Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Disappointing"
Overall Score3.0/5
The room was fine but lobby was cluttered and breakfast was disorganized and was not good.
Paulette B. (Individual traveler, booked 1 room), from
09-Oct-2022 Verified Review, stayed from Thu Oct 06 to Fri Oct 07 2022 at a $166.35 average nightly rate.
"Best place I've ever stayed!"
Overall Score5.0/5
Can't say enough about this place. Been staying here for years and it only gets better.
Beverly G. (Individual traveler, booked 1 room), from
08-Oct-2022 Verified Review, stayed from Mon Oct 03 to Thu Oct 06 2022 at a $227.99 average nightly rate.
"Very nice experience."
Overall Score4.0/5
The facility was very well located, loved being on the river, yet so convent to the many of the venues. Room and bath was very clean, beds were great, and the breakfast was nice.
Steve B. (Individual traveler, booked 1 room), from
13-Apr-2014 Verified Review, stayed from Thu Apr 10 to Sat Apr 12 2014 at a $109.95 average nightly rate.
Summary of Verified Reviews
95
Excellent
Summary of 1,955 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Excellent business hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe.
Bar
100/100
7 reviews
Bar is awesome.
Location
95/100
384 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Service
92/100
531 reviews
Fine management, and professional, friendly service.Excellent service from waitstaff, housekeepers, and receptionists.
Breakfast
91/100
476 reviews
Great and affordable breakfast.
Cleanliness
90/100
424 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Pool area is clean and bathroom cleanliness is acceptable.
Vibe
87/100
107 reviews
Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel.Stylish hotel. Good for business people. Awesome for families.
Value
86/100
96 reviews
Best value for money. Food and breakfast are well-priced.
Food
84/100
167 reviews
Great food and quite good dining experience.Affordable restaurant with great snacks and desserts.
Amenities
83/100
215 reviews
Great buildings with excellent terrace and entrance.Beautiful architecture.
Room
82/100
611 reviews
Modern rooms with excellent beds and great TV's.Medium sized, clean rooms with lovely balconies and beautiful views.Bathroom is relatively clean.Rooms relatively well-kept, with okay furniture, but problems with the A/C.Shower was ok. Kitchenettes and minibars are as expected.
Pool
80/100
101 reviews
Clean pool area.
WiFi
68/100
10 reviews
Regular internet service. Wifi quality could be improved.
Comfort
66/100
277 reviews
Rooms are of average size, not too noisy, and comfortable enough.Beds are great, but A/C is lacking.
Rated 92/100 based on reviews from families.
Pleasant entrance area. Beautiful architecture.
Location
97/100
146 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Service
94/100
200 reviews
Service is professional and cheery, especially reception and housekeeping.
Breakfast
91/100
177 reviews
Great and affordable breakfast.
Cleanliness
90/100
170 reviews
Clean hotel facilities.Clean rooms and pool area, mostly clean bathrooms.
Food
86/100
69 reviews
Affordable restaurant with great food, especially the desserts and snacks.
Vibe
85/100
44 reviews
Awesome vibe. Pleasant entrance area. Friendly atmosphere.Relatively modern hotel. Stylish hotel.
Value
85/100
37 reviews
Best value for money. Food and breakfast are well-priced.
Room
84/100
233 reviews
Clean rooms with nice beds, lovely balconies and beautiful views.Bathrooms clean enough and adequately sized.Rooms are average size with poor air conditioning.Acceptably maintained rooms with okay furniture. Great shower.
Amenities
83/100
72 reviews
Great buildings with excellent terrace and entrance.
Pool
81/100
52 reviews
Clean pool area.
Rated 91/100 based on reviews from couples.
Nice balcony. Stylish hotel.
Service
96/100
101 reviews
Friendly service and great reception.
Location
95/100
81 reviews
Great location with good parking availability.
Cleanliness
91/100
76 reviews
Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.
Breakfast
87/100
94 reviews
Great and affordable breakfast.
Amenities
87/100
50 reviews
Nice hotel buildings and lovely terraces.
