Glenstone Lodge

504 Historic Nature Trl, Gatlinburg, TN 37738 US

View Map Reservations: +1-800-760-7718

3.0 Star Property Near Ripley's Aquarium of the Smokies

Previous Next

Select My Room

Average

3.0/5

Based on 2856 guest reviews

Show Guest Reviews

Free WiFi
Number of outdoor pools - 1
Number of indoor pools - 1
Breakfast available (surcharge)
Smoke-free property
Free self parking

Select Your Room:

03/23/2023 - 03/24/2023

Searching all hotel inventory networks

Search All Hotels Nearby

7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

See All Discounts

Map is loading...

See Street View

Glenstone Lodge

What's Nearby?

Miles

Verified Reviews of Glenstone Lodge

Below are the verified reviews from guests that we have booked recently:

"Excellent place, amenities and restaurant."

Overall Score4.0/ 5

Excellent place, excellent amenities, glad the restaurant is open.

Natalie S. (Individual traveler, booked 1 room), from

14-Dec-2022 Verified Review, stayed from Fri Dec 09 to Mon Dec 12 2022 at a $124.99 average nightly rate.

Response from Management on 21-Dec-2022:

Hi Natalie, Thank you for the review of your recent stay at the Glenstone Lodge. Happy to hear that you enjoyed our amenities, location and restaurant.Our staff works hard to make our guests happy and your feedback is greatly appreciated. We hope to have the pleasure of serving you again on your next trip to the Smokies.Merry Christmas!Claudette Geoffrion, Director of Sales

"Exactly what you should expect."

Overall Score4.0/ 5

Not the best and definitely not the worst. It is exactly what I expected.

Eric S. (Individual traveler, booked 1 room), from

17-Jul-2022 Verified Review, stayed from Sat Jul 16 to Mon Jul 18 2022 at a $153.99 average nightly rate.

"Great Experience"

Overall Score5.0/ 5

Clean, fun for the kids, close to everything! Great price!

Jennifer L. (Individual traveler, booked 1 room), from

07-Jun-2022 Verified Review, stayed from Fri Jun 03 to Sun Jun 05 2022 at a $164.99 average nightly rate.

"Hotel was very nice."

Overall Score4.0/ 5

The hotel overall was nice. Beds were comfortable. Pool areas inside and outside were extremely nice.

Bill M. (Individual traveler, booked 1 room), from

23-May-2022 Verified Review, stayed from Fri May 20 to Sat May 21 2022 at a $129.98 average nightly rate.

"Clean Rooms!"

Overall Score5.0/ 5

Clean rooms; very well satisfied.

Rick K. (Individual traveler, booked 1 room), from

16-Mar-2022 Verified Review, stayed from Tue Mar 15 to Thu Mar 17 2022 at a $141.99 average nightly rate.

"It’s was terrible the fake cop/ security was very disrespectful."

Overall Score3.0/ 5

I will not come back to the property because of the racist security/fake cop. He said my black associates and I were loud and the lobby closed at 11 and had to leave. But then the next day a whole other organization (white)was in the lobby loud and it was around 12 and not one time did he come out to address them about being loud or told them to leave because the lobby closes at 11.

Karicka F. (Individual traveler, booked 1 room), from

01-Mar-2022 Verified Review, stayed from Fri Feb 25 to Sun Feb 27 2022 at a $101.99 average nightly rate.

"Friendly staff and great location."

Overall Score3.0/ 5

This is an average lodge with unexpected surprises (indoor pool). Friendly staff. Perfect location to get to our football tournament without any traffic. Great walking distance to the strip.

Ravyn H. (Individual traveler, booked 1 room), from

03-Dec-2021 Verified Review, stayed from Fri Nov 19 to Mon Nov 22 2021 at a $154.99 average nightly rate.

Response from Management on 08-Dec-2021:

Hi, Ravyn, Thank you for the great review. We are happy that we met your expectations and that you all enjoyed our pool and ideal location to Rocky Top Sportsworld and downtown. We work hard to make our guests happy and we appreciate your feedback! So many people forget to mention on social media when they are happy with a property and have positive feedback to share. We’d be so grateful if you would review us on TripAdvisor: It’s the world’s largest travel site helping millions of visitors every month plan the perfect trip.Our guests often tell us how helpful it is to read past guests' reviews from Trip Advisor before booking their own visits. We hope you'll choose Glenstone Lodge again the next time you're in Gatlinburg. Thanks again.

"Mildew carpet matteress worn out."

Overall Score3.0/ 5

Same as above, carpet damp,.

Ronald W. (Individual traveler, booked 1 room), from

27-Oct-2021 Verified Review, stayed from Mon Oct 25 to Wed Oct 27 2021 at a $136.99 average nightly rate.

"Wonderful staff, terrific rooms."

Overall Score5.0/ 5

First stay,at this motel. Will return.

Lester W. (Individual traveler, booked 1 room), from

06-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $185.99 average nightly rate.

"Oh Boy."

