Riverstone Resort & Spa

212 Dollywood Ln, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Dolly Parton's Stampede Dinner Attraction
Select Your Room:
11/27/2020 - 11/28/2020
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Riverstone Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Beautiful Top Notch Resort."
Overall Score5.0/ 5
We loved the pool, hot tub and lazy river. The steps to the lazy river should have treads as my adult daughter fell down the steps and broke three toes on day two of our vacation. Also there wasn't enough hot water for five people. Other than that we would definitely come back. The amenities were beautiful.
(Individual traveler, booked 1 room), from US flag
27-Jun-2020 Verified Review, stayed from Sun Jun 21 to Thu Jun 25 2020 at a $447.87 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Great place! Very nice staff. Perfect place for a family playing in a baseball tournament.
(Individual traveler, booked 1 room), from US flag
10-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $235.67 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 2,156 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 90/100 based on reviews from all travelers.

"Excellent romantic hotel. Close to Great Smoky Mountains. Good for sightseeing with nearby parking areas. Great room."

Location

89/100
335 reviews

"Great location. Good car access, but so-so parking." Good dining out, sightseeing, and okay shopping nearby.

Wellness Area

87/100
99 reviews

"Awesome wellness and fitness areas. Great wellness staff."

Service

80/100
248 reviews

"Friendly service, and reception was okay." Amusing entertainment and efficient service. Housekeeping and management are lacking. Recreation staff is nice.

Room

73/100
644 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Rooms are older and poorly maintained, but kitchenettes are OK. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Comfort

70/100
270 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms and bathrooms but A/C is inadequate.

Cleanliness

68/100
222 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

WiFi

45/100
9 reviews

"Wifi quality could be improved."

Food

41/100
43 reviews

"Bad overall dining experience with a bad menu. Great desserts & fruits."

Bar

17/100
6 reviews

"Bar could improve."

Breakfast

14/100
21 reviews

"Breakfast can be improved."

Rated 89/100 based on reviews from families.

"Wonderful sightseeing. Good accessibility by car."

Location

91/100
135 reviews

"Great location, reasonable parking, and good sightseeing."

Wellness Area

86/100
30 reviews

"Great wellness & sports facilities."

Service

76/100
80 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

72/100
238 reviews

"Large, old rooms with a great view." Decent beds, cleanliness, and kitchenettes. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem. Adequate balcony.

Comfort

68/100
95 reviews

"Beds are decent and generally comfortable. Spacious, peaceful rooms."

Cleanliness

60/100
88 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

Food

36/100
16 reviews

"Food and menu are not highly reviewed."

Breakfast

15/100
13 reviews

"Breakfast can be improved."

Rated 89/100 based on reviews from couples.

"Spacious bathroom. Stylish hotel."

Location

91/100
49 reviews

"Great location."

Wellness Area

84/100
15 reviews

"Great wellness & sports facilities."

Service

82/100
17 reviews

"Friendly service."

Cleanliness

71/100
17 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

66/100
72 reviews

"Decent beds, cleanliness, and kitchenettes." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Spacious rooms. Shower can be a problem.

Comfort

59/100
33 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Food

43/100
6 reviews

"Food could be better."

Rated 88/100 based on reviews from all travelers.

"Excellent romantic hotel. Close to Great Smoky Mountains. Good for sightseeing with nearby parking areas. Great room."

Location

89/100
330 reviews

"Great location. Good car access, but so-so parking." Good dining out, sightseeing, and okay shopping nearby.

Wellness Area

87/100
99 reviews

"Awesome wellness and fitness areas. Great wellness staff."

Pool

84/100
141 reviews

"Good pool, acceptably clean."

Service

80/100
247 reviews

"Friendly service, and reception was okay." Amusing entertainment and efficient service. Housekeeping and management are lacking. Recreation staff is nice.

Room

73/100
638 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Rooms are older and poorly maintained, but kitchenettes are OK. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Cleanliness

67/100
220 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

WiFi

45/100
9 reviews

"Wifi quality could be improved."

Food

40/100
42 reviews

"Food and menu are not highly reviewed. Great desserts & fruits."

Bar

17/100
6 reviews

"Bar could improve."

Breakfast

14/100
21 reviews

"Breakfast can be improved."

