Gatlinburg Town Square by Exploria Resorts

515 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gatlinburg Convention Center
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Very Good
4.0/5

Based on 3207 guest reviews

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  • Indoor pool
  • Free WiFi
  • Outdoor seasonal pool
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
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11/27/2020 - 11/28/2020
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

87
Excellent

Summary of 1,845 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 87/100 based on reviews from all travelers.

"Excellent accommodation. Great rooms in excellent location."

Service

80/100
244 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Recreation staff is nice. Booking process is sufficient. Room service could have been improved.

Location

76/100
471 reviews

"Great location. Easy car access but inadequate parking." Centrally located, near restaurants, bars, and shopping.

Room

72/100
632 reviews

"Nice rooms and awesome views from the balconies." Rooms are big enough and acceptably clean, but with poor beds and A/C. Rooms are small and furniture and TV's substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem. Good kitchenette.

Cleanliness

67/100
197 reviews

"Clean pool area and moderately clean rooms." Clean accommodation facilities.

Wellness Area

66/100
88 reviews

"Fitness area is subpar but wellness area/options are acceptable."

Breakfast

37/100
21 reviews

"Breakfast can be improved."

WiFi

33/100
37 reviews

"Wifi quality could be improved."

Rated 85/100 based on reviews from couples.

"Great shopping. Beautiful architecture."

Service

75/100
73 reviews

"Friendly service with great reception but subpar housekeeping." Recreation staff is nice.

Location

72/100
133 reviews

"Well-located, although unfortunately the parking isn't easy." Centrally located, near restaurants, bars, and shopping.

Room

71/100
178 reviews

"Nice rooms and awesome views from the balconies." Rooms are okay but insufficiently maintained. Outdated room with substandard furniture, beds and TV. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Good kitchenette.

Cleanliness

66/100
65 reviews

"Cleanliness is lacking in rooms and bathrooms." Clean accommodation facilities.

Wellness Area

64/100
27 reviews

"Sufficient wellness & sports facilities."

Breakfast

40/100
6 reviews

"Breakfast can be improved."

WiFi

18/100
13 reviews

"Wifi quality could be improved."

Rated 86/100 based on reviews from families.

"Awesome terrace. Good outdoor sports facilities."

Service

81/100
40 reviews

"Friendly service."

Room

73/100
119 reviews

"Nice rooms and awesome views from the balconies." Rooms and beds are adequate. Rooms are small and furniture and TV's substandard. Old, poorly maintained rooms. Shower can be a problem. Good kitchenette.

Location

71/100
105 reviews

"Well-located, although unfortunately the parking isn't easy." Near the city centre and great nearby nightlife.

Wellness Area

70/100
22 reviews

"Great wellness & sports facilities."

Cleanliness

69/100
37 reviews

"Clean pool area and moderately clean rooms." Clean accommodation facilities.

Amenities

64/100
69 reviews

"Ordinary amenities. Elevator in need of updating." Good outdoor sports facilities.

Comfort

60/100
58 reviews

"Average sized rooms with typical beds, noise and comfort levels." Bathroom could be bigger.

Breakfast

33/100
7 reviews

"Breakfast can be improved."

WiFi

20/100
6 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from solo travelers.

"Good location."

Location

74/100
7 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

63/100
7 reviews

"Room is all right."

Comfort

52/100
6 reviews

"Comfortable."

Rated 85/100 based on reviews from all travelers.

"Excellent accommodation. Great rooms in excellent location."

Service

80/100
241 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Recreation staff is nice. Booking process is sufficient. Room service could have been improved.

Location

76/100
468 reviews

"Great location. Easy car access but inadequate parking." Centrally located, near restaurants, bars, and shopping.

Room

72/100
627 reviews

"Nice rooms and awesome views from the balconies." Rooms are big enough and acceptably clean, but with poor beds and A/C. Rooms are small and furniture and TV's substandard. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem. Good kitchenette.

Cleanliness

67/100
196 reviews

"Clean pool area and moderately clean rooms." Clean accommodation facilities.

Wellness Area

66/100
88 reviews

"Fitness area is subpar but wellness area/options are acceptable."

Amenities

66/100
230 reviews

"Conventional kids facilities. Elevator in need of updating." Facilities are old, but the terrace is lovely. Beautiful architecture. Good handicap accessible facilities. Good outdoor sports facilities.

