Gatlinburg River Inn

324 Hemlock Street, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Ripley's Aquarium of the Smokies
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Average
3.5/5

Based on 1185 guest reviews

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  • Swimming pool
  • Free WiFi
  • Free newspapers in lobby
  • Outdoor seasonal pool
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Pool sun loungers
Select Your Room:
11/27/2020 - 11/28/2020
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Gatlinburg River Inn

Below are the verified reviews from guests that we have booked recently:
"Floors"
Overall Score3.0/ 5
Floors were dirty.
(Individual traveler, booked 1 room), from US flag
26-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $157.33 average nightly rate.
"Clean"
Overall Score4.0/ 5
Breakfast was not what I thought it would be disappointed.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Clean"
Overall Score4.0/ 5
Breakfast was not what I thought it would be disappointed.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Fine"
Overall Score4.0/ 5
The hotel itself was fine. It was clean and the staff was very courteous. My only complaint is that I was trying to find a location close to the center of the Gatlinburg strip to be within walking distance of everything. I ask the clerk for the location of this hotel and all she could tell me was that is was close to the Aquarium. I thought that would be fine.That would put us on the edge of the strip. However, I did not think this hotel was close to the aquarium. That was a bad comparison. Red light one would have been a better choice. It was not within walking distance for me with my mother. We had to drive and find parking and that was not my intention. The clerks need to have a better knowledge of the location of the hotels when asked.
(Individual traveler, booked 1 room), from US flag
20-Jan-2014 Verified Review

Summary of Verified Reviews

76
Good

Summary of 1,528 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 76/100 based on reviews from all travelers.

"Good boutique hotel. Good for sightseeing and close to the city center."

Location

91/100
294 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping.

Wellness Area

80/100
22 reviews

"Great wellness & sports facilities." Moderately clean wellness & sports facilities.

Service

77/100
272 reviews

"Reception is average, but service is professional." Management should be more attentive. Booking process should be better organized. Recreation staff is nice.

Room

64/100
605 reviews

"Reasonably-sized, old rooms with poor furniture but ok beds." Poorly maintained and cleaned rooms with substandard A/C. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem. Good kitchenette.

Breakfast

63/100
193 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

47/100
317 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean. Moderately clean wellness & sports facilities.

WiFi

29/100
7 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from couples.

"Fair breakfast prices. Good kitchenette."

Location

89/100
74 reviews

"Great location with good parking availability." Near to downtown with good options for sightseeing.

Pool

74/100
6 reviews

"Great pool."

Service

73/100
63 reviews

"Fantastic service. Decent reception and housekeeping."

Breakfast

61/100
50 reviews

"Breakfast is average."

Room

61/100
155 reviews

"Reasonably-sized, old rooms with poor furniture but ok beds." Poorly maintained and cleaned rooms with substandard A/C. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem.

Cleanliness

46/100
79 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

46/100
73 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Amenities

42/100
44 reviews

"Facilities in need of refurbishment."

Rated 74/100 based on reviews from families.

"Great shopping. Good restaurants & bars in the area."

Location

94/100
103 reviews

"Awesome location near city centre, but inconvenient parking."

Wellness Area

84/100
8 reviews

"Great wellness & sports facilities."

Service

72/100
89 reviews

"Fantastic service. Reception is OK but housekeeping is substandard."

Room

62/100
179 reviews

"Balconies are great with lovely views and room size is OK." Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture.

Breakfast

60/100
62 reviews

"Breakfast is average."

Cleanliness

47/100
106 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from solo travelers.

""

Room

58/100
11 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Comfort

53/100
5 reviews

"Comfortable."

Cleanliness

47/100
5 reviews

"Rooms could be cleaner."

Rated 73/100 based on reviews from all travelers.

"Good boutique hotel. Good for sightseeing and close to the city center."

Location

91/100
292 reviews

"Great location with good parking availability." Central location with great sightseeing, dining out and shopping.

