.
Amenities
29/100
199 reviews
Outdated facilities, not accessible for those with handicaps.Pleasant entrance area. Elevator in need of updating.Beautiful architecture.
Cleanliness
27/100
481 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Food
18/100
40 reviews
Bad overall dining experience with a bad menu. Bad desserts & fruits.Bad snacks.
Rated 62/100 based on reviews from families.
Pleasant entrance area. Wonderful sightseeing.
Location
81/100
155 reviews
Well-located, although unfortunately the parking isn't easy.Central location with great sightseeing, dining out and shopping.
Value
65/100
35 reviews
Fairly good value for money.
Vibe
56/100
23 reviews
Decent vibe. Hotel could use some updating. Pleasant entrance area.Atmosphere could be friendlier.
Service
53/100
108 reviews
Service and reception staff are unprofessional, but quite friendly.Poor management, but okay housekeeping.
Room
51/100
240 reviews
Excellent views from decently sized rooms with okay beds.Poorly maintained and cleaned rooms.Small rooms and poorly cleaned bathrooms.People dislike the TVs, A/C, and furniture. Shower can be a problem.
Breakfast
41/100
64 reviews
Breakfast can be improved.
Cleanliness
32/100
158 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Amenities
27/100
67 reviews
Hotel buildings could use some improvement.Elevator in need of updating. Pleasant entrance area.
Food
19/100
12 reviews
Food could be better.
Rated 63/100 based on reviews from couples.
Great shopping.
Location
83/100
125 reviews
Well-located, although unfortunately the parking isn't easy.Central location with great sightseeing, dining out and shopping.
Service
54/100
88 reviews
Housekeeping is not great, and guests complain about service professionalism.Service is friendly enough, with acceptable reception staff.
Room
47/100
183 reviews
Outdated, rooms with poor cleanliness and maintenance.Small rooms and poorly cleaned bathrooms.Excellent views from decently sized rooms with okay beds.People dislike the TVs, A/C, and furniture. Shower can be a problem.
WiFi
40/100
8 reviews
Wifi quality could be improved.
Breakfast
39/100
54 reviews
Breakfast can be improved.
Amenities
28/100
44 reviews
Hotel buildings could use some improvement.Handicap accessible facilities can be a problem.
Cleanliness
26/100
127 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Food
16/100
14 reviews
Food could be better.
Rated 64/100 based on reviews from solo travelers.
Great location.
Location
82/100
9 reviews
Great location.
Comfort
54/100
6 reviews
Beds are decent and generally comfortable.
Room
42/100
15 reviews
Rooms and bathrooms are lacking, although beds are somewhat comfortable.
Cleanliness
24/100
7 reviews
Could use a good cleaning.
Rated 69/100 based on reviews from business travelers.
Room
40/100
5 reviews
Room needs to be improved.
Rated 59/100 based on reviews from all travelers.
Close to the city center with easily acessible parking.
Location
81/100
448 reviews
Great location. Parking is rare.Central location with great sightseeing, dining out and shopping.Affordable parking.
Value
67/100
94 reviews
Fairly good value for money. Fair breakfast prices.
Vibe
60/100
72 reviews
Decent vibe. Hotel could use some updating. Pleasant entrance area.Atmosphere could be friendlier. Stylish hotel.
WiFi
56/100
20 reviews
Regular internet service. Wifi quality could be improved.
Service
53/100
335 reviews
Problems with management professionalism.Service friendliness is ok, but reception and housekeeping were substandard.Room service could have been improved. Recreation staff is nice.
Room
46/100
734 reviews
Rooms have problems with size, cleanliness, and maintenance.Small rooms and poorly cleaned bathrooms. Decent beds and minibars.Great views, but older rooms with some complaints about A/C.Poor quality TV's, furniture, and kitchenettes.Shower can be a problem.
Breakfast
39/100
174 reviews
Breakfast affordable but not highly reviewed.
Amenities
29/100
198 reviews
Outdated facilities, not accessible for those with handicaps.Pleasant entrance area. Elevator in need of updating.Beautiful architecture.
Cleanliness
28/100
472 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Food
18/100
39 reviews
Bad overall dining experience with a bad menu. Bad desserts & fruits.Bad snacks.
Rated 59/100 based on reviews from families.
Pleasant entrance area.
Location
80/100
149 reviews
Well-located, although unfortunately the parking isn't easy.Central location with great sightseeing, dining out and shopping.
Value
65/100
35 reviews
Fairly good value for money.
