Holiday Inn Express Gatlinburg Downtown An Ihg Hotel

322 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Ripley's Aquarium of the Smokies
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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12/04/2022 - 12/05/2022
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Gatlinburg Downtown An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"The staff was great and room was clean."
Overall Score5.0/ 5
I would love to stay again the staff was great and the room was clean, food was hot and everyone was super nice.
(Individual traveler, booked 1 room), from US flag
06-Mar-2022 Verified Review, stayed from Fri Mar 04 to Sun Mar 06 2022 at a $278.99 average nightly rate.

Summary of Verified Reviews

92
Excellent

Summary of 853 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 92/100 based on reviews from all travelers.

Excellent family hotel. Close to restaurants, bars and the city center. Fantastic service.

Location

93/100
147 reviews

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

Service

88/100
147 reviews

Friendly service and great reception.

Breakfast

79/100
145 reviews

Great and affordable breakfast.

Cleanliness

78/100
134 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Amenities

75/100
85 reviews

Good amenities and hotel building is acceptable.

Room

69/100
164 reviews

Poorly maintained, so-so rooms. Large, clean rooms with wonderful views. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

Comfort

67/100
77 reviews

Sizable, tranquil, moderately comfortable rooms.

Pool

66/100
97 reviews

Ordinary pool.

Food

66/100
27 reviews

Food is fine, with excellent desserts.

Vibe

59/100
14 reviews

Decent vibe. Relatively modern hotel. Awesome for families.

Value

57/100
38 reviews

Fairly good value for money. Fair breakfast prices.

Wellness Area

39/100
17 reviews

Wellness & sports facilities could be improved. Good fitness area.

Rated 89/100 based on reviews from families.

Near city centre. Great view.

Location

93/100
72 reviews

Awesome location near city centre, but inconvenient parking.

Service

87/100
79 reviews

Friendly service and great reception.

Breakfast

80/100
93 reviews

Tasty breakfast.

Cleanliness

80/100
71 reviews

Clean hotel facilities. Clean rooms.

Amenities

76/100
58 reviews

Good amenities and hotel building is acceptable.

Room

71/100
83 reviews

Large, clean rooms with wonderful views. Beds are average but bathrooms could use better maintenance. Shower can be a problem.

Pool

70/100
62 reviews

Great pool.

Comfort

68/100
37 reviews

Beds are decent and generally comfortable. Spacious, peaceful rooms.

Food

64/100
13 reviews

Food is all right.

Value

58/100
19 reviews

Fairly good value for money.

Wellness Area

41/100
10 reviews

Wellness & sports facilities could be improved.

Rated 90/100 based on reviews from couples.

Great reception. Spacious rooms.

Location

93/100
26 reviews

Great location.

Service

89/100
24 reviews

Friendly service and great reception.

Breakfast

82/100
21 reviews

Tasty breakfast.

Cleanliness

80/100
26 reviews

Clean hotel facilities. Clean rooms.

Amenities

75/100
10 reviews

Good amenities and hotel building is acceptable.

Food

71/100
5 reviews

Delicious food.

Comfort

70/100
17 reviews

Large rooms with average comfort and standard beds.

Room

67/100
33 reviews

Average rooms with standard beds. Large, clean rooms with complaints about bathrooms. Shower can be a problem.

Pool

61/100
6 reviews

Ordinary pool.

Rated 88/100 based on reviews from all travelers.

Excellent family hotel. Close to restaurants, bars and the city center. Fantastic service.

Location

94/100
146 reviews

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

Service

88/100
144 reviews

Friendly service and great reception.

Cleanliness

80/100
132 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Breakfast

80/100
143 reviews

Great and affordable breakfast.

Amenities

75/100
85 reviews

Good amenities and hotel building is acceptable.

Food

70/100
25 reviews

Food is great, especially the desserts.

Room

69/100
163 reviews

Decent rooms with passable beds, but badly kept up. Large, clean rooms with wonderful views. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

Comfort

68/100
76 reviews

Beds are decent and generally comfortable. Spacious, peaceful rooms.

