Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

1109 Parkway, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Gatlinburg Convention Center
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Poor
2.5/5

Based on 1981 guest reviews

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  • Swimming pool
  • Free WiFi
  • Indoor pool
  • Free breakfast
  • Outdoor seasonal pool
  • Smoke-free property
  • Free self parking
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01/21/2021 - 01/22/2021
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway

Below are the verified reviews from guests that we have booked recently:
"Night Stay"
Overall Score4.0/ 5
Clean Room
(Individual traveler, booked 1 room), from US flag
07-Sep-2020 Verified Review, stayed from Fri Sep 04 to Sat Sep 05 2020 at a $208.93 average nightly rate.
"0"
Overall Score2.0/ 5
Stop sending tear e mails.
(Individual traveler, booked 1 room), from US flag
19-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $93.29 average nightly rate.
"Terrribly smelly and moldly."
Overall Score2.0/ 5
Did. It even stay there that night had to pay to stay somewhere else terrrible!
(Individual traveler, booked 1 room), from US flag
11-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $93.29 average nightly rate.
"Horrible didn’t even stay there so bad."
Overall Score2.0/ 5
Horrible didn’t even stay there so bad.
(Individual traveler, booked 1 room), from US flag
02-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $93.29 average nightly rate.
"Horrifying to even walk in the room."
Overall Score2.0/ 5
Terrible moldy building didn’t even stay there and couldn’t get a refund.
(Individual traveler, booked 1 room), from US flag
02-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $93.29 average nightly rate.
"Didn’t even stay there because the room was disgusting working on getting a refund."
Overall Score2.0/ 5
Didn’t even stay there because the room was disgusting working on getting a refund.
(Individual traveler, booked 1 room), from US flag
01-Jul-2020 Verified Review, stayed from Wed Jul 01 to Thu Jul 02 2020 at a $93.29 average nightly rate.
"Not good. Will not stay there again."
Overall Score2.0/ 5
The room was dirty. Poop on the toilet. Toothpaste on the mirror. No toilet paper. We were told to come down to the desk and get it. The smoke detector looked broken. Our room number was written on a piece of masking tape. There were supplies for coffee, but no coffee maker. There was a note on our bed to please reuse towels. Uh no! They stressed not to smoke in the room, which we didn’t, but it smelled of smoke and there were cigarette butts beneath the bed skirt. The curtains were torn off the hooks. We were just really disgusted that we paid around $125 a night and all that was going on. It said,by Wyndham and we trusted that. We have stayed in several Wyndham hotels and never had an issue.
(Individual traveler, booked 1 room), from US flag
26-May-2020 Verified Review, stayed from Fri May 22 to Sun May 24 2020 at a $118.83 average nightly rate.
"Filthy moldy uncomfortable."
Overall Score1.0/ 5
There was a plunger ready for use beside the toilet. Duct tape holding together the pipes under the sink. Heavy dirt on curtains. Carpet heavily soiled, shower was moldy. TV and refrigerator didn’t work. I’m sure they have more comfortable in a POW camp! Back still hurting. Place was so unclean my family and I slept in our clothes and there was no way we were eating the complimentary breakfast. Wish I had a packed a tent instead!
(Individual traveler, booked 1 room), from US flag
01-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sat Feb 29 2020 at a $90.87 average nightly rate.
"A place to sleep and shower."
Overall Score3.0/ 5
The room is old and has not been kept clean properly. The room must have been recently painted and paint all over the carpet, dresser doors were broke, handle is broke off the bathroom cabinet, hairdryer was broke off the wall and in the dresser drawer. No bedside lamps and alarm clock was stuffed in the nightstand drawer. Bathroom door would not even shut all the way. Bathtub is just a standup shower and stained really bad. Hardly any lighting. Hotel staff was all nice and friendly.
(Individual traveler, booked 1 room), from US flag
05-Jun-2019 Verified Review, stayed from Mon Jun 03 to Tue Jun 04 2019 at a $61.60 average nightly rate.
"Very Dirty"
Overall Score1.0/ 5
We booked a non smoking room but they wanted to give us a smoking room and I had my kid with me, the whole thing was horrible.
(Individual traveler, booked 1 room), from US flag
27-Nov-2018 Verified Review, stayed from Thu Nov 22 to Sat Nov 24 2018 at a $151.98 average nightly rate.

Summary of Verified Reviews

57
Poor

Summary of 2,670 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 57/100 based on reviews from all travelers.

"Close to Smokey Mountains. Close to restaurants and bars with nearby parking areas. Room needs to be improved."

