Gatlinburg Town Square by Exploria Resorts

515 Historic Nature Trail, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Ripley's Aquarium of the Smokies
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Very Good
4.0/5

Based on 2758 guest reviews

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  • Free WiFi
  • Outdoor seasonal pool
  • Number of indoor pools - 1
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
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12/04/2022 - 12/05/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

Rated 86/100 based on reviews from all travelers.

Very good accommodation. Close to Great Smokey Mountains. Great location.

Value

81/100
84 reviews

Best value for money.

Food

74/100
25 reviews

Delicious food.

Location

74/100
521 reviews

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

Service

71/100
259 reviews

Friendly, acceptably professional service. Housekeeping and management are lacking. Recreation staff is nice. Booking process should be better organized.

Room

67/100
671 reviews

Rooms are old and with poor maintenance, but decent overall with typical balconies. Small rooms and poorly cleaned bathrooms. Large rooms with nice kitchenettes. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem. Decent views and okay minibars.

Cleanliness

57/100
300 reviews

Moderately clean accommodation facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Pool

48/100
103 reviews

Pool in need of cleaning.

Amenities

41/100
250 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities are all right. Architecture not so nice.

Breakfast

22/100
14 reviews

Breakfast can be improved.

Rated 81/100 based on reviews from couples.

Great shopping. Good restaurants & bars in the area.

Value

80/100
28 reviews

Best value for money.

Location

72/100
152 reviews

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

Service

68/100
71 reviews

Reception and service are alright. Service is welcoming, but housekeeping is not great.

Room

67/100
193 reviews

Rooms are old and with poor maintenance, but decent overall with typical balconies. Small rooms and poorly cleaned bathrooms. Large rooms with nice kitchenettes. Poor beds, minibars, TV's, and furniture. Shower can be a problem. Average view.

Cleanliness

62/100
85 reviews

Quite clean. Bathroom needs cleaning.

Comfort

59/100
80 reviews

Comfort and noise level are okay, rooms are large. Small bathrooms and uncomfortable beds.

Pool

45/100
23 reviews

Pool should be renewed.

Rated 83/100 based on reviews from families.

Good accessibility by car. Good kitchenette.

Value

80/100
28 reviews

Best value for money.

Service

76/100
58 reviews

Service is welcoming, but housekeeping is not great.

Food

73/100
6 reviews

Delicious food.

Location

73/100
146 reviews

Great location. Easy car access but inadequate parking. Near the city centre and great nearby nightlife.

Room

67/100
177 reviews

Decent balconies and reasonably clean rooms. Spacious rooms but not well-kept, with subpar beds and furniture. Small rooms and poorly cleaned bathrooms. Great kitchenettes and views, but outdated, with poor A/C. Shower can be a problem.

Comfort

57/100
92 reviews

Comfort and noise level are okay, rooms are large. Small bathrooms, uncomfortable beds, and inadequate A/C.

Cleanliness

54/100
79 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean accommodation facilities.

Pool

47/100
36 reviews

Pool in need of cleaning.

Amenities

36/100
67 reviews

Facilities in need of refurbishment. Elevator in need of updating.

Vibe

27/100
24 reviews

Atmosphere not particularly friendly, giving poor vibes. Accommodation could use some updating. Accommodation is relatively stylish.

Breakfast

20/100
6 reviews

Breakfast can be improved.

Rated 74/100 based on reviews from solo travelers.

Near city centre.

Location

80/100
11 reviews

Great location.

Service

74/100
5 reviews

Fantastic service.

Room

63/100
13 reviews

Room is all right.

Comfort

61/100
6 reviews

Comfortable.

Cleanliness

59/100
5 reviews

Quite clean.

Amenities

43/100
6 reviews

Amenities are not the best.

Rated 78/100 based on reviews from all travelers.

Very good accommodation. Close to Great Smokey Mountains. Great location.

Value

81/100
81 reviews

Best value for money.

Food

74/100
25 reviews

Delicious food.

Location

74/100
510 reviews

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping.

Service

71/100
255 reviews

Friendly, acceptably professional service. Housekeeping and management are lacking. Recreation staff is nice. Booking process should be better organized.

Room

67/100
660 reviews

Average rooms, with okay balconies. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Large rooms with nice kitchenettes. Shower can be a problem. Rooms needing updating with poor quality A/C and minibars. Average view.

Cleanliness

57/100
295 reviews

Moderately clean accommodation facilities. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

Pool

48/100
102 reviews

Pool in need of cleaning.

Amenities

41/100
248 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Handicap accessible facilities are all right. Architecture not so nice.

Breakfast

18/100
13 reviews

Breakfast can be improved.

Rated 78/100 based on reviews from couples.

Great shopping. Wonderful sightseeing.

Value

80/100
28 reviews

Best value for money.

Location

72/100
151 reviews

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants.

Service

68/100
70 reviews

Reception and service are alright. Service is welcoming, but housekeeping is not great.

