The Park Vista a Doubletree by Hilton Hotel Gatlinburg

705 Cherokee Orchard Road, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Gatlinburg Ziplines
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Very Good
4.0/5

Based on 4002 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • Indoor pool
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
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11/27/2020 - 11/28/2020
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Park Vista a Doubletree by Hilton Hotel Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Food was not good in restaurant and the bathrooms had no storage shelves for toiletry items."
Overall Score2.0/ 5
Bed was comfortable. I thought this was very expensive and not worth the cost. We did not have a sofa in our room which I was told I would have at time of booking.
(Individual traveler, booked 1 room), from US flag
15-Nov-2020 Verified Review, stayed from Sun Nov 15 to Sun Nov 15 2020 at a $269.00 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
The staff was wonderful, the location perfect and the rooms were so clean and comfortable. It was a great stay!
(Individual traveler, booked 1 room), from US flag
20-Jul-2020 Verified Review, stayed from Fri Jul 17 to Mon Jul 20 2020 at a $186.33 average nightly rate.
"Older Hotel"
Overall Score3.0/ 5
Over the years I have stayed in many hotels. From the pics on line the rooms look new. However, they are old furniture. Balcony is tiny. Should have stayed in a cabin for the same money.
(Individual traveler, booked 1 room), from US flag
31-May-2020 Verified Review, stayed from Tue May 26 to Fri May 29 2020 at a $168.99 average nightly rate.
"Very Comfortable!"
Overall Score4.0/ 5
Very nice hotel,the pool was awesome. Kids had an amazing time. The food at the vista grill was delicious. The beds were soooooo comfortable. Did not want to leave. The only downside about our stay was that it was really windy and raining and since we were in the 13th floor water was coming in thru the glass doors and you could hear the wind. A bit noisy. And the lights went out for two hrs so kids were a bit scared in the dark. But I would totally recommend this hotel. The employees were so nice.
(Individual traveler, booked 1 room), from US flag
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Mon Mar 11 2019 at a $157.44 average nightly rate.
"Nice room, water slide and incredible warm water in pool."
Overall Score4.0/ 5
The pool was really nice. Kids loved the waterslides and the incredible warm water in the pool. Thanks!
(Individual traveler, booked 1 room), from US flag
27-May-2014 Verified Review, stayed from Fri May 23 to Sun May 25 2014 at a $189.00 average nightly rate.

Summary of Verified Reviews

82
Very Good

Summary of 2,959 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 82/100 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Fantastic service. Great pool. Great location."

Pool

78/100
299 reviews

"Great but poorly cleaned pool."

Location

74/100
400 reviews

"Great location. Not great access by car, with poorly rated parking." Medium distance to city centre. Shopping and sightseeing are mediocre.

Room

74/100
1048 reviews

"Great rooms, with comfortable beds and lovely views." Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem. Nice TV. Acceptable minibar.

Service

71/100
618 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." General service, restaurant service and reception are decent. Room service is average.

Amenities

59/100
307 reviews

"Hotel has an average building, generally, but an excellent conference centre." Great entrance area, but outdated facilities. Elevator in need of updating. Nice grounds with great facilities for kids. Adequate terrace. Unspectacular architecture. Handicap accessible facilities can be a problem.

Breakfast

58/100
162 reviews

"Breakfast is decent but expensive."

Value

48/100
160 reviews

"Value for money could be better. High priced breakfast." Normally priced food.

Cleanliness

47/100
357 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

WiFi

0/100
11 reviews

"Wifi quality could be improved."

Rated 78/100 based on reviews from families.

"Great pool. Pleasant entrance area."

Pool

80/100
107 reviews

"Great but poorly cleaned pool."

Location

77/100
107 reviews

"Well-located, although unfortunately the parking isn't easy." OK sightseeing, close to downtown.

Room

70/100
268 reviews

"Rooms with great views and excellent beds." Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Service

65/100
146 reviews

"General service, restaurant service and reception are decent." Service is welcoming, but housekeeping is not great. Room service could have been improved. Booking process should be better organized.

Vibe

57/100
48 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish.

Amenities

57/100
82 reviews

"Buildings are fine with old facilities, but the grounds are wonderful." Elevator in need of updating.

Breakfast

55/100
40 reviews

"Breakfast is decent but expensive."

Value

49/100
46 reviews

"Value for money could be better. High priced breakfast."

Cleanliness

41/100
92 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 79/100 based on reviews from couples.

"Good location. Nice rooms."

Location

77/100
84 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

75/100
185 reviews

"Great room. TV's, beds and views are impressive." Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Service

74/100
97 reviews

"Friendly service, and reception was okay."

Vibe

61/100
30 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Breakfast

57/100
34 reviews

"Decent and moderately priced breakfast."

Amenities

55/100
44 reviews

"Outdated facilities, but decent hotel building and pleasant surroundings." Elevator in need of updating.

Value

48/100
24 reviews

"Value for money could be better. Acceptable breakfast prices." Normally priced food.

Cleanliness

48/100
59 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 78/100 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Fantastic service. Great pool. Great location."

Pool

78/100
299 reviews

"Great but poorly cleaned pool."

Room

74/100
1041 reviews

"Great rooms, with comfortable beds and lovely views." Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem. Nice TV. Acceptable minibar.

Location

74/100
394 reviews

"Great location. Not great access by car, with poorly rated parking." Near city centre. Shopping and sightseeing are mediocre.