Wellness Area

80/100
22 reviews

"Great wellness & sports facilities." Moderately clean wellness & sports facilities.

Service

77/100
269 reviews

"Reception is average, but service is professional." Management should be more attentive. Booking process should be better organized. Recreation staff is nice.

Room

64/100
601 reviews

"Reasonably-sized, old rooms with poor furniture but ok beds." Poorly maintained and cleaned rooms with substandard A/C. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem. Good kitchenette.

Breakfast

63/100
189 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

47/100
313 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean. Moderately clean wellness & sports facilities.

WiFi

29/100
7 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from couples.

"Fair breakfast prices. Good kitchenette."

Location

89/100
74 reviews

"Great location with good parking availability." Near to downtown with good options for sightseeing.

Pool

74/100
6 reviews

"Great pool."

Service

73/100
63 reviews

"Fantastic service. Decent reception and housekeeping."

Breakfast

61/100
50 reviews

"Breakfast is average."

Room

61/100
155 reviews

"Reasonably-sized, old rooms with poor furniture but ok beds." Poorly maintained and cleaned rooms with substandard A/C. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem.

Cleanliness

46/100
79 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

46/100
73 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Amenities

42/100
44 reviews

"Facilities in need of refurbishment."

Rated 72/100 based on reviews from families.

"Great shopping. Good restaurants & bars in the area."

Location

94/100
102 reviews

"Awesome location near city centre, but inconvenient parking."

Wellness Area

84/100
8 reviews

"Great wellness & sports facilities."

Service

72/100
88 reviews

"Fantastic service. Reception is OK but housekeeping is substandard."

Room

62/100
178 reviews

"Balconies are great with lovely views and room size is OK." Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture.

Breakfast

60/100
61 reviews

"Breakfast is average."

Cleanliness

47/100
106 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from solo travelers.

""

Room

58/100
11 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Comfort

53/100
5 reviews

"Comfortable."

Cleanliness

47/100
5 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

Located in Gatlinburg, Gatlinburg River Inn is on a river, within a 5-minute drive of Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. This hotel is 0.9 mi (1.4 km) from Ripley's Believe It Or Not Museum and 1 mi (1.5 km) from Gatlinburg Space Needle.

Make yourself at home in one of the 58 air-conditioned rooms featuring microwaves and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Herbert Holt Park - 0.6 km / 0.4 mi
Cooter's Place - 0.6 km / 0.4 mi
Anakeesta - 0.8 km / 0.5 mi
Ripley's Aquarium of the Smokies - 0.9 km / 0.6 mi
Mountain Mall - 1 km / 0.6 mi
Ripley's Marvelous Mirror Maze - 1 km / 0.6 mi
Guinness World Records Museum - 1 km / 0.6 mi
World of Illusions - 1.2 km / 0.7 mi
Mysterious Mansion - 1.3 km / 0.8 mi
Gatlinburg SkyLift Park - 1.4 km / 0.9 mi
Christ in the Smokies Museum and Gardens - 1.5 km / 0.9 mi
Ripley's Believe It Or Not Museum - 1.6 km / 1 mi
Ole Smoky Moonshine Distillery - 1.7 km / 1.1 mi
Gatlinburg Space Needle - 1.7 km / 1.1 mi
Hollywood Star Cars Museum - 1.7 km / 1.1 mi

The nearest major airport is McGhee Tyson Airport (TYS) - 70 km / 43.5 mi

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Don't miss out on recreational opportunities including a spa tub and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, a television in a common area, and a picnic area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Outdoor furniture
  • Wheelchair-accessible path to elevator
  • Swimming pool
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Total number of rooms - 58
  • Number of floors - 3
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Walkway to water
  • Firepit
  • Express check-out
  • Multilingual staff
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Children's pool
  • Laundry facilities
  • Elevator
  • Free self parking
  • Terrace
  • Pool sun loungers

Airport & Shuttle Information

Knoxville's McGhee Tyson Airport

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

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