Riverstone Resort & Spa

212 Dollywood Ln, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Patriot Park
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12/04/2022 - 12/05/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Riverstone Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Beautiful Top Notch Resort."
Overall Score5.0/ 5
We loved the pool, hot tub and lazy river. The steps to the lazy river should have treads as my adult daughter fell down the steps and broke three toes on day two of our vacation. Also there wasn't enough hot water for five people. Other than that we would definitely come back. The amenities were beautiful.
(Individual traveler, booked 1 room), from US flag
27-Jun-2020 Verified Review, stayed from Sun Jun 21 to Thu Jun 25 2020 at a $447.87 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
Great place! Very nice staff. Perfect place for a family playing in a baseball tournament.
(Individual traveler, booked 1 room), from US flag
10-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $235.67 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 1,858 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 91/100 based on reviews from all travelers.

Excellent club hotel. Good for sightseeing with nearby parking areas. Great rooms and fantastic service. Great pool.

Location

86/100
293 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Wellness Area

78/100
121 reviews

Awesome wellness and fitness areas. Great wellness staff. Moderately clean wellness & sports facilities.

Service

76/100
289 reviews

Friendly, professional service and good entertainment options. Reception is OK but housekeeping is substandard. Recreation staff is nice. Booking process is sufficient.

Pool

74/100
129 reviews

Good pool, acceptably clean.

Amenities

74/100
255 reviews

Nice kids facilities. Okay buildings and entrance area. Elevator in need of updating. Beautiful architecture.

Cleanliness

74/100
240 reviews

Clean hotel facilities. Rooms and pool are acceptably clean. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

Room

74/100
597 reviews

Big rooms with okay TV's and minibars. Decent beds, cleanliness, and kitchenettes. Rooms are lacking in maintenance, with subpar A/C and furnishing. Bathrooms are large but with substandard cleaning. Balconies are nice with lovely views, although rooms are outdated. Shower can be a problem.

Food

62/100
24 reviews

Bad overall dining experience with a bad menu.

Comfort

61/100
216 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms and bathrooms but A/C is inadequate.

Breakfast

30/100
10 reviews

Breakfast can be improved.

WiFi

19/100
20 reviews

Wifi quality could be improved.

Rated 88/100 based on reviews from families.

Wonderful sightseeing. Great pool.

Location

86/100
94 reviews

Great location, reasonable parking, and good sightseeing.

Room

73/100
192 reviews

Large rooms with beautiful balconies and charming views. Rooms are relatively clean, but badly-maintained and outdated, with poor bathrooms. Average kitchenettes and beds, but furniture and A/C are not great. Shower can be a problem.

Wellness Area

73/100
26 reviews

Great wellness & sports facilities.

Amenities

73/100
99 reviews

Nice kids facilities. Average hotel building. Elevator in need of updating.

Service

73/100
70 reviews

Reception is decent, with overall friendly and professional service.

Cleanliness

72/100
80 reviews

Clean hotel facilities. Rooms and pool are acceptably clean.

Pool

70/100
44 reviews

Good pool, acceptably clean.

Comfort

59/100
80 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

Food

56/100
7 reviews

Food is all right.

WiFi

22/100
7 reviews

Wifi quality could be improved.

Rated 82/100 based on reviews from couples.

Location is great. Good service.

Location

85/100
31 reviews

Great location.

Service

79/100
12 reviews

Friendly service and great reception.

Cleanliness

73/100
24 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Amenities

69/100
21 reviews

Great grounds and decent buildings.

Room

59/100
51 reviews

Decent kitchenettes and average room cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Guests complain about furniture and bathrooms. Shower can be a problem.

Comfort

54/100
21 reviews

Reasonably comfortable, large rooms, but disliked beds.

Rated 83/100 based on reviews from all travelers.

Excellent club hotel. Good for sightseeing with nearby parking areas. Great rooms and fantastic service. Great pool.

Location

86/100
291 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Wellness Area

78/100
121 reviews

Awesome wellness and fitness areas. Great wellness staff. Moderately clean wellness & sports facilities.

Service

76/100
288 reviews

Friendly, professional service and good entertainment options. Reception is OK but housekeeping is substandard. Recreation staff is nice. Booking process is sufficient.

Cleanliness

74/100
239 reviews

Clean hotel facilities. Rooms and pool are acceptably clean. Bathroom needs cleaning. Moderately clean wellness & sports facilities.

Pool

74/100
128 reviews

Good pool, acceptably clean.

Amenities

74/100
254 reviews

Nice kids facilities. Okay buildings and entrance area. Elevator in need of updating. Beautiful architecture.

Room

74/100
595 reviews

Big rooms with okay TV's and minibars. Decent beds, cleanliness, and kitchenettes. Rooms are lacking in maintenance, with subpar A/C and furnishing. Bathrooms are large but with substandard cleaning. Balconies are nice with lovely views, although rooms are outdated. Shower can be a problem.

