Music Road Resort

303 Henderson Chapel Rd, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Castle Of Chaos
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Very Good
4.5/5

Based on 1098 guest reviews

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  • Free water park access
  • Pool umbrellas
  • Free wired Internet
  • Free WiFi
  • Indoor pool
  • Free breakfast
  • Billiards or pool table
  • Outdoor seasonal pool
  • Smoke-free property
Select Your Room:
10/15/2021 - 10/16/2021
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Music Road Resort

Below are the verified reviews from guests that we have booked recently:
"Great Visit"
Overall Score5.0/ 5
Really enjoyed the room, breakfast and the pools.
(Individual traveler, booked 1 room), from US flag
28-Aug-2021 Verified Review, stayed from Sun Aug 22 to Thu Aug 26 2021 at a $113.99 average nightly rate.
"Fall"
Overall Score3.0/ 5
Father law feel because of poor lighting around the pool going out side on Tuesday.
(Individual traveler, booked 1 room), from US flag
25-Jul-2021 Verified Review, stayed from Tue Jul 20 to Fri Jul 23 2021 at a $200.99 average nightly rate.
"Great Place"
Overall Score5.0/ 5
Great Location
(Individual traveler, booked 1 room), from US flag
14-Feb-2021 Verified Review, stayed from Sat Feb 13 to Mon Feb 15 2021 at a $172.00 average nightly rate.
"Amazing"
Overall Score5.0/ 5
Everything was wonderful.
(Individual traveler, booked 1 room), from US flag
19-Jul-2020 Verified Review, stayed from Mon Jul 13 to Fri Jul 17 2020 at a $201.02 average nightly rate.
"Great Stay!"
Overall Score4.0/ 5
Nice Room, Comfortable Beds, Clean. Staff very friendly and usually the food is exceptional. None this time due to Coronavirus. :(.
(Individual traveler, booked 1 room), from US flag
01-Jun-2020 Verified Review, stayed from Thu May 28 to Sun May 31 2020 at a $121.16 average nightly rate.
"Pigeon Forge Getaway."
Overall Score4.0/ 5
Everything was very good except the furniture in the room. We paid a premium price and expected this from the room! Everything was good outside of the furniture (badly worn tears in the fabric, especially the sleeper sofa)!
(Individual traveler, booked 1 room), from US flag
16-Dec-2019 Verified Review, stayed from Sun Dec 15 to Tue Dec 17 2019 at a $127.19 average nightly rate.

Summary of Verified Reviews

88
Very Good

Summary of 4,502 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

"Very good family hotel. Good for sightseeing and located near shopping areas. Great pool."

Location

88/100
572 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Pool

88/100
698 reviews

"Clean pool area."

Service

79/100
912 reviews

"Complaints about the wait staff but overall friendly service." Management and reception are decent and somewhat professional. Booking process should be better organized. Recreation staff is nice. Room service could have been improved. Hotel security is ok.

Room

70/100
1379 reviews

"Large rooms but maintenance and A/C are lacking." So-so beds and rooms, but balconies are nice with great views. Bathrooms are large but with substandard cleaning. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

Amenities

68/100
496 reviews

"Average buildings with a nice entrance area." Nice grounds with great facilities for kids. Elevator in need of updating. Facilities are old, but the terrace is lovely. Beautiful architecture. Handicap accessible facilities are all right.

Cleanliness

65/100
837 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Clean hotel facilities.

Food

35/100
75 reviews

"Food and menu are not highly reviewed. Bad desserts & fruits." Bad snacks. Side dishes are all right.

Breakfast

35/100
481 reviews

"Breakfast affordable but not highly reviewed."

WiFi

19/100
31 reviews

"Wifi quality could be improved."

Bar

4/100
6 reviews

"Bar could improve."

Rated 84/100 based on reviews from families.

"Good accessibility by car. Near city centre."

Pool

90/100
395 reviews

"Clean pool area."

Location

87/100
268 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Service

79/100
384 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Booking process should be better organized. Recreation staff is nice. Room service could have been improved.

