Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Very nice experience."
Overall Score4.0/5
The facility was very well located, loved being on the river, yet so convent to the many of the venues. Room and bath was very clean, beds were great, and the breakfast was nice.
Steve B. (Individual traveler, booked 1 room), from
13-Apr-2014 Verified Review, stayed from Thu Apr 10 to Sat Apr 12 2014 at a $109.95 average nightly rate.
Summary of Verified Reviews
95
Excellent
Summary of 2,274 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Excellent business hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Awesome vibe.
Location
95/100
455 reviews
Great location. Great sightseeing, restaurants and shopping nearby.
Service
93/100
620 reviews
Fine management, and professional, friendly service.Excellent service from waitstaff, housekeepers, and receptionists.Recreation staff is nice.
Breakfast
93/100
570 reviews
Great and affordable breakfast.
Bar
90/100
9 reviews
Bar is awesome.
Cleanliness
88/100
493 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Bathrooms are relatively clean, but the dining area needs better cleaning.Moderately clean pool area.
Value
86/100
102 reviews
Best value for money. Food and breakfast are well-priced.
Vibe
86/100
114 reviews
Awesome vibe. Pleasant entrance area. Relatively modern hotel.Friendly atmosphere. Stylish hotel. Good for business people.Awesome for families.
Amenities
85/100
273 reviews
Updated facilities with a great terrace.Great hotel grounds with a beautiful entrance area.Elevator in need of updating. Beautiful architecture.Handicap accessible facilities can be a problem.
Food
83/100
205 reviews
Great dining experience, with good snacks, desserts, and fruits.Restaurant is well-priced with a great menu.Untasty pork dishes and an insufficiently clean dining area.
Room
81/100
721 reviews
Clean rooms with nice beds, lovely balconies and beautiful views.Bathrooms are clean and room is moderately sized.Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning.Shower was ok. Rooms relatively new with decent minibars.
WiFi
71/100
11 reviews
Good internet service. Wifi quality could be improved.
Comfort
65/100
334 reviews
Rooms are of average size, not too noisy, and comfortable enough.Beds are great, but A/C is lacking.
Rated 93/100 based on reviews from families.
Bar is awesome. Fair breakfast prices.
Location
96/100
155 reviews
Great location. Great sightseeing, restaurants and shopping nearby.
Service
95/100
217 reviews
Service is professional and cheery, especially reception and housekeeping.
Breakfast
95/100
196 reviews
Great and affordable breakfast.
Cleanliness
88/100
173 reviews
Clean hotel facilities. Very clean rooms and decently clean pool.Bathroom is relatively clean.
Amenities
87/100
91 reviews
Great buildings with excellent terrace and entrance.Elevator in need of updating.
Value
87/100
36 reviews
Best value for money. Food and breakfast are well-priced.
Food
86/100
73 reviews
Affordable restaurant with great food, especially the desserts and snacks.
Vibe
83/100
38 reviews
Awesome vibe. Pleasant entrance area. Relatively modern hotel.Friendly atmosphere. Stylish hotel.
Room
83/100
251 reviews
Clean rooms with nice beds, lovely balconies and beautiful views.Bathroom relatively clean but rooms are poorly maintained and A/C is insufficient.Unexceptional rooms with okay furniture. Shower was ok.
Rated 91/100 based on reviews from couples.
Good internet service. Nice balcony.
Location
96/100
116 reviews
Great location. Excellent sightseeing, restaurants and bars nearby.
Service
93/100
141 reviews
Service is professional and cheery, especially reception and housekeeping.
Breakfast
91/100
134 reviews
Tasty breakfast.
Value
86/100
18 reviews
Best value for money.
Cleanliness
86/100
111 reviews
Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.
Vibe
83/100
29 reviews
Awesome vibe. Pleasant entrance area. Friendly atmosphere.Relatively modern hotel. Stylish hotel.
Amenities
83/100
73 reviews
Great buildings with excellent terrace and entrance.
