Riverstone Resort & Spa

212 Dollywood Ln, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Dolly Parton's Stampede Dinner Attraction
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10/15/2021 - 10/16/2021
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Riverstone Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Beautiful Top Notch Resort."
Overall Score5.0/ 5
We loved the pool, hot tub and lazy river. The steps to the lazy river should have treads as my adult daughter fell down the steps and broke three toes on day two of our vacation. Also there wasn't enough hot water for five people. Other than that we would definitely come back. The amenities were beautiful.
(Individual traveler, booked 1 room), from US flag
27-Jun-2020 Verified Review, stayed from Sun Jun 21 to Thu Jun 25 2020 at a $447.87 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Great place! Very nice staff. Perfect place for a family playing in a baseball tournament.
(Individual traveler, booked 1 room), from US flag
10-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $235.67 average nightly rate.

Summary of Verified Reviews

89
Excellent

Summary of 2,003 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 89/100 based on reviews from all travelers.

"Excellent golf hotel. Close to Great Smoky Mountains. Great pool. Great location."

Location

84/100
305 reviews

"Well-located, although unfortunately the parking isn't easy." Good dining out, sightseeing, and okay shopping nearby.

Amenities

82/100
234 reviews

"Nice hotel buildings and lovely terraces." Subpar entrance area and older facilities, but wonderful grounds. Nice kids facilities. Elevator in need of updating. Unspectacular architecture.

Wellness Area

80/100
104 reviews

"Awesome wellness and fitness areas. Great wellness staff."

Service

78/100
267 reviews

"Professional, warm reception and great entertainment." Housekeeping can be a problem. Recreation staff is nice. Smooth booking process.

Pool

77/100
129 reviews

"Clean pool area."

Room

73/100
595 reviews

"Large rooms with beautiful balconies and charming views." Beds, TV and furniture are not great. Rooms are older and poorly maintained, but kitchenettes are OK. Bathrooms are large but with substandard cleaning. Shower was ok.

Cleanliness

72/100
245 reviews

"Clean hotel facilities." Pool area is clean, but the bathrooms are less so.

Comfort

69/100
225 reviews

"Average comfort, but beds are not great." Sizable and quiet rooms and bathrooms.

Food

53/100
37 reviews

"Bad overall dining experience with a bad menu."

Breakfast

29/100
12 reviews

"Breakfast can be improved."

WiFi

0/100
10 reviews

"Wifi quality could be improved."

Rated 90/100 based on reviews from families.

"Wonderful sightseeing. Nice balcony."

Location

89/100
112 reviews

"Well-located, although unfortunately the parking isn't easy." Excellent sightseeing, restaurants and bars nearby.

Amenities

84/100
78 reviews

"Hotel buildings and kids facilities are excellent." Elevator in need of updating.

Pool

79/100
40 reviews

"Great pool."

Service

79/100
69 reviews

"Friendly service and great reception. Recreation staff is nice."

Room

71/100
206 reviews

"Great balconies with amazing views in big, decently clean rooms." Poorly cleaned bathrooms with complaints about the beds and furniture. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

Cleanliness

68/100
89 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Comfort

65/100
80 reviews

"Rooms are large, peaceful and quite comfortable, but beds are lacking."

Food

48/100
14 reviews

"Food could be better."

Breakfast

25/100
7 reviews

"Breakfast can be improved."

Rated 87/100 based on reviews from couples.

"Clean hotel facilities."

Location

88/100
41 reviews

"Great location."

Amenities

81/100
28 reviews

"Nice building."

Service

81/100
17 reviews

"Friendly service."

Pool

80/100
10 reviews

"Great pool."

Cleanliness

68/100
25 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Vibe

67/100
7 reviews

"Decent vibe. Hotel could use some updating."

Room

66/100
66 reviews

"Decent kitchenettes and average room cleanliness." Spacious rooms with great views, but poor maintenance and subpar beds. Guests complain about furniture and bathrooms. Shower was ok.

Comfort

63/100
28 reviews

"Rooms are large, peaceful and quite comfortable, but beds are lacking."

Food

52/100
5 reviews

"Food is all right."

Rated 87/100 based on reviews from all travelers.

"Excellent golf hotel. Close to Great Smoky Mountains. Great pool. Great location."

Location

84/100
302 reviews

"Well-located, although unfortunately the parking isn't easy." Good dining out, sightseeing, and okay shopping nearby.

Amenities

82/100
233 reviews

"Nice hotel buildings and lovely terraces." Subpar entrance area and older facilities, but wonderful grounds. Nice kids facilities. Elevator in need of updating. Unspectacular architecture.

Wellness Area

80/100
104 reviews

"Awesome wellness and fitness areas. Great wellness staff."

Pool

78/100
128 reviews

"Clean pool area."

Service

78/100
267 reviews

"Professional, warm reception and great entertainment." Housekeeping can be a problem. Recreation staff is nice. Smooth booking process.

Cleanliness

72/100
244 reviews

"Clean hotel facilities." Pool area is clean, but the bathrooms are less so.

Room

72/100
592 reviews

"Large rooms with beautiful balconies and charming views." Beds, TV and furniture are not great. Rooms are older and poorly maintained, but kitchenettes are OK. Bathrooms are large but with substandard cleaning. Shower was ok.

