The Park Vista a Doubletree by Hilton Hotel Gatlinburg

705 Cherokee Orchard Road, Gatlinburg, TN 37738 US
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Gatlinburg Ziplines
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Very Good
4.0/5

Based on 916 guest reviews

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  • Free WiFi
  • Free newspapers in lobby
  • Indoor pool
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
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10/15/2021 - 10/16/2021
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Park Vista a Doubletree by Hilton Hotel Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Nice stay great views."
Overall Score4.0/ 5
The hotel stay was good except the fact that there was no housekeeping was odd for the price.
(Individual traveler, booked 1 room), from US flag
29-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a $209.51 average nightly rate.
"Everything was wonderful."
Overall Score5.0/ 5
Everything was wonderful.
(Individual traveler, booked 1 room), from US flag
16-Jul-2021 Verified Review, stayed from Sat Jul 10 to Tue Jul 13 2021 at a $337.99 average nightly rate.
"Very Friendly"
Overall Score5.0/ 5
Great Accommodations
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sat Jul 03 2021 at a $227.99 average nightly rate.
"Very nice overall."
Overall Score4.0/ 5
Very nice hotel overall. Views of the mountains are amazing. The elevators are very slow which became problematic when the hotel got busy. Pool area wasn’t cleaned first thing in the morning but it was a very nice pool. Kids (ages 10,8,7) loved the slides. Restaurant was convenient with a nice view. Staff was friendly and accessible.
(Individual traveler, booked 1 room), from US flag
02-Jun-2021 Verified Review, stayed from Thu May 27 to Sun May 30 2021 at a $279.00 average nightly rate.
"Will not stay again."
Overall Score2.0/ 5
The hotel was crowded. There was no parking. Had to wait for over an hour to get a pizza and wait two three hours if you wanted to order outside. There were barely any snacks/food at front desk to buy. Very loud! Not your typical Hilton doubletree stay. Very disappointing.
(Individual traveler, booked 1 room), from US flag
01-May-2021 Verified Review, stayed from Sat May 01 to Sun May 02 2021 at a $269.00 average nightly rate.
"Great staff, clean rooms."
Overall Score4.0/ 5
We have stayed here multiple times over the years, rooms are always clean, staff is great, in hotel food is pricey but that's at any hotel anymore. Great view of downtown on our last stay(spring break 2021) overall great experience.
(Individual traveler, booked 1 room), from US flag
26-Mar-2021 Verified Review, stayed from Mon Mar 22 to Thu Mar 25 2021 at a $148.99 average nightly rate.
"Cleanliness"
Overall Score3.0/ 5
The hotel was in a great location in Pigeon Forge and parking was great. I had a two bedroom suite. Overall it was clean but it had a very old strong smell that my clothes and hair smelled like the room after being in there for a while. The bed spread, sheets and pillow cases had that strong smell as if they weren’t wash. Everything else was okay.
(Individual traveler, booked 1 room), from US flag
10-Mar-2021 Verified Review, stayed from Fri Mar 05 to Mon Mar 08 2021 at a $179.00 average nightly rate.
"Staff was very polite where is the very clean and I enjoyed the cookies."
Overall Score5.0/ 5
Staff was very polite where is the very clean and I enjoyed the cookies.
(Individual traveler, booked 1 room), from US flag
01-Mar-2021 Verified Review, stayed from Thu Feb 25 to Sat Feb 27 2021 at a $179.00 average nightly rate.
"Great rooms and service, warm welcome."
Overall Score5.0/ 5
This is a great hotel, very worth it. I would recommend to anyone, the rooms are very cleans Sb the service is excellent.
(Individual traveler, booked 1 room), from US flag
24-Jan-2021 Verified Review, stayed from Fri Jan 22 to Sun Jan 24 2021 at a $169.00 average nightly rate.
"Amazing"
Overall Score5.0/ 5
The staff was friendly the kids loved the pool. It was clean.
(Individual traveler, booked 1 room), from US flag
07-Jan-2021 Verified Review, stayed from Sat Dec 19 to Tue Dec 22 2020 at a $287.14 average nightly rate.
"Food was not good in restaurant and the bathrooms had no storage shelves for toiletry items."
Overall Score2.0/ 5
Bed was comfortable. I thought this was very expensive and not worth the cost. We did not have a sofa in our room which I was told I would have at time of booking.
(Individual traveler, booked 1 room), from US flag
15-Nov-2020 Verified Review, stayed from Sun Nov 15 to Sun Nov 15 2020 at a $269.00 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
The staff was wonderful, the location perfect and the rooms were so clean and comfortable. It was a great stay!
(Individual traveler, booked 1 room), from US flag
20-Jul-2020 Verified Review, stayed from Fri Jul 17 to Mon Jul 20 2020 at a $186.33 average nightly rate.
"Older Hotel"
Overall Score3.0/ 5
Over the years I have stayed in many hotels. From the pics on line the rooms look new. However, they are old furniture. Balcony is tiny. Should have stayed in a cabin for the same money.
(Individual traveler, booked 1 room), from US flag
31-May-2020 Verified Review, stayed from Tue May 26 to Fri May 29 2020 at a $168.99 average nightly rate.
"Very Comfortable!"
Overall Score4.0/ 5
Very nice hotel,the pool was awesome. Kids had an amazing time. The food at the vista grill was delicious. The beds were soooooo comfortable. Did not want to leave. The only downside about our stay was that it was really windy and raining and since we were in the 13th floor water was coming in thru the glass doors and you could hear the wind. A bit noisy. And the lights went out for two hrs so kids were a bit scared in the dark. But I would totally recommend this hotel. The employees were so nice.
(Individual traveler, booked 1 room), from US flag
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Mon Mar 11 2019 at a $157.44 average nightly rate.
"Nice room, water slide and incredible warm water in pool."
Overall Score4.0/ 5
The pool was really nice. Kids loved the waterslides and the incredible warm water in the pool. Thanks!
(Individual traveler, booked 1 room), from US flag
27-May-2014 Verified Review, stayed from Fri May 23 to Sun May 25 2014 at a $189.00 average nightly rate.

