Riverstone Resort & Spa

212 Dollywood Ln, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Dolly Parton's Stampede Dinner Attraction
Select Your Room:
07/02/2022 - 07/03/2022
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Riverstone Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Beautiful Top Notch Resort."
Overall Score5.0/ 5
We loved the pool, hot tub and lazy river. The steps to the lazy river should have treads as my adult daughter fell down the steps and broke three toes on day two of our vacation. Also there wasn't enough hot water for five people. Other than that we would definitely come back. The amenities were beautiful.
(Individual traveler, booked 1 room), from US flag
27-Jun-2020 Verified Review, stayed from Sun Jun 21 to Thu Jun 25 2020 at a $447.87 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Great place! Very nice staff. Perfect place for a family playing in a baseball tournament.
(Individual traveler, booked 1 room), from US flag
10-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $235.67 average nightly rate.

Summary of Verified Reviews

92
Excellent

Summary of 1,946 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 92/100 based on reviews from all travelers.

Excellent family hotel. Close to Great Smoky Mountains. Great pool. Great location.

Location

86/100
313 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Pool

83/100
137 reviews

Great but poorly cleaned pool.

Amenities

77/100
247 reviews

Nice kids facilities. Outdated facilities and entrance area. Elevator in need of updating. Unspectacular architecture.

Service

76/100
277 reviews

Inadequate housekeeping, but good management and friendly service. Amusing entertainment, efficient service and great reception. Smooth booking process. Recreation staff is nice.

Wellness Area

75/100
119 reviews

Awesome wellness and fitness areas. Wellness & sports facilities could use better cleaning. Great wellness staff.

Room

73/100
607 reviews

Large rooms with beautiful balconies and charming views. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Kitchenettes and minibars are as expected. Shower was ok.

Cleanliness

71/100
255 reviews

Clean. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Breakfast

33/100
16 reviews

Breakfast can be improved.

WiFi

0/100
13 reviews

Wifi quality could be improved.

Rated 89/100 based on reviews from families.

Good restaurants & bars in the area. Wonderful sightseeing.

Location

90/100
119 reviews

Great location with good parking availability. Excellent sightseeing, restaurants and bars nearby.

Pool

85/100
42 reviews

Great but poorly cleaned pool.

Amenities

80/100
95 reviews

Good kids facilities but outdated. Average hotel building. Elevator in need of updating. Unspectacular architecture.

Service

76/100
72 reviews

Efficient, friendly service with a nice reception.

Room

73/100
210 reviews

Large, old rooms with a great view. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Decent kitchenettes and average room cleanliness. Shower was ok.

Cleanliness

67/100
93 reviews

Rooms are moderately tidy but pool area could use more attention.

Breakfast

37/100
9 reviews

Breakfast can be improved.

Rated 80/100 based on reviews from couples.

Great wellness & sports facilities. Great room.

Location

85/100
38 reviews

Great location.

Pool

84/100
8 reviews

Great pool.

Service

80/100
11 reviews

Friendly service.

Wellness Area

78/100
12 reviews

Great wellness & sports facilities.

Amenities

76/100
22 reviews

Good amenities and hotel building is acceptable.

Cleanliness

68/100
26 reviews

Quite clean. Clean hotel facilities.

Vibe

64/100
8 reviews

Decent vibe. Hotel could use some updating.

Comfort

62/100
25 reviews

Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant.

Room

60/100
59 reviews

Average rooms with kitchenettes. Low rated bathrooms, beds, and furniture. Large, old rooms with a great view. Shower was ok.

Rated 85/100 based on reviews from all travelers.

Excellent family hotel. Close to Great Smoky Mountains. Great pool. Great location.

Location

86/100
311 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Pool

84/100
136 reviews

Great but poorly cleaned pool.

Amenities

77/100
246 reviews

Nice kids facilities. Outdated facilities and entrance area. Elevator in need of updating. Unspectacular architecture.

Service

76/100
276 reviews

Inadequate housekeeping, but good management and friendly service. Amusing entertainment, efficient service and great reception. Smooth booking process. Recreation staff is nice.

Wellness Area

75/100
119 reviews

Awesome wellness and fitness areas. Wellness & sports facilities could use better cleaning. Great wellness staff.

Room

73/100
605 reviews

Large rooms with beautiful balconies and charming views. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Kitchenettes and minibars are as expected. Shower was ok.

