Microtel Inn & Suites by Wyndham Gatlinburg

211 Historic Nature Trl, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Gatlinburg SkyLift Park
Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Average
3.0/5

Based on 2379 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Free self parking
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07/02/2022 - 07/03/2022
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Microtel Inn & Suites by Wyndham Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Gatlinburg Hotel"
Overall Score3.0/ 5
Hotel was a decent stay. room was comfortable and maintained. Outside of Hotel was quite run down. Hotel staff was efficient and friendly.
(Individual traveler, booked 1 room), from US flag
21-Jun-2022 Verified Review, stayed from Thu Jun 16 to Sun Jun 19 2022 at a $182.99 average nightly rate.
"Great Location & Hotel"
Overall Score5.0/ 5
The staff was friendly. It is a great location. The beds were comfortable. The room was clean. They do have breakfast. We will stay there again.
(Individual traveler, booked 1 room), from US flag
04-Apr-2022 Verified Review, stayed from Sat Mar 26 to Wed Mar 30 2022 at a $86.14 average nightly rate.
"Nasty"
Overall Score1.0/ 5
The room had good and stuff all over the floor, hadn’t been vacuumed and my feet ( with my shoes on) because I wouldn’t walk barefoot). Stuck to the bathroom floor. I was hesitate about sleeping conditions, but I tried to make sure the sheets were clean. Glad I was only staying overnight.
(Individual traveler, booked 1 room), from US flag
12-Nov-2021 Verified Review, stayed from Tue Nov 09 to Wed Nov 10 2021 at a $113.99 average nightly rate.
"Nice Stay"
Overall Score5.0/ 5
It was clean and people working in the hotel was nice.
(Individual traveler, booked 1 room), from US flag
22-May-2021 Verified Review, stayed from Wed May 19 to Thu May 20 2021 at a $80.99 average nightly rate.
"Not horrible but definitely not the best."
Overall Score3.0/ 5
No coffe makers in room, room wasn’t the cleanest, not horribly nasty but not very clean either. Maybe a little too expensive for the price. Very good location though.
(Individual traveler, booked 1 room), from US flag
19-Jun-2020 Verified Review, stayed from Fri Jun 19 to Sat Jun 20 2020 at a $113.99 average nightly rate.
"Room small and not clean."
Overall Score2.0/ 5
There were bugs in our room when we arrived, the bed sheets were dirty and we had to change them ourselves, there was hair on the washcloths and towels as well as a strong odor of smoke. Even though it was convenient to our event I would never stay at this hotel again.
(Individual traveler, booked 1 room), from US flag
11-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $124.00 average nightly rate.
"Found bugs and room dirty."
Overall Score2.0/ 5
Poor rating due to bugs.
(Individual traveler, booked 1 room), from US flag
12-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate.
"Found bed bug in room floor dirty."
Overall Score1.0/ 5
Bed bug in room. Floor dirty and cleaning crew didn’t clean up room. Will not be staying here again!
(Individual traveler, booked 1 room), from US flag
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate.
"Bed bug in room. Not clean."
Overall Score1.0/ 5
Found a bed bug in the room.
(Individual traveler, booked 1 room), from US flag
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $122.47 average nightly rate.
"The keys didn't work very well and it took a long time to get hot water."
Overall Score3.0/ 5
The keys didn't work very well and it took a long, long time to get hot water to the shower.
(Individual traveler, booked 1 room), from US flag
04-Aug-2019 Verified Review, stayed from Thu Aug 01 to Sun Aug 04 2019 at a $146.99 average nightly rate.
"Good Location"
Overall Score3.0/ 5
The hotel is in a great location very close to strip. Room was small but large enough for me and my grand daughter.But the air conditioning unit was too loud. I didn't get a good night sleep well I was there.
(Individual traveler, booked 1 room), from US flag
24-Jun-2019 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2019 at a $111.66 average nightly rate.

Summary of Verified Reviews

Rated 72/100 based on reviews from all travelers.

