Gatlinburg Town Square by Exploria Resorts

515 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
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Very Good
4.0/5

Based on 715 guest reviews

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  • Indoor pool
  • Free WiFi
  • Outdoor seasonal pool
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
Select Your Room:
10/15/2021 - 10/16/2021
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

87
Very Good

Summary of 1,638 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 87/100 based on reviews from all travelers.

"Very good accommodation. Close to Great Smokey Mountains. Great location."

Value

83/100
68 reviews

"Best value for money."

Service

79/100
236 reviews

"Friendly, professional service, however housekeeping is less well rated." Recreation staff is nice.

Location

77/100
451 reviews

"Great location. Parking is rare." Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking.

Room

72/100
558 reviews

"Nice rooms and awesome views from the balconies." Average beds and room size, but needing some maintenance. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem. Good kitchenette.

Wellness Area

65/100
75 reviews

"Sufficient wellness & sports facilities." Wellness & sports facilities could use better cleaning.

Comfort

63/100
251 reviews

"Average sized rooms with typical beds, noise and comfort levels." Small bathrooms and inadequate A/C.

Cleanliness

63/100
242 reviews

"Pool is reasonably clean, but the bathrooms are less so." Wellness & sports facilities could use better cleaning.

Amenities

56/100
224 reviews

"Uninspiring entrance area with decent amenities and outdated facilities." Elevator in need of updating. Good outdoor sports facilities.

Breakfast

38/100
17 reviews

"Breakfast can be improved."

WiFi

20/100
10 reviews

"Wifi quality could be improved."

Rated 85/100 based on reviews from families.

"Recreation staff is nice."

Service

85/100
45 reviews

"Friendly service and great reception."

Location

78/100
106 reviews

"Well-located, although unfortunately the parking isn't easy." Near the city centre and great nearby nightlife.

Room

72/100
128 reviews

"Large rooms, with nice kitchenettes and balconies." Small rooms and poorly cleaned bathrooms. Furniture and beds are acceptable. Views are great, but rooms are outdated and poorly-maintained. Shower can be a problem.

Comfort

65/100
75 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Big rooms, but small bathrooms.

Cleanliness

60/100
56 reviews

"Moderately clean accommodation facilities." Pool is reasonably clean, but the bathrooms are less so.

Pool

55/100
32 reviews

"Moderately clean pool area."

Amenities

51/100
72 reviews

"Ordinary amenities. Elevator in need of updating."

Breakfast

34/100
10 reviews

"Breakfast can be improved."

Rated 81/100 based on reviews from couples.

"Good value. Good location."

Value

84/100
18 reviews

"Best value for money."

Location

75/100
132 reviews

"Well-located, although unfortunately the parking isn't easy." Near city centre with great sightseeing and nearby restaurants.

Service

73/100
73 reviews

"Service is welcoming, but housekeeping is not great."

Room

70/100
167 reviews

"Nice rooms and awesome views from the balconies." Old rooms, but decent size, clean enough, with okay beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem. Good kitchenette.

Wellness Area

63/100
27 reviews

"Sufficient wellness & sports facilities."

Cleanliness

63/100
71 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean accommodation facilities.

WiFi

22/100
6 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from solo travelers.

"Great location. Great room."

Location

75/100
8 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

67/100
7 reviews

"Room is all right."

Comfort

57/100
6 reviews

"Comfortable."

Rated 81/100 based on reviews from all travelers.

"Very good accommodation. Close to Great Smokey Mountains. Great location."

Value

82/100
67 reviews

"Best value for money."

Service

79/100
235 reviews

"Friendly, professional service, however housekeeping is less well rated." Recreation staff is nice.

Location

77/100
447 reviews

"Great location. Parking is rare." Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking.

Room

72/100
557 reviews

"Nice rooms and awesome views from the balconies." Average beds and room size, but needing some maintenance. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem. Good kitchenette.

Wellness Area

65/100
75 reviews

"Sufficient wellness & sports facilities." Wellness & sports facilities could use better cleaning.

Comfort

63/100
251 reviews

"Average sized rooms with typical beds, noise and comfort levels." Small bathrooms and inadequate A/C.

