3.0 Star Property Near Ripley's Aquarium of the Smokies
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Club Vacations Smoky Mountain Resort An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Very nice and convenient location."
Overall Score5.0/5
Had everything we needed for our stay and love being within walking distance of of downtown.
Stephanie C. (Individual traveler, booked 1 room), from
04-Jan-2019 Verified Review, stayed from Sat Dec 29 to Wed Jan 02 2019 at a $362.37 average nightly rate.
"Fabulous"
Overall Score5.0/5
This was a excellent place to stay, everyone very nice and the suite was awesome. Very cozy, they were perfect. All that you need.
Chad N. (Individual traveler, booked 1 room), from
04-Apr-2014 Verified Review, stayed from Wed Apr 02 to Sat Apr 05 2014 at a $168.00 average nightly rate.
Summary of Verified Reviews
91
Excellent
Summary of 874 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Excellent family hotel. Awesome rooms and service in a great location. Awesome vibe.
Location
94/100
135 reviews
Great location and easy parking.Near city centre with great sightseeing and nearby restaurants.
Vibe
86/100
25 reviews
Awesome vibe. Friendly atmosphere. Relatively modern hotel.Stylish hotel. Awesome for families. Good resort hotel.
Room
84/100
231 reviews
New, clean rooms with great kitchenettes.Great beds, views, and large rooms, but so-so furniture.Small bathrooms and poor room maintenance. Shower can be a problem.
Cleanliness
82/100
88 reviews
Clean hotel facilities. Clean rooms.
Comfort
78/100
70 reviews
Very comfortable, spacious, and quiet rooms with wonderful beds.Bathroom could be bigger.
Amenities
77/100
60 reviews
Nice building.
Service
75/100
155 reviews
Friendly service.Complaints about quality and professionalism of management and reception.Recreation staff is nice.
Value
48/100
23 reviews
Value for money could be better.
Food
42/100
10 reviews
Food could be better.
Rated 86/100 based on reviews from families.
Nice building. New rooms.
Location
93/100
15 reviews
Great location.
Cleanliness
82/100
15 reviews
Clean rooms.
Room
82/100
41 reviews
Spacious, clean rooms with good kitchenettes.Poor maintenance in rooms and bathrooms.
Comfort
79/100
16 reviews
Large, comfortable rooms.
Amenities
76/100
15 reviews
Nice building.
Service
75/100
22 reviews
Service is welcoming but the reception is subpar.
Pool
59/100
9 reviews
Ordinary pool.
Value
43/100
5 reviews
Value for money could be better.
Rated 90/100 based on reviews from couples.
Great location. Fantastic service.
Location
95/100
5 reviews
Great location.
Room
81/100
7 reviews
Great room.
Rated 84/100 based on reviews from all travelers.
Excellent family hotel. Awesome rooms and service in a great location. Awesome vibe.
Location
94/100
134 reviews
Great location and easy parking.Near city centre with great sightseeing and nearby restaurants.
Vibe
86/100
25 reviews
Awesome vibe. Friendly atmosphere. Relatively modern hotel.Stylish hotel.
Room
84/100
230 reviews
New, clean rooms with great kitchenettes.Great beds, views, and large rooms, but so-so furniture.Small bathrooms and poor room maintenance. Shower can be a problem.
Cleanliness
82/100
88 reviews
Clean hotel facilities. Clean rooms.
Comfort
78/100
70 reviews
Very comfortable, spacious, and quiet rooms with wonderful beds.Bathroom could be bigger.
Amenities
77/100
60 reviews
Nice building.
Service
75/100
153 reviews
Friendly service.Complaints about quality and professionalism of management and reception.Recreation staff is nice.
Value
48/100
23 reviews
Value for money could be better.
Food
42/100
10 reviews
Food could be better.
Rated 85/100 based on reviews from families.
Nice building. New rooms.
Location
93/100
15 reviews
Great location.
Cleanliness
82/100
15 reviews
Clean rooms.
Room
82/100
41 reviews
Spacious, clean rooms with good kitchenettes.Poor maintenance in rooms and bathrooms.
Comfort
79/100
16 reviews
Large, comfortable rooms.
