Best Western Toni Inn

3810 Parkway, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Dollywood
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 3128 guest reviews

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  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free continental breakfast
  • Heated pool
  • Free breakfast
  • Outdoor seasonal pool
  • Smoke-free property
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02/06/2023 - 02/07/2023
Searching all hotel inventory networks
1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Toni Inn

Below are the verified reviews from guests that we have booked recently:
"Too pricey, bkfst starts too late."
Overall Score3.0/ 5
nice place but not wirth over $200 nite. breakfast not available until 7:00 a.m., thats too late.
(Individual traveler, booked 1 room), from US flag
07-Jul-2022 Verified Review, stayed from Fri Jul 01 to Sat Jul 02 2022 at a $202.72 average nightly rate.
"Just Okay"
Overall Score2.0/ 5
Commode needs repair. Noise from pool was very loud.
(Individual traveler, booked 1 room), from US flag
26-May-2022 Verified Review, stayed from Mon May 23 to Tue May 24 2022 at a $88.99 average nightly rate.
"Clean and very prompt."
Overall Score5.0/ 5
The hotel has been very clean and gave us clean towels promptly like we asked and a excellent location.
(Individual traveler, booked 1 room), from US flag
25-May-2022 Verified Review, stayed from Mon May 23 to Thu May 26 2022 at a $75.25 average nightly rate.
"Great Hotel"
Overall Score4.0/ 5
Clean hotel!
(Group coordinator, booked 3 rooms), from US flag
17-Mar-2022 Verified Review, stayed from Thu Mar 17 to Fri Mar 18 2022 at a $80.09 average nightly rate.
"Our stay was satisfactory."
Overall Score4.0/ 5
Staff was polite and friendly. Great accommodations. We will return on our next visit to the Smoky Mountains.
(Individual traveler, booked 1 room), from US flag
03-Jun-2021 Verified Review, stayed from Tue Jun 01 to Fri Jun 04 2021 at a $104.09 average nightly rate.
"Wonderfull extremely clean."
Overall Score5.0/ 5
Everything was good except for the inside pool closes at 10, doesn't give guests time to enjoy the pool.
(Individual traveler, booked 1 room), from US flag
23-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $138.59 average nightly rate.
"Nice Place!"
Overall Score4.0/ 5
This is a nice hotel. Clean rooms, nice pool, comfortable beds. Close to many places in pigeon forge and Gatlinburg. Well worth the money.
(Individual traveler, booked 1 room), from US flag
30-Jan-2021 Verified Review, stayed from Fri Jan 29 to Sun Jan 31 2021 at a $80.99 average nightly rate.
"Terrible"
Overall Score1.0/ 5
This was a terrible stay they didn?t know when I was supposed to go and they tried to take my money when it was their fault.
(Individual traveler, booked 1 room), from US flag
07-Dec-2020 Verified Review, stayed from Fri Dec 04 to Sat Dec 05 2020 at a $164.99 average nightly rate.
"Did not stay at this motel."
Overall Score4.0/ 5
I did not stay at the best Western and had canceled my reservations back in May 2020. Please stop sending me your requests. Thank you.
(Individual traveler, booked 1 room), from US flag
13-Oct-2020 Verified Review, stayed from Thu Oct 01 to Sun Oct 11 2020 at a $114.29 average nightly rate.
"Clean Motel"
Overall Score5.0/ 5
Always stay here when in Pigeon Forge. Great staff clean rooms well maintained pool areas. Walking distance to many restaurants. Across the street is Dixie Stampede. Can be in Gatlinburg in a few minutes. Nothing bad to say about the whole stay.
(Individual traveler, booked 1 room), from US flag
14-Sep-2020 Verified Review, stayed from Fri Sep 11 to Sat Sep 12 2020 at a $120.99 average nightly rate.
"Room clean, large, affordable."
Overall Score5.0/ 5
Hotel was clean, affordable, friendly staff.
(Individual traveler, booked 1 room), from US flag
01-Sep-2020 Verified Review, stayed from Tue Aug 25 to Thu Aug 27 2020 at a $107.99 average nightly rate.
"Always Clean!"
Overall Score5.0/ 5
Second time staying and was happy with room size and how clean. Enjoyed heated outdoor pool.
(Individual traveler, booked 1 room), from US flag
04-Jun-2020 Verified Review, stayed from Mon May 25 to Fri May 29 2020 at a $111.99 average nightly rate.
"Twodaytrip"
Overall Score4.0/ 5
In spite of the restrictions, the staff did a good job. Filling out that form at check in was totally un necessary in my opinion. The pools were great.
(Individual traveler, booked 1 room), from US flag
31-May-2020 Verified Review, stayed from Wed May 27 to Fri May 29 2020 at a $70.99 average nightly rate.
"Got a nonsmoking room with smell of mariguana."
Overall Score2.0/ 5
My family and I went to Gatlinburg TN for a lite vacation, rooms are decent, but a soon as we open our room door it was a very strong smell of mariguana mix with smell of some kind of cleaner. We told the front desk, but they kept saying that the smell wasn?t that bad. They gave as a different room. Not re found for the inconvenience or nothing. We had our one year old baby with us, so it was very uncomfortable for us to be in a room with that kind of smell with our baby. They told us that they couldn?t give us a re found since we booked through a third party.
(Individual traveler, booked 1 room), from US flag
06-Jul-2019 Verified Review, stayed from Wed Jul 03 to Fri Jul 05 2019 at a $160.43 average nightly rate.
"Got a nonsmoking room with smell of mariguana."
Overall Score2.0/ 5
My family and I went to Gatlinburg TN for a lite vacation, rooms are decent, but a soon as we open our room door it was a very strong smell of mariguana mix with smell of some kind of cleaner. We told the front desk, but they kept saying that the smell wasn?t that bad. They gave as a different room. Not re found for the inconvenience or nothing. We had our one year old baby with us, so it was very uncomfortable for us to be in a room with that kind of smell with our baby.
(Individual traveler, booked 1 room), from US flag
06-Jul-2019 Verified Review, stayed from Wed Jul 03 to Fri Jul 05 2019 at a $160.43 average nightly rate.
"Clean Room, Great Breakfast."
Overall Score4.0/ 5
Just stopped for one night in Pigeon Forge, the room was clean and roomy, close to the front so it was a little loud. Breakfast was good, great coffee, the overall property is clean.
(Individual traveler, booked 1 room), from US flag
24-Mar-2019 Verified Review, stayed from Wed Mar 20 to Thu Mar 21 2019 at a $54.47 average nightly rate.