Room

67/100
595 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Spacious rooms but not well-kept, with subpar beds and furniture. Bathrooms are large but with substandard cleaning. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Amenities

66/100
212 reviews

"Great grounds and decent buildings." Top-notch kids facilities and a lovely entrance area. Elevator in need of updating. Awesome terrace.

Cleanliness

64/100
365 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Clean hotel facilities.

Breakfast

30/100
231 reviews

"Breakfast affordable but not highly reviewed."

WiFi

16/100
14 reviews

"Wifi quality could be improved."

Rated 85/100 based on reviews from couples.

"Awesome terrace. Pleasant entrance area."

Location

92/100
52 reviews

"Great location with excellent sightseeing."

Pool

86/100
41 reviews

"Great pool."

Service

77/100
74 reviews

"Fantastic service. Decent reception and housekeeping."

Room

73/100
137 reviews

"Large rooms with beautiful balconies and charming views." Poorly maintained, old rooms, but adequate beds. Large, so-so bathroom. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Wellness Area

67/100
16 reviews

"Sufficient wellness & sports facilities."

Cleanliness

64/100
71 reviews

"Quite clean. Clean hotel facilities."

Amenities

64/100
40 reviews

"Average hotel building." Great hotel grounds with a beautiful entrance area.

Breakfast

40/100
67 reviews

"Breakfast affordable but not highly reviewed."

Food

35/100
8 reviews

"Food could be better."

Rated 76/100 based on reviews from business travelers.

"Great room. Fantastic service."

Service

79/100
7 reviews

"Fantastic service."

Room

60/100
12 reviews

"Rooms are acceptably cleaned, but the beds are subpar."

Cleanliness

60/100
9 reviews

"Room cleanliness is acceptable."

Comfort

57/100
7 reviews

"Average comfort, but beds are not great."

Breakfast

32/100
8 reviews

"Breakfast can be improved."

Rated 82/100 based on reviews from all travelers.

"Very good family hotel. Good for sightseeing and located near shopping areas. Great pool."

Pool

88/100
697 reviews

"Clean pool area."

Location

88/100
566 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Service

79/100
907 reviews

"Complaints about the wait staff but overall friendly service." Management and reception are decent and somewhat professional. Booking process should be better organized. Recreation staff is nice. Room service could have been improved. Hotel security is ok.

Room

70/100
1371 reviews

"So-so beds and rooms, but balconies are nice with great views." Large rooms but maintenance and A/C are lacking. Bathrooms are large but with substandard cleaning. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

Amenities

68/100
494 reviews

"Average buildings with a nice entrance area." Nice grounds with great facilities for kids. Elevator in need of updating. Facilities are old, but the terrace is lovely. Beautiful architecture. Handicap accessible facilities are all right.

Cleanliness

65/100
834 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Clean hotel facilities.

Food

35/100
75 reviews

"Food and menu are not highly reviewed. Bad desserts & fruits." Bad snacks. Side dishes are all right.

Breakfast

34/100
479 reviews

"Breakfast affordable but not highly reviewed."

WiFi

15/100
29 reviews

"Wifi quality could be improved."

Bar

4/100
6 reviews

"Bar could improve."

Rated 82/100 based on reviews from families.

"Good accessibility by car."

Pool

90/100
395 reviews

"Clean pool area."

Location

87/100
263 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Service

79/100
381 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Booking process should be better organized. Recreation staff is nice. Room service could have been improved.

Room

67/100
590 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Spacious rooms but not well-kept, with subpar beds and furniture. Bathrooms are large but with substandard cleaning. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Cleanliness

64/100
363 reviews

"Rooms and pool area moderately clean but bathrooms are poorly cleaned." Clean hotel facilities.

Breakfast

29/100
229 reviews

"Breakfast affordable but not highly reviewed."

WiFi

16/100
13 reviews

"Wifi quality could be improved."

Rated 82/100 based on reviews from couples.