Fair budget hotel. Room needs to be improved. Great location.

Location

92/100
752 reviews

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking. Close to business sites.

WiFi

78/100
12 reviews

Fast and cheap WiFi. Wifi quality could be improved.

Service

73/100
413 reviews

Friendly service and great reception. Poorly-managed, moderately professional staff and housekeeping. Hotel security can be an issue. Recreation staff is nice. Booking process should be better organized. Room service is perfect.

Room

44/100
879 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Excellent views from old, small rooms with inadequate A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Comfort

37/100
471 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Cleanliness

35/100
538 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

28/100
169 reviews

Breakfast affordable but not highly reviewed.

Amenities

14/100
248 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

Rated 67/100 based on reviews from couples.

Close to business sites.

Location

91/100
244 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to business sites.

Service

74/100
109 reviews

Service is friendly, but so-so housekeeping.

Room

42/100
263 reviews

Old, poorly-maintained rooms with poor minibars and kitchenettes. Small, poorly cleaned rooms with complaints about the furniture and A/C. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

Comfort

39/100
154 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Cleanliness

32/100
154 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

25/100
52 reviews

Breakfast can be improved.

Vibe

21/100
51 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

12/100
80 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Rated 65/100 based on reviews from families.

Fair breakfast prices.

Location

90/100
139 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

Service

74/100
77 reviews

Nice reception with friendly service and standard housekeeping.

Room

45/100
158 reviews

Guests complain about room maintenance, size, and cleanliness. Rooms are poorly-furnished and cleaned, with insufficient A/C. Lovely views and decent beds. Shower can be a problem.

Comfort

38/100
78 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Cleanliness

30/100
98 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

29/100
31 reviews

Breakfast can be improved.

Amenities

16/100
48 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 65/100 based on reviews from solo travelers.

Friendly service.

Location

92/100
18 reviews

Great location.

Service

75/100
8 reviews

Fantastic service.

Room

39/100
22 reviews

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

Cleanliness

39/100
16 reviews

Rooms could be cleaner.

Comfort

38/100
13 reviews

Uncomfortable, small rooms, with decent beds.

Breakfast

30/100
6 reviews

Breakfast can be improved.

Vibe

27/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

15/100
6 reviews

Hotel buildings could use some improvement.

Rated 68/100 based on reviews from business travelers.

Great location. Fantastic service.

Location

92/100
8 reviews

Great location.

Service

71/100
6 reviews

Fantastic service.

Room

37/100
8 reviews

Room needs to be improved.

Rated 64/100 based on reviews from all travelers.

Fair budget hotel. Room needs to be improved. Great location.

Location

92/100
744 reviews

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Convenient car access and well-priced parking. Close to business sites.

WiFi

78/100
12 reviews

Fast and cheap WiFi. Wifi quality could be improved.

Service

73/100
407 reviews

Friendly service and great reception. Poorly-managed, moderately professional staff and housekeeping. Hotel security can be an issue. Recreation staff is nice. Booking process should be better organized. Room service is perfect.

Room

45/100
870 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Excellent views from old, small rooms with inadequate A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Comfort

38/100
464 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Cleanliness

35/100
534 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

29/100
166 reviews

Breakfast affordable but not highly reviewed.

Amenities

15/100
245 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

Rated 65/100 based on reviews from couples.

Close to business sites.

Location

91/100
243 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to business sites.

Service

74/100
109 reviews

Service is friendly, but so-so housekeeping.

Room

43/100
261 reviews

Old, poorly-maintained rooms with poor minibars and kitchenettes. Small, poorly cleaned rooms with complaints about the furniture and A/C. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Shower can be a problem.

Comfort

40/100
153 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Cleanliness

32/100
153 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

25/100
51 reviews

Breakfast can be improved.

Vibe

21/100
50 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

12/100
79 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Rated 63/100 based on reviews from families.

Fair breakfast prices.

Location

90/100
137 reviews

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

Service

74/100
76 reviews

Nice reception with friendly service and standard housekeeping.

