Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"We had to cancel due to weather conditions. I called and canceled the day before check in and was st"
Overall Score1.0/5
I think my money should be refunded due to conditions out of my control and canceling more than 24 hours prior to check in.
Vicki B. (Individual traveler, booked 1 room), from
26-Jan-2021 Verified Review, stayed from Fri Jan 08 to Sun Jan 10 2021 at a $118.99 average nightly rate.
"Amazing"
Overall Score4.0/5
Im going back it’s was clean.
Carmen M. (Individual traveler, booked 1 room), from
13-Dec-2020 Verified Review, stayed from Wed Dec 09 to Sat Dec 12 2020 at a $94.32 average nightly rate.
"Floors"
Overall Score3.0/5
Floors were dirty.
Rickey M. (Individual traveler, booked 1 room), from
26-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $157.33 average nightly rate.
"Clean"
Overall Score4.0/5
Breakfast was not what I thought it would be disappointed.
Judy M. (Individual traveler, booked 1 room), from
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Clean"
Overall Score4.0/5
Breakfast was not what I thought it would be disappointed.
Judy M. (Individual traveler, booked 1 room), from
17-Jun-2019 Verified Review, stayed from Sun Jun 09 to Sat Jun 15 2019 at a $109.89 average nightly rate.
"Fine"
Overall Score4.0/5
The hotel itself was fine. It was clean and the staff was very courteous. My only complaint is that I was trying to find a location close to the center of the Gatlinburg strip to be within walking distance of everything. I ask the clerk for the location of this hotel and all she could tell me was that is was close to the Aquarium. I thought that would be fine.That would put us on the edge of the strip. However, I did not think this hotel was close to the aquarium. That was a bad comparison. Red light one would have been a better choice. It was not within walking distance for me with my mother. We had to drive and find parking and that was not my intention. The clerks need to have a better knowledge of the location of the hotels when asked.
Kim R. (Individual traveler, booked 1 room), from
20-Jan-2014 Verified Review
Summary of Verified Reviews
79
Good
Summary of 1,715 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location with good parking availability."Central location with great sightseeing, dining out and shopping.
Service
72/100
273 reviews
"Reception is typical, although management is stand-out and service is friendly."Housekeeping is not great, and guests complain about service professionalism.Booking process should be better organized.Room service could have been improved.
Room
60/100
664 reviews
"Decently rooms of alright size, but not well maintained."Rooms have issues with cleanliness, uncomfortable beds, and poor A/C.Small rooms and poorly cleaned bathrooms.Great balconies with pleasant views.Poor quality TV's, furniture, and kitchenettes.Shower can be a problem.
Breakfast
47/100
135 reviews
"Breakfast affordable but not highly reviewed."
Comfort
45/100
282 reviews
"Uncomfortable, with guests complaining about noise and the A/C."Small bathrooms, okay room size, but complaints about bed comfort.
Cleanliness
41/100
366 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.
WiFi
41/100
10 reviews
"Wifi quality could be improved."
Food
26/100
22 reviews
"Poorly rated food, particularly desserts."
Rated 74/100 based on reviews from families.
"Fair breakfast prices. Friendly service."
Location
95/100
121 reviews
"Great location with good parking availability."Near city centre with great sightseeing and nearby restaurants.
Service
74/100
98 reviews
"Friendly service, but housekeeping was less impressive."
Room
62/100
234 reviews
"Decent rooms of alright size, but poorly maintained and furnished."Poorly cleaned rooms and bathrooms, with complaints about beds and A/C.Great balconies with pleasant views. Shower can be a problem.
Breakfast
50/100
52 reviews
"Breakfast can be improved."
Cleanliness
37/100
135 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.
Food
27/100
12 reviews
"Food could be better."
Rated 77/100 based on reviews from couples.
"Great shopping."
Location
91/100
103 reviews
"Great, central location, and okay parking."
Service
74/100
57 reviews
"Friendly service, but housekeeping was less impressive."
Room
59/100
178 reviews
"Decent but poorly maintained rooms with deficient furniture and A/C."Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's.Balconies are great with lovely views and room size is OK.Shower can be a problem.
Cleanliness
47/100
85 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
47/100
37 reviews
"Breakfast can be improved."
Comfort
44/100
73 reviews
"Poor beds, with complaints about A/C and noise. Average sized rooms."
Food
21/100
6 reviews
"Food could be better."
Rated 73/100 based on reviews from solo travelers.
"Terrific location."
Location
94/100
5 reviews
"Great location."
Room
56/100
9 reviews
"Rooms are fine, except for the bathrooms and beds."
Comfort
45/100
5 reviews
"Not very comfortable, with poor beds."
Rated 72/100 based on reviews from all travelers.
"Good boutique hotel. Great location."
Location
93/100
339 reviews
"Great location with good parking availability."Central location with great sightseeing, dining out and shopping.