Summary of Verified Reviews

Rated 86/100 based on reviews from all travelers.

Very good wellness hotel. Fantastic service. Great pool. Great location.

Service

89/100
803 reviews

Friendly and professional service, with great reception but subpar housekeeping. Decent waitstaff and management. Recreation staff is nice. Great hotel security. Booking process should be better organized.

Wellness Area

80/100
142 reviews

Great wellness & sports facilities. Moderately clean wellness & sports facilities.

Pool

78/100
512 reviews

Good pool, acceptably clean.

Cleanliness

78/100
825 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

WiFi

78/100
16 reviews

Good internet service. Average wifi quality.

Breakfast

78/100
497 reviews

Great and affordable breakfast.

Location

77/100
719 reviews

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

Room

69/100
1219 reviews

Decently sized rooms with okay minibars. Tidy rooms, but in need of better maintenance. Beds, furniture and kitchenette are below average. Small rooms and poorly cleaned bathrooms. Shower was ok. No views, TV's and A/C substandard.

Amenities

57/100
259 reviews

Great grounds and decent buildings. Older facilities and unpleasant entrance area.

Bar

0/100
5 reviews

Bar could improve.

Rated 84/100 based on reviews from families.

Near city centre. Fair breakfast prices.

Service

87/100
354 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Breakfast

82/100
230 reviews

Great and affordable breakfast.

Pool

81/100
266 reviews

Good pool, acceptably clean.

Wellness Area

80/100
60 reviews

Great wellness & sports facilities. Moderately clean wellness & sports facilities.

Location

80/100
326 reviews

Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby.