Overall Score2.0/ 5

Glenstone Lodge is a decent motel, with most rooms having exterior entrances. There was no breakfast, however this was due to apparent renovations that were currently underway. The front desk staff was hit or miss with attitude, most of the time if I had a question, it felt as though I was bothering them and I was not worth their time. These two things I can overlook. The biggest draw back for me was the presence of a hotel staff member monitoring the pool with a six sided mock sheriff's badge, handcuffs and A LOADED GUN. what the actual? Are you trying to tell me if my kid dives in the "no diving" area, you're planning on shooting him? That was completely inexcusable and for that matter, I doubt me or my family will stay at this property again.

Jason D. (Individual traveler, booked 1 room), from

25-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $125.99 average nightly rate.

"Outdated"

Overall Score1.0/ 5

Rooms was not properly clean and not one housekeeping cart had the proper cleaning spray. The white comforter on my bed had a blood stain.

Cassandra W. (Group coordinator, booked 2 rooms), from

25-Oct-2020 Verified Review, stayed from Wed Oct 21 to Fri Oct 23 2020 at a $97.99 average nightly rate.

"Not Pleased"

Overall Score2.0/ 5

The room was so hot when we arrived and did not finally reach a comfortable temperature until around 1am. There was also used toilet paper in the commode that was a disgusting find. There was no curtains to cover the windows at night to keep the lights out of the room. We could not get a restful nights sleep because of this. The refrigerator was hot upon arrival, as well. It finally cooled to a normal temperature the next day. The bed spread was stained in spots and just made us feel very unclean during the stay. Other than that, the pool seemed good. My children enjoyed playing in it. The hotel itself seemed clean and maintained. But for our overall experience, we just were not completely satisfied.

Cassandra C. (Individual traveler, booked 1 room), from

07-Sep-2020 Verified Review, stayed from Fri Sep 04 to Sun Sep 06 2020 at a $160.99 average nightly rate.

"Misrepresented"

Overall Score3.0/ 5

The photos misrepresent this property.

Crystal G. (Individual traveler, booked 1 room), from

13-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a $128.25 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget

Customer Reviews of Glenstone Lodge

Property Description

With a stay at Glenstone Lodge, you'll be centrally located in Gatlinburg, within a 5-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. This hotel is 11.2 mi (18.1 km) from Dollywood and 2.6 mi (4.1 km) from Great Smoky Mountains National Park Headquarters.

Enjoy a satisfying meal at Mountain Trail Cafe/Grill serving guests of Glenstone Lodge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 216 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.2 km / 0.1 mi
Gatlinburg Space Needle - 0.6 km / 0.4 mi
Traffic Light #8 - 0.7 km / 0.4 mi
Gatlinburg Ziplines - 0.7 km / 0.4 mi
Ole Smoky Moonshine Distillery - 0.7 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.7 km / 0.4 mi
Hollywood Star Cars Museum - 0.7 km / 0.4 mi
Gatlinburg SkyLift Park - 0.8 km / 0.5 mi
Ober Gatlinburg Aerial Tramway - 1 km / 0.6 mi
Fannie Farkle's Family Fun Parlor - 1 km / 0.6 mi
Earthquake the Ride - 1 km / 0.6 mi
Mysterious Mansion - 1.1 km / 0.7 mi
Smoky Mountain Brewery - 1.1 km / 0.7 mi
Guinness World Records Museum - 1.1 km / 0.7 mi
Mountain Mall - 1.1 km / 0.7 mi

The preferred airport for Glenstone Lodge is McGhee Tyson Airport (TYS) - 72.1 km / 44.8 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities including an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, wedding services, and a picnic area.

Amenities / Features

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Ballroom
Ziplining nearby
Express check-in
Meeting rooms
Free WiFi
Downhill skiing nearby
Braille or raised signage
Number of outdoor pools - 1
Number of indoor pools - 1
Picnic area
In-room accessibility (in select rooms)
Wheelchair accessible parking
Snowboarding nearby
Wedding services
Accessible bathroom (in select rooms)
Sledding nearby
Snow tubing nearby
Off-street parking
Luggage storage

Total number of rooms - 216
Number of floors - 5

Professional property host/manager

Express check-out
Golf lessons available nearby
Ski equipment rental shops nearby
24-hour front desk
Ski lessons available nearby
Breakfast available (surcharge)
Number of restaurants - 1
Barbecue grill(s)
Golfing nearby
Smoke-free property
Hiking/biking trails nearby
Rafting nearby
Elevator
Free self parking
Conference space
Computer station
Terrace
ATM/banking
24-hour business center

Airport & Shuttle Information

McGhee Tyson AirportKnoxville, TNA Short 45 minute driveShuttle service can be arranged by hotel

Local Shuttle Info: Trolley stop located directly in front of the hotel and runs every 20 minutes from 7:30 am - 11:00 pm daily in the summer and daily from 8:00 am -6:00 pm winter hours.

Breakfast Information

Full Breakfast buffet offered from 7am to 11am, cost $7.95/person.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Service dogs are allowed, we do not accept emotional support animals.

Parking Info

Free parking for our guests.

Internet / WiFI

Free Wi-Fi offered to our guests.

Misc Fees / Policies

Fee for cooked-to-order breakfast: approximately USD 6.99–14.99 for adults, and USD 6.99–14.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.