Comfort

69/100
223 reviews

"Average comfort, but beds are not great." Sizable and quiet rooms and bathrooms.

Food

53/100
37 reviews

"Bad overall dining experience with a bad menu."

Breakfast

29/100
12 reviews

"Breakfast can be improved."

WiFi

0/100
10 reviews

"Wifi quality could be improved."

Rated 90/100 based on reviews from families.

"Wonderful sightseeing. Nice balcony."

Location

89/100
111 reviews

"Well-located, although unfortunately the parking isn't easy." Excellent sightseeing, restaurants and bars nearby.

Amenities

84/100
78 reviews

"Hotel buildings and kids facilities are excellent." Elevator in need of updating.

Pool

79/100
40 reviews

"Great pool."

Service

79/100
69 reviews

"Friendly service and great reception. Recreation staff is nice."

Room

71/100
204 reviews

"Great balconies with amazing views in big, decently clean rooms." Poorly cleaned bathrooms with complaints about the beds and furniture. Rooms are older and poorly maintained, but kitchenettes are OK. Shower can be a problem.

Cleanliness

68/100
88 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Comfort

65/100
78 reviews

"Rooms are large, peaceful and quite comfortable, but beds are lacking."

Food

48/100
14 reviews

"Food could be better."

Breakfast

25/100
7 reviews

"Breakfast can be improved."

Rated 84/100 based on reviews from couples.

"Clean hotel facilities."

Location

88/100
40 reviews

"Great location."

Amenities

82/100
27 reviews

"Nice building."

Pool

81/100
9 reviews

"Great pool."

Service

81/100
17 reviews

"Friendly service."

Cleanliness

68/100
25 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Vibe

67/100
7 reviews

"Decent vibe. Hotel could use some updating."

Room

66/100
65 reviews

"Decent kitchenettes and average room cleanliness." Spacious rooms with great views, but poor maintenance and subpar beds. Guests complain about furniture and bathrooms. Shower was ok.

Comfort

63/100
28 reviews

"Rooms are large, peaceful and quite comfortable, but beds are lacking."

Food

52/100
5 reviews

"Food is all right."

Review Semantics by TrustYou

Property Description

A stay at RiverStone Resort & Spa places you in the heart of Pigeon Forge, within a 10-minute walk of Dolly Parton's Stampede Dinner Attraction and Gatlinburg Municipal Golf Course. This family-friendly hotel is 0.6 mi (1 km) from Patriot Park and 1 mi (1.5 km) from Fantasy Golf.

Make yourself at home in one of the 136 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 48-inch LCD televisions with cable programming provide entertainment. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolly Parton's Stampede Dinner Attraction - 0.7 km / 0.4 mi
Gatlinburg Municipal Golf Course - 0.7 km / 0.5 mi
Patriot Park - 1.1 km / 0.7 mi
Fantasy Golf - 1.4 km / 0.9 mi
LeConte Center At Pigeon Forge - 2.6 km / 1.6 mi
Pigeon Forge Factory Outlet Mall - 2.6 km / 1.6 mi
Pigeon Forge Gem Mine - 2.6 km / 1.6 mi
The Ripken Experience - Pigeon Forge - 3 km / 1.9 mi
The Comedy Barn Theater - 3 km / 1.9 mi
Lumberjack Feud - 3.3 km / 2.1 mi
Great Smoky Mountain Murder Mystery Dinner Show - 3.3 km / 2.1 mi
Dolly Parton's Smoky Mountain Adventures - 3.4 km / 2.1 mi
Island at Pigeon Forge - 3.5 km / 2.2 mi
Great Smoky Mountain Wheel - 3.5 km / 2.2 mi
Dollywood's Splash Country - 3.5 km / 2.2 mi

The preferred airport for RiverStone Resort & Spa is Alcoa - Knoxville Airport (TYS) - 60.7 km / 37.7 mi

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Pigeon Forge? This hotel has facilities measuring 3600 square feet (334 square meters), including conference space. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a lazy river, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Banquet hall
  • Ballroom
  • Pool umbrellas
  • Conference space size (meters) - 334
  • Spa tub
  • Free wired Internet
  • Free WiFi
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Indoor pool
  • Wheelchair accessible – no
  • Billiards or pool table
  • Number of buildings/towers - 4
  • Year Built - 2007
  • Total number of rooms - 136
  • Number of floors - 6
    • Business center
    • Trampoline
    • 24-hour front desk
    • Barbecue grill(s)
    • Outdoor seasonal pool
    • Safe-deposit box at front desk
    • Smoke-free property
    • Laundry facilities
    • Elevator
    • Free self parking
    • Fitness facilities
    • Conference space
    • Lazy river
    • Computer station
    • Terrace
    • Conference space size (feet) - 3600
    • Concierge services

    Airport & Shuttle Information

    Gatlinburg Airport (9 miles), McGhee Tyson Airport (56 miles)

    Airport Shuttle? Sorry, no airport shuttle available.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pet maximum weight in lb is 15

    Maximum number of pets per room 2

    Pet maximum weight in kg is 7

    Only dogs are allowed

    Pets allowed

    Resort has very limited number of pet friendly rooms, need to verify availability with management.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 25.00 per pet, per day
    • Rollaway bed fee: USD 50.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Contactless check-out is available.

    Cleaning Policies

    Property is cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property confirms they are implementing enhanced cleaning measures

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