Cleanliness

76/100
361 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

Room

69/100
531 reviews

Average sized rooms. Tidy rooms and great minibars. Poor furnishings, particularly the kitchenettes, TV's and beds. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with few views and insufficient A/C. Shower was ok.

WiFi

67/100
6 reviews

Average wifi quality.

Amenities

55/100
116 reviews

Great grounds and decent buildings.

Rated 82/100 based on reviews from couples.

Stylish hotel. Professional service.

Service

85/100
132 reviews

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

Wellness Area

82/100
27 reviews

Great wellness & sports facilities.

Cleanliness

79/100
143 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning.

Pool

78/100
58 reviews

Good pool, acceptably clean.

Location

77/100
149 reviews

Great location. Easy car access but inadequate parking. Shopping, restaurants and bars in the area are great.

Breakfast

71/100
102 reviews

Tasty breakfast.

Room

63/100
236 reviews

Rooms are tidy and of average size. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

Amenities

56/100
57 reviews

Average hotel building. Elevator in need of updating.

Comfort

39/100
138 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Rated 81/100 based on reviews from solo travelers.

Great wellness & sports facilities.

Service

90/100
9 reviews

Friendly service.

Pool

75/100
6 reviews

Great pool.

Cleanliness

75/100
7 reviews

Clean rooms.

Breakfast

72/100
9 reviews

Tasty breakfast.

Location

72/100
8 reviews

Well-located, although unfortunately the parking isn't easy.

Room

58/100
13 reviews

Clean, reasonable rooms.

Comfort

45/100
6 reviews

More comfort would be nice.

Rated 79/100 based on reviews from business travelers.

Fantastic service. Clean.

Service

90/100
6 reviews

Fantastic service.

Room

57/100
6 reviews

Room is all right.

Rated 81/100 based on reviews from all travelers.

Very good wellness hotel. Fantastic service. Great pool. Great location.

Service

89/100
802 reviews

Friendly and professional service, with great reception but subpar housekeeping. Decent waitstaff and management. Recreation staff is nice. Great hotel security. Booking process should be better organized.

Wellness Area

80/100
140 reviews

Great wellness & sports facilities. Moderately clean wellness & sports facilities.

Cleanliness

79/100
819 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

Breakfast

79/100
491 reviews

Great and affordable breakfast.

Pool

78/100
508 reviews

Good pool, acceptably clean.

WiFi

78/100
16 reviews

Good internet service. Average wifi quality.

Location

77/100
715 reviews

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

Room

69/100
1211 reviews

Decently sized rooms with okay minibars. Tidy rooms, but in need of better maintenance. Beds, furniture and kitchenette are below average. Small rooms and poorly cleaned bathrooms. Shower was ok. No views, TV's and A/C substandard.

Amenities

57/100
258 reviews

Great grounds and decent buildings. Older facilities and unpleasant entrance area.

Bar

0/100
5 reviews

Bar could improve.

Rated 82/100 based on reviews from families.

Near city centre. Fair breakfast prices.

Service

87/100
353 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Breakfast

84/100
227 reviews

Great and affordable breakfast.

Pool

80/100
264 reviews

Good pool, acceptably clean.

Wellness Area

80/100
59 reviews

Great wellness & sports facilities. Moderately clean wellness & sports facilities.

Location

80/100
324 reviews

Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby.

Cleanliness

77/100
359 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

Room

70/100
527 reviews

Average sized rooms. Tidy rooms and great minibars. Poor furnishings, particularly the kitchenettes, TV's and beds. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with few views and insufficient A/C. Shower was ok.

WiFi

67/100
6 reviews

Average wifi quality.

Amenities

55/100
115 reviews

Great grounds and decent buildings.

Rated 80/100 based on reviews from couples.

Stylish hotel. Professional service.

Service

85/100
132 reviews

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

Wellness Area

82/100
27 reviews

Great wellness & sports facilities.

Cleanliness

79/100
143 reviews

Clean hotel facilities. Very clean rooms and decently clean pool. Bathroom needs cleaning.

Pool

78/100
58 reviews

Good pool, acceptably clean.

Location

77/100
149 reviews

Great location. Easy car access but inadequate parking. Shopping, restaurants and bars in the area are great.

