2.5 Star Property Near Dolly Parton's Stampede Dinner Attraction
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Our stay was satisfactory."
Overall Score4.0/5
Staff was polite and friendly. Great accommodations. We will return on our next visit to the Smoky Mountains.
Janet F. (Individual traveler, booked 1 room), from
03-Jun-2021 Verified Review, stayed from Tue Jun 01 to Fri Jun 04 2021 at a $104.09 average nightly rate.
"Wonderfull extremely clean."
Overall Score5.0/5
Everything was good except for the inside pool closes at 10, doesn't give guests time to enjoy the pool.
Angela F. (Individual traveler, booked 1 room), from
23-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $138.59 average nightly rate.
"Nice Place!"
Overall Score4.0/5
This is a nice hotel. Clean rooms, nice pool, comfortable beds. Close to many places in pigeon forge and Gatlinburg. Well worth the money.
Angie R. (Individual traveler, booked 1 room), from
30-Jan-2021 Verified Review, stayed from Fri Jan 29 to Sun Jan 31 2021 at a $80.99 average nightly rate.
"Terrible"
Overall Score1.0/5
This was a terrible stay they didn’t know when I was supposed to go and they tried to take my money when it was their fault.
Israel S. (Individual traveler, booked 1 room), from
07-Dec-2020 Verified Review, stayed from Fri Dec 04 to Sat Dec 05 2020 at a $164.99 average nightly rate.
"Did not stay at this motel."
Overall Score4.0/5
I did not stay at the best Western and had canceled my reservations back in May 2020. Please stop sending me your requests. Thank you.
Janet S. (Individual traveler, booked 1 room), from
13-Oct-2020 Verified Review, stayed from Thu Oct 01 to Sun Oct 11 2020 at a $114.29 average nightly rate.
"Clean Motel"
Overall Score5.0/5
Always stay here when in Pigeon Forge. Great staff clean rooms well maintained pool areas. Walking distance to many restaurants. Across the street is Dixie Stampede. Can be in Gatlinburg in a few minutes. Nothing bad to say about the whole stay.
Bryan C. (Individual traveler, booked 1 room), from
14-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sat Sep 12 2020 at a $120.99 average nightly rate.
"Room clean, large, affordable."
Overall Score5.0/5
Hotel was clean, affordable, friendly staff.
Denise D. (Individual traveler, booked 1 room), from
01-Sep-2020 Verified Review, stayed from Tue Aug 25 to Thu Aug 27 2020 at a $107.99 average nightly rate.
"Always Clean!"
Overall Score5.0/5
Second time staying and was happy with room size and how clean. Enjoyed heated outdoor pool.
Dawn S. (Individual traveler, booked 1 room), from
04-Jun-2020 Verified Review, stayed from Mon May 25 to Fri May 29 2020 at a $111.99 average nightly rate.
"Twodaytrip"
Overall Score4.0/5
In spite of the restrictions, the staff did a good job. Filling out that form at check in was totally un necessary in my opinion. The pools were great.
Chris S. (Individual traveler, booked 1 room), from
31-May-2020 Verified Review, stayed from Wed May 27 to Fri May 29 2020 at a $70.99 average nightly rate.
"Got a nonsmoking room with smell of mariguana."
Overall Score2.0/5
My family and I went to Gatlinburg TN for a lite vacation, rooms are decent, but a soon as we open our room door it was a very strong smell of mariguana mix with smell of some kind of cleaner. We told the front desk, but they kept saying that the smell wasn’t that bad. They gave as a different room. Not re found for the inconvenience or nothing. We had our one year old baby with us, so it was very uncomfortable for us to be in a room with that kind of smell with our baby. They told us that they couldn’t give us a re found since we booked through a third party.
Maria M. (Individual traveler, booked 1 room), from
06-Jul-2019 Verified Review, stayed from Wed Jul 03 to Fri Jul 05 2019 at a $160.43 average nightly rate.
"Got a nonsmoking room with smell of mariguana."