Service
71/100
269 reviews
"Reception is typical, although management is stand-out and service is friendly."Housekeeping is not great, and guests complain about service professionalism.Booking process should be better organized.Room service could have been improved.
Room
60/100
661 reviews
"Decently rooms of alright size, but not well maintained."Rooms have issues with cleanliness, uncomfortable beds, and poor A/C.Small rooms and poorly cleaned bathrooms.Great balconies with pleasant views.Poor quality TV's, furniture, and kitchenettes.Shower can be a problem.
Breakfast
49/100
129 reviews
"Breakfast affordable but not highly reviewed."
Comfort
45/100
281 reviews
"Uncomfortable, with guests complaining about noise and the A/C."Small bathrooms, okay room size, but complaints about bed comfort.
WiFi
43/100
9 reviews
"Wifi quality could be improved."
Cleanliness
41/100
361 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.
Food
28/100
20 reviews
"Poorly rated food, particularly desserts."
Rated 72/100 based on reviews from families.
"Fair breakfast prices. Friendly service."
Location
95/100
119 reviews
"Great location with good parking availability."Near city centre with great sightseeing and nearby restaurants.
Service
74/100
97 reviews
"Friendly service, but housekeeping was less impressive."
Room
62/100
231 reviews
"Decent rooms of alright size, but poorly maintained and furnished."Poorly cleaned rooms and bathrooms, with complaints about beds and A/C.Great balconies with pleasant views. Shower can be a problem.
Breakfast
52/100
48 reviews
"Breakfast is average."
Cleanliness
38/100
130 reviews
"Problems with cleanliness in rooms, bathrooms, and pool area."Hotel facilities could use a good clean.
Food
28/100
10 reviews
"Food could be better."
Rated 75/100 based on reviews from couples.
"Great shopping."
Location
91/100
103 reviews
"Great, central location, and okay parking."
Service
73/100
56 reviews
"Friendly service, but housekeeping was less impressive."
Room
59/100
178 reviews
"Decent but poorly maintained rooms with deficient furniture and A/C."Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's.Balconies are great with lovely views and room size is OK.Shower can be a problem.
Breakfast
48/100
36 reviews
"Breakfast can be improved."
Cleanliness
47/100
85 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Comfort
44/100
73 reviews
"Poor beds, with complaints about A/C and noise. Average sized rooms."
Food
21/100
6 reviews
"Food could be better."
Rated 68/100 based on reviews from solo travelers.
"Terrific location."
Location
94/100
5 reviews
"Great location."
Room
56/100
9 reviews
"Rooms are fine, except for the bathrooms and beds."
Comfort
45/100
5 reviews
"Not very comfortable, with poor beds."
Rated 69/100 based on reviews from all travelers.
"Good boutique hotel. Great location."
Breakfast
43/100
5 reviews
"Breakfast can be improved."
Cleanliness
36/100
5 reviews
"Could use a good cleaning."
Rated 70/100 based on reviews from families.
""
Cleanliness
36/100
5 reviews
"Could use a good cleaning."
Customer Reviews of Gatlinburg River Inn
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Enjoy staying at downtown Gatlinburg's nostalgic riverfront retreat located at Traffic Light #2, Gatlinburg River Inn offers the ideal location for easy access to many attractions. We also offer convenient access to the trolley stop trail for those who do not wish to stroll the streets of Gatlinburg. Gatlinburg River Inn not only features affordable rooms and a stunning location, but tons of amenities your group will enjoy. All rooms feature riverfront balconies providing relaxation from the beautiful sounds of the churning waters and beautiful Smoky Mountains. All rooms have coffee makers, refrigerators, microwaves and cable TV, and complimentary wireless internet. We also offer fireplaces in select units. A delicious hot breakfast featuring our famous waffles, eggs, bacon, sausage, hot and cold cereals with fresh fruit and yogurt is available each morning. Best of all. our friendly staff is the key to making your mountain getaway a success with exceptional service and attention!
Amenities / Features
Check In: 4:00 pm
Check Out: 11:00 am
Air conditioning
Bus parking
Central location
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Fax available
Hairdryer available
Handicap accessible
Central heating
Internet - wireless
Internet - ethernet
Ironing facilities
Microwave in room
Non-smoking rooms
Private bathroom in room
Quiet location
Refrigerator
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone - Free local calls
Television
TV - Free Cable
Airport & Shuttle Information
McGhee Tyson Airport Knoxville, TN 43 miles
Local Shuttle Info: Complimentary trolley shuttle throughout city. Airport shuttle is provided by guest
Breakfast Information
Complimentary hot breakfast featuring eggs, bacon, sausage, made to order waffles, sweet breads, hot and cold cereal, and fresh fruit
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
"Yes, this was so easy compared to our last reunion, where we went from one hotel to the other to get information. Our guests loved the free breakfast. Thanks!" B.B. - Tampa, FL
