Holiday Inn Express Gatlinburg Downtown

322 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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11/27/2020 - 11/28/2020
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

88
Excellent

Summary of 565 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

"Excellent family hotel. Great rooms in excellent location. Awesome vibe."

Location

96/100
116 reviews

"Great location and easy parking." Near city centre with great sightseeing and nearby restaurants.

Vibe

90/100
21 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Awesome for families."

Service

87/100
100 reviews

"Professional and warm service and acceptable housekeeping."

Amenities

84/100
57 reviews

"Hotel buildings and kids facilities are excellent."

Cleanliness

84/100
95 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

80/100
143 reviews

"Great views from big, clean rooms, with decent beds." Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

Comfort

74/100
69 reviews

"Comfortable, quiet, large rooms and decent beds."

Breakfast

74/100
113 reviews

"Tasty breakfast."

Pool

68/100
74 reviews

"Ordinary pool."

Value

63/100
14 reviews

"Fairly good value for money."

Rated 88/100 based on reviews from families.

"Accessible parking. Wonderful sightseeing."

Location

96/100
63 reviews

"Great location with good parking availability." Near to downtown with good options for sightseeing.

Vibe

87/100
14 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere."

Service

87/100
51 reviews

"Efficient, friendly service with a nice reception."

Amenities

85/100
31 reviews

"Nice building."

Cleanliness

84/100
54 reviews

"Clean hotel facilities. Clean rooms."

Room

80/100
67 reviews

"Large, clean rooms with wonderful views." Decent beds, but subpar bathrooms.

Breakfast

72/100
61 reviews

"Tasty breakfast."

Comfort

72/100
31 reviews

"Spacious, comfortable room with acceptable beds."

Pool

68/100
46 reviews

"Ordinary pool."

Value

58/100
7 reviews

"Fairly good value for money."

Rated 86/100 based on reviews from couples.

"Nice building. Very comfortable."

Location

95/100
20 reviews

"Great location."

Service

86/100
14 reviews

"Friendly service."

Amenities

85/100
7 reviews

"Nice building."

Cleanliness

80/100
17 reviews

"Clean hotel facilities. Clean rooms."

Room

74/100
32 reviews

"Large, clean rooms, but so-so beds and poorly rated bathrooms." Shower can be a problem.

Breakfast

73/100
19 reviews

"Tasty breakfast."

Comfort

73/100
17 reviews

"Spacious, comfortable room with acceptable beds."

Pool

66/100
7 reviews

"Ordinary pool."

Rated 87/100 based on reviews from all travelers.

"Excellent family hotel. Great rooms in excellent location. Awesome vibe."

Location

96/100
113 reviews

"Great location and easy parking." Near city centre with great sightseeing and nearby restaurants.

Vibe

90/100
21 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere."

Service

87/100
99 reviews

"Professional and warm service and acceptable housekeeping."

Amenities

84/100
57 reviews

"Hotel buildings and kids facilities are excellent."

Cleanliness

84/100
95 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

80/100
142 reviews

"Great views from big, clean rooms, with decent beds." Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

Comfort

74/100
68 reviews

"Comfortable, quiet, large rooms and decent beds."

Breakfast

74/100
112 reviews

"Tasty breakfast."

Pool

68/100
73 reviews

"Ordinary pool."

Value

63/100
14 reviews

"Fairly good value for money."

Rated 86/100 based on reviews from families.

"Accessible parking. Wonderful sightseeing."

Location

96/100
62 reviews

"Great location with good parking availability." Near to downtown with good options for sightseeing.

Vibe

87/100
14 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere."

Service

87/100
50 reviews

"Efficient, friendly service with a nice reception."

Amenities

85/100
31 reviews

"Nice building."

Cleanliness

84/100
54 reviews

"Clean hotel facilities. Clean rooms."

Room

80/100
67 reviews

"Large, clean rooms with wonderful views." Decent beds, but subpar bathrooms.

Breakfast

72/100
61 reviews

"Tasty breakfast."

Comfort

72/100
31 reviews

"Spacious, comfortable room with acceptable beds."

Pool

68/100
45 reviews

"Ordinary pool."

Value

58/100
7 reviews

"Fairly good value for money."

Rated 85/100 based on reviews from couples.

"Nice building. Very comfortable."

Location

95/100
20 reviews

"Great location."

Service

86/100
14 reviews

"Friendly service."

Amenities

85/100
7 reviews

"Nice building."

Cleanliness

80/100
17 reviews

"Clean hotel facilities. Clean rooms."

Room

74/100
32 reviews

"Large, clean rooms, but so-so beds and poorly rated bathrooms." Shower can be a problem.

Breakfast

73/100
19 reviews

"Tasty breakfast."

Comfort

73/100
17 reviews

"Spacious, comfortable room with acceptable beds."

Pool

66/100
7 reviews

"Ordinary pool."

Review Semantics by TrustYou

Property Description

When you stay at Holiday Inn Express Gatlinburg Downtown in Gatlinburg, you'll be in a shopping district, just steps from Gatlinburg Convention Center and 7 minutes by foot from Gatlinburg SkyLift Park. This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.3 mi (0.6 km) from Ole Smoky Moonshine Distillery.

Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.1 km / 0.1 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.5 km / 0.3 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.3 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.6 km / 0.4 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Amazing Mirror Maze - 0.7 km / 0.4 mi
Christ in the Smokies Museum and Gardens - 0.7 km / 0.5 mi
World of Illusions - 0.8 km / 0.5 mi
Ober Gatlinburg Aerial Tramway - 0.9 km / 0.5 mi
Ober Gatlinburg Ski Area & Amusement Park - 0.9 km / 0.5 mi
Mynatt Park - 0.9 km / 0.6 mi
Mysterious Mansion - 0.9 km / 0.6 mi

The preferred airport for Holiday Inn Express Gatlinburg Downtown is McGhee Tyson Airport (TYS) - 72 km / 44.7 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Green Sustainability

IHG Green Engage system

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Vending machine
  • Luggage storage
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Television in common areas
  • Free WiFi
  • Assistive listening devices available
  • Theme park shuttle (surcharge)
  • Smoke-free property
  • In-room accessibility
  • Year Built - 2016
  • Number of buildings/towers - 1
  • Total number of rooms - 113
  • Number of floors - 4
  • No rollaway/extra beds available
  • Wheelchair accessible parking
  • Laundry facilities
  • Roll-in shower
  • Free newspapers in lobby
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Computer station
  • Area shuttle (surcharge)
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

* McGhee Tyson Airport (TYS) * Distance: 46.0 MI/74.03 KM EAST to Hotel * Taxi Charge (one way):$50.00 USD * Time by Taxi:75 minutes * Merge on US-129 N/TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns and merges). Turn left on Historic Nature Trail (Traffic light #8). Hotel will be on the right.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Guests will enjoy our complimentary hot and cold breakfast items served 6:30am - 9:30am daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals allowed, contact hotel for details.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.