Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Red Roof Inn & Suites Pigeon Forge Parkway
Below are the verified reviews from guests that we have booked recently:
"EXCELLENT SERVICE AND FANTASTIC QUALITY!!"
Overall Score5.0/5
CHECK IN WAS VERY SMOOTH. THE ROOM WAS EXCELLENT.. VERY CLEAN AND PERFECT FOR MY FAMILY AND PUPPY. THANK U!
Deborah L. (Individual traveler, booked 1 room), from
23-Jun-2022 Verified Review
"Nice Stay"
Overall Score4.0/5
Nice location..good price. .clean room. front staff very friendly. .what more ya need 👍.
Robert T. (Individual traveler, booked 1 room), from
21-Jun-2022 Verified Review, stayed from Fri Jun 17 to Sun Jun 19 2022 at a $134.99 average nightly rate.
"Employees were awesome and the service was superb!?."
Overall Score5.0/5
THE ROOM WAS OUTSTANDING.. ALL EMPLOYEES WERE FANTASTIC. HOPE TO COME AGAIN!
Deborah L. (Individual traveler, booked 1 room), from
13-Jun-2022 Verified Review, stayed from Sun Jun 05 to Mon Jun 06 2022 at a $88.99 average nightly rate.
"One of the worst hotels we’ve EVER stayed at HANDS DOWN!!"
Overall Score1.0/5
Room was dirty, A/C did not work properly, bugs in room,, gaps in door frame on top, bottom and sides, assistant manager was rude and unhelpful. We tried to check out early morning on the second day but were not allowed. She also would not let us speak to the manager or franchise owner. We were given no other options to correct the deficiencies except to move to another room at a substantially higher rate. This is sub standard to any of the Red Roof Inns that we have stayed at in the past. We would like a refund of $156.02 for the two nights that we did NOT stay at this hotel. We moved to the La Quinta in Pigeon Forge on the morning of Tuesday, May 31, 2022. We turned in our keys prior to check out time of 11:00 am. This hotel is a disgrace to the Red Roof Inn name and in my opinion should not be operating as such.
Patty B. (Group coordinator, booked 2 rooms), from
03-Jun-2022 Verified Review, stayed from Mon May 30 to Thu Jun 02 2022 at a $69.49 average nightly rate.
"Third party scam."
Overall Score3.0/5
Was not told I was talking to a third party, Got took for an additional $115.00.
Keith W. (Individual traveler, booked 1 room), from
15-May-2022 Verified Review, stayed from Fri May 13 to Sun May 15 2022 at a $138.99 average nightly rate.
"No one was at service desk the morning of checkout."
Overall Score3.0/5
Went to lobby the morning of checkout at 7:15 to get coffee and lobby was locked. Went to restaurant to get coffee and they offered coffee to go in exchange for breakfast voucher. Hostess commented they were not surprised no one was at the hotel lobby. Went to checkout from hotel about 8:15 and the lobby was still locked and jo one around. We left key card in hotel room.
Deborah L. (Individual traveler, booked 1 room), from
11-Apr-2022 Verified Review, stayed from Sun Apr 10 to Mon Apr 11 2022 at a $77.99 average nightly rate.
"Wonderful Stay"
Overall Score5.0/5
Our stay was wonderful! My husband and I always use Red Roof Inn when we travel and never have had any problems and this location was no different. Our room was clean, had a wonderful view, nice refrigerator and microwave, and overall was a great place to stay when we were not out site seeing. The staff was very friendly, helpful and informative about extra things they offer, including discounts to local attractions. We will continue to use Red Roof Inn and look forward to visiting this location again in the future!
Aaron F. (Individual traveler, booked 1 room), from
31-Oct-2021 Verified Review, stayed from Mon Oct 25 to Fri Oct 29 2021 at a $64.99 average nightly rate.
"Run Don't walk away!"
Overall Score1.0/5
1. Reserved and paid for two bed room. Only got one bed. Hotel blamed booking agent, did nothing to resolve the issue. 2. Killed large roach in bathroom the first night. 3. Used bar of soap on edge of shower pan missed by cleaners. 4. Rat trap in plain sight by elevator shaft did not inspire confidence! 5. Ambushed by discount ticket seller in lobby upon check in. Didn't need that after a five hour drive. 6. Generally poor cleanliness.
Robert M. (Individual traveler, booked 1 room), from
09-Oct-2021 Verified Review, stayed from Mon Oct 04 to Fri Oct 08 2021 at a $98.99 average nightly rate.
"Accused of smoking ask to leave!"