Summary of Verified Reviews

82
Very Good

Summary of 3,026 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 82/100 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Great rooms in excellent location. Great pool."

Bar

87/100
67 reviews

"Bar is awesome. Good bar service."

Pool

76/100
315 reviews

"Great but poorly cleaned pool."

Location

73/100
452 reviews

"Great location. Not great access by car, with poorly rated parking." Near city centre with great sightseeing and nearby restaurants. Shopping is ok.

Room

72/100
1103 reviews

"Great room. TV's, beds and views are impressive." Small, old, poorly cleaned rooms with smaller bathrooms. Subpar balconies in poorly maintained rooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Food

71/100
308 reviews

"Great food, especially the beef. Restaurant menu and prices are okay." Overall poorly rated dining experience, but wonderful desserts. Acceptable poultry dishes.

Service

68/100
659 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, with great service at restaurant and bar, and OK reception. Room service could have been improved. Good shuttle service.

Comfort

61/100
386 reviews

"Comfortable enough, with reasonable noise levels and superb beds." Small rooms and bathrooms with inadequate A/C.

Breakfast

57/100
170 reviews

"Breakfast is decent but expensive."

Amenities

54/100
345 reviews

"Average hotel building. Elevator in need of updating." Nice hotel grounds and entrance area is alright. Outdated facilities, not accessible for those with handicaps. Beautiful architecture.

Value

52/100
181 reviews

"Fairly good value for money. High priced breakfast." Normally priced food.

Cleanliness

49/100
425 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities."

Beach

25/100
5 reviews

"Beach is not so nice. No good beach sports."

WiFi

24/100
9 reviews

"Wifi quality could be improved."

Rated 81/100 based on reviews from families.

"Near city centre. Good shuttle service."

Bar

88/100
14 reviews

"Bar is awesome."

Location

77/100
126 reviews

"Well-located, although unfortunately the parking isn't easy." Near to downtown with good options for sightseeing.

Pool

69/100
127 reviews

"Acceptable pools with some cleanliness complaints."

Food

69/100
72 reviews

"Decent food and menu." Typically priced food with lovely desserts and fruits.

Room

68/100
310 reviews

"Rooms with great views and excellent beds." Poor furnishing in small, poorly-maintained rooms with small bathrooms. Older and poorly cleaned rooms with inadequate A/C. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Service

66/100
168 reviews

"Guests complain about the professionalism of the staff and management." Welcoming service and acceptable reception and restaurant service. Room service could have been improved.

Breakfast

56/100
49 reviews

"Breakfast is decent but expensive."

Value

56/100
47 reviews

"Fairly good value for money. High priced breakfast." Normally priced food.

Cleanliness

44/100
131 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities."

Rated 81/100 based on reviews from couples.

"Good bar service. Bar is awesome."

Bar

86/100
13 reviews

"Bar is awesome."

Room

76/100
160 reviews

"Small but good rooms. TV's, beds and views are impressive." Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Food

67/100
40 reviews

"Decent food and menu. Great desserts & fruits."

Service

67/100
76 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Location

64/100
69 reviews

"Decent location, but problems with parking."

Breakfast

54/100
33 reviews

"Breakfast is decent but expensive."

Cleanliness

47/100
53 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Value

46/100
20 reviews

"Value for money could be better. High priced breakfast."

Rated 78/100 based on reviews from all travelers.

"Very good business hotel. Close to Smokey Mountains. Great rooms in excellent location. Great pool."

Bar

87/100
67 reviews

"Bar is awesome. Good bar service."

Pool

76/100
315 reviews

"Great but poorly cleaned pool."

Location

73/100
449 reviews

"Great location. Not great access by car, with poorly rated parking." Near city centre with great sightseeing and nearby restaurants. Shopping is ok.

Room

72/100
1099 reviews

"Great room. TV's, beds and views are impressive." Small, old, poorly cleaned rooms with smaller bathrooms. Subpar balconies in poorly maintained rooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Food

72/100
307 reviews

"Great food, especially the beef. Restaurant menu and prices are okay." Overall poorly rated dining experience, but wonderful desserts. Acceptable poultry dishes.