Value
86/100
15 reviews
Best value for money. Fair breakfast prices.
Vibe
84/100
19 reviews
Awesome vibe. Friendly atmosphere. Relatively modern hotel.Stylish hotel.
Food
80/100
30 reviews
Lovely food, particularly the snacks. Desserts & fruits are ok.
Room
78/100
119 reviews
Rooms are clean, but bathrooms are only so-so.Fantastic balconies and views, with excellent beds and TVs.Rooms are small with poor air conditioning. Great shower.Conventional furniture.
Rated 91/100 based on reviews from all travelers.
Excellent business hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe.
Bar
100/100
7 reviews
Bar is awesome.
Location
95/100
381 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Service
92/100
524 reviews
Fine management, and professional, friendly service.Excellent service from waitstaff, housekeepers, and receptionists.
Breakfast
91/100
471 reviews
Great and affordable breakfast.
Cleanliness
90/100
420 reviews
Clean hotel facilities. Wellness areas and rooms are clean.Pool area is clean and bathroom cleanliness is acceptable.
Vibe
87/100
107 reviews
Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel.Stylish hotel.
Value
86/100
96 reviews
Best value for money. Food and breakfast are well-priced.
Food
84/100
166 reviews
Great food and quite good dining experience.Affordable restaurant with great snacks and desserts.
Amenities
83/100
214 reviews
Great buildings with excellent terrace and entrance.Beautiful architecture.
Room
82/100
606 reviews
Modern rooms with excellent beds and great TV's.Medium sized, clean rooms with lovely balconies and beautiful views.Bathroom is relatively clean.Rooms relatively well-kept, with okay furniture, but problems with the A/C.Shower was ok. Kitchenettes and minibars are as expected.
Pool
80/100
101 reviews
Clean pool area.
WiFi
64/100
9 reviews
Regular internet service. Wifi quality could be improved.
Rated 92/100 based on reviews from families.
Pleasant entrance area. Beautiful architecture.
Location
97/100
145 reviews
Great location with good parking availability.Great sightseeing, restaurants and shopping nearby.
Service
94/100
197 reviews
Service is professional and cheery, especially reception and housekeeping.
Breakfast
91/100
175 reviews
Great and affordable breakfast.
Cleanliness
90/100
169 reviews
Clean hotel facilities.Clean rooms and pool area, mostly clean bathrooms.
Food
86/100
69 reviews
Affordable restaurant with great food, especially the desserts and snacks.
Vibe
85/100
44 reviews
Awesome vibe. Pleasant entrance area. Friendly atmosphere.Relatively modern hotel. Stylish hotel.
Value
85/100
37 reviews
Best value for money. Food and breakfast are well-priced.
Room
84/100
231 reviews
Clean rooms with nice beds, lovely balconies and beautiful views.Bathrooms clean enough and adequately sized.Rooms are average size with poor air conditioning.Acceptably maintained rooms with okay furniture. Great shower.
Amenities
83/100
72 reviews
Great buildings with excellent terrace and entrance.
Pool
81/100
52 reviews
Clean pool area.
Rated 90/100 based on reviews from couples.
Nice balcony. Stylish hotel.
Service
95/100
98 reviews
Friendly service and great reception.
Location
95/100
79 reviews
Great location with good parking availability.
Cleanliness
91/100
74 reviews
Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.
Breakfast
87/100
91 reviews
Great and affordable breakfast.
Amenities
87/100
49 reviews
Nice hotel buildings and lovely terraces.
Value
86/100
15 reviews
Best value for money. Fair breakfast prices.
Vibe
84/100
19 reviews
Awesome vibe. Friendly atmosphere. Relatively modern hotel.Stylish hotel.
Food
80/100
29 reviews
Lovely food, particularly the snacks. Desserts & fruits are ok.
Room
78/100
116 reviews
Rooms are clean, but bathrooms are only so-so.Fantastic balconies and views, with excellent beds and TVs.Rooms are small with poor air conditioning. Great shower.Conventional furniture.