Overall Score1.0/5
This motel A/C didnt.
Alexia H. (Individual traveler, booked 1 room), from
20-Aug-2021 Verified Review, stayed from Wed Aug 18 to Fri Aug 20 2021 at a $75.99 average nightly rate.
"Very pleased with room, front desk service."
Overall Score5.0/5
We were extremely happy with friendliness of Workers. Room was beautiful no problems at all. Even with Covid 19 fresh towels, coffee etc all available at desk. And when we checked out manager even mailed cards for us. Definitely will go again. Plus breakfast at restaurant included was delicious too.
Drema W. (Individual traveler, booked 1 room), from
05-Oct-2020 Verified Review, stayed from Tue Sep 29 to Thu Oct 01 2020 at a $74.95 average nightly rate.
"Hotel is Nice But Very Mismanaged."
Overall Score1.0/5
I arrived late in the evening to find no one in the office but a contact number for check in I tried for four hours non stop to call the number with no answer So I slept in my car instead of my already paid for room until between 7 and 8 am when I finally was able to check in. Then instead of making it right by allowing me a couple of extra hours before making me checkout they charged me another $25 to stay four more hours to catch up on the sleep I missed and get a shower. The rooms are nice and the gentlemen who came in at 7 was helpful and friendly but the rest is completely unacceptable!
Terry P. (Individual traveler, booked 1 room), from
30-Sep-2020 Verified Review, stayed from Sun Sep 27 to Mon Sep 28 2020 at a $42.99 average nightly rate.
"Good"
Overall Score4.0/5
I enjoyed it. It was clean and nice.
Janet M. (Individual traveler, booked 1 room), from
25-May-2020 Verified Review, stayed from Wed May 20 to Sat May 23 2020 at a $64.99 average nightly rate.
"Quilt Show"
Overall Score4.0/5
Met expectations. Great location.
Alice K. (Individual traveler, booked 1 room), from
08-Mar-2020 Verified Review, stayed from Thu Mar 05 to Sat Mar 07 2020 at a $58.14 average nightly rate.
"Red roof in and suit."
Overall Score4.0/5
The room was nice and will plan on staying there when we go again.
Billie B. (Individual traveler, booked 1 room), from
09-Oct-2019 Verified Review, stayed from Mon Oct 07 to Wed Oct 09 2019 at a $67.95 average nightly rate.
"Beware of this Hotel."
Overall Score1.0/5
This hotel changes its policys when there are events happening in the area.. I was billed and charged way before I ever got to Pigeon Forge and than charged again when I checked in .. Had a very hard time getting my money back.. Had to call the main office.. very poor way to do business.. Not to mention not a very clean hotel.. But than again you get what you pay for.. We play alot of ball tournemts and I assure you I will never use Red Roof Inn again.
Tracie S. (Individual traveler, booked 1 room), from
28-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2019 at a $89.21 average nightly rate.
"Weekend Getaway"
Overall Score4.0/5
The hotel was great super friendly workers. The rooms were nice and clean. Great deal!
Nancy L. (Individual traveler, booked 1 room), from
12-Nov-2018 Verified Review, stayed from Sat Nov 10 to Sun Nov 11 2018 at a $89.95 average nightly rate.
"Pigeon forge redroof."
Overall Score2.0/5
This was not worth 117$ a night,overall the place was dirty inside and out ,,never could get our breakfast coupons spent ,it was too long waiting lines, ramps out side ,really? Instead of steps?,bathroom tubs black on the bottom,dust on all the furniture,this place needs a new look ,the last one I stayed at was in Serverville,and it was nice, but this one,,,,,,thumbs down!
Helen B. (Individual traveler, booked 1 room), from
04-Nov-2018 Verified Review, stayed from Fri Oct 26 to Sun Oct 28 2018 at a $122.99 average nightly rate.
Summary of Verified Reviews
75
Good
Summary of 2,503 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Fair budget hotel. Good for sightseeing and has nearby restaurants and bars.
Food
94/100
95 reviews
Affordable restaurant with a great menu and lovely food, particularly desserts.Average dining experience.
Breakfast
89/100
221 reviews
Great and affordable breakfast.
Location
83/100
437 reviews
Great location. Easy car access but inadequate parking.Great sightseeing, restaurants and shopping nearby.
Value
73/100
242 reviews
Best value for money. Food and breakfast are well-priced.
Service
69/100
467 reviews
Acceptable and friendly service with a great reception.Housekeeping and management are lacking.Room service could have been improved. Great hotel security.Recreation staff is nice.