Service

71/100
614 reviews

"Management seems lacking, with badly rated housekeeping, but friendly service." General service, restaurant service and reception are decent. Room service is average.

Amenities

60/100
305 reviews

"Hotel has an average building, generally, but an excellent conference centre." Great entrance area, but outdated facilities. Elevator in need of updating. Nice grounds with great facilities for kids. Adequate terrace. Unspectacular architecture. Handicap accessible facilities can be a problem.

Breakfast

59/100
160 reviews

"Breakfast is decent but expensive."

Value

49/100
159 reviews

"Value for money could be better. High priced breakfast." Normally priced food.

Cleanliness

47/100
356 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

WiFi

0/100
11 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from families.

"Near city centre. Great pool."

Pool

80/100
107 reviews

"Great but poorly cleaned pool."

Location

77/100
105 reviews

"Well-located, although unfortunately the parking isn't easy." OK sightseeing, close to downtown.

Room

70/100
268 reviews

"Rooms with great views and excellent beds." Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Service

65/100
145 reviews

"General service, restaurant service and reception are decent." Service is welcoming, but housekeeping is not great. Room service could have been improved. Booking process should be better organized.

Vibe

57/100
48 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish.

Amenities

57/100
82 reviews

"Buildings are fine with old facilities, but the grounds are wonderful." Elevator in need of updating.

Breakfast

55/100
40 reviews

"Breakfast is decent but expensive."

Value

49/100
46 reviews

"Value for money could be better. High priced breakfast."

Cleanliness

41/100
92 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 75/100 based on reviews from couples.

"Good location. Nice rooms."

Location

77/100
82 reviews

"Well-located, although unfortunately the parking isn't easy."

Room

75/100
183 reviews

"Great room. TV's, beds and views are impressive." Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Service

74/100
96 reviews

"Friendly service, and reception was okay."

Vibe

61/100
29 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Breakfast

57/100
34 reviews

"Decent and moderately priced breakfast."

Amenities

55/100
44 reviews

"Outdated facilities, but decent hotel building and pleasant surroundings." Elevator in need of updating.

Value

48/100
24 reviews

"Value for money could be better. Acceptable breakfast prices." Normally priced food.

Cleanliness

48/100
59 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Review Semantics by TrustYou

Property Description

When you stay at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, within a 15-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. This family-friendly hotel is 0.8 mi (1.3 km) from Gatlinburg SkyLift Park and 1.5 mi (2.4 km) from Great Smoky Mountains National Park.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Make yourself at home in one of the 300 guestrooms featuring refrigerators and MP3 docking stations. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mynatt Park - 0.9 km / 0.5 mi
Ripley's Aquarium of the Smokies - 0.9 km / 0.5 mi
Mountain Mall - 0.9 km / 0.5 mi
Ripley's Marvelous Mirror Maze - 0.9 km / 0.6 mi
Gatlinburg Convention Center - 0.9 km / 0.6 mi
Guinness World Records Museum - 0.9 km / 0.6 mi
Anakeesta - 1 km / 0.6 mi
Cooter's Place - 1.1 km / 0.7 mi
World of Illusions - 1.1 km / 0.7 mi
Mysterious Mansion - 1.2 km / 0.7 mi
Gatlinburg SkyLift Park - 1.3 km / 0.8 mi
Gatlinburg Space Needle - 1.4 km / 0.8 mi
Christ in the Smokies Museum and Gardens - 1.4 km / 0.9 mi
Gatlinburg Ziplines - 1.4 km / 0.9 mi
Ole Smoky Moonshine Distillery - 1.4 km / 0.9 mi

The preferred airport for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is McGhee Tyson Airport (TYS) - 71.7 km / 44.5 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has facilities measuring 25,000 square feet (2323 square meters), including conference space. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Green Sustainability

The Park Vista DoubleTree is a member of the Gatlinburg Goes Green program and is a Gold Level participant. For more information on this program, please contact a hotel sales manager.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 2323
  • Spa tub
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Garden
  • Roll-in shower
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Accessible bathroom
  • Wedding services
  • Year Built - 1976
  • Total number of rooms - 300
  • Number of floors - 15
  • No rollaway/extra beds available
  • Fireplace in lobby
  • Indoor pool
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Bar/lounge
  • Smoke-free property
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Children's pool
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Waterslide
  • Terrace
  • ATM/banking
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

McGhee-Tyson Airport (TYS) Knoxville, TN

Local Shuttle Info: Gatlinburg Mass Transit - Trolley literally picks up and drops off at front door. $0.50 cents per person, per trolley ride. Hours vary based upon season

Breakfast Information

DoubleTree Breakfast Buffet - currently $13.95 per adult plus tax and service charge; includes eggs, omelets and waffles cooked to order along with juice and coffee/tea

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Maximum number of pets per room 2

Pet maximum weight in kg is 34

Only dogs are allowed

Pets allowed

No pets except service animals.

Parking Info

Complimentary / self-parking only

Internet / WiFI

Complimentary in Rooms and meeting spaces

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 13 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Seasonality and Projections at The Park Vista a Doubletree by Hilton Gatlinburg

Rate fluctuations of The Park Vista a Doubletree by Hilton Gatlinburg

The graph above is fluctuations of room rates for both our group rates and the lowest online individual prices we could find at the time the group bid was placed. The best group/meeting rate displayed is 31.1% in the month of January 2019 and the highest average individual rate is $227 in the month of October 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Park Vista a Doubletree by Hilton Gatlinburg in a month when rates are lower.