Room

66/100
190 reviews

Rooms are old and with poor maintenance, but decent overall with typical balconies. Small rooms and poorly cleaned bathrooms. Large rooms with nice kitchenettes. Poor beds, minibars, TV's, and furniture. Shower can be a problem. Average view.

Cleanliness

61/100
83 reviews

Quite clean. Bathroom needs cleaning.

Comfort

59/100
80 reviews

Comfort and noise level are okay, rooms are large. Small bathrooms and uncomfortable beds.

Pool

45/100
23 reviews

Pool should be renewed.

Amenities

42/100
69 reviews

Facilities in need of refurbishment. Elevator in need of updating.

Rated 81/100 based on reviews from families.

Good accessibility by car. Good kitchenette.

Value

80/100
27 reviews

Best value for money.

Service

76/100
55 reviews

Service is welcoming, but housekeeping is not great.

Food

73/100
6 reviews

Delicious food.

Location

72/100
140 reviews

Great location. Easy car access but inadequate parking. Near the city centre and great nearby nightlife.

Room

67/100
172 reviews

Decent balconies and reasonably clean rooms. Spacious rooms but not well-kept, with subpar beds and furniture. Small rooms and poorly cleaned bathrooms. Great kitchenettes and views, but outdated, with poor A/C. Shower can be a problem.

Comfort

57/100
90 reviews

Comfort and noise level are okay, rooms are large. Small bathrooms, uncomfortable beds, and inadequate A/C.

Cleanliness

55/100
77 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean accommodation facilities.

Pool

47/100
36 reviews

Pool in need of cleaning.

Amenities

36/100
66 reviews

Facilities in need of refurbishment. Elevator in need of updating.

Vibe

27/100
24 reviews

Atmosphere not particularly friendly, giving poor vibes. Accommodation could use some updating. Accommodation is relatively stylish.

Breakfast

20/100
6 reviews

Breakfast can be improved.

Rated 76/100 based on reviews from solo travelers.

Near city centre.

Location

80/100
10 reviews

Great location.

Service

74/100
5 reviews

Fantastic service.

Room

62/100
12 reviews

Room is all right.

Cleanliness

59/100
5 reviews

Quite clean.

Comfort

58/100
5 reviews

Comfortable.

Amenities

43/100
6 reviews

Amenities are not the best.

Rated 88/100 based on reviews from all travelers.

Very good accommodation. Close to Great Smokey Mountains. Great location.

Location

77/100
8 reviews

Great location.

Room

63/100
7 reviews

Room is all right.

Rated 85/100 based on reviews from families.

Great location.

Location

78/100
5 reviews

Great location.

Review Semantics by TrustYou

Property Description

With a stay at Gatlinburg Town Square by Exploria Resorts in Gatlinburg, you'll be a 2-minute drive from Great Smoky Mountains National Park and 5 minutes from Ripley's Aquarium of the Smokies. This hotel is 11.8 mi (18.9 km) from Dollywood and 0.4 mi (0.7 km) from Gatlinburg SkyLift Park.

Make yourself at home in one of the 221 air-conditioned rooms featuring microwaves. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Convention Center - 0.1 km / 0.1 mi
Arcadia - 0.5 km / 0.3 mi
Gatlinburg Space Needle - 0.5 km / 0.3 mi
Gatlinburg Ziplines - 0.6 km / 0.4 mi
Ole Smoky Moonshine Distillery - 0.6 km / 0.4 mi
Hollywood Star Cars Museum - 0.6 km / 0.4 mi
Ripley's Believe It Or Not Museum - 0.6 km / 0.4 mi
Gatlinburg SkyLift Park - 0.7 km / 0.4 mi
Ober Gatlinburg Aerial Tramway - 0.9 km / 0.6 mi
Fannie Farkle's Family Fun Parlor - 0.9 km / 0.6 mi
Mysterious Mansion - 1 km / 0.6 mi
Smoky Mountain Brewery - 1 km / 0.6 mi
Guinness World Records Museum - 1.1 km / 0.7 mi
Mountain Mall - 1.1 km / 0.7 mi
Ripley's Aquarium of the Smokies - 1.4 km / 0.8 mi

The nearest major airport is McGhee Tyson Airport (TYS) - 68.8 km / 42.7 mi

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and barbecue grills.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum age of oldest guest: 21
  • Covered parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Free WiFi
  • Playground on site
  • Number of spa tubs - 1
  • Barbecue grill(s)
  • Well-lit path to entrance
  • Outdoor seasonal pool
  • Total number of rooms - 221
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Number of indoor pools - 1
  • Smoke-free property
  • Laundry facilities
  • Children's pool
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Fitness facilities
  • Basketball on site
  • Concierge services

Airport & Shuttle Information

McGhee Tyson Airport (42 miles), Moore-Murrell Airport (34 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

  • Housekeeping fees vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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