Cleanliness

71/100
254 reviews

Clean. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Breakfast

33/100
16 reviews

Breakfast can be improved.

WiFi

0/100
13 reviews

Wifi quality could be improved.

Rated 89/100 based on reviews from families.

Good restaurants & bars in the area. Wonderful sightseeing.

Location

90/100
119 reviews

Great location with good parking availability. Excellent sightseeing, restaurants and bars nearby.

Pool

85/100
42 reviews

Great but poorly cleaned pool.

Amenities

80/100
95 reviews

Good kids facilities but outdated. Average hotel building. Elevator in need of updating. Unspectacular architecture.

Service

76/100
72 reviews

Efficient, friendly service with a nice reception.

Room

73/100
210 reviews

Large, old rooms with a great view. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Decent kitchenettes and average room cleanliness. Shower was ok.

Cleanliness

67/100
93 reviews

Rooms are moderately tidy but pool area could use more attention.

Breakfast

37/100
9 reviews

Breakfast can be improved.

Rated 77/100 based on reviews from couples.

Great wellness & sports facilities.

Location

85/100
37 reviews

Great location.

Service

80/100
11 reviews

Friendly service.

Wellness Area

78/100
12 reviews

Great wellness & sports facilities.

Amenities

77/100
21 reviews

Good amenities and hotel building is acceptable.

Cleanliness

68/100
26 reviews

Quite clean. Clean hotel facilities.

Vibe

64/100
8 reviews

Decent vibe. Hotel could use some updating.

Comfort

62/100
25 reviews

Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant.

Room

60/100
58 reviews

Average rooms with kitchenettes. Guests complain about beds, furnishing, and bathrooms. Spacious rooms. Shower was ok.

Review Semantics by TrustYou

Property Description

With a stay at RiverStone Resort & Spa, you'll be centrally located in Pigeon Forge, within a 5-minute drive of Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This family-friendly hotel is 3.2 mi (5.2 km) from Titanic Museum and 3.7 mi (6 km) from Dollywood.

Make yourself at home in one of the 136 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 48-inch LCD televisions with cable programming provide entertainment. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolly Parton's Stampede Dinner Attraction - 0.7 km / 0.4 mi
Patriot Park - 1.1 km / 0.7 mi
Big Top Arcade - 1.3 km / 0.8 mi
LeConte Center At Pigeon Forge - 2.6 km / 1.6 mi
Pigeon Forge Factory Outlet Mall - 2.6 km / 1.6 mi
Pigeon Forge Gem Mine - 2.6 km / 1.6 mi
The Ripken Experience - Pigeon Forge - 3 km / 1.9 mi
The Comedy Barn Theater - 3 km / 1.9 mi
Lumberjack Feud - 3.3 km / 2.1 mi
Great Smoky Mountain Murder Mystery Dinner Show - 3.3 km / 2.1 mi
Dolly Parton's Smoky Mountain Adventures - 3.4 km / 2.1 mi
Island at Pigeon Forge - 3.5 km / 2.2 mi
Great Smoky Mountain Wheel - 3.5 km / 2.2 mi
Dollywood's Splash Country - 3.5 km / 2.2 mi
Arcade City - 3.5 km / 2.2 mi

The preferred airport for RiverStone Resort & Spa is McGhee Tyson Airport (TYS) - 60.7 km / 37.7 mi

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Pigeon Forge? This hotel has facilities measuring 3600 square feet (334 square meters), including conference space. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a lazy river, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Banquet hall
  • Ballroom
  • Pool umbrellas
  • Conference space size (meters) - 334
  • Free wired internet
  • Free WiFi
  • Number of spa tubs - 1
  • Number of indoor pools - 1
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Wheelchair accessible – no
  • Billiards or pool table
  • Number of buildings/towers - 4
  • Year Built - 2007
  • Total number of rooms - 136
  • Number of floors - 6
  • Professional property host/manager
  • No rollaway/extra beds available
  • Business center
  • Trampoline
  • 24-hour front desk
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Lazy river
  • Computer station
  • Terrace
  • Conference space size (feet) - 3600
  • Concierge services

Airport & Shuttle Information

Gatlinburg Airport (9 miles), McGhee Tyson Airport (56 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 15

Maximum number of pets per room 2

Pets cannot be left unattended

Only dogs are allowed

Pets allowed

Resort has very limited number of pet friendly rooms, need to verify availability with management.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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