Gatlinburg River Inn

324 Hemlock Street, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Ripley's Aquarium of the Smokies
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Average
3.0/5

Based on 1522 guest reviews

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  • Swimming pool
  • Free WiFi
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Outdoor seasonal pool
  • Smoke-free property
  • Children's pool
  • Free self parking
Select Your Room:
07/02/2022 - 07/03/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Gatlinburg River Inn

Below are the verified reviews from guests that we have booked recently:
"We had to cancel due to weather conditions. I called and canceled the day before check in and was st"
Overall Score1.0/ 5
I think my money should be refunded due to conditions out of my control and canceling more than 24 hours prior to check in.
(Individual traveler, booked 1 room), from US flag
26-Jan-2021 Verified Review, stayed from Fri Jan 08 to Sun Jan 10 2021 at a $118.99 average nightly rate.
"Amazing"
Overall Score4.0/ 5
Im going back it’s was clean.
(Individual traveler, booked 1 room), from US flag
13-Dec-2020 Verified Review, stayed from Wed Dec 09 to Sat Dec 12 2020 at a $94.32 average nightly rate.
"Floors"
Overall Score3.0/ 5
Floors were dirty.
(Individual traveler, booked 1 room), from US flag
26-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $157.33 average nightly rate.
"Clean"
Overall Score4.0/ 5
Breakfast was not what I thought it would be disappointed.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Clean"
Overall Score4.0/ 5
Breakfast was not what I thought it would be disappointed.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Fine"
Overall Score4.0/ 5
The hotel itself was fine. It was clean and the staff was very courteous. My only complaint is that I was trying to find a location close to the center of the Gatlinburg strip to be within walking distance of everything. I ask the clerk for the location of this hotel and all she could tell me was that is was close to the Aquarium. I thought that would be fine.That would put us on the edge of the strip. However, I did not think this hotel was close to the aquarium. That was a bad comparison. Red light one would have been a better choice. It was not within walking distance for me with my mother. We had to drive and find parking and that was not my intention. The clerks need to have a better knowledge of the location of the hotels when asked.
(Individual traveler, booked 1 room), from US flag
20-Jan-2014 Verified Review

Summary of Verified Reviews

79
Good

Summary of 1,715 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 79/100 based on reviews from all travelers.

"Good boutique hotel. Great location."

Location

93/100
342 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping.

Service

72/100
273 reviews

"Reception is typical, although management is stand-out and service is friendly." Housekeeping is not great, and guests complain about service professionalism. Booking process should be better organized. Room service could have been improved.

Room

60/100
664 reviews

"Decently rooms of alright size, but not well maintained." Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Breakfast

47/100
135 reviews

"Breakfast affordable but not highly reviewed."

Comfort

45/100
282 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Cleanliness

41/100
366 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

WiFi

41/100
10 reviews

"Wifi quality could be improved."

Food

26/100
22 reviews

"Poorly rated food, particularly desserts."

Rated 74/100 based on reviews from families.

"Fair breakfast prices. Friendly service."

Location

95/100
121 reviews

"Great location with good parking availability." Near city centre with great sightseeing and nearby restaurants.

Service

74/100
98 reviews

"Friendly service, but housekeeping was less impressive."

Room

62/100
234 reviews

"Decent rooms of alright size, but poorly maintained and furnished." Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Great balconies with pleasant views. Shower can be a problem.

Breakfast

50/100
52 reviews

"Breakfast can be improved."

Cleanliness

37/100
135 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

27/100
12 reviews

"Food could be better."

Rated 77/100 based on reviews from couples.

"Great shopping."

Location

91/100
103 reviews

"Great, central location, and okay parking."

Service

74/100
57 reviews

"Friendly service, but housekeeping was less impressive."

Room

59/100
178 reviews

"Decent but poorly maintained rooms with deficient furniture and A/C." Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Balconies are great with lovely views and room size is OK. Shower can be a problem.

Cleanliness

47/100
85 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

47/100
37 reviews

"Breakfast can be improved."

Comfort

44/100
73 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Food

21/100
6 reviews

"Food could be better."

Rated 73/100 based on reviews from solo travelers.

"Terrific location."

Location

94/100
5 reviews

"Great location."