Customer Reviews of The Inn on the River
4.7 of 5Overall
4.8 of 5Amenities
5.0 of 5Location
4.8 of 5Cleanliness
4.7 of 5Comfort
4.7 of 5Condition
4.8 of 5Neighborhood
4.8 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at The Inn On The River, you'll be centrally located in Pigeon Forge, within a 10-minute walk of The Track and Island at Pigeon Forge. This family-friendly hotel is 0.7 mi (1.1 km) from The Comedy Barn Theater and 0.9 mi (1.4 km) from Titanic Museum.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Christmas Place - 0.2 km / 0.1 mi MagiQuest - 0.2 km / 0.1 mi The Track - 0.4 km / 0.3 mi Pigeon Forge Snow - 0.6 km / 0.4 mi Elvis Museum - 0.6 km / 0.4 mi Island at Pigeon Forge - 0.8 km / 0.5 mi Lumberjack Feud - 0.8 km / 0.5 mi Hollywood Wax Museum - 0.9 km / 0.6 mi Country Tonite Theatre - 1 km / 0.6 mi The Comedy Barn Theater - 1.1 km / 0.7 mi Memories Theatre - 1.2 km / 0.7 mi Titanic Museum - 1.2 km / 0.7 mi Great Smoky Mountain Murder Mystery Dinner Show - 1.2 km / 0.7 mi Pigeon River Crossing - 1.2 km / 0.7 mi Zorb Smoky Mountains - 1.3 km / 0.8 mi
The preferred airport for The Inn On The River is McGhee Tyson Airport (TYS) - 56.9 km / 35.4 mi
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Pigeon Forge? This hotel has 482 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Green Sustainability
Our goal at The Inn On The River is to maintain and operate the hotel with a green conscience;Whenever possible we will use reusable products and offer green options. We reduced water usage by installing special equipment to our toilets. We have installed energy efficient bulbs and new heating and air units and use environmentally friendly cleaning chemicals & pest control services. We also offer optional linen services.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Free RV, bus, truck parking
Proposal/romance packages available
Ziplining nearby
Outdoor furniture
Number of meeting rooms - 1
Conference space size (meters) - 45
Free WiFi
Downhill skiing nearby
Number of spa tubs - 1
Braille or raised signage
Number of outdoor pools - 1
Assistive listening devices available
Number of indoor pools - 1
In-room accessibility
Bicycle rentals nearby
Wheelchair accessible parking
Snowboarding nearby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
Golf lessons available nearby
Firepit
Horse riding nearby
Ski equipment rental shops nearby
Ski lessons available nearby
Electric car charging station
Wheelchair-accessible meeting spaces/business center
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Rafting nearby
Elevator
Children's club (free)
Number of buildings/towers - 2
Year Built - 1991
Total number of rooms - 128
Number of floors - 4
Professional property host/manager
Supervised childcare/activities (free)
Mountain biking nearby
Wheelchair accessible (may have limitations)
Wheelchair accessible
Health or beauty spa nearby
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Picnic area
Free use of nearby fitness center
Stair-free path to entrance
Fishing on site
Walkway to water
Children's toys
Luggage storage
Children's games
Express check-out
Business center
24-hour front desk
Scooter/moped rentals nearby
Golfing nearby
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Kayaking nearby
Free self parking
Conference space
Terrace
ATM/banking
Conference space size (feet) - 482
Concierge services
Airport & Shuttle Information
Tyson McGhee Airport, Approx 49 min (32.1 miles) away.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Complimentary Deluxe 24 Item Hot Breakfast Bar Featuring Scrambled Eggs, Sausage, Fried Potatoes, Biscuits & Gravy, Grits, Oatmeal, Yogurt, Bagels, English Muffins, Muffins, Fruit and Waffle Station.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No pets allowed
Parking Info
Complimentary Parking
Internet / WiFI
Complimentary WiFi
Misc Fees / Policies
Fee for in-room wireless Internet: USD 12 per stay (rates may vary)
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
