Holiday Inn Express Gatlinburg Downtown An Ihg Hotel

322 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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07/02/2022 - 07/03/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Gatlinburg Downtown An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"The staff was great and room was clean."
Overall Score5.0/ 5
I would love to stay again the staff was great and the room was clean, food was hot and everyone was super nice.
(Individual traveler, booked 1 room), from US flag
06-Mar-2022 Verified Review, stayed from Fri Mar 04 to Sun Mar 06 2022 at a $278.99 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 888 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 91/100 based on reviews from all travelers.

Excellent family hotel. Awesome rooms and service in a great location.

Location

93/100
157 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

Service

86/100
157 reviews

Friendly service, and reception was okay.

Cleanliness

78/100
148 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Breakfast

78/100
147 reviews

Great and affordable breakfast.

Amenities

75/100
87 reviews

Good amenities and hotel building is acceptable.

Room

72/100
179 reviews

Sizeable, clean rooms, but poorly maintained with inadequate furniture. Decent rooms with okay views and beds. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

Food

72/100
26 reviews

Food is great, especially the desserts.

Comfort

68/100
85 reviews

Beds are decent and generally comfortable. Spacious, peaceful rooms.

Vibe

67/100
18 reviews

Decent vibe. Relatively modern hotel. Awesome for families.

Pool

63/100
101 reviews

Ordinary pool.

Value

61/100
40 reviews

Fairly good value for money. Fair breakfast prices.

Wellness Area

35/100
18 reviews

Wellness & sports facilities could be improved. Good fitness area.

Rated 88/100 based on reviews from families.

Near city centre. Good fitness area.

Location

93/100
78 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Service

87/100
87 reviews

Friendly service, and reception was okay.

Cleanliness

80/100
82 reviews

Clean hotel facilities. Clean rooms.

Breakfast

79/100
95 reviews

Tasty breakfast.

Room

76/100
92 reviews

Spacious, clean rooms, but poorly maintained. View and beds are acceptable. Shower can be a problem.

Amenities

75/100
59 reviews

Good amenities and hotel building is acceptable.

Comfort

70/100
42 reviews

Spacious, comfortable room with acceptable beds.

Pool

67/100
65 reviews

Ordinary pool.

Vibe

63/100
12 reviews

Decent vibe. Relatively modern hotel.

Value

62/100
20 reviews

Fairly good value for money.

Wellness Area

36/100
11 reviews

Wellness & sports facilities could be improved. Good fitness area.

Rated 90/100 based on reviews from couples.

Great location.

Location

91/100
30 reviews

Great location.

Service

86/100
27 reviews

Friendly service, and reception was okay.

Breakfast

81/100
23 reviews

Tasty breakfast.

Cleanliness

78/100
29 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Food

76/100
5 reviews

Delicious food.

Amenities

75/100
11 reviews

Good amenities and hotel building is acceptable.

Comfort

71/100
20 reviews

Spacious, comfortable room with acceptable beds.

Room

68/100
38 reviews

Rooms are standard overall, but clean and large with OK beds. Bathroom needs cleaning. Shower can be a problem.

Pool

57/100
8 reviews

Ordinary pool.

Rated 87/100 based on reviews from all travelers.

Excellent family hotel. Awesome rooms and service in a great location.

Location

93/100
156 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

Service

86/100
154 reviews

Friendly service, and reception was okay.

Cleanliness

79/100
146 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Breakfast

79/100
145 reviews

Great and affordable breakfast.

Food

77/100
24 reviews

Food is great, especially the desserts.

Amenities

75/100
87 reviews

Good amenities and hotel building is acceptable.

Room

72/100
178 reviews

Sizeable, clean rooms, but poorly maintained with inadequate furniture. Decent rooms with okay views and beds. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

Comfort

69/100
84 reviews

Beds are decent and generally comfortable. Spacious, peaceful rooms.

Vibe

67/100
18 reviews

Decent vibe. Relatively modern hotel.

Pool

64/100
98 reviews

Ordinary pool.

Value

61/100
40 reviews

Fairly good value for money. Fair breakfast prices.

Wellness Area

35/100
18 reviews

Wellness & sports facilities could be improved. Good fitness area.

Rated 87/100 based on reviews from families.

Near city centre. Good fitness area.

Location

93/100
78 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Service

86/100
84 reviews

Friendly service, and reception was okay.

Cleanliness

80/100
81 reviews

Clean hotel facilities. Clean rooms.

Breakfast

79/100
94 reviews

Tasty breakfast.

Room

76/100
92 reviews

Spacious, clean rooms, but poorly maintained. View and beds are acceptable. Shower can be a problem.

Amenities

75/100
59 reviews

Good amenities and hotel building is acceptable.

Comfort

70/100
42 reviews

Spacious, comfortable room with acceptable beds.

Pool

67/100
64 reviews

Ordinary pool.

Vibe

63/100
12 reviews

Decent vibe. Relatively modern hotel.

Value

62/100
20 reviews

Fairly good value for money.

Wellness Area

36/100
11 reviews

Wellness & sports facilities could be improved. Good fitness area.

Rated 87/100 based on reviews from couples.

Great location.

Location

91/100
30 reviews

Great location.

Service

86/100
27 reviews

Friendly service, and reception was okay.

Breakfast

81/100
23 reviews

Tasty breakfast.

Cleanliness

78/100
29 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Food

76/100
5 reviews

Delicious food.

Amenities

75/100
11 reviews

Good amenities and hotel building is acceptable.

Comfort

71/100
20 reviews

Spacious, comfortable room with acceptable beds.

Room

68/100
38 reviews

Rooms are standard overall, but clean and large with OK beds. Bathroom needs cleaning. Shower can be a problem.

Pool

57/100
8 reviews

Ordinary pool.

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel in Gatlinburg, you'll be in a shopping district, a 3-minute walk from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg SkyLift Park. This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.3 mi (0.6 km) from Ole Smoky Moonshine Distillery.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. A complimentary breakfast is included.

Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.2 km / 0.1 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.5 km / 0.3 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.3 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.6 km / 0.4 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Star Cars Museum - 0.7 km / 0.4 mi
Fort Fun - 0.8 km / 0.5 mi
Ober Gatlinburg Aerial Tramway - 0.8 km / 0.5 mi
Mysterious Mansion - 0.9 km / 0.6 mi
Smoky Mountain Brewery - 0.9 km / 0.6 mi
Guinness World Records Museum - 1 km / 0.6 mi
Ripley's Marvelous Mirror Maze - 1 km / 0.6 mi

The preferred airport for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is McGhee Tyson Airport (TYS) - 68.7 km / 42.7 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Green Sustainability

IHG Green Engage system

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Area shuttle (surcharge)
  • Off-street parking
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Total number of rooms - 113
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Luggage storage
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Theme park shuttle (surcharge)
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Free self parking
  • Computer station
  • ATM/banking
  • Concierge services

Airport & Shuttle Information

* McGhee Tyson Airport (TYS)* Distance: 46.0 MI/74.03 KM EAST to Hotel* Taxi Charge (one way):$50.00 USD* Time by Taxi:75 minutes* Merge on US-129 N/TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns and merges). Turn left on Historic Nature Trail (Traffic light #8). Hotel will be on the right.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Guests will enjoy our complimentary hot and cold breakfast items served 6:30am - 9:30am daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals allowed, contact hotel for details.

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 8.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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