Food
78/100
52 reviews
Lovely food, particularly the snacks. Desserts & fruits are ok.
Room
77/100
175 reviews
Rooms are clean, but bathrooms are only so-so.Wonderful beds and great balconies with good views, but mediocre furniture.Poorly maintained, little room with inadequate air conditioners and televisions.Shower was ok.
Rated 92/100 based on reviews from solo travelers.
Delicious food. Great room.
Breakfast
90/100
5 reviews
Tasty breakfast.
Cleanliness
87/100
6 reviews
Clean.
Room
75/100
6 reviews
Great room.
Rated 92/100 based on reviews from all travelers.
Excellent business hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Awesome vibe.
Location
94/100
452 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Breakfast
93/100
565 reviews
Great and affordable breakfast.
Service
93/100
613 reviews
Efficient, cheerful service, particularly at the restaurant, and good reception.Management and housekeeping are decent. Recreation staff is nice.
Bar
90/100
9 reviews
Bar is awesome.
Cleanliness
87/100
489 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Bathrooms are relatively clean, but the dining area needs better cleaning.Moderately clean pool area.
Value
86/100
102 reviews
Best value for money. Food and breakfast are well-priced.
Vibe
86/100
114 reviews
Awesome vibe. Pleasant entrance area. Relatively modern hotel.Friendly atmosphere. Stylish hotel.
Amenities
85/100
272 reviews
Updated facilities with a great terrace.Great hotel grounds with a beautiful entrance area.Elevator in need of updating. Beautiful architecture.Handicap accessible facilities can be a problem.
Food
83/100
204 reviews
Great dining experience, with good snacks, desserts, and fruits.Restaurant is well-priced with a great menu.Untasty pork dishes and an insufficiently clean dining area.
Room
81/100
716 reviews
Clean rooms with nice beds, lovely balconies and beautiful views.Bathrooms are clean and room is moderately sized.Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning.Shower was ok. Rooms relatively new with decent minibars.
WiFi
64/100
10 reviews
Regular internet service. Wifi quality could be improved.
Rated 93/100 based on reviews from families.
Great shopping. Fair breakfast prices.
Location
96/100
154 reviews
Great location. Great sightseeing, restaurants and shopping nearby.
Breakfast
95/100
194 reviews
Great and affordable breakfast.
Service
95/100
214 reviews
Service is professional and cheery, especially reception and housekeeping.
Cleanliness
88/100
172 reviews
Clean hotel facilities. Very clean rooms and decently clean pool.Bathroom is relatively clean.
Value
87/100
36 reviews
Best value for money. Food and breakfast are well-priced.
Amenities
87/100
91 reviews
Great buildings with excellent terrace and entrance.Elevator in need of updating.
Food
86/100
73 reviews
Affordable restaurant with great food, especially the desserts and snacks.
Vibe
83/100
38 reviews
Awesome vibe. Pleasant entrance area. Relatively modern hotel.Friendly atmosphere. Stylish hotel.
Room
83/100
249 reviews
Clean rooms with great beds, however quite poorly-maintained with bad A/C.Small but relatively clean bathrooms.Great balconies with pleasant views.Unexceptional rooms with okay furniture. Shower was ok.
Rated 91/100 based on reviews from couples.
Nice balcony. Stylish hotel.
Location
96/100
114 reviews
Great location. Excellent sightseeing, restaurants and bars nearby.
Service
93/100
138 reviews
Service is professional and cheery, especially reception and housekeeping.
Breakfast
91/100
131 reviews
Tasty breakfast.
Value
86/100
18 reviews
Best value for money.
Cleanliness
86/100
109 reviews
Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.
Vibe
83/100
29 reviews
Awesome vibe. Pleasant entrance area. Friendly atmosphere.Relatively modern hotel. Stylish hotel.
Amenities
83/100
72 reviews
Great buildings with excellent terrace and entrance.
Food
78/100
51 reviews
Lovely food, particularly the snacks. Desserts & fruits are ok.