Rated 88/100 based on reviews from families.

"Wonderful sightseeing. Good accessibility by car."

Location

91/100
134 reviews

"Great location, reasonable parking, and good sightseeing."

Wellness Area

86/100
30 reviews

"Great wellness & sports facilities."

Service

76/100
80 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

72/100
236 reviews

"Large, old rooms with a great view." Decent beds, cleanliness, and kitchenettes. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem. Adequate balcony.

Comfort

67/100
93 reviews

"Beds are decent and generally comfortable. Spacious, peaceful rooms."

Cleanliness

59/100
87 reviews

"Rooms and pool are acceptably clean. Clean hotel facilities." Bathroom needs cleaning.

Food

36/100
16 reviews

"Food and menu are not highly reviewed."

Breakfast

15/100
13 reviews

"Breakfast can be improved."

Rated 87/100 based on reviews from couples.

"Spacious bathroom. Stylish hotel."

Location

90/100
48 reviews

"Great location."

Pool

86/100
11 reviews

"Great pool."

Wellness Area

84/100
15 reviews

"Great wellness & sports facilities."

Service

82/100
17 reviews

"Friendly service."

Cleanliness

71/100
17 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

66/100
71 reviews

"Decent beds, cleanliness, and kitchenettes." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Spacious rooms. Shower can be a problem.

Comfort

59/100
33 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Food

43/100
6 reviews

"Food could be better."

Review Semantics by TrustYou

Property Description

With a stay at RiverStone Resort & Spa, you'll be centrally located in Pigeon Forge, within a 5-minute drive of Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This family-friendly hotel is 1.2 mi (2 km) from Dollywood and 3.2 mi (5.2 km) from Titanic Museum.

Treat yourself to a stay in one of the 136 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolly Parton's Stampede Dinner Attraction - 0.7 km / 0.4 mi
Patriot Park - 1.1 km / 0.7 mi
Xtreme Racing Center - 1.9 km / 1.2 mi
Smoky Mountain Car Museum - 2.2 km / 1.4 mi
LeConte Center At Pigeon Forge - 2.6 km / 1.6 mi
Pigeon Forge Factory Outlet Mall - 2.6 km / 1.6 mi
Pigeon Forge Gem Mine - 2.6 km / 1.6 mi
The Ripken Experience - Pigeon Forge - 3 km / 1.9 mi
The Comedy Barn Theater - 3 km / 1.9 mi
Dollywood's Splash Country - 3.3 km / 2 mi
Lumberjack Feud - 3.3 km / 2.1 mi
Great Smoky Mountain Murder Mystery Dinner Show - 3.3 km / 2.1 mi
Pigeon River Crossing - 3.3 km / 2.1 mi
Dolly Parton's Smoky Mountain Adventures - 3.4 km / 2.1 mi
Island at Pigeon Forge - 3.5 km / 2.2 mi

The preferred airport for RiverStone Resort & Spa is McGhee Tyson Airport (TYS) - 60.7 km / 37.7 mi

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Pigeon Forge? This hotel has facilities measuring 3600 square feet (334 square meters), including conference space. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a lazy river, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Pool umbrellas
  • Conference space size (meters) - 334
  • Free wired Internet
  • Spa tub
  • Free WiFi
  • Picnic area
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Tours/ticket assistance
  • Wedding services
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Indoor pool
  • Year Built - 2007
  • Number of buildings/towers - 4
  • Total number of rooms - 136
  • Number of floors - 6
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Lazy river
  • Computer station
  • Terrace
  • Conference space size (feet) - 3600
  • Concierge services

Airport & Shuttle Information

Gatlinburg Airport (9 miles), McGhee Tyson Airport (56 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 15

Maximum number of pets per room 2

Pet maximum weight in kg is 7

Only dogs are allowed

Pets allowed

Resort has very limited number of pet friendly rooms, need to verify availability with management.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 45 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

Group vs. Individual Rates at Riverstone Resort & Spa

Rate fluctuations of Riverstone Resort & Spa

The graph above is trends of room rates for both our group prices and the lowest online individual prices we could find at the time the group/meeting bid was submitted. The best group discount displayed is 3.3% in the month of February 2018 and the highest average individual rate is $279 in the month of August 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Riverstone Resort & Spa in a month when rates are lower.

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