Food

62/100
24 reviews

Bad overall dining experience with a bad menu.

Comfort

61/100
216 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms and bathrooms but A/C is inadequate.

Breakfast

30/100
10 reviews

Breakfast can be improved.

WiFi

19/100
20 reviews

Wifi quality could be improved.

Rated 87/100 based on reviews from families.

Wonderful sightseeing. Great pool.

Location

86/100
94 reviews

Great location, reasonable parking, and good sightseeing.

Wellness Area

73/100
26 reviews

Great wellness & sports facilities.

Amenities

73/100
99 reviews

Nice kids facilities. Average hotel building. Elevator in need of updating.

Room

73/100
192 reviews

Large rooms with beautiful balconies and charming views. Rooms are relatively clean, but badly-maintained and outdated, with poor bathrooms. Average kitchenettes and beds, but furniture and A/C are not great. Shower can be a problem.

Service

73/100
70 reviews

Reception is decent, with overall friendly and professional service.

Cleanliness

72/100
80 reviews

Clean hotel facilities. Rooms and pool are acceptably clean.

Pool

70/100
44 reviews

Good pool, acceptably clean.

Comfort

59/100
80 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Large, but poorly air conditioned rooms.

Food

56/100
7 reviews

Food is all right.

WiFi

22/100
7 reviews

Wifi quality could be improved.

Rated 78/100 based on reviews from couples.

Location is great. Good service.

Location

84/100
30 reviews

Great location.

Service

79/100
12 reviews

Friendly service and great reception.

Cleanliness

73/100
24 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Amenities

70/100
20 reviews

Great grounds and decent buildings.

Room

59/100
50 reviews

Decent kitchenettes and average room cleanliness. Spacious rooms with great views, but poor maintenance and subpar beds. Guests complain about furniture and bathrooms. Shower can be a problem.

Comfort

54/100
21 reviews

Reasonably comfortable, large rooms, but disliked beds.

Review Semantics by TrustYou

Property Description

With a stay at RiverStone Resort & Spa, you'll be centrally located in Pigeon Forge, within a 10-minute drive of Titanic Museum and Island at Pigeon Forge. This family-friendly hotel is 3.7 mi (6 km) from Dollywood and 10 mi (16.2 km) from Great Smoky Mountains National Park.

Make yourself at home in one of the 136 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 48-inch LCD televisions with cable programming provide entertainment. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dolly Parton's Stampede Dinner Attraction - 0.7 km / 0.4 mi
Gatlinburg Municipal Golf Course - 0.7 km / 0.5 mi
Patriot Park - 1.1 km / 0.7 mi
Xtreme Racing Center - 1.9 km / 1.2 mi
Smoky Mountain Car Museum - 2.2 km / 1.4 mi
LeConte Center At Pigeon Forge - 2.6 km / 1.6 mi
Pigeon Forge Factory Outlet Mall - 2.6 km / 1.6 mi
The Ripken Experience - Pigeon Forge - 3 km / 1.9 mi
The Comedy Barn Theater - 3 km / 1.9 mi
Lumberjack Feud - 3.3 km / 2.1 mi
Great Smoky Mountain Murder Mystery Dinner Show - 3.3 km / 2.1 mi
Pigeon River Crossing - 3.3 km / 2.1 mi
Island at Pigeon Forge - 3.3 km / 2.1 mi
Great Smoky Mountain Wheel - 3.5 km / 2.2 mi
Elvis Museum - 3.5 km / 2.2 mi

The preferred airport for RiverStone Resort & Spa is McGhee Tyson Airport (TYS) - 60.7 km / 37.7 mi

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Pigeon Forge? This hotel has facilities measuring 3600 square feet (334 square meters), including conference space. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a lazy river, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Banquet hall
  • Ballroom
  • Pool umbrellas
  • Conference space size (meters) - 334
  • Free wired internet
  • Free WiFi
  • Number of spa tubs - 1
  • Number of indoor pools - 1
  • Garden
  • Picnic area
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Fireplace in lobby
  • 24-hour fitness facilities
  • Wheelchair accessible ? no
  • Billiards or pool table
  • Number of buildings/towers - 4
  • Year Built - 2007
  • Total number of rooms - 136
  • Number of floors - 6
  • Professional property host/manager
  • No rollaway/extra beds available
  • Business center
  • Trampoline
  • 24-hour front desk
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Lazy river
  • Computer station
  • Terrace
  • Conference space size (feet) - 3600
  • Concierge services

Airport & Shuttle Information

Gatlinburg Airport (9 miles), McGhee Tyson Airport (38 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 15

Maximum number of pets per room 2

Pets cannot be left unattended

Only dogs are allowed

Pets allowed

Resort has very limited number of pet friendly rooms, need to verify availability with management.

Misc Fees / Policies

  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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