Gatlinburg Town Square by Exploria Resorts

515 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
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Very Good
4.0/5

Based on 1552 guest reviews

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  • Free WiFi
  • Outdoor seasonal pool
  • Number of indoor pools - 1
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
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07/02/2022 - 07/03/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

88
Excellent

Summary of 1,701 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

Very good accommodation. Close to Great Smokey Mountains. Great location.

Value

83/100
82 reviews

Best value for money.

Location

76/100
463 reviews

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

Service

73/100
245 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Recreation staff is nice.

Food

71/100
25 reviews

Menu is excellent with tasty food.

Room

69/100
611 reviews

Decently sized rooms with okay minibars. Poorly-maintained rooms with low rated beds, furniture, and TVs. Decent balconies and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Great kitchenettes and views, but outdated, with poor A/C. Shower can be a problem.

Cleanliness

67/100
277 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Clean accommodation facilities. Moderately clean wellness & sports facilities.

Wellness Area

62/100
74 reviews

Moderately clean wellness & sports facilities. Fitness area can be optimized.

Amenities

53/100
240 reviews

Uninspiring entrance area with decent amenities and outdated facilities. Elevator in need of updating. Good handicap accessible facilities. Good outdoor sports facilities. Unspectacular architecture. Awesome terrace.

Pool

47/100
89 reviews

Pool in need of cleaning.

Breakfast

41/100
14 reviews

Breakfast can be improved.

Rated 86/100 based on reviews from families.

Good outdoor sports facilities.

Value

82/100
29 reviews

Best value for money.

Service

78/100
52 reviews

Friendly service, and reception was okay.

Location

78/100
123 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Room

69/100
159 reviews

Uncomfortable beds and poorly maintained rooms, but clean enough. Outdated rooms with small bathrooms and poor furniture. Great balconies and views, okay-size rooms. Shower can be a problem. Good kitchenette.

Food

67/100
8 reviews

Food is all right.

Cleanliness

65/100
70 reviews

Rooms are moderately tidy but pool area could use more attention. Clean accommodation facilities.

Wellness Area

60/100
16 reviews

Sufficient wellness & sports facilities.

Comfort

53/100
87 reviews

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms and uncomfortable beds.

Amenities

49/100
75 reviews

Amenities are not the best. Elevator in need of updating.

Pool

48/100
33 reviews

Pool in need of cleaning.

Breakfast

37/100
6 reviews

Breakfast can be improved.

Rated 84/100 based on reviews from couples.

Great shopping. Wonderful sightseeing.

Value

84/100
22 reviews

Best value for money.

Cleanliness

76/100
82 reviews

Cleanliness is lacking in rooms and bathrooms. Clean accommodation facilities.

Service

76/100
67 reviews

Friendly service, but housekeeping was less impressive.

Location

73/100
135 reviews

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

Room

72/100
175 reviews

Lovely rooms with pleasant views. Old, mostly clean rooms with decent balconies but uncomfortable furniture. Rooms are outdated and have beds described by guests as uncomfortable. Small rooms and poorly cleaned bathrooms. Good kitchenette. Shower can be a problem. Acceptable minibar.

Food

70/100
6 reviews

Delicious food.

Wellness Area

64/100
24 reviews

Sufficient wellness & sports facilities.

Pool

44/100
20 reviews

Pool should be renewed.

Rated 84/100 based on reviews from solo travelers.

Great location.

Location

77/100
7 reviews

Great location.

Room

66/100
8 reviews

Room is all right.

Comfort

54/100
6 reviews

Comfortable.

Amenities

51/100
6 reviews

Ordinary amenities.

Rated 81/100 based on reviews from all travelers.

Very good accommodation. Close to Great Smokey Mountains. Great location.

Value

83/100
79 reviews

Best value for money.

Location

76/100
457 reviews

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

Service

73/100
242 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping. Recreation staff is nice.

Food

71/100
25 reviews

Menu is excellent with tasty food.

Room

69/100
604 reviews

Rooms are okay but insufficiently maintained. Small rooms and poorly cleaned bathrooms. Poor beds, minibars, TV's, and furniture. Great kitchenettes and views, but outdated, with poor A/C. Shower can be a problem. Adequate balcony.

Cleanliness

67/100
272 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Clean accommodation facilities. Moderately clean wellness & sports facilities.

Wellness Area

62/100
74 reviews

Moderately clean wellness & sports facilities. Fitness area can be optimized.

