Holiday Inn Club Vacations Smoky Mountain Resort An Ihg Hotel

404 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Gatlinburg Convention Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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10/15/2021 - 10/16/2021
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Club Vacations Smoky Mountain Resort An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Very nice and convenient location."
Overall Score5.0/ 5
Had everything we needed for our stay and love being within walking distance of of downtown.
(Individual traveler, booked 1 room), from US flag
04-Jan-2019 Verified Review, stayed from Sat Dec 29 to Wed Jan 02 2019 at a $362.37 average nightly rate.
"Fabulous"
Overall Score5.0/ 5
This was a excellent place to stay, everyone very nice and the suite was awesome. Very cozy, they were perfect. All that you need.
(Individual traveler, booked 1 room), from US flag
04-Apr-2014 Verified Review, stayed from Wed Apr 02 to Sat Apr 05 2014 at a $168.00 average nightly rate.

Summary of Verified Reviews

91
Excellent

Summary of 834 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 91/100 based on reviews from all travelers.

"Excellent family hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."

Location

94/100
97 reviews

"Great location and easy parking." Near city centre with great sightseeing and nearby restaurants.

Pool

85/100
25 reviews

"Great pool."

Wellness Area

83/100
14 reviews

"Great wellness & sports facilities."

Vibe

82/100
20 reviews

"Awesome vibe. Friendly atmosphere. Relatively modern hotel." Awesome for families. Good resort hotel.

Room

82/100
180 reviews

"Rooms tidy with great views and kitchenettes." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms are spacious with standard beds. Shower can be a problem.

Service

77/100
130 reviews

"Friendly, acceptably professional service." Guests complain about reception staff and management. Great hotel security.

Amenities

75/100
44 reviews

"Nice building."

Cleanliness

74/100
63 reviews

"Clean rooms. Moderately clean hotel facilities."

Comfort

72/100
51 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds."

Food

30/100
6 reviews

"Food could be better."

Rated 87/100 based on reviews from families.

"Great pool. Clean."

Location

95/100
5 reviews

"Great location."

Room

78/100
18 reviews

"Tidy rooms, but in need of better maintenance."

Service

75/100
10 reviews

"Fantastic service."

Cleanliness

73/100
10 reviews

"Clean rooms."

Rated 91/100 based on reviews from couples.

"Great location. Fantastic service."

Location

95/100
5 reviews

"Great location."

Room

78/100
5 reviews

"Great room."

Rated 86/100 based on reviews from all travelers.

"Excellent family hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."

Location

94/100
96 reviews

"Great location with good parking availability." Near city centre with great sightseeing and nearby restaurants.

Pool

85/100
25 reviews

"Great pool."

Wellness Area

83/100
14 reviews

"Great wellness & sports facilities."

Vibe

82/100
20 reviews

"Awesome vibe. Friendly atmosphere. Relatively modern hotel."

Room

82/100
180 reviews

"Rooms tidy with great views and kitchenettes." Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms are spacious with standard beds. Shower can be a problem.

Service

77/100
128 reviews

"Friendly, acceptably professional service." Guests complain about reception staff and management. Great hotel security.

Amenities

75/100
44 reviews

"Nice building."

Cleanliness

74/100
63 reviews

"Clean rooms. Moderately clean hotel facilities."

Comfort

72/100
51 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds."

Food

30/100
6 reviews

"Food could be better."

Rated 84/100 based on reviews from families.

"Great pool. Clean."

Location

95/100
5 reviews

"Great location."

Room

78/100
18 reviews

"Tidy rooms, but in need of better maintenance."

Service

75/100
10 reviews

"Fantastic service."

Cleanliness

73/100
10 reviews

"Clean rooms."

Rated 89/100 based on reviews from couples.

"Great location. Fantastic service."

Location

95/100
5 reviews

"Great location."

Room

78/100
5 reviews

"Great room."