Amenities
76/100
15 reviews
Nice building.
Service
75/100
22 reviews
Service is welcoming but the reception is subpar.
Pool
59/100
9 reviews
Ordinary pool.
Value
43/100
5 reviews
Value for money could be better.
Rated 88/100 based on reviews from couples.
Great location. Fantastic service.
Location
95/100
5 reviews
Great location.
Room
81/100
7 reviews
Great room.
Customer Reviews of Holiday Inn Club Vacations Smoky Mountain Resort An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Nestled at the base of the Great Smoky Mountains in Gatlinburg, Tennessee, you?ll find a spacious mountain resort where you don?t have to go far to experience the great outdoors?and the adventures that come with it.Smoky Mountain Resort is a lodge-inspired retreat with a quiet, yet convenient location next to Great Smoky Mountains National Park and near downtown Gatlinburg attractions. Our little guests love splashing the day away at the resort?s indoor and outdoor pools, whirlpools and Splash Hollow, our interactive water feature. The mountain resort features a billiards room, arcade, fire pit, barbecue grills, a fitness center and the Mountaineer Center, which hosts even more activities and off-site excursions.Adventure outside the property and you?ll find incredible Pigeon Forge and Gatlinburg attractions like Dollywood®, Ripley?s® Aquarium and the Gatlinburg SkyBridge, which offers spectacular panoramic views of the mountains. Plus, with 800 miles of trails and natural beauty unlike anywhere else, the Great Smoky Mountains provide the perfect backdrop for your next family photo op, especially if you?re there for the changing leaves in the fall.Smoky Mountain Resort offers one- and two-bedroom villas that include a living room, washer and dryer, fully equipped kitchen and dining table. For a more luxurious stay, upgrade to a Signature Collection two-, three- or four-bedroom villa with enhanced amenities. Wi-fi and parking are free for guests.
Green Sustainability
You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that's why we've made it easier for you to choose a hotel that matches your sustainable values.
Amenities / Features
Check In: 4:00 pm - 11:00 pm
Check Out: 10:00 am
Air conditioning
Alarm clock
Camping or barbeque facilities
Central location
Charge for early check out
Child facilities
Clothes drying
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Games room
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Jacuzzi
Kitchenette in room
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Private bathroom in room
Radio in room
Refrigerator
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
TV - Free Cable
Voicemail
Airport & Shuttle Information
McGhee Tyson Airport (46mi)From airport, merge on US-29 N/ TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns & merges) Turn left onto Historic Nature Trail. Resort will be ½ mile down on the right
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Enjoy a yummy home-cooked meal right in your villa with your fully equipped kitchen/kitchenette, along with complimentary barbecue grills on property. Or venture out to nearby downtown Gatlinburg where you?ll find many great bars and restaurants.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Parking Info
Local trolley service stops in front of the resort and runs throughout downtown, to the arts & craft community, and the national park and Dollywood theme park. Daily and weekly passes can be purchased at the resort. Tickets start at 0.50 cents.Complimentary Self-parking Available
Internet / WiFI
Free High-Speed Internet in all RoomsWireless Internet service is free for all IHG® Rewards Club members
Cleaning Policies
-Following CDC best practices with even higher villa cleaning standards, and new door seals that?ll confirm you?re the first to walk into your fresh, clean space-Wiping down shared areas and amenities with hospital-grade disinfectant frequently throughout the day-Continuing to thoroughly disinfect key cards, chairs and booths, and all rental equipment, like pool tubes, in-between uses-Housekeeping and maintenance will ask for your permission before entering your villa if & when you request services-Fewer people in shared resort spaces at any given time-Limited contact with virtual check-in queues and express check-outs-Re-arranged seating in pool, lobby & dining areas-Providing safety protocol training, as well as masks, plexiglass dividers & single-use gloves to team members-Hand-sanitizers throughout the resort-Disinfecting wipes available upon request based on availability-Resort signage & tips for how our guests & team members can help make Safe Travels possible.
About Holiday Inn
Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
Free high-speed internet access
Restaurants and bars on-site with good food and drinks for all ages
Indoor or Outdoor swimming pools based on location
Great exercise facilities
Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