Pool

67/100
94 reviews

Ordinary pool.

Vibe

59/100
14 reviews

Decent vibe. Relatively modern hotel.

Value

57/100
38 reviews

Fairly good value for money. Fair breakfast prices.

Wellness Area

39/100
17 reviews

Wellness & sports facilities could be improved. Good fitness area.

Rated 88/100 based on reviews from families.

Near city centre. Great view.

Location

93/100
72 reviews

Awesome location near city centre, but inconvenient parking.

Service

87/100
76 reviews

Friendly service and great reception.

Breakfast

81/100
92 reviews

Tasty breakfast.

Cleanliness

80/100
70 reviews

Clean hotel facilities. Clean rooms.

Amenities

76/100
58 reviews

Good amenities and hotel building is acceptable.

Room

71/100
83 reviews

Large, clean rooms with wonderful views. Beds are average but bathrooms could use better maintenance. Shower can be a problem.

Pool

70/100
61 reviews

Ordinary pool.

Comfort

68/100
37 reviews

Beds are decent and generally comfortable. Spacious, peaceful rooms.

Food

65/100
12 reviews

Food is all right.

Value

58/100
19 reviews

Fairly good value for money.

Wellness Area

41/100
10 reviews

Wellness & sports facilities could be improved.

Rated 87/100 based on reviews from couples.

Great reception. Spacious rooms.

Location

93/100
26 reviews

Great location.

Service

89/100
24 reviews

Friendly service and great reception.

Breakfast

82/100
21 reviews

Tasty breakfast.

Cleanliness

80/100
26 reviews

Clean hotel facilities. Clean rooms.

Amenities

75/100
10 reviews

Good amenities and hotel building is acceptable.

Food

71/100
5 reviews

Delicious food.

Comfort

70/100
17 reviews

Large rooms with average comfort and standard beds.

Room

67/100
33 reviews

Average rooms with standard beds. Large, clean rooms with complaints about bathrooms. Shower can be a problem.

Pool

61/100
6 reviews

Ordinary pool.

Review Semantics by TrustYou

Property Description

When you stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel in Gatlinburg, you'll be in a shopping district, a 2-minute drive from Great Smoky Mountains National Park and 5 minutes from Ripley's Aquarium of the Smokies. This hotel is 11.8 mi (19 km) from Dollywood and 2.5 mi (4 km) from Great Smoky Mountains National Park Headquarters.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. A complimentary breakfast is included.

Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.1 km / 0.1 mi
Arcadia - 0.5 km / 0.3 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.5 km / 0.3 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.3 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.6 km / 0.4 mi
Ober Gatlinburg Aerial Tramway - 0.9 km / 0.5 mi
Fannie Farkle's Family Fun Parlor - 0.9 km / 0.5 mi
Mysterious Mansion - 0.9 km / 0.6 mi
Smoky Mountain Brewery - 1 km / 0.6 mi
Guinness World Records Museum - 1 km / 0.6 mi
Ripley's Marvelous Mirror Maze - 1 km / 0.6 mi
Mountain Mall - 1 km / 0.6 mi

The preferred airport for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is McGhee Tyson Airport (TYS) - 68.7 km / 42.7 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Green Sustainability

IHG Green Engage system

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Area shuttle (surcharge)
  • Off-street parking
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Total number of rooms - 113
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Luggage storage
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Theme park shuttle (surcharge)
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Free self parking
  • Computer station
  • ATM/banking
  • Concierge services

Airport & Shuttle Information

* McGhee Tyson Airport (TYS)* Distance: 46.0 MI/74.03 KM EAST to Hotel* Taxi Charge (one way):$50.00 USD* Time by Taxi:75 minutes* Merge on US-129 N/TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns and merges). Turn left on Historic Nature Trail (Traffic light #8). Hotel will be on the right.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Guests will enjoy our complimentary hot and cold breakfast items served 6:30am - 9:30am daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals allowed, contact hotel for details.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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