Room

56/100
9 reviews

"Rooms are fine, except for the bathrooms and beds."

Comfort

45/100
5 reviews

"Not very comfortable, with poor beds."

Rated 72/100 based on reviews from all travelers.

"Good boutique hotel. Great location."

Location

93/100
339 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping.

Service

71/100
269 reviews

"Reception is typical, although management is stand-out and service is friendly." Housekeeping is not great, and guests complain about service professionalism. Booking process should be better organized. Room service could have been improved.

Room

60/100
661 reviews

"Decently rooms of alright size, but not well maintained." Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Breakfast

49/100
129 reviews

"Breakfast affordable but not highly reviewed."

Comfort

45/100
281 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

WiFi

43/100
9 reviews

"Wifi quality could be improved."

Cleanliness

41/100
361 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

28/100
20 reviews

"Poorly rated food, particularly desserts."

Rated 72/100 based on reviews from families.

"Fair breakfast prices. Friendly service."

Location

95/100
119 reviews

"Great location with good parking availability." Near city centre with great sightseeing and nearby restaurants.

Service

74/100
97 reviews

"Friendly service, but housekeeping was less impressive."

Room

62/100
231 reviews

"Decent rooms of alright size, but poorly maintained and furnished." Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Great balconies with pleasant views. Shower can be a problem.

Breakfast

52/100
48 reviews

"Breakfast is average."

Cleanliness

38/100
130 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

28/100
10 reviews

"Food could be better."

Rated 75/100 based on reviews from couples.

"Great shopping."

Location

91/100
103 reviews

"Great, central location, and okay parking."

Service

73/100
56 reviews

"Friendly service, but housekeeping was less impressive."

Room

59/100
178 reviews

"Decent but poorly maintained rooms with deficient furniture and A/C." Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Balconies are great with lovely views and room size is OK. Shower can be a problem.

Breakfast

48/100
36 reviews

"Breakfast can be improved."

Cleanliness

47/100
85 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

44/100
73 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Food

21/100
6 reviews

"Food could be better."

Rated 68/100 based on reviews from solo travelers.

"Terrific location."

Location

94/100
5 reviews

"Great location."

Room

56/100
9 reviews

"Rooms are fine, except for the bathrooms and beds."

Comfort

45/100
5 reviews

"Not very comfortable, with poor beds."

Rated 69/100 based on reviews from all travelers.

"Good boutique hotel. Great location."

Breakfast

43/100
5 reviews

"Breakfast can be improved."

Cleanliness

36/100
5 reviews

"Could use a good cleaning."

Rated 70/100 based on reviews from families.

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Cleanliness

36/100
5 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

Enjoy staying at downtown Gatlinburg's nostalgic riverfront retreat located at Traffic Light #2, Gatlinburg River Inn offers the ideal location for easy access to many attractions. We also offer convenient access to the trolley stop trail for those who do not wish to stroll the streets of Gatlinburg. Gatlinburg River Inn not only features affordable rooms and a stunning location, but tons of amenities your group will enjoy. All rooms feature riverfront balconies providing relaxation from the beautiful sounds of the churning waters and beautiful Smoky Mountains. All rooms have coffee makers, refrigerators, microwaves and cable TV, and complimentary wireless internet. We also offer fireplaces in select units. A delicious hot breakfast featuring our famous waffles, eggs, bacon, sausage, hot and cold cereals with fresh fruit and yogurt is available each morning. Best of all. our friendly staff is the key to making your mountain getaway a success with exceptional service and attention!

Amenities / Features


  • Check In: 4:00 pm
  • Check Out: 11:00 am
  • Air conditioning
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone - Free local calls
  • Television
  • TV - Free Cable

Airport & Shuttle Information

McGhee Tyson Airport Knoxville, TN 43 miles

Local Shuttle Info: Complimentary trolley shuttle throughout city. Airport shuttle is provided by guest

Breakfast Information

Complimentary hot breakfast featuring eggs, bacon, sausage, made to order waffles, sweet breads, hot and cold cereal, and fresh fruit

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Complimentary parking

Internet / WiFI

Complimentary Wi-Fi

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Testimonials:

Testimonials icon
"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information. Our guests loved the free breakfast. Thanks!" B.B. - Tampa, FL

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