Vibe
56/100
22 reviews
Decent vibe. Pleasant entrance area. Hotel could use some updating.Atmosphere could be friendlier.
Service
54/100
106 reviews
Service and reception staff are unprofessional, but quite friendly.Poor management, but okay housekeeping.
Room
51/100
234 reviews
Excellent views from decently sized rooms with okay beds.Poorly maintained and cleaned rooms.Small rooms and poorly cleaned bathrooms.People dislike the TVs, A/C, and furniture. Shower can be a problem.
Breakfast
39/100
61 reviews
Breakfast can be improved.
Cleanliness
32/100
153 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Amenities
27/100
67 reviews
Hotel buildings could use some improvement.Elevator in need of updating. Pleasant entrance area.
Food
19/100
12 reviews
Food could be better.
Rated 59/100 based on reviews from couples.
Great shopping.
Location
83/100
124 reviews
Well-located, although unfortunately the parking isn't easy.Central location with great sightseeing, dining out and shopping.
Value
68/100
20 reviews
Fairly good value for money.
Service
54/100
86 reviews
Housekeeping is not great, and guests complain about service professionalism.Service is friendly enough, with acceptable reception staff.
Room
47/100
180 reviews
Outdated, rooms with poor cleanliness and maintenance.Small rooms and poorly cleaned bathrooms.Excellent views from decently sized rooms with okay beds.People dislike the TVs, A/C, and furniture. Shower can be a problem.
WiFi
40/100
8 reviews
Wifi quality could be improved.
Breakfast
39/100
53 reviews
Breakfast can be improved.
Amenities
28/100
43 reviews
Hotel buildings could use some improvement.Handicap accessible facilities can be a problem.
Cleanliness
28/100
124 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Food
16/100
13 reviews
Food could be better.
Rated 61/100 based on reviews from solo travelers.
Great location.
Location
82/100
9 reviews
Great location.
Comfort
54/100
6 reviews
Beds are decent and generally comfortable.
Room
42/100
15 reviews
Rooms and bathrooms are lacking, although beds are somewhat comfortable.
Cleanliness
24/100
7 reviews
Could use a good cleaning.
Rated 78/100 based on reviews from all travelers.
Close to the city center with easily acessible parking.
Location
84/100
7 reviews
Great location.
Room
37/100
10 reviews
Rooms could be cleaner.
Cleanliness
24/100
9 reviews
Rooms could be cleaner.
Rated 74/100 based on reviews from families.
Great location.
Location
84/100
6 reviews
Great location.
Room
37/100
6 reviews
Room needs to be improved.
Cleanliness
25/100
5 reviews
Could use a good cleaning.
Property Description
Clarion Pointe is located in downtown Gatlinburg at traffic light #3, at the corner of Parkway and East Parkway (Hwy 321). We are one block from Ole Red Gatlinburg and three blocks from Ripley's Aquarium. We are within walking distance to all downtown attractions and restaurants. We offer a complimentary continental breakfast, an on-site fully appointed fitness center, and a beautiful outdoor pool and deck. We have lovely views of the Great Smoky Mountains from some of our balconies and rooms and a great observation deck where you can sit and rest awhile and take it all in!
Amenities / Features
Check In: 3:00 pm
Check Out: 11:00 am
Air conditioning
Alarm clock
Bus parking
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Free WiFi Internet
Ironing facilities
Non-smoking rooms
24 hours opened
Private bathroom in room
Refrigerator
Safe in rooms
Self controlled heating/cooling system
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Airport & Shuttle Information
Nearest Airports are Knoxville,TN and Asheville, NC. Knoxville is approx 1.25 hours drive time, Asheville being 1.5 hours.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Free Continental Breakfast; Biscuits and gravy, warm eggs, sausage/bacon, doughnuts, make-your-own waffles, variety of muffins, variety of juices, bagels with creme cheese, oatmeal, and toast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Internet / WiFI
We offer free wireless internet.
About Clarion Hotels
Full-service property with meeting/event space and available catering services
Feature a restaurant or social bar and lounge based on location
High-quality bedding
Free high-speed internet
24-hour business center services
Spacious rooms with large desks
The Clarion Hotels highlights above are subject to change without notice.
Hotel Rate Trends at Clarion Pointe
The graph above is averages of room rates for both group quotes and the lowest online individual rates we could find at the time the group bid was entered. The lowest group deal shown is 32.1% in January 2021 and the highest average individual rate is $263 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Clarion Pointe in a month when rates are lower.