Room
77/100
172 reviews
Rooms are clean, but bathrooms are only so-so.Wonderful beds and great balconies with good views, but mediocre furniture.Poorly maintained, little room with inadequate air conditioners and televisions.Shower was ok.
Rated 93/100 based on reviews from solo travelers.
Delicious food. Great room.
Breakfast
90/100
5 reviews
Tasty breakfast.
Cleanliness
87/100
6 reviews
Clean.
Room
75/100
6 reviews
Great room.
Customer Reviews of The Inn on the River
4.7 of 5Overall
4.8 of 5Amenities
5.0 of 5Location
4.8 of 5Cleanliness
4.7 of 5Comfort
4.7 of 5Condition
4.8 of 5Neighborhood
4.8 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at The Inn On The River, you'll be centrally located in Pigeon Forge, within a 10-minute walk of The Track and Island at Pigeon Forge. This family-friendly hotel is 0.7 mi (1.1 km) from The Comedy Barn Theater and 0.9 mi (1.4 km) from Titanic Museum.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
MagiQuest - 0.2 km / 0.1 mi The Track - 0.4 km / 0.3 mi Pigeon Forge Snow - 0.6 km / 0.4 mi Elvis Museum - 0.6 km / 0.4 mi Arcade City - 0.7 km / 0.4 mi Island at Pigeon Forge - 0.7 km / 0.5 mi Great Smoky Mountain Wheel - 0.7 km / 0.5 mi Lumberjack Feud - 0.8 km / 0.5 mi Dolly Parton's Smoky Mountain Adventures - 0.8 km / 0.5 mi Castle Of Chaos - 0.9 km / 0.6 mi Hollywood Wax Museum - 0.9 km / 0.6 mi Country Tonite Theatre - 1 km / 0.6 mi The Comedy Barn Theater - 1.1 km / 0.7 mi Memories Theatre - 1.2 km / 0.7 mi Titanic Museum - 1.2 km / 0.7 mi
The preferred airport for The Inn On The River is McGhee Tyson Airport (TYS) - 56.9 km / 35.4 mi
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Pigeon Forge? This hotel has 482 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Green Sustainability
Our goal at The Inn On The River is to maintain and operate the hotel with a green conscience;Whenever possible we will use reusable products and offer green options. We reduced water usage by installing special equipment to our toilets. We have installed energy efficient bulbs and new heating and air units and use environmentally friendly cleaning chemicals & pest control services. We also offer optional linen services.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Free RV, bus, truck parking
Proposal/romance packages available
Outdoor furniture
Number of meeting rooms - 1
Conference space size (meters) - 45
Free WiFi
Number of spa tubs - 1
Braille or raised signage
Number of outdoor pools - 1
Assistive listening devices available
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
Firepit
Electric car charging station
Wheelchair-accessible meeting spaces/business center
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Elevator
Children's club (free)
Supervised childcare/activities (free)
Mountain biking nearby
Number of buildings/towers - 2
Year Built - 1991
Total number of rooms - 128
Number of floors - 4
Professional property host/manager
Wheelchair accessible (may have limitations)
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Picnic area
Free use of nearby fitness center
Stair-free path to entrance
Walkway to water
Children's toys
Luggage storage
Children's games
Express check-out
Business center
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Free self parking
Conference space
Terrace
ATM/banking
Conference space size (feet) - 482
Concierge services
Airport & Shuttle Information
Tyson McGhee Airport, Approx 49 min (32.1 miles) away.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Complimentary Deluxe 24 Item Hot Breakfast Bar Featuring Scrambled Eggs, Sausage, Fried Potatoes, Biscuits & Gravy, Grits, Oatmeal, Yogurt, Bagels, English Muffins, Muffins, Fruit and Waffle Station.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No pets allowed
Parking Info
Complimentary Parking
Internet / WiFI
Complimentary WiFi
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 12 per stay (rates may vary)
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