Overall Score2.0/5
My family and I went to Gatlinburg TN for a lite vacation, rooms are decent, but a soon as we open our room door it was a very strong smell of mariguana mix with smell of some kind of cleaner. We told the front desk, but they kept saying that the smell wasn’t that bad. They gave as a different room. Not re found for the inconvenience or nothing. We had our one year old baby with us, so it was very uncomfortable for us to be in a room with that kind of smell with our baby.
Maria M. (Individual traveler, booked 1 room), from
06-Jul-2019 Verified Review, stayed from Wed Jul 03 to Fri Jul 05 2019 at a $160.43 average nightly rate.
"Clean Room, Great Breakfast."
Overall Score4.0/5
Just stopped for one night in Pigeon Forge, the room was clean and roomy, close to the front so it was a little loud. Breakfast was good, great coffee, the overall property is clean.
Arthur P. (Individual traveler, booked 1 room), from
24-Mar-2019 Verified Review, stayed from Wed Mar 20 to Thu Mar 21 2019 at a $54.47 average nightly rate.
Summary of Verified Reviews
87
Very Good
Summary of 2,877 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good wellness hotel. Awesome rooms and service in a great location. Great pool."
Wellness Area
90/100
97 reviews
"Clean wellness & sports facilities."
Service
87/100
546 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory. Booking process is sufficient.Great hotel security. Room service could have been improved.
Pool
81/100
403 reviews
"Clean pool area."
Cleanliness
80/100
568 reviews
"Clean hotel facilities. Wellness areas and rooms are clean."Pool area is clean, but the bathrooms are less so.
Location
76/100
484 reviews
"Well-located, although unfortunately the parking isn't easy."Excellent sightseeing, restaurants and bars nearby.
Room
73/100
846 reviews
"Typical, clean, large rooms with standard beds."Mediocre sized, poorly cleaned bathrooms.Poorly-maintained rooms with inadequate A/C and bad minibars.Great shower. Poor furniture and views.
Vibe
69/100
69 reviews
"OK vibe and a friendly atmosphere. Hotel could use some updating."Entrance area is ok. Stylish hotel. Great for a wellness holiday.Awesome for families.
Breakfast
67/100
289 reviews
"Affordable, fairly tasty breakfasts."
WiFi
61/100
13 reviews
"Regular internet service. Wifi quality could be improved."
Amenities
59/100
165 reviews
"Okay buildings and entrance area. Elevator in need of updating."Pleasant hotel grounds. Handicap accessible facilities are all right.
"Professional, friendly service, good reception, and decent housekeeping."
Pool
83/100
186 reviews
"Clean pool area."
Cleanliness
81/100
220 reviews
"Clean hotel facilities. Wellness areas and rooms are clean."Pool area is clean, but the bathrooms are less so.
Room
73/100
342 reviews
"Typical, clean, large rooms with standard beds."Small rooms and poorly cleaned bathrooms.Rooms are lacking in maintenance, with subpar A/C and furnishing.Great shower.
Location
70/100
200 reviews
"Decent location, but problems with parking."Excellent sightseeing, restaurants and bars nearby.
Breakfast
68/100
115 reviews
"Affordable, fairly tasty breakfasts."
Vibe
65/100
28 reviews
"OK vibe and a friendly atmosphere. Hotel could use some updating."
Amenities
61/100
68 reviews
"Great grounds and decent buildings."
Comfort
59/100
199 reviews
"Large rooms with average comfort and standard beds."Small bathrooms, noisy rooms, and deficient A/C.
WiFi
50/100
6 reviews
"Regular internet service."
Rated 83/100 based on reviews from couples.
"Stylish hotel. Good management."
Wellness Area
91/100
17 reviews
"Great wellness & sports facilities."
Service
88/100
56 reviews
"Nice reception with friendly service and standard housekeeping."
Pool
83/100
38 reviews
"Great pool."
Location
81/100
70 reviews
"Well-located, although unfortunately the parking isn't easy."Excellent sightseeing, restaurants and bars nearby.
Cleanliness
79/100
66 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are not."