WiFi
60/100
23 reviews
Regular internet service. Wifi quality could be improved.
Cleanliness
52/100
520 reviews
Rooms and pool are acceptably clean. Bathroom needs cleaning.Hotel facilities could use a good clean.
Room
51/100
875 reviews
Small, somewhat clean rooms with poor A/C and beds.Small rooms and poorly cleaned bathrooms.Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's.Shower can be a problem. Decent views from okay rooms. Nice balcony.
Comfort
31/100
456 reviews
Rooms with complaints about size, comfort, and A/C.Rooms are small and noisy, with subpar beds.
Rated 71/100 based on reviews from families.
Great shopping. Good accessibility by car.
Food
94/100
39 reviews
Affordable restaurant with a great menu and lovely food, particularly desserts.
Breakfast
90/100
99 reviews
Great and affordable breakfast.
Location
83/100
177 reviews
Well-located, although unfortunately the parking isn't easy.Great sightseeing, restaurants and shopping nearby.
Value
76/100
80 reviews
Best value for money. Food and breakfast are well-priced.
Service
73/100
153 reviews
Service is professional and friendly.Housekeeping and management are lacking.
Room
45/100
332 reviews
Neglected rooms with poor air conditioning, TV's, and kitchenettes.Small, poorly cleaned rooms with poor furniture and beds.Small rooms and poorly cleaned bathrooms. Shower can be a problem.Relatively new rooms.
Cleanliness
45/100
197 reviews
Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept.Hotel facilities could use a good clean.
WiFi
41/100
7 reviews
Wifi quality could be improved.
Comfort
25/100
181 reviews
Rooms with complaints about size, comfort, and A/C.Rooms are small and noisy, with subpar beds.
Rated 70/100 based on reviews from couples.
Fair breakfast prices.
Food
95/100
17 reviews
Food is great, especially the desserts.
Breakfast
89/100
40 reviews
Great and affordable breakfast.
Location
83/100
68 reviews
Well-located, although unfortunately the parking isn't easy.
Service
73/100
66 reviews
Great service, especially at reception.
Value
72/100
40 reviews
Best value for money. Fair breakfast prices.
Cleanliness
58/100
78 reviews
Cleanliness is lacking in rooms and bathrooms.Hotel facilities could use a good clean.
Room
57/100
129 reviews
Room cleanliness is acceptable.Cramped, poorly maintained rooms with inadequate beds and A/C.Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms.Shower can be a problem.
Amenities
33/100
36 reviews
Hotel buildings could use some improvement.
Rated 67/100 based on reviews from all travelers.
Fair budget hotel. Good for sightseeing and has nearby restaurants and bars.
Food
94/100
94 reviews
Affordable restaurant with a great menu and lovely food, particularly desserts.Average dining experience.
Breakfast
89/100
219 reviews
Great and affordable breakfast.
Location
83/100
434 reviews
Great location. Easy car access but inadequate parking.Great sightseeing, restaurants and shopping nearby.
Value
73/100
238 reviews
Best value for money. Food and breakfast are well-priced.
Service
70/100
462 reviews
Acceptable and friendly service with a great reception.Housekeeping and management are lacking.Room service could have been improved. Great hotel security.Recreation staff is nice.
WiFi
60/100
23 reviews
Regular internet service. Wifi quality could be improved.
Cleanliness
52/100
515 reviews
Rooms and pool are acceptably clean. Bathroom needs cleaning.Hotel facilities could use a good clean.
Room
51/100
870 reviews
Small, somewhat clean rooms with poor A/C and beds.Small rooms and poorly cleaned bathrooms.Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's.Shower can be a problem. Decent views from okay rooms. Nice balcony.
Comfort
31/100
454 reviews
Rooms with complaints about size, comfort, and A/C.Rooms are small and noisy, with subpar beds.
Rated 69/100 based on reviews from families.
Great shopping. Good accessibility by car.
Food
94/100
39 reviews
Affordable restaurant with a great menu and lovely food, particularly desserts.
Breakfast
90/100
98 reviews
Great and affordable breakfast.
Location
83/100
176 reviews
Well-located, although unfortunately the parking isn't easy.Great sightseeing, restaurants and shopping nearby.
Value
76/100
79 reviews
Best value for money. Food and breakfast are well-priced.
Service
73/100
151 reviews
Service is professional and friendly.Housekeeping and management are lacking.
Cleanliness
45/100
195 reviews
Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept.Hotel facilities could use a good clean.
