Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Nice and clean."
Overall Score5.0/5
The room was a little small but everything is new and clean.
Marcia L. (Individual traveler, booked 1 room), from
29-Aug-2021 Verified Review, stayed from Sun Aug 22 to Thu Aug 26 2021 at a $99.74 average nightly rate.
"Okay"
Overall Score3.0/5
The rooms were clean but far too small.
Anthony J. (Individual traveler, booked 1 room), from
14-May-2021 Verified Review, stayed from Mon May 10 to Wed May 12 2021 at a $109.99 average nightly rate.
"Wonderful hotel for the money."
Overall Score5.0/5
Hotel was clean, rooms were spacious and tidy, the staff was friendly, the sky bar was a wonderful hangout spot and it was super close to baseball facilities!
Joanne A. (Individual traveler, booked 1 room), from
04-May-2021 Verified Review, stayed from Fri Apr 30 to Sun May 02 2021 at a $160.99 average nightly rate.
"Great Experience"
Overall Score5.0/5
Hotel was clean, staff was very pleasant. First time taking a dog to hotel they were very inviting with our puppy.
Kim H. (Individual traveler, booked 1 room), from
22-Feb-2021 Verified Review, stayed from Fri Feb 19 to Sun Feb 21 2021 at a $119.00 average nightly rate.
"Smoky mountain retreat."
Overall Score5.0/5
Nice rooms. Friendly staff. Overall a great experience.
Amber H. (Individual traveler, booked 1 room), from
16-Jan-2021 Verified Review, stayed from Thu Jan 14 to Sat Jan 16 2021 at a $146.99 average nightly rate.
Summary of Verified Reviews
90
Excellent
Summary of 740 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Great location, reasonable parking, and good sightseeing.
Vibe
88/100
54 reviews
Awesome vibe. Pleasant entrance area. Modern Hotel. Friendly atmosphere.Stylish hotel.
Cleanliness
87/100
165 reviews
Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.
Amenities
84/100
103 reviews
Great buildings with excellent terrace and entrance.
Service
84/100
180 reviews
Poorly-managed but friendly service, especially at the restaurant.Service, housekeeping and reception are all fine.
Breakfast
82/100
124 reviews
Tasty breakfast.
Room
62/100
241 reviews
Rooms are clean with great views and decent beds, but overall just okay.Small rooms with subpar A/C, minibars, and kitchenettes.Poorly-maintained rooms with subpar furniture and TVs.Bathroom is relatively clean. Great shower.
Value
45/100
25 reviews
Value for money could be better.
Comfort
44/100
142 reviews
Small, noisy, uncomfortable rooms with poor A/C. Average beds.
Rated 86/100 based on reviews from families.
Great shower.
Location
97/100
45 reviews
Great location.
Vibe
87/100
28 reviews
Excellent vibe and pretty inviting atmosphere. Modern Hotel.Pleasant entrance area.
Service
87/100
75 reviews
Friendly service, and reception was okay.
Amenities
86/100
45 reviews
Great buildings with excellent terrace and entrance.
Cleanliness
86/100
77 reviews
Clean hotel facilities. Clean rooms.
Breakfast
82/100
59 reviews
Tasty breakfast.
Room
60/100
107 reviews
Rooms, bathrooms and beds are decent.Clean, but small and poorly-maintained, rooms, and good views.Guests didn't love the furnishing or kitchenettes. Great shower.
Value
44/100
12 reviews
Value for money could be better.
Comfort
42/100
67 reviews
Rooms are average, though small, lacking comfort, and quite noisy.
Food
39/100
9 reviews
Food could be better.
Rated 84/100 based on reviews from couples.
Pleasant entrance area. Great location.
Location
96/100
28 reviews
Great location.
Cleanliness
89/100
22 reviews
Clean hotel facilities. Clean rooms.
Vibe
85/100
7 reviews
Awesome vibe.
Amenities
85/100
19 reviews
Nice hotel buildings and lovely terraces.
Breakfast
82/100
23 reviews
Tasty breakfast.
Service
81/100
33 reviews
Friendly service.
Room
61/100
41 reviews
Rooms are clean and decent overall with okay beds.Some don't like the size or furnishing of the rooms.
Value
46/100
6 reviews
Value for money could be better.