Comfort

56/100
271 reviews

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms, uncomfortable beds, and inadequate A/C.

Amenities

53/100
239 reviews

Amenities and facilities adequate but in need of updating. Elevator in need of updating. Good handicap accessible facilities. Good outdoor sports facilities. Unspectacular architecture. Awesome terrace.

Pool

47/100
88 reviews

Pool in need of cleaning.

Breakfast

34/100
13 reviews

Breakfast can be improved.

Rated 85/100 based on reviews from families.

Good outdoor sports facilities.

Value

83/100
28 reviews

Best value for money.

Service

78/100
50 reviews

Friendly service, and reception was okay.

Location

78/100
121 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Room

70/100
156 reviews

Uncomfortable beds and poorly maintained rooms, but clean enough. Outdated rooms with small bathrooms and poor furniture. Great balconies and views, okay-size rooms. Shower can be a problem. Good kitchenette.

Cleanliness

67/100
68 reviews

Rooms are moderately tidy but pool area could use more attention. Clean accommodation facilities.

Food

67/100
8 reviews

Food is all right.

Wellness Area

60/100
16 reviews

Sufficient wellness & sports facilities.

Comfort

54/100
86 reviews

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms and uncomfortable beds.

Amenities

49/100
75 reviews

Amenities are not the best. Elevator in need of updating.

Pool

48/100
33 reviews

Pool in need of cleaning.

Breakfast

37/100
6 reviews

Breakfast can be improved.

Rated 82/100 based on reviews from couples.

Wonderful sightseeing.

Value

84/100
22 reviews

Best value for money.

Service

76/100
66 reviews

Friendly service, but housekeeping was less impressive.

Cleanliness

74/100
80 reviews

Cleanliness is lacking in rooms and bathrooms. Clean accommodation facilities.

Location

72/100
134 reviews

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

Room

71/100
173 reviews

Lovely rooms with pleasant views. Rooms are outdated and have beds described by guests as uncomfortable. Old, mostly clean rooms with decent balconies but uncomfortable furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Good kitchenette.

Food

70/100
6 reviews

Delicious food.

Wellness Area

64/100
24 reviews

Sufficient wellness & sports facilities.

Comfort

60/100
76 reviews

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms and uncomfortable beds.

Amenities

56/100
65 reviews

Ordinary amenities. Elevator in need of updating.

Pool

44/100
20 reviews

Pool should be renewed.

Rated 84/100 based on reviews from solo travelers.

Great location.

Location

77/100
7 reviews

Great location.

Room

66/100
8 reviews

Room is all right.

Comfort

54/100
6 reviews

Comfortable.

Amenities

51/100
6 reviews

Ordinary amenities.

Rated 83/100 based on reviews from all travelers.

Very good accommodation. Close to Great Smokey Mountains. Great location.

Location

78/100
5 reviews

Great location.

Room

63/100
6 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

In the midst of the Great Smoky Mountains, in the heart of Downtown Gatlinburg, you'll find resort living the way it should be at Gatlinburg Town Square & Town Village. Gatlinburg is considered the "Heart of the Smoky Mountains" and sits at the main entrance to the Great Smoky Mountains National Park (GSMNP), so you're only minutes from great hiking trails, trout streams, wildlife habitat and great mountain vistas.At our resort you'll stay in accommodations with all the comforts of home, including spacious condos with a fully equipped kitchen in one, two and three bedroom units. You'll enjoy little extras, too; a toasty mountain stone gas fireplace; a private Jacuzzi; and some condos have a balcony that opens to a breathtaking panorama of the Smokies. Best of all, friendly, attentive service will make you feel like one of our family and creates the ultimate vacation experience that delivers “Quality time and piece of mind”.

Amenities / Features


  • Check In: 4:00 pm
  • Check Out: 10:00 am
  • Air conditioning
  • Alarm clock
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • VCR or VCP

Airport & Shuttle Information

The closest airport is in Knoxville. From Knoxville, take I 40 East to exit #407 (Dollywood exit). This will put you on Hwy. 66. Stay straight on Hwy 66, through Sevierville and Pigeon Forge. This will bring you to downtown Gatlinburg. All traffic lights are numbered in Gatlinburg. Go to traffic light # 8 and turn left on Historic Nature Trail and go approx. 3 blocks up and check-in desk will be on the left.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

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