Service

68/100
656 reviews

"Guests complain about the professionalism of the staff and management." Friendly service, with great service at restaurant and bar, and OK reception. Room service could have been improved. Good shuttle service.

Breakfast

58/100
168 reviews

"Breakfast is decent but expensive."

Value

52/100
180 reviews

"Fairly good value for money. High priced breakfast." Normally priced food.

Cleanliness

49/100
425 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities."

Beach

25/100
5 reviews

"Beach is not so nice. No good beach sports."

WiFi

24/100
9 reviews

"Wifi quality could be improved."

Rated 79/100 based on reviews from families.

"Near city centre. Good shuttle service."

Bar

88/100
14 reviews

"Bar is awesome."

Location

76/100
125 reviews

"Well-located, although unfortunately the parking isn't easy." Near to downtown with good options for sightseeing.

Pool

69/100
127 reviews

"Acceptable pools with some cleanliness complaints."

Food

69/100
72 reviews

"Decent food and menu." Typically priced food with lovely desserts and fruits.

Room

68/100
309 reviews

"Rooms with great views and excellent beds." Poor furnishing in small, poorly-maintained rooms with small bathrooms. Older and poorly cleaned rooms with inadequate A/C. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Service

66/100
167 reviews

"Guests complain about the professionalism of the staff and management." Welcoming service and acceptable reception and restaurant service. Room service could have been improved.

Value

57/100
46 reviews

"Fairly good value for money. High priced breakfast." Normally priced food.

Breakfast

56/100
48 reviews

"Breakfast is decent but expensive."

Cleanliness

44/100
131 reviews

"Unclean rooms and pool area. Moderately clean hotel facilities."

Rated 77/100 based on reviews from couples.

"Good bar service. Bar is awesome."

Bar

86/100
13 reviews

"Bar is awesome."

Room

76/100
159 reviews

"Small but good rooms. TV's, beds and views are impressive." Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Food

67/100
40 reviews

"Decent food and menu. Great desserts & fruits."

Service

67/100
76 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Location

64/100
68 reviews

"Decent location, but problems with parking."

Breakfast

54/100
33 reviews

"Breakfast is decent but expensive."

Cleanliness

47/100
53 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Value

46/100
20 reviews

"Value for money could be better. High priced breakfast."

Review Semantics by TrustYou

Property Description

Located in Gatlinburg, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is in a national park, within a 15-minute walk of Mynatt Park and Ripley's Aquarium of the Smokies. This 4-star hotel is 0.5 mi (0.9 km) from Mountain Mall and 0.6 mi (0.9 km) from Ripley's Marvelous Mirror Maze.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 300 guestrooms featuring refrigerators and MP3 docking stations. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mynatt Park - 0.9 km / 0.5 mi
Ripley's Aquarium of the Smokies - 0.9 km / 0.5 mi
Mountain Mall - 0.9 km / 0.5 mi
Ripley's Marvelous Mirror Maze - 0.9 km / 0.6 mi
Gatlinburg Convention Center - 0.9 km / 0.6 mi
Guinness World Records Museum - 0.9 km / 0.6 mi
Anakeesta - 1 km / 0.6 mi
Cooter's Place - 1.1 km / 0.7 mi
World of Illusions - 1.1 km / 0.7 mi
Mysterious Mansion - 1.2 km / 0.7 mi
Gatlinburg SkyLift Park - 1.2 km / 0.8 mi
Arcadia - 1.4 km / 0.8 mi
Gatlinburg Space Needle - 1.4 km / 0.8 mi
Christ in the Smokies Museum and Gardens - 1.4 km / 0.9 mi
Gatlinburg Ziplines - 1.4 km / 0.9 mi

The preferred airport for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg is Alcoa - Knoxville Airport (TYS) - 71.7 km / 44.5 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has facilities measuring 25,000 square feet (2323 square meters), including conference space. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Green Sustainability

The Park Vista DoubleTree is a member of the Gatlinburg Goes Green program and is a Gold Level participant. For more information on this program, please contact a hotel sales manager.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Mountain biking nearby
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 2323
  • Spa tub
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Garden
  • Picnic area
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • Year Built - 1976
  • Total number of rooms - 300
  • Number of floors - 15
  • No rollaway/extra beds available
  • Fireplace in lobby
  • Indoor pool
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Children's pool
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Waterslide
  • Terrace
  • ATM/banking
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

McGhee-Tyson Airport (TYS) Knoxville, TN

Local Shuttle Info: Gatlinburg Mass Transit - Trolley literally picks up and drops off at front door. $0.50 cents per person, per trolley ride. Hours vary based upon season

Breakfast Information

DoubleTree Breakfast Buffet - currently $13.95 per adult plus tax and service charge; includes eggs, omelets and waffles cooked to order along with juice and coffee/tea

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Maximum number of pets per room 2

Pet maximum weight in kg is 34

Only dogs are allowed

Pets allowed

No pets except service animals.

Parking Info

Complimentary / self-parking only

Internet / WiFI

Complimentary in Rooms and meeting spaces

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 16.95 for adults and USD 6.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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