Breakfast

71/100
102 reviews

Tasty breakfast.

Room

63/100
236 reviews

Rooms are tidy and of average size. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

Amenities

56/100
57 reviews

Average hotel building. Elevator in need of updating.

Comfort

39/100
138 reviews

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

Rated 82/100 based on reviews from solo travelers.

Tasty breakfast. Friendly service.

Service

90/100
9 reviews

Friendly service.

Cleanliness

77/100
6 reviews

Clean rooms.

Pool

73/100
5 reviews

Great pool.

Breakfast

72/100
8 reviews

Tasty breakfast.

Location

71/100
7 reviews

Well-located, although unfortunately the parking isn't easy.

Room

62/100
11 reviews

Clean, reasonable rooms.

Rated 83/100 based on reviews from all travelers.

Very good wellness hotel. Fantastic service. Great pool. Great location.

Cleanliness

74/100
6 reviews

Clean.

Breakfast

71/100
5 reviews

Tasty breakfast.

Room

60/100
5 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

When you stay at Best Western Toni Inn in Pigeon Forge, you'll be on the Strip, within a 15-minute drive of Island at Pigeon Forge and Ripley's Aquarium of the Smokies. This hotel is 4.4 mi (7.1 km) from Dollywood and 9.7 mi (15.6 km) from Great Smoky Mountains National Park.

A complimentary continental breakfast is included.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolly Parton's Stampede Dinner Attraction - 0.2 km / 0.1 mi
Gatlinburg Municipal Golf Course - 1.3 km / 0.8 mi
Patriot Park - 1.9 km / 1.2 mi
Xtreme Racing Center - 2 km / 1.3 mi
Smoky Mountain Car Museum - 2.4 km / 1.5 mi
Crave Golf Club - 2.5 km / 1.6 mi
Fast Tracks - 2.7 km / 1.7 mi
Pigeon Forge Factory Outlet Mall - 2.7 km / 1.7 mi
Pigeon Forge Gem Mine - 2.9 km / 1.8 mi
LeConte Center at Pigeon Forge - 3 km / 1.9 mi
Smoky Mountain Ziplines - 3.2 km / 2 mi
The Comedy Barn Theater - 3.3 km / 2 mi
The Ripken Experience - Pigeon Forge - 3.5 km / 2.2 mi
Lumberjack Feud - 3.5 km / 2.2 mi
Island at Pigeon Forge - 3.6 km / 2.3 mi

The preferred airport for Best Western Toni Inn is McGhee Tyson Airport (TYS) - 61.2 km / 38 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Parking (limited spaces)
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of spa tubs - 1
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free continental breakfast
  • Off-street parking
  • Total number of rooms - 115
  • Number of floors - 3
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Heated pool
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Golfing nearby
  • Outdoor seasonal pool
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Free self parking
  • Terrace
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

McGhee Tyson Airport, Metro Knoxville,35 Miles.Gatlinburg-Pigeon Forge Airport, 5.3 Miles.

Local Shuttle Info: Pigeon Forge offers the Fun Time Trolley system. This is a local trolley system with prices ranging from $0.50 to $0.75 each time you get on a trolley, or an all day pass can be purchased at the trolley office for $2.50. Trolley service is available between early March and December (closed on major holidays), and operating times vary depending on the time of year.

Breakfast Information

We offer a free Deluxe Continental breakfast to all of our guests between the hours of 6 AM and 10 AM. This breakfast includes gravy, biscuits, sausage, eggs, waffles, hot and cold cereals, bagels, toast, assorted pastries, yogurt and an oatmeal bar.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed

Parking Info

We offer free parking to all guests. Bus and trailer parking arrangements can be made with the hotel prior to arrival.

Internet / WiFI

We offer free high speed Wi-Fi / Internet Access to all guests, and this service is available throughout the entire property.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Hotel Rate Trends at Best Western Toni Inn

Rate fluctuations of Best Western Toni Inn

The graph above is averages of room rates for both group rates and the lowest online individual rates we could find at the time the group/meeting bid was placed. The lowest group rate shown is 8.3% in March 2021 and the highest average individual rate is $206 in the month of November 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Toni Inn in a month when rates are lower.

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