Location

85/100
604 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Parking is rare. Convenient car access and well-priced parking.

Service

61/100
478 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Booking process should be better organized. Hotel security can be an issue. Room service could have been improved.

Comfort

37/100
557 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Breakfast

34/100
246 reviews

"Breakfast affordable but not highly reviewed."

Room

33/100
1287 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.

Cleanliness

27/100
602 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

26/100
57 reviews

"Wifi quality could be improved. Free internet."

Food

24/100
63 reviews

"Complaints about dining experience with subpar desserts & fruits." Unappetizing pork dishes and side dishes. Bad snacks.

Amenities

22/100
281 reviews

"Facilities in need of refurbishment." Poorly reviewed entrance area and poor handicap accessibility. Elevator in need of updating. Unspectacular architecture. Smoking area is ok.

Bar

20/100
5 reviews

"Bar could improve."

Wellness Area

19/100
32 reviews

"Wellness & sports facilities could use better cleaning."

Rated 54/100 based on reviews from families.

"Affordable parking."

Location

83/100
212 reviews

"Great location. Parking is rare." Central location with great sightseeing, dining out and shopping. Affordable parking.

Service

63/100
146 reviews

"The service was acceptably friendly and professional, with decent reception staff." Management should be more attentive.

Comfort

36/100
194 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Room

35/100
424 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Adequate balcony.

Breakfast

30/100
97 reviews

"Breakfast can be improved."

Cleanliness

26/100
198 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

23/100
24 reviews

"Poorly rated food, particularly desserts."

Amenities

21/100
103 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

WiFi

21/100
16 reviews

"Wifi quality could be improved."

Bar

20/100
5 reviews

"Bar could improve."

Rated 57/100 based on reviews from couples.

"Location is great."

Location

89/100
147 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Service

66/100
91 reviews

"The service was acceptably friendly and professional, with decent reception staff." Housekeeping and management are lacking.

Breakfast

38/100
30 reviews

"Breakfast can be improved."

Comfort

31/100
103 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Room

28/100
256 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Adequate balcony.

Food

23/100
11 reviews

"Food could be better."

WiFi

22/100
9 reviews

"Wifi quality could be improved."

Wellness Area

20/100
13 reviews

"Wellness & sports facilities could be improved."

Cleanliness

19/100
114 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

18/100
59 reviews

"Hotel grounds not rated highly, with outdated facilities." Elevator in need of updating.

Rated 45/100 based on reviews from business travelers.

"Location is great."

Location

86/100
6 reviews

"Great location."

Room

27/100
12 reviews

"Poor maintenance in rooms and bathrooms."

Rated 55/100 based on reviews from solo travelers.

"Great location."

Location

87/100
8 reviews

"Great location."

Service

55/100
6 reviews

"Service is adequate."

Comfort

40/100
11 reviews

"Not very comfortable, with poor beds."

Breakfast

34/100
5 reviews

"Breakfast can be improved."

Cleanliness

30/100
5 reviews

"Could use a good cleaning."

Room

29/100
16 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds."

Rated 53/100 based on reviews from all travelers.

"Close to Smokey Mountains. Close to restaurants and bars with nearby parking areas. Room needs to be improved."

Location

85/100
599 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Parking is rare. Convenient car access and well-priced parking.

Service

61/100
472 reviews

"Fairly friendly, professional staff, but complaints about reception." Housekeeping and management are lacking. Booking process should be better organized. Hotel security can be an issue. Room service could have been improved.

Comfort

36/100
550 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Breakfast

34/100
241 reviews

"Breakfast affordable but not highly reviewed."

Room

33/100
1272 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.

Cleanliness

27/100
595 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

26/100
56 reviews

"Wifi quality could be improved. Free internet."

Food

23/100
62 reviews

"Complaints about dining experience with subpar desserts & fruits." Unappetizing pork dishes and side dishes. Bad snacks.

Amenities

22/100
281 reviews

"Facilities in need of refurbishment." Poorly reviewed entrance area and poor handicap accessibility. Elevator in need of updating. Unspectacular architecture. Smoking area is ok.

Wellness Area

19/100
32 reviews

"Wellness & sports facilities could use better cleaning."

Rated 51/100 based on reviews from families.

"Location is great."

Location

83/100
209 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Service

63/100
144 reviews

"The service was acceptably friendly and professional, with decent reception staff." Management should be more attentive.

Comfort

36/100
189 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Room

35/100
417 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Adequate balcony.

Breakfast

30/100
92 reviews

"Breakfast can be improved."