"Awesome terrace. Pleasant entrance area."

Location

92/100
52 reviews

"Great location with excellent sightseeing."

Pool

86/100
41 reviews

"Great pool."

Service

76/100
73 reviews

"Fantastic service. Decent reception and housekeeping."

Room

73/100
136 reviews

"Large rooms with beautiful balconies and charming views." Poorly maintained, old rooms, but adequate beds. Large, so-so bathroom. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Wellness Area

67/100
16 reviews

"Sufficient wellness & sports facilities."

Amenities

64/100
39 reviews

"Average hotel building." Great hotel grounds with a beautiful entrance area.

Cleanliness

64/100
71 reviews

"Quite clean. Clean hotel facilities."

Breakfast

40/100
67 reviews

"Breakfast affordable but not highly reviewed."

Food

35/100
8 reviews

"Food could be better."

Rated 75/100 based on reviews from business travelers.

"Fantastic service."

Service

79/100
7 reviews

"Fantastic service."

Room

60/100
12 reviews

"Rooms are acceptably cleaned, but the beds are subpar."

Cleanliness

60/100
9 reviews

"Room cleanliness is acceptable."

Comfort

57/100
7 reviews

"Average comfort, but beds are not great."

Breakfast

32/100
8 reviews

"Breakfast can be improved."

Rated 87/100 based on reviews from all travelers.

"Very good family hotel. Good for sightseeing and located near shopping areas. Great pool."

Location

88/100
5 reviews

"Great location."

Room

67/100
6 reviews

"Room is all right."

Comfort

67/100
5 reviews

"Comfortable."

Review Semantics by TrustYou

Property Description

A stay at Music Road Resort places you in the heart of Pigeon Forge, within a 10-minute walk of Castle Of Chaos and Hollywood Wax Museum. This family-friendly hotel is 0.4 mi (0.6 km) from Country Tonite Theatre and 0.5 mi (0.8 km) from Memories Theatre.

Grab a bite from the snack bar/deli serving guests of Music Road Resort. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 203 guestrooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with digital programming provide entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hollywood Wax Museum - 0.4 km / 0.3 mi
Castle Of Chaos - 0.4 km / 0.3 mi
Country Tonite Theatre - 0.6 km / 0.4 mi
Memories Theatre - 0.7 km / 0.4 mi
Titanic Museum - 0.7 km / 0.4 mi
Zorb Smoky Mountains - 0.8 km / 0.5 mi
MagiQuest - 0.9 km / 0.6 mi
The Big Rock Show Theater - 0.9 km / 0.6 mi
Pigeon Forge Snow - 1.1 km / 0.7 mi
The Track - 1.3 km / 0.8 mi
Hatfield and McCoy Dinner Show - 1.3 km / 0.8 mi
Smoky Mountain Opry - 1.3 km / 0.8 mi
Elvis Museum - 1.4 km / 0.9 mi
Arcade City - 1.6 km / 1 mi
Island at Pigeon Forge - 1.6 km / 1 mi

The preferred airport for Music Road Resort is Alcoa - Knoxville Airport (TYS) - 56.3 km / 35 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Pigeon Forge? This hotel has facilities measuring 14,242 square feet (1 square meters), including a conference center. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Mountain biking nearby
  • Free water park access
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Number of meeting rooms - 9
  • Conference space size (meters) - 1
  • Free wired Internet
  • Free WiFi
  • Arcade/game room
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Roll-in shower
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Indoor pool
  • Free breakfast
  • Number of buildings/towers - 3
  • Year Built - 1996
  • Total number of rooms - 203
  • Number of floors - 7
  • No alcohol served onsite
  • Express check-out
  • Billiards or pool table
  • 24-hour front desk
  • Conference center
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Laundry facilities
  • Children's pool
  • Elevator
  • Free self parking
  • Conference space
  • Waterslide
  • Lazy river
  • Free pool cabanas
  • Computer station
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

KNOXVILLE/MEGEE/TYSON---30 MILES

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from April to October.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

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