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel in Gatlinburg, you'll be in a national park, within a 10-minute walk of Arcadia and Gatlinburg Space Needle. This hotel is 0.4 mi (0.6 km) from Gatlinburg SkyLift Park and 1.1 mi (1.7 km) from Ripley's Aquarium of the Smokies.

Treat yourself to a stay in one of the 136 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.1 km / 0.1 mi
Arcadia - 0.5 km / 0.3 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.6 km / 0.4 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.4 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.6 km / 0.4 mi
Ripley's Haunted Adventure - 0.7 km / 0.4 mi
Christ in the Smokies Museum and Gardens - 0.8 km / 0.5 mi
World of Illusions - 0.8 km / 0.5 mi
Ober Gatlinburg Aerial Tramway - 0.9 km / 0.5 mi
Mysterious Mansion - 1 km / 0.6 mi
Smoky Mountain Brewery - 1 km / 0.6 mi
Guinness World Records Museum - 1 km / 0.6 mi

The preferred airport for Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel is Alcoa - Knoxville Airport (TYS) - 72 km / 44.7 mi

Featured amenities include a 24-hour business center, express check-out, and laundry facilities. Free self parking is available onsite.

Dip into one of the 2 spa tubs or enjoy other recreational amenities including a waterslide and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Green Sustainability

You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that's why we've made it easier for you to choose a hotel that matches your sustainable values.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Outdoor pool
  • Swimming pool
  • Free WiFi
  • Arcade/game room
  • Number of spa tubs - 2
  • Braille or raised signage
  • Assistive listening devices available
  • Garden
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Ski passes available
  • Number of buildings/towers - 1
  • Total number of rooms - 136
  • Number of floors - 10
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Area shuttle (surcharge)
  • Indoor pool
  • Express check-out
  • Billiards or pool table
  • Front desk (limited hours)
  • Barbecue grill(s)
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Children's pool
  • Elevator
  • Free self parking
  • Fitness facilities
  • Waterslide
  • Computer station
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

McGhee Tyson Airport (46mi)From airport, merge on US-29 N/ TN-115 N. Go 6 miles and merge on TN-168 E. Later merge on US-441 S on left and follow US-441 S for 32 miles (watch signs at turns & merges) Turn left onto Historic Nature Trail. Resort will be ½ mile down on the right

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Enjoy a yummy home-cooked meal right in your villa with your fully equipped kitchen/kitchenette, along with complimentary barbecue grills on property. Or venture out to nearby downtown Gatlinburg where you’ll find many great bars and restaurants.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets Not AllowedService Animals AllowedThis resort does not permit pets on property. Guests found with pets will be asked to remove them immediately and will be charged a reasonable fee of 250.00 USD for cleaning and sanitizing the entire unit and any damage caused by the pet.

Parking Info

Local trolley service stops in front of the resort and runs throughout downtown, to the arts & craft community, and the national park and Dollywood theme park. Daily and weekly passes can be purchased at the resort. Tickets start at 0.50 cents.Complimentary Self-parking Available

Internet / WiFI

Free High-Speed Internet in all RoomsWireless Internet service is free for all IHG® Rewards Club members

Cleaning Policies

-Following CDC best practices with even higher villa cleaning standards, and new door seals that’ll confirm you’re the first to walk into your fresh, clean space-Wiping down shared areas and amenities with hospital-grade disinfectant frequently throughout the day-Continuing to thoroughly disinfect key cards, chairs and booths, and all rental equipment, like pool tubes, in-between uses-Housekeeping and maintenance will ask for your permission before entering your villa if & when you request services-Fewer people in shared resort spaces at any given time-Limited contact with virtual check-in queues and express check-outs-Re-arranged seating in pool, lobby & dining areas-Providing safety protocol training, as well as masks, plexiglass dividers & single-use gloves to team members-Hand-sanitizers throughout the resort-Disinfecting wipes available upon request based on availability-Resort signage & tips for how our guests & team members can help make Safe Travels possible.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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