Pool
Good pool, acceptably clean.
Wellness Area
Great wellness and sauna facilities. Moderately clean wellness & sports facilities.
Service
Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great. Booking process is sufficient. Room service could have been improved. Hotel security can be an issue. The bar needs better service.
Location
Great location. Easy car access but inadequate parking. Centrally located, near restaurants, bars, and shopping.
Food
Good food, especially side dishes. Clean enough dining area, but food is expensive. Menu is alright, but snacks are not great. Complaints about dining experience with subpar desserts & fruits.
WiFi
Regular internet service. Wifi quality could be improved.
Room
Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Adequate balcony. Shower can be a problem.
Comfort
Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.
Cleanliness
Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean. Moderately clean wellness & sports facilities. Dining area is relatively clean.
Breakfast
Some complaints about quality and price of breakfast.
Vibe
Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain. Great for a wellness holiday. Awesome for families.