Cleanliness

26/100
195 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

22/100
23 reviews

"Poorly rated food, particularly desserts."

Amenities

21/100
103 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

WiFi

21/100
16 reviews

"Wifi quality could be improved."

Rated 55/100 based on reviews from couples.

"Location is great."

Location

89/100
146 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping.

Service

66/100
91 reviews

"The service was acceptably friendly and professional, with decent reception staff." Housekeeping and management are lacking.

Breakfast

38/100
30 reviews

"Breakfast can be improved."

Comfort

31/100
102 reviews

"Rooms with complaints about size, comfort, and A/C." Rooms are small and noisy, with subpar beds.

Room

28/100
253 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Adequate balcony.

Food

23/100
11 reviews

"Food could be better."

WiFi

22/100
9 reviews

"Wifi quality could be improved."

Cleanliness

20/100
111 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Wellness Area

20/100
13 reviews

"Wellness & sports facilities could be improved."

Amenities

18/100
59 reviews

"Hotel grounds not rated highly, with outdated facilities." Elevator in need of updating.

Rated 57/100 based on reviews from solo travelers.

"Great location."

Location

87/100
8 reviews

"Great location."

Service

55/100
6 reviews

"Service is adequate."

Comfort

40/100
11 reviews

"Not very comfortable, with poor beds."

Breakfast

34/100
5 reviews

"Breakfast can be improved."

Cleanliness

30/100
5 reviews

"Could use a good cleaning."

Room

29/100
16 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds."

Rated 46/100 based on reviews from business travelers.

"Location is great."

Location

86/100
6 reviews

"Great location."

Room

27/100
12 reviews

"Poor maintenance in rooms and bathrooms."

Rated 50/100 based on reviews from all travelers.

"Close to Smokey Mountains. Close to restaurants and bars with nearby parking areas. Room needs to be improved."

Service

54/100
6 reviews

"Service is adequate."

Room

27/100
11 reviews

"Room needs to be improved." Guests complain about furniture and bathrooms.

Review Semantics by TrustYou

Property Description

With a stay at Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway, you'll be centrally located in Gatlinburg, within a 5-minute walk of Great Smoky Mountains National Park and Ober Gatlinburg Ski Area & Amusement Park. This hotel is 0.4 mi (0.6 km) from Gatlinburg SkyLift Park and 0.6 mi (1 km) from Gatlinburg Convention Center.

Grab a bite from the snack bar/deli serving guests of Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway. A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ober Gatlinburg Aerial Tramway - 0.2 km / 0.1 mi
Smoky Mountain Brewery - 0.2 km / 0.1 mi
Ober Gatlinburg Ski Area & Amusement Park - 0.2 km / 0.1 mi
Ripley's Haunted Adventure - 0.3 km / 0.2 mi
Great Smoky Mountains National Park - 0.4 km / 0.2 mi
Amazing Mirror Maze - 0.4 km / 0.2 mi
Hollywood Star Cars Museum - 0.5 km / 0.3 mi
Ole Smoky Moonshine Distillery - 0.5 km / 0.3 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.3 mi
Gatlinburg SkyLift Park - 0.6 km / 0.4 mi
Gatlinburg Ziplines - 0.7 km / 0.4 mi
World of Illusions - 0.8 km / 0.5 mi
Christ in the Smokies Museum and Gardens - 0.8 km / 0.5 mi
Guinness World Records Museum - 1 km / 0.6 mi

The preferred airport for Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway is McGhee Tyson Airport (TYS) - 72 km / 44.7 mi

Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Be sure to enjoy recreational amenities including an indoor pool and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Covered parking
  • Mountain biking nearby
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Swimming pool
  • Television in common areas
  • Free WiFi
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Fireplace in lobby
  • Area shuttle (surcharge)
  • Indoor pool
  • Number of buildings/towers - 3
  • Total number of rooms - 99
  • Number of floors - 5
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Free breakfast
  • Grocery/convenience store
  • Express check-out
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Elevator
  • Free self parking
  • Terrace

Airport & Shuttle Information

McGhee Tyson Airport: 50 miles

Local Shuttle Info: Gatlinburg Trolley - Cost $0.50

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Sorry no pets allowed.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place and masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Social distancing measures are in place

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Days Inn

  • Friendly hospitality services and the best value for your budget
  • Free Daybreak Breakfast featuring healthy, nutritious options in select locations
  • Free in-room tea, coffee, and high-speed internet access
  • Daily USA TODAY newspaper based on location
  • Free Wi-Fi in guestrooms and public spaces

The Days Inn highlights above are subject to change without notice.

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