Breakfast

37/100
21 reviews

"Breakfast can be improved."

WiFi

33/100
37 reviews

"Wifi quality could be improved."

Rated 85/100 based on reviews from couples.

"Great shopping. Beautiful architecture."

Service

75/100
73 reviews

"Friendly service with great reception but subpar housekeeping." Recreation staff is nice.

Location

72/100
133 reviews

"Well-located, although unfortunately the parking isn't easy." Centrally located, near restaurants, bars, and shopping.

Room

71/100
177 reviews

"Nice rooms and awesome views from the balconies." Rooms are okay but insufficiently maintained. Outdated room with substandard furniture, beds and TV. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Good kitchenette.

Cleanliness

66/100
65 reviews

"Cleanliness is lacking in rooms and bathrooms." Clean accommodation facilities.

Wellness Area

64/100
27 reviews

"Sufficient wellness & sports facilities."

Breakfast

40/100
6 reviews

"Breakfast can be improved."

WiFi

18/100
13 reviews

"Wifi quality could be improved."

Rated 86/100 based on reviews from families.

"Awesome terrace. Good outdoor sports facilities."

Service

82/100
38 reviews

"Friendly service."

Room

73/100
118 reviews

"Nice rooms and awesome views from the balconies." Rooms and beds are adequate. Rooms are small and furniture and TV's substandard. Old, poorly maintained rooms. Shower can be a problem. Good kitchenette.

Location

71/100
104 reviews

"Well-located, although unfortunately the parking isn't easy." Near the city centre and great nearby nightlife.

Wellness Area

70/100
22 reviews

"Great wellness & sports facilities."

Cleanliness

69/100
37 reviews

"Clean pool area and moderately clean rooms." Clean accommodation facilities.

Amenities

64/100
69 reviews

"Ordinary amenities. Elevator in need of updating." Good outdoor sports facilities.

Comfort

60/100
57 reviews

"Average sized rooms with typical beds, noise and comfort levels." Bathroom could be bigger.

Breakfast

33/100
7 reviews

"Breakfast can be improved."

WiFi

20/100
6 reviews

"Wifi quality could be improved."

Rated 74/100 based on reviews from solo travelers.

"Good location."

Location

74/100
7 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

63/100
7 reviews

"Room is all right."

Comfort

52/100
6 reviews

"Comfortable."

Review Semantics by TrustYou

Property Description

With a stay at Gatlinburg Town Square by Exploria Resorts in Gatlinburg, you'll be just steps from Gatlinburg Convention Center and 8 minutes by foot from Gatlinburg SkyLift Park. This hotel is 0.3 mi (0.5 km) from Gatlinburg Space Needle and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

Make yourself at home in one of the 221 air-conditioned rooms featuring microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.1 km / 0.1 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.6 km / 0.4 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.4 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.7 km / 0.4 mi
Ripley's Haunted Adventure - 0.8 km / 0.5 mi
Amazing Mirror Maze - 0.8 km / 0.5 mi
Christ in the Smokies Museum and Gardens - 0.8 km / 0.5 mi
Mynatt Park - 0.9 km / 0.5 mi
World of Illusions - 0.9 km / 0.6 mi
Ober Gatlinburg Aerial Tramway - 0.9 km / 0.6 mi
Ober Gatlinburg Ski Area & Amusement Park - 0.9 km / 0.6 mi
Mysterious Mansion - 1 km / 0.6 mi

The preferred airport for Gatlinburg Town Square by Exploria Resorts is McGhee Tyson Airport (TYS) - 72 km / 44.8 mi

Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and barbecue grills.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Indoor pool
  • 24-hour front desk
  • Spa tub
  • Free WiFi
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • In-room accessibility
  • Total number of rooms - 221
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Smoke-free property
  • Laundry facilities
  • Children's pool
  • Free self parking
  • Fitness facilities
  • Concierge services

Airport & Shuttle Information

The closest airport is in Knoxville. From Knoxville, take I 40 East to exit #407 (Dollywood exit). This will put you on Hwy. 66. Stay straight on Hwy 66, through Sevierville and Pigeon Forge. This will bring you to downtown Gatlinburg. All traffic lights are numbered in Gatlinburg. Go to traffic light # 8 and turn left on Historic Nature Trail and go approx. 3 blocks up and check-in desk will be on the left.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures