Holiday Inn Express Gatlinburg Downtown An Ihg Hotel

322 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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10/15/2021 - 10/16/2021
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

87
Excellent

Summary of 700 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 87/100 based on reviews from all travelers.

"Excellent family hotel. Awesome rooms and service in a great location. Awesome vibe."

Location

92/100
147 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Service

85/100
124 reviews

"Service is professional and friendly."

Amenities

84/100
71 reviews

"Nice building."

Vibe

82/100
22 reviews

"Awesome vibe. Modern Hotel. Awesome for families."

Cleanliness

78/100
119 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

71/100
153 reviews

"Great views from big, clean rooms, with decent beds." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower can be a problem.

Breakfast

69/100
108 reviews

"Breakfast is average."

Comfort

68/100
75 reviews

"Beds are decent and generally comfortable. Spacious, peaceful rooms."

Value

61/100
29 reviews

"Fairly good value for money."

Pool

57/100
89 reviews

"Ordinary pool."

Wellness Area

50/100
15 reviews

"Sufficient wellness & sports facilities. Good fitness area."

Rated 89/100 based on reviews from families.

"Wonderful sightseeing. Great view."

Location

90/100
72 reviews

"Well-located, although unfortunately the parking isn't easy." Near to downtown with good options for sightseeing.

Service

86/100
63 reviews

"Friendly service."

Amenities

84/100
43 reviews

"Nice building."

Cleanliness

80/100
63 reviews

"Clean hotel facilities. Clean rooms."

Vibe

79/100
14 reviews

"Awesome vibe. Modern Hotel."

Room

73/100
69 reviews

"Rooms are spacious and tidy and beds are alright." Poor maintenance in rooms and bathrooms.

Breakfast

69/100
64 reviews

"Breakfast is average."

Comfort

67/100
31 reviews

"Beds are decent and generally comfortable. Spacious, peaceful rooms."

Value

63/100
12 reviews

"Fairly good value for money."

Pool

61/100
50 reviews

"Ordinary pool."

Wellness Area

54/100
8 reviews

"Sufficient wellness & sports facilities."

Rated 82/100 based on reviews from couples.

"Spacious rooms. Nice building."

Location

93/100
25 reviews

"Great location."

Amenities

85/100
8 reviews

"Nice building."

Service

83/100
18 reviews

"Friendly service."

Cleanliness

79/100
19 reviews

"Clean hotel facilities. Clean rooms."

Comfort

73/100
17 reviews

"Very comfortable with alright beds."

Room

72/100
30 reviews

"Rooms are clean but complaints about the bathrooms. Average beds." Shower can be a problem.

Breakfast

71/100
13 reviews

"Tasty breakfast."

Pool

53/100
7 reviews

"Ordinary pool."

Rated 86/100 based on reviews from all travelers.

"Excellent family hotel. Awesome rooms and service in a great location. Awesome vibe."

Location

92/100
146 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Service

85/100
124 reviews

"Service is professional and friendly."

Amenities

84/100
71 reviews

"Nice building."

Vibe

82/100
22 reviews

"Awesome vibe. Modern Hotel."

Cleanliness

79/100
118 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

72/100
152 reviews

"Great views from big, clean rooms, with decent beds." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower can be a problem.

Breakfast

70/100
107 reviews

"Breakfast is average."

Comfort

69/100
74 reviews

"Beds are decent and generally comfortable. Spacious, peaceful rooms."

Value

61/100
29 reviews

"Fairly good value for money."

Pool

57/100
86 reviews

"Ordinary pool."

Wellness Area

50/100
15 reviews

"Sufficient wellness & sports facilities. Good fitness area."

Rated 88/100 based on reviews from families.

"Wonderful sightseeing. Great view."

Location

90/100
72 reviews

"Well-located, although unfortunately the parking isn't easy." Near to downtown with good options for sightseeing.

Service

86/100
63 reviews

"Friendly service."

Amenities

84/100
43 reviews

"Nice building."

Cleanliness

80/100
63 reviews

"Clean hotel facilities. Clean rooms."

Vibe

79/100
14 reviews

"Awesome vibe. Modern Hotel."

Room

73/100
69 reviews

"Rooms are spacious and tidy and beds are alright." Poor maintenance in rooms and bathrooms.

Breakfast

69/100
64 reviews

"Breakfast is average."

Comfort

67/100
31 reviews

"Beds are decent and generally comfortable. Spacious, peaceful rooms."

Value

63/100
12 reviews

"Fairly good value for money."

Pool

60/100
49 reviews

"Ordinary pool."

Wellness Area

54/100
8 reviews

"Sufficient wellness & sports facilities."

Rated 81/100 based on reviews from couples.

"Spacious rooms. Nice building."

Location

93/100
25 reviews

"Great location."

Amenities

85/100
8 reviews

"Nice building."

Service

83/100
18 reviews

"Friendly service."

Cleanliness

79/100
19 reviews

"Clean hotel facilities. Clean rooms."

Comfort

73/100
17 reviews

"Very comfortable with alright beds."

Room

72/100
30 reviews

"Rooms are clean but complaints about the bathrooms. Average beds." Shower can be a problem.

Breakfast

71/100
13 reviews

"Tasty breakfast."

Pool

53/100
7 reviews

"Ordinary pool."

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel in Gatlinburg, you'll be in a shopping district, just a 3-minute walk from Gatlinburg Convention Center and 6 minutes by foot from Arcadia. This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.3 mi (0.5 km) from Gatlinburg Ziplines.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. A complimentary breakfast is included.

Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.2 km / 0.1 mi
Arcadia - 0.5 km / 0.3 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.5 km / 0.3 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.3 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.6 km / 0.4 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Christ in the Smokies Museum and Gardens - 0.7 km / 0.4 mi
World of Illusions - 0.8 km / 0.5 mi
Ober Gatlinburg Aerial Tramway - 0.8 km / 0.5 mi
Mysterious Mansion - 0.9 km / 0.6 mi
Smoky Mountain Brewery - 0.9 km / 0.6 mi
Guinness World Records Museum - 1 km / 0.6 mi

The preferred airport for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is Alcoa - Knoxville Airport (TYS) - 68.7 km / 42.7 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a television in a common area and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Green Sustainability

IHG Green Engage system

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Area shuttle (surcharge)
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Total number of rooms - 113
  • Number of floors - 4
  • No rollaway/extra beds available
  • Luggage storage
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Smoke-free property
  • Theme park shuttle (surcharge)
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Free self parking
  • Computer station
  • ATM/banking
  • Concierge services

Airport & Shuttle Information

* McGhee Tyson Airport (TYS)* Distance: 46.0 MI/74.03 KM EAST to Hotel* Taxi Charge (one way):$50.00 USD* Time by Taxi:75 minutes* Merge on US-129 N/TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns and merges). Turn left on Historic Nature Trail (Traffic light #8). Hotel will be on the right.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Guests will enjoy our complimentary hot and cold breakfast items served 6:30am - 9:30am daily.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Service Animals allowed, contact hotel for details.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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Testimonials:

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"Your website was more helpful than any other site we visited online. Thank you for making it a great experience!" J.R. - Jefferson City, MI

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