Comfort
44/100
24 reviews
Uncomfortable, small rooms, with decent beds.
Rated 83/100 based on reviews from all travelers.
Excellent hotel. Great location. Awesome vibe.
Location
96/100
121 reviews
Great location, reasonable parking, and good sightseeing.
Vibe
88/100
54 reviews
Awesome vibe. Pleasant entrance area. Modern Hotel. Friendly atmosphere.Stylish hotel.
Cleanliness
87/100
164 reviews
Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.
Amenities
84/100
103 reviews
Great buildings with excellent terrace and entrance.
Service
84/100
179 reviews
Poorly-managed but friendly service, especially at the restaurant.Service, housekeeping and reception are all fine.
Breakfast
82/100
124 reviews
Tasty breakfast.
Room
62/100
238 reviews
Rooms are clean with great views and decent beds, but overall just okay.Small rooms with subpar A/C, minibars, and kitchenettes.Poorly-maintained rooms with subpar furniture and TVs.Bathroom is relatively clean. Great shower.
Value
45/100
25 reviews
Value for money could be better.
Comfort
44/100
142 reviews
Small, noisy, uncomfortable rooms with poor A/C. Average beds.
Rated 85/100 based on reviews from families.
Great shower.
Location
97/100
45 reviews
Great location.
Vibe
87/100
28 reviews
Excellent vibe and pretty inviting atmosphere. Modern Hotel.Pleasant entrance area.
Cleanliness
87/100
76 reviews
Clean hotel facilities. Clean rooms.
Service
87/100
75 reviews
Friendly service, and reception was okay.
Amenities
86/100
45 reviews
Great buildings with excellent terrace and entrance.
Breakfast
82/100
59 reviews
Tasty breakfast.
Room
61/100
105 reviews
Rooms, bathrooms and beds are decent.Clean, but small and poorly-maintained, rooms, and good views.Guests didn't love the furnishing or kitchenettes. Great shower.
Value
44/100
12 reviews
Value for money could be better.
Comfort
42/100
67 reviews
Rooms are average, though small, lacking comfort, and quite noisy.
Food
39/100
9 reviews
Food could be better.
Rated 80/100 based on reviews from couples.
Pleasant entrance area. Great location.
Location
96/100
27 reviews
Great location.
Cleanliness
89/100
22 reviews
Clean hotel facilities. Clean rooms.
Vibe
85/100
7 reviews
Awesome vibe.
Amenities
85/100
19 reviews
Nice hotel buildings and lovely terraces.
Breakfast
82/100
23 reviews
Tasty breakfast.
Service
80/100
32 reviews
Friendly service.
Room
60/100
40 reviews
Rooms are clean and decent overall with okay beds.Some don't like the size or furnishing of the rooms.
Value
46/100
6 reviews
Value for money could be better.
Comfort
44/100
24 reviews
Uncomfortable, small rooms, with decent beds.
Customer Reviews of TRU by Hilton Pigeon Forge Tn
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Spark Your Spirit for TravelSay hello to a brand-new hotel experience from Hilton that's vibrant, affordable and young-at-heart. It's energetic, yet relaxing and comfortable. It's familiar, and it's also unexpected. It's completely unprecedented, it's uniquely Tru.Tru by Hilton, a place that embraces vibrant simplicity and is fun and engaging. We stand for the love of simplicity, we embrace the human spirit, and we champion the value-conscious traveler. This is a back-to-basics experience with soul.Grounded in value. Discover affordability without compromise.
Amenities / Features
Check In: 4:00 pm - 11:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
Baggage storage facilities
Bus parking
Central location
Charge for early check out
Child facilities
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Games room
Golf course on hotel grounds
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Laundry valet service
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV Channel: Weather Channel
TV Channel: Fox Sports
TV Channel: Nickelodeon
Terrace
Video Games in Room
Airport & Shuttle Information
45 miles to McGee Tyson, Knoxville TN
Local Shuttle Info: Trolley Service Available throughout city
Breakfast Information
Complimentary Top It Breakfast - 7am-10am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. $50.00 non-refundable pet fee per stay - 2 pet limit per room - up to 100lbs.
Parking Info
Complimentary parking - no trailer parking - 2 car per room limit
Internet / WiFI
Complimentary Wifi
About TRU by Hilton
Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
