3.0 Star Property Near Gatlinburg Convention Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Club Vacations Smoky Mountain Resort An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Very nice and convenient location."
Overall Score5.0/5
Had everything we needed for our stay and love being within walking distance of of downtown.
Stephanie C. (Individual traveler, booked 1 room), from
04-Jan-2019 Verified Review, stayed from Sat Dec 29 to Wed Jan 02 2019 at a $362.37 average nightly rate.
"Fabulous"
Overall Score5.0/5
This was a excellent place to stay, everyone very nice and the suite was awesome. Very cozy, they were perfect. All that you need.
Chad N. (Individual traveler, booked 1 room), from
04-Apr-2014 Verified Review, stayed from Wed Apr 02 to Sat Apr 05 2014 at a $168.00 average nightly rate.
Summary of Verified Reviews
91
Excellent
Summary of 834 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent family hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."
Location
94/100
97 reviews
"Great location and easy parking."Near city centre with great sightseeing and nearby restaurants.
Pool
85/100
25 reviews
"Great pool."
Wellness Area
83/100
14 reviews
"Great wellness & sports facilities."
Vibe
82/100
20 reviews
"Awesome vibe. Friendly atmosphere. Relatively modern hotel."Awesome for families. Good resort hotel.
Room
82/100
180 reviews
"Rooms tidy with great views and kitchenettes."Rooms in need of maintenance, with poorly rated bathrooms and furniture.Rooms are spacious with standard beds. Shower can be a problem.
Service
77/100
130 reviews
"Friendly, acceptably professional service."Guests complain about reception staff and management.Great hotel security.
Amenities
75/100
44 reviews
"Nice building."
Cleanliness
74/100
63 reviews
"Clean rooms. Moderately clean hotel facilities."
Comfort
72/100
51 reviews
"Comfortable, large, reasonably quiet rooms with so-so beds."
Food
30/100
6 reviews
"Food could be better."
Rated 87/100 based on reviews from families.
"Great pool. Clean."
Location
95/100
5 reviews
"Great location."
Room
78/100
18 reviews
"Tidy rooms, but in need of better maintenance."
Service
75/100
10 reviews
"Fantastic service."
Cleanliness
73/100
10 reviews
"Clean rooms."
Rated 91/100 based on reviews from couples.
"Great location. Fantastic service."
Location
95/100
5 reviews
"Great location."
Room
78/100
5 reviews
"Great room."
Rated 86/100 based on reviews from all travelers.
"Excellent family hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."
Location
94/100
96 reviews
"Great location with good parking availability."Near city centre with great sightseeing and nearby restaurants.
Pool
85/100
25 reviews
"Great pool."
Wellness Area
83/100
14 reviews
"Great wellness & sports facilities."
Vibe
82/100
20 reviews
"Awesome vibe. Friendly atmosphere. Relatively modern hotel."
Room
82/100
180 reviews
"Rooms tidy with great views and kitchenettes."Rooms in need of maintenance, with poorly rated bathrooms and furniture.Rooms are spacious with standard beds. Shower can be a problem.
Service
77/100
128 reviews
"Friendly, acceptably professional service."Guests complain about reception staff and management.Great hotel security.
Amenities
75/100
44 reviews
"Nice building."
Cleanliness
74/100
63 reviews
"Clean rooms. Moderately clean hotel facilities."
Comfort
72/100
51 reviews
"Comfortable, large, reasonably quiet rooms with so-so beds."
Food
30/100
6 reviews
"Food could be better."
Rated 84/100 based on reviews from families.
"Great pool. Clean."
Location
95/100
5 reviews
"Great location."
Room
78/100
18 reviews
"Tidy rooms, but in need of better maintenance."
Service
75/100
10 reviews
"Fantastic service."
Cleanliness
73/100
10 reviews
"Clean rooms."
Rated 89/100 based on reviews from couples.
"Great location. Fantastic service."
Location
95/100
5 reviews
"Great location."
Room
78/100
5 reviews
"Great room."
Customer Reviews of Holiday Inn Club Vacations Smoky Mountain Resort An Ihg Hotel
4.5 of 5Overall
4.4 of 5Amenities
3.8 of 5Quality
4.6 of 5Location
4.6 of 5Cleanliness
4.6 of 5Comfort
4.5 of 5Condition
4.7 of 5Neighborhood
4.5 of 5Service
4.0 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel in Gatlinburg, you'll be in a national park, within a 10-minute walk of Arcadia and Gatlinburg Space Needle. This hotel is 0.4 mi (0.6 km) from Gatlinburg SkyLift Park and 1.1 mi (1.7 km) from Ripley's Aquarium of the Smokies.
