Gatlinburg River Inn

324 Hemlock Street, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Ripley's Super Fun Zone
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Average
3.0/5

Based on 474 guest reviews

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  • Swimming pool
  • Free WiFi
  • Free newspapers in lobby
  • Free breakfast
  • Outdoor seasonal pool
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Pool sun loungers
Select Your Room:
10/15/2021 - 10/16/2021
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Gatlinburg River Inn

Below are the verified reviews from guests that we have booked recently:
"We had to cancel due to weather conditions. I called and canceled the day before check in and was st"
Overall Score1.0/ 5
I think my money should be refunded due to conditions out of my control and canceling more than 24 hours prior to check in.
(Individual traveler, booked 1 room), from US flag
26-Jan-2021 Verified Review, stayed from Fri Jan 08 to Sun Jan 10 2021 at a $118.99 average nightly rate.
"Amazing"
Overall Score4.0/ 5
Im going back it’s was clean.
(Individual traveler, booked 1 room), from US flag
13-Dec-2020 Verified Review, stayed from Wed Dec 09 to Sat Dec 12 2020 at a $94.32 average nightly rate.
"Floors"
Overall Score3.0/ 5
Floors were dirty.
(Individual traveler, booked 1 room), from US flag
26-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $157.33 average nightly rate.
"Clean"
Overall Score4.0/ 5
Breakfast was not what I thought it would be disappointed.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Clean"
Overall Score4.0/ 5
Breakfast was not what I thought it would be disappointed.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Fine"
Overall Score4.0/ 5
The hotel itself was fine. It was clean and the staff was very courteous. My only complaint is that I was trying to find a location close to the center of the Gatlinburg strip to be within walking distance of everything. I ask the clerk for the location of this hotel and all she could tell me was that is was close to the Aquarium. I thought that would be fine.That would put us on the edge of the strip. However, I did not think this hotel was close to the aquarium. That was a bad comparison. Red light one would have been a better choice. It was not within walking distance for me with my mother. We had to drive and find parking and that was not my intention. The clerks need to have a better knowledge of the location of the hotels when asked.
(Individual traveler, booked 1 room), from US flag
20-Jan-2014 Verified Review

Summary of Verified Reviews

71
Fair

Summary of 1,473 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 71/100 based on reviews from all travelers.

"Fair boutique hotel. Great location."

Location

92/100
302 reviews

"Great location and easy parking." Central location with great sightseeing, dining out and shopping.

Service

75/100
258 reviews

"Friendly reception service, with decent management." Housekeeping is not great, and guests complain about service professionalism. Room service could have been improved. Booking process should be better organized.

Room

61/100
588 reviews

"Rooms are OK with typical minibars, although poorly-maintained." Lovely view, although rooms are small, old and poorly cleaned. Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Nice balcony. Good kitchenette.

Breakfast

46/100
126 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

39/100
320 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

39/100
23 reviews

"Poorly rated food, particularly desserts."

WiFi

29/100
5 reviews

"Wifi quality could be improved."

Rated 70/100 based on reviews from families.

"Accessible parking. Near city centre."

Location

91/100
114 reviews

"Great location with good parking availability." Near the city centre and great nearby nightlife.

Service

80/100
92 reviews

"Friendly service with great reception but subpar housekeeping."

Room

65/100
211 reviews

"So-so beds and rooms, but balconies are nice with great views." Small rooms and poorly cleaned bathrooms. Small, poorly maintained rooms with subpar A/C and furnishing. Acceptable minibar.

Cleanliness

46/100
118 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Hotel facilities could use a good clean.

Breakfast

45/100
53 reviews

"Breakfast can be improved."

Food

36/100
11 reviews

"Food could be better."

Amenities

31/100
44 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 69/100 based on reviews from couples.

"Fair breakfast prices."

Location

92/100
65 reviews

"Near city centre in a great location."

Service

77/100
46 reviews

"Friendly service and great reception."

Room

57/100
136 reviews

"Great views and balconies in okay rooms with decent beds." Guests complain about cleanliness, maintenance, and furnishing. Small, outdated rooms, poorly cleaned bathrooms, and insufficient A/C. Shower can be a problem.

Wellness Area

54/100
7 reviews

"Sufficient wellness & sports facilities."

Breakfast

46/100
23 reviews

"Breakfast can be improved."

Food

42/100
5 reviews

"Food could be better."

Cleanliness

35/100
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

32/100
35 reviews

"Facilities in need of refurbishment."

Rated 63/100 based on reviews from solo travelers.