Room

46/100
154 reviews

Guests complain about room maintenance, size, and cleanliness. Rooms are poorly-furnished and cleaned, with insufficient A/C. Lovely views and decent beds. Shower can be a problem.

Comfort

39/100
75 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Cleanliness

30/100
96 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

29/100
31 reviews

Breakfast can be improved.

Amenities

16/100
48 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Rated 68/100 based on reviews from solo travelers.

Friendly service.

Location

92/100
18 reviews

Great location.

Service

75/100
8 reviews

Fantastic service.

Room

39/100
22 reviews

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

Cleanliness

39/100
16 reviews

Rooms could be cleaner.

Comfort

38/100
13 reviews

Uncomfortable, small rooms, with decent beds.

Breakfast

30/100
6 reviews

Breakfast can be improved.

Vibe

27/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

15/100
6 reviews

Hotel buildings could use some improvement.

Rated 65/100 based on reviews from business travelers.

Great location. Fantastic service.

Location

92/100
8 reviews

Great location.

Service

71/100
6 reviews

Fantastic service.

Room

37/100
8 reviews

Room needs to be improved.

Rated 72/100 based on reviews from all travelers.

Fair budget hotel. Room needs to be improved. Great location.

Location

93/100
7 reviews

Great location.

Service

77/100
6 reviews

Fantastic service.

Room

38/100
8 reviews

Room needs to be improved.

Comfort

34/100
6 reviews

More comfort would be nice.

Review Semantics by TrustYou

Property Description

With a stay at Microtel Inn & Suites by Wyndham Gatlinburg in Gatlinburg, you'll be just steps from Gatlinburg Space Needle and 3 minutes by foot from Gatlinburg SkyLift Park. This hotel is 0.2 mi (0.3 km) from Gatlinburg Convention Center and 0.6 mi (0.9 km) from Ripley's Aquarium of the Smokies.

Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gatlinburg Space Needle - 0.1 km / 0.1 mi
Ole Smoky Moonshine Distillery - 0.2 km / 0.1 mi
Hollywood Star Cars Museum - 0.2 km / 0.1 mi
Ripley's Believe It Or Not Museum - 0.2 km / 0.1 mi
Gatlinburg SkyLift Park - 0.3 km / 0.2 mi
Gatlinburg Convention Center - 0.3 km / 0.2 mi
Ripley's Haunted Adventure - 0.3 km / 0.2 mi
Star Cars Museum - 0.3 km / 0.2 mi
Gatlinburg Ziplines - 0.4 km / 0.2 mi
Fort Fun - 0.4 km / 0.3 mi
Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi
Mysterious Mansion - 0.6 km / 0.4 mi
Smoky Mountain Brewery - 0.6 km / 0.4 mi
Guinness World Records Museum - 0.6 km / 0.4 mi
Ripley's Marvelous Mirror Maze - 0.7 km / 0.4 mi

The preferred airport for Microtel Inn & Suites by Wyndham Gatlinburg is McGhee Tyson Airport (TYS) - 71.6 km / 44.5 mi

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 4
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Accessible bathroom
  • Total number of rooms - 86
  • Number of floors - 3
  • Professional property host/manager
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Free continental breakfast
  • Off-street parking
  • Free breakfast
  • Express check-out
  • 24-hour front desk
  • Number of restaurants - 10
  • Daily
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 4
  • Elevator
  • Free self parking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

TYS knoxville airport,taxi avialable

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

$ 10.00 per pet per night. max 2 pet per roompet less then 25 Lbspet should be always on leash and under supervison.Penalty $ 80.00 if pet not declare at time of check in

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Microtel Inns

  • Enjoy a comfortable night's stay with DreamWellTM bedding
  • Breakfast bar offering cold and hot options
  • Free wireless internet and local phone calls
  • U.S. locations offer free long-distance calls anywhere in the U.S.
  • Wonderful property for travelers with disabilities and special needs

The Microtel Inns highlights above are subject to change without notice.

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