Cleanliness

63/100
241 reviews

"Pool is reasonably clean, but the bathrooms are less so." Wellness & sports facilities could use better cleaning.

Amenities

56/100
223 reviews

"Amenities and facilities adequate but in need of updating." Elevator in need of updating. Good outdoor sports facilities.

Breakfast

38/100
17 reviews

"Breakfast can be improved."

WiFi

20/100
10 reviews

"Wifi quality could be improved."

Rated 83/100 based on reviews from families.

"Recreation staff is nice."

Service

85/100
44 reviews

"Friendly service and great reception."

Location

78/100
105 reviews

"Well-located, although unfortunately the parking isn't easy." Near the city centre and great nearby nightlife.

Room

72/100
128 reviews

"Large rooms, with nice kitchenettes and balconies." Small rooms and poorly cleaned bathrooms. Furniture and beds are acceptable. Views are great, but rooms are outdated and poorly-maintained. Shower can be a problem.

Comfort

65/100
75 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Big rooms, but small bathrooms.

Cleanliness

60/100
56 reviews

"Moderately clean accommodation facilities." Pool is reasonably clean, but the bathrooms are less so.

Pool

55/100
32 reviews

"Moderately clean pool area."

Amenities

51/100
72 reviews

"Ordinary amenities. Elevator in need of updating."

Breakfast

34/100
10 reviews

"Breakfast can be improved."

Rated 80/100 based on reviews from couples.

"Good value. Good location."

Value

84/100
18 reviews

"Best value for money."

Location

75/100
132 reviews

"Well-located, although unfortunately the parking isn't easy." Near city centre with great sightseeing and nearby restaurants.

Service

73/100
73 reviews

"Service is welcoming, but housekeeping is not great."

Room

70/100
167 reviews

"Nice rooms and awesome views from the balconies." Old rooms, but decent size, clean enough, with okay beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem. Good kitchenette.

Wellness Area

63/100
27 reviews

"Sufficient wellness & sports facilities."

Cleanliness

63/100
71 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean accommodation facilities.

WiFi

22/100
6 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from solo travelers.

"Great location. Great room."

Location

75/100
8 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

67/100
7 reviews

"Room is all right."

Comfort

57/100
6 reviews

"Comfortable."

Review Semantics by TrustYou

Property Description

With a stay at Gatlinburg Town Square by Exploria Resorts in Gatlinburg, you'll be a 1-minute walk from Gatlinburg Convention Center and 7 minutes by foot from Arcadia. This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.4 mi (0.6 km) from Gatlinburg Ziplines.

Make yourself at home in one of the 221 air-conditioned rooms featuring microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.1 km / 0.1 mi
Arcadia - 0.5 km / 0.3 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.6 km / 0.4 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.4 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.7 km / 0.4 mi
Ripley's Haunted Adventure - 0.8 km / 0.5 mi
Christ in the Smokies Museum and Gardens - 0.8 km / 0.5 mi
Mynatt Park - 0.9 km / 0.5 mi
World of Illusions - 0.9 km / 0.6 mi
Ober Gatlinburg Aerial Tramway - 0.9 km / 0.6 mi
Mysterious Mansion - 1 km / 0.6 mi
Smoky Mountain Brewery - 1 km / 0.6 mi

The nearest major airport is Alcoa - Knoxville Airport (TYS) - 72 km / 44.8 mi

Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and barbecue grills.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Indoor pool
  • 24-hour front desk
  • Spa tub
  • Free WiFi
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • Smoke-free property
  • Total number of rooms - 221
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • In-room accessibility
  • Laundry facilities
  • Children's pool
  • Free self parking
  • Fitness facilities
  • Concierge services

Airport & Shuttle Information

The closest airport is in Knoxville. From Knoxville, take I 40 East to exit #407 (Dollywood exit). This will put you on Hwy. 66. Stay straight on Hwy 66, through Sevierville and Pigeon Forge. This will bring you to downtown Gatlinburg. All traffic lights are numbered in Gatlinburg. Go to traffic light # 8 and turn left on Historic Nature Trail and go approx. 3 blocks up and check-in desk will be on the left.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

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Testimonials:

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