Treat yourself to a stay in one of the 136 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Gatlinburg Convention Center - 0.1 km / 0.1 mi Arcadia - 0.5 km / 0.3 mi Gatlinburg Space Needle - 0.5 km / 0.3 mi Gatlinburg Ziplines - 0.6 km / 0.4 mi Ole Smoky Moonshine Distillery - 0.6 km / 0.4 mi Hollywood Star Cars Museum - 0.6 km / 0.4 mi Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi Gatlinburg SkyLift Park - 0.6 km / 0.4 mi Ripley's Haunted Adventure - 0.7 km / 0.4 mi Christ in the Smokies Museum and Gardens - 0.8 km / 0.5 mi World of Illusions - 0.8 km / 0.5 mi Ober Gatlinburg Aerial Tramway - 0.9 km / 0.5 mi Mysterious Mansion - 1 km / 0.6 mi Smoky Mountain Brewery - 1 km / 0.6 mi Guinness World Records Museum - 1 km / 0.6 mi
The preferred airport for Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel is Alcoa - Knoxville Airport (TYS) - 72 km / 44.7 mi
Featured amenities include a 24-hour business center, express check-out, and laundry facilities. Free self parking is available onsite.
Dip into one of the 2 spa tubs or enjoy other recreational amenities including a waterslide and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Green Sustainability
You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that's why we've made it easier for you to choose a hotel that matches your sustainable values.
Amenities / Features
Check In: 4:00 PM
Check Out: 10:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Outdoor pool
Swimming pool
Free WiFi
Arcade/game room
Number of spa tubs - 2
Braille or raised signage
Assistive listening devices available
Garden
Picnic area
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
Ski passes available
Number of buildings/towers - 1
Total number of rooms - 136
Number of floors - 10
No rollaway/extra beds available
Noise-free rooms not guaranteed
Area shuttle (surcharge)
Indoor pool
Express check-out
Billiards or pool table
Front desk (limited hours)
Barbecue grill(s)
Smoke-free property
Hiking/biking trails nearby
Laundry facilities
Children's pool
Elevator
Free self parking
Fitness facilities
Waterslide
Computer station
Wheelchair accessible path of travel
24-hour business center
Airport & Shuttle Information
McGhee Tyson Airport (46mi)From airport, merge on US-29 N/ TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns & merges) Turn left onto Historic Nature Trail. Resort will be ½ mile down on the right
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Enjoy a yummy home-cooked meal right in your villa with your fully equipped kitchen/kitchenette, along with complimentary barbecue grills on property. Or venture out to nearby downtown Gatlinburg where you’ll find many great bars and restaurants.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Pets Not AllowedService Animals AllowedThis resort does not permit pets on property. Guests found with pets will be asked to remove them immediately and will be charged a reasonable fee of 250.00 USD for cleaning and sanitizing the entire unit and any damage caused by the pet.
Parking Info
Local trolley service stops in front of the resort and runs throughout downtown, to the arts & craft community, and the national park and Dollywood theme park. Daily and weekly passes can be purchased at the resort. Tickets start at 0.50 cents.Complimentary Self-parking Available
Internet / WiFI
Free High-Speed Internet in all RoomsWireless Internet service is free for all IHG® Rewards Club members
Cleaning Policies
-Following CDC best practices with even higher villa cleaning standards, and new door seals that’ll confirm you’re the first to walk into your fresh, clean space-Wiping down shared areas and amenities with hospital-grade disinfectant frequently throughout the day-Continuing to thoroughly disinfect key cards, chairs and booths, and all rental equipment, like pool tubes, in-between uses-Housekeeping and maintenance will ask for your permission before entering your villa if & when you request services-Fewer people in shared resort spaces at any given time-Limited contact with virtual check-in queues and express check-outs-Re-arranged seating in pool, lobby & dining areas-Providing safety protocol training, as well as masks, plexiglass dividers & single-use gloves to team members-Hand-sanitizers throughout the resort-Disinfecting wipes available upon request based on availability-Resort signage & tips for how our guests & team members can help make Safe Travels possible.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property confirms they are implementing enhanced cleaning measures
About Holiday Inn
Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