Room
68/100
115 reviews
"Rooms are standard overall, but clean and large with OK beds."Badly maintained rooms, with poor A/C and unclean bathrooms.
Breakfast
67/100
39 reviews
"Breakfast is average."
Vibe
64/100
8 reviews
"Decent vibe."
Comfort
51/100
63 reviews
"Large rooms with average comfort and standard beds."Deficient A/C and too noisy rooms.
Rated 86/100 based on reviews from solo travelers.
"Great wellness & sports facilities. Great pool."
Pool
81/100
5 reviews
"Great pool."
Location
71/100
5 reviews
"Great location."
Room
64/100
5 reviews
"Room is all right."
Rated 82/100 based on reviews from all travelers.
"Very good wellness hotel. Awesome rooms and service in a great location. Great pool."
Wellness Area
90/100
97 reviews
"Clean wellness & sports facilities."
Service
87/100
546 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory. Booking process is sufficient.Great hotel security. Room service could have been improved.
Pool
81/100
401 reviews
"Clean pool area."
Cleanliness
81/100
562 reviews
"Clean hotel facilities. Wellness areas and rooms are clean."Pool area is clean, but the bathrooms are less so.
Location
76/100
482 reviews
"Well-located, although unfortunately the parking isn't easy."Excellent sightseeing, restaurants and bars nearby.
Room
73/100
842 reviews
"Typical, clean, large rooms with standard beds."Mediocre sized, poorly cleaned bathrooms.Poorly-maintained rooms with inadequate A/C and bad minibars.Great shower. Poor furniture and views.
Vibe
69/100
69 reviews
"OK vibe and a friendly atmosphere. Hotel could use some updating."Entrance area is ok. Stylish hotel.
Breakfast
68/100
286 reviews
"Affordable, fairly tasty breakfasts."
WiFi
61/100
13 reviews
"Regular internet service. Wifi quality could be improved."
Amenities
59/100
165 reviews
"Okay buildings and entrance area. Elevator in need of updating."Pleasant hotel grounds. Handicap accessible facilities are all right.
"Professional, friendly service, good reception, and decent housekeeping."
Pool
83/100
186 reviews
"Clean pool area."
Cleanliness
81/100
219 reviews
"Clean hotel facilities. Wellness areas and rooms are clean."Pool area is clean, but the bathrooms are less so.
Room
73/100
341 reviews
"Typical, clean, large rooms with standard beds."Small rooms and poorly cleaned bathrooms.Rooms are lacking in maintenance, with subpar A/C and furnishing.Great shower.
Location
70/100
200 reviews
"Decent location, but problems with parking."Excellent sightseeing, restaurants and bars nearby.
Breakfast
69/100
114 reviews
"Affordable, fairly tasty breakfasts."
Vibe
65/100
28 reviews
"OK vibe and a friendly atmosphere. Hotel could use some updating."
Amenities
61/100
68 reviews
"Great grounds and decent buildings."
Comfort
59/100
199 reviews
"Large rooms with average comfort and standard beds."Small bathrooms, noisy rooms, and deficient A/C.
WiFi
50/100
6 reviews
"Regular internet service."
Rated 81/100 based on reviews from couples.
"Stylish hotel. Good management."
Wellness Area
91/100
17 reviews
"Great wellness & sports facilities."
Service
88/100
56 reviews
"Nice reception with friendly service and standard housekeeping."
Pool
83/100
38 reviews
"Great pool."
Location
81/100
70 reviews
"Well-located, although unfortunately the parking isn't easy."Excellent sightseeing, restaurants and bars nearby.
Cleanliness
79/100
66 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are not."
Room
68/100
115 reviews
"Rooms are standard overall, but clean and large with OK beds."Badly maintained rooms, with poor A/C and unclean bathrooms.
Breakfast
67/100
39 reviews
"Breakfast is average."
Vibe
64/100
8 reviews
"Decent vibe."
Comfort
51/100
63 reviews
"Large rooms with average comfort and standard beds."Deficient A/C and too noisy rooms.