""

Room

52/100
8 reviews

"Rooms are alright, but bathrooms are not great."

Rated 67/100 based on reviews from all travelers.

"Fair boutique hotel. Great location."

Location

92/100
302 reviews

"Great location and easy parking." Central location with great sightseeing, dining out and shopping.

Service

75/100
256 reviews

"Friendly reception service, with decent management." Housekeeping is not great, and guests complain about service professionalism. Room service could have been improved. Booking process should be better organized.

Room

61/100
586 reviews

"Rooms are OK with typical minibars, although poorly-maintained." Lovely view, although rooms are small, old and poorly cleaned. Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Nice balcony. Good kitchenette.

Breakfast

47/100
123 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

40/100
318 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Food

39/100
23 reviews

"Poorly rated food, particularly desserts."

WiFi

29/100
5 reviews

"Wifi quality could be improved."

Rated 68/100 based on reviews from families.

"Accessible parking. Near city centre."

Location

91/100
114 reviews

"Great location with good parking availability." Near the city centre and great nearby nightlife.

Service

79/100
91 reviews

"Friendly service with great reception but subpar housekeeping."

Room

65/100
209 reviews

"So-so beds and rooms, but balconies are nice with great views." Small rooms and poorly cleaned bathrooms. Small, poorly maintained rooms with subpar A/C and furnishing. Acceptable minibar.

Wellness Area

62/100
12 reviews

"Sufficient wellness & sports facilities."

Breakfast

47/100
51 reviews

"Breakfast can be improved."

Cleanliness

46/100
116 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Hotel facilities could use a good clean.

Food

36/100
11 reviews

"Food could be better."

Amenities

32/100
43 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 67/100 based on reviews from couples.

"Fair breakfast prices."

Location

92/100
65 reviews

"Near city centre in a great location."

Service

77/100
46 reviews

"Friendly service and great reception."

Room

57/100
136 reviews

"Great views and balconies in okay rooms with decent beds." Guests complain about cleanliness, maintenance, and furnishing. Small, outdated rooms, poorly cleaned bathrooms, and insufficient A/C. Shower can be a problem.

Wellness Area

54/100
7 reviews

"Sufficient wellness & sports facilities."

Breakfast

46/100
23 reviews

"Breakfast can be improved."

Food

42/100
5 reviews

"Food could be better."

Cleanliness

35/100
62 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

32/100
35 reviews

"Facilities in need of refurbishment."

Rated 63/100 based on reviews from solo travelers.

""

Room

52/100
8 reviews

"Rooms are alright, but bathrooms are not great."

Review Semantics by TrustYou

Property Description

Located in Gatlinburg, Gatlinburg River Inn is on a river, within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. This hotel is 0.9 mi (1.5 km) from Gatlinburg SkyLift Park and 1 mi (1.5 km) from Gatlinburg Space Needle.

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 58 air-conditioned rooms featuring microwaves and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ripley's Super Fun Zone - 0.5 km / 0.3 mi
Cooter's Place - 0.6 km / 0.4 mi
Anakeesta - 0.8 km / 0.5 mi
Ripley's Aquarium of the Smokies - 0.9 km / 0.6 mi
Mountain Mall - 1 km / 0.6 mi
Ripley's Marvelous Mirror Maze - 1 km / 0.6 mi
Guinness World Records Museum - 1 km / 0.6 mi
World of Illusions - 1.2 km / 0.7 mi
Mysterious Mansion - 1.3 km / 0.8 mi
Christ in the Smokies Museum and Gardens - 1.5 km / 0.9 mi
Gatlinburg SkyLift Park - 1.6 km / 1 mi
Ripley's Believe It Or Not Museum - 1.6 km / 1 mi
Ole Smoky Moonshine Distillery - 1.7 km / 1.1 mi
Gatlinburg Space Needle - 1.7 km / 1.1 mi
Hollywood Star Cars Museum - 1.7 km / 1.1 mi

The nearest major airport is Alcoa - Knoxville Airport (TYS) - 70 km / 43.5 mi

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Don't miss out on recreational opportunities including a spa tub and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, a television in a common area, and a picnic area.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Outdoor furniture
  • Wheelchair-accessible path to elevator
  • Swimming pool
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Total number of rooms - 58
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Walkway to water
  • Free breakfast
  • Express check-out
  • Firepit
  • Multilingual staff
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Laundry facilities
  • Children's pool
  • Elevator
  • Free self parking
  • Terrace
  • Pool sun loungers

Airport & Shuttle Information

Knoxville's McGhee Tyson Airport

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

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