Room
45/100
330 reviews
Neglected rooms with poor air conditioning, TV's, and kitchenettes.Small, poorly cleaned rooms with poor furniture and beds.Small rooms and poorly cleaned bathrooms. Shower can be a problem.Relatively new rooms.
WiFi
41/100
7 reviews
Wifi quality could be improved.
Comfort
25/100
180 reviews
Rooms with complaints about size, comfort, and A/C.Rooms are small and noisy, with subpar beds.
Rated 66/100 based on reviews from couples.
Fair breakfast prices. Best value for money.
Food
95/100
17 reviews
Food is great, especially the desserts.
Breakfast
89/100
40 reviews
Great and affordable breakfast.
Location
83/100
68 reviews
Well-located, although unfortunately the parking isn't easy.
Service
73/100
66 reviews
Great service, especially at reception.
Value
72/100
40 reviews
Best value for money. Fair breakfast prices.
Cleanliness
58/100
78 reviews
Cleanliness is lacking in rooms and bathrooms.Hotel facilities could use a good clean.
Room
57/100
129 reviews
Room cleanliness is acceptable.Cramped, poorly maintained rooms with inadequate beds and A/C.Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms.Shower can be a problem.
Amenities
33/100
36 reviews
Hotel buildings could use some improvement.
Rated 66/100 based on reviews from all travelers.
Fair budget hotel. Good for sightseeing and has nearby restaurants and bars.
Service
65/100
5 reviews
Service is adequate.
Cleanliness
51/100
5 reviews
Quite clean.
Room
44/100
5 reviews
Room needs to be improved.
Customer Reviews of Red Roof Inn & Suites Pigeon Forge Parkway
3.7 of 5Overall
3.6 of 5Amenities
3.8 of 5Cleanliness
3.6 of 5Comfort
3.6 of 5Condition
4.4 of 5Neighborhood
3.9 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Red Roof Inn & Suites Pigeon Forge - Parkway in Pigeon Forge, you'll be within a 10-minute walk of Island at Pigeon Forge and Great Smoky Mountain Wheel. This motel is 1.6 mi (2.5 km) from Titanic Museum and 4.9 mi (7.9 km) from Dollywood.
Grab a bite from the snack bar/deli serving guests of Red Roof Inn & Suites Pigeon Forge - Parkway. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Rockin' Raceway Arcade - 0.2 km / 0.1 mi Pigeon Forge Gem Mine - 0.2 km / 0.1 mi The Comedy Barn Theater - 0.3 km / 0.2 mi Pigeon Forge Factory Outlet Mall - 0.4 km / 0.3 mi Lumberjack Feud - 0.5 km / 0.3 mi Dolly Parton's Smoky Mountain Adventures - 0.6 km / 0.4 mi Great Smoky Mountain Wheel - 0.7 km / 0.4 mi Island at Pigeon Forge - 0.7 km / 0.4 mi Arcade City - 0.7 km / 0.5 mi Elvis Museum - 0.7 km / 0.5 mi The Track - 0.9 km / 0.6 mi Xtreme Racing Center - 1 km / 0.6 mi MagiQuest - 1.3 km / 0.8 mi Pigeon Forge Snow - 1.3 km / 0.8 mi LeConte Center At Pigeon Forge - 1.4 km / 0.8 mi
The preferred airport for Red Roof Inn & Suites Pigeon Forge - Parkway is McGhee Tyson Airport (TYS) - 58 km / 36 mi
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Vending machine
Pool umbrellas
Free WiFi
Braille or raised signage
In-room accessibility
Wheelchair accessible parking
Tours/ticket assistance
Accessible bathroom
Off-street parking
Free breakfast
Free breakfast (local cuisine)
Year Built - 1975
Total number of rooms - 136
Number of floors - 3
Professional property host/manager
LGBTQ friendly
Noise-free rooms not guaranteed
No rollaway/extra beds available
24-hour front desk
Daily
Outdoor seasonal pool
Smoke-free property
Coffee/tea in common areas
Snack bar/deli
Laundry facilities
Elevator
Free self parking
ATM/banking
Wheelchair accessible path of travel
Pool sun loungers
Fence around pool
Airport & Shuttle Information
McGee Tyson - Knoxville 45 minutes
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$15.00 cleaning fee only small dogs based on availbility
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Early check-in fee: USD 25.00 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Breakage deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
The seasonal pool will be open from May to September.
Pool access available from 10:00 AM to 10:00 PM.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-out is available.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Red Roof Inns
400+ economy and pet-friendly hotels
Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
Free continental breakfast at select locations
Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.