Rated 85/100 based on reviews from solo travelers.
"Great wellness & sports facilities. Great pool."
Pool
81/100
5 reviews
"Great pool."
Rated 81/100 based on reviews from all travelers.
"Very good wellness hotel. Awesome rooms and service in a great location. Great pool."
Cleanliness
72/100
6 reviews
"Clean."
Customer Reviews of Best Western Toni Inn
4.3 of 5Overall
4.3 of 5Amenities
4.4 of 5Cleanliness
4.2 of 5Comfort
4.2 of 5Condition
4.6 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Best Western Toni Inn in Pigeon Forge, you'll be on the Strip, just steps from Dolly Parton's Stampede Dinner Attraction and a 2-minute drive from Gatlinburg Municipal Golf Course. This hotel is 1.2 mi (1.9 km) from Fantasy Golf and 1.2 mi (1.9 km) from Patriot Park.
A complimentary continental breakfast is included.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Dolly Parton's Stampede Dinner Attraction - 0.2 km / 0.1 mi Gatlinburg Municipal Golf Course - 1.4 km / 0.9 mi Patriot Park - 1.5 km / 1 mi Fantasy Golf - 1.6 km / 1 mi Pigeon Forge Factory Outlet Mall - 2.7 km / 1.7 mi Pigeon Forge Gem Mine - 2.9 km / 1.8 mi LeConte Center At Pigeon Forge - 3 km / 1.9 mi Smoky Mountain Ziplines - 3.2 km / 2 mi The Comedy Barn Theater - 3.3 km / 2 mi The Ripken Experience - Pigeon Forge - 3.5 km / 2.2 mi Lumberjack Feud - 3.5 km / 2.2 mi Dolly Parton's Smoky Mountain Adventures - 3.6 km / 2.2 mi Elvis Museum - 3.7 km / 2.3 mi Island at Pigeon Forge - 3.7 km / 2.3 mi Great Smoky Mountain Wheel - 3.7 km / 2.3 mi
The preferred airport for Best Western Toni Inn is Alcoa - Knoxville Airport (TYS) - 61.2 km / 38 mi
Featured amenities include complimentary wired Internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Indoor pool
Parking (limited spaces)
Free breakfast
24-hour front desk
Swimming pool
Spa tub
Free wired Internet
Free WiFi
Breakfast service
Outdoor seasonal pool
Assistive listening devices available
Total number of rooms - 115
Number of floors - 3
No cribs (infant beds) available
No rollaway/extra beds available
Smoke-free property
In-room accessibility
Wheelchair accessible parking
Laundry facilities
Tours/ticket assistance
Elevator
Free self parking
Terrace
Wheelchair accessible path of travel
24-hour business center
Airport & Shuttle Information
McGhee Tyson Airport, Metro Knoxville,35 Miles.Gatlinburg-Pigeon Forge Airport, 5.3 Miles.
Local Shuttle Info: Pigeon Forge offers the Fun Time Trolley system. This is a local trolley system with prices ranging from $0.50 to $0.75 each time you get on a trolley, or an all day pass can be purchased at the trolley office for $2.50. Trolley service is available between early March and December (closed on major holidays), and operating times vary depending on the time of year.
Breakfast Information
We offer a free Deluxe Continental breakfast to all of our guests between the hours of 6 AM and 10 AM. This breakfast includes gravy, biscuits, sausage, eggs, waffles, hot and cold cereals, bagels, toast, assorted pastries, yogurt and an oatmeal bar.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No pets allowed
Parking Info
We offer free parking to all guests. Bus and trailer parking arrangements can be made with the hotel prior to arrival.
Internet / WiFI
We offer free high speed Wi-Fi / Internet Access to all guests, and this service is available throughout the entire property.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Hotel Rate Trends at Best Western Toni Inn
The graph above is averages of room rates for both group rates and the lowest online individual rates we could find at the time the group/meeting bid was placed. The lowest group rate shown is 7.3% in February 2019 and the highest average individual rate is $200 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Toni Inn in a month when rates are lower.
