The Inn on the River

2492 Parkway, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Island at Pigeon Forge
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Very Good
4.5/5

Based on 3116 guest reviews

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  • Outdoor pool
  • Free WiFi
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Indoor pool
  • Free breakfast
  • Smoke-free property
  • Free self parking
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11/27/2020 - 11/28/2020
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Inn on the River

Below are the verified reviews from guests that we have booked recently:
"Very nice experience."
Overall Score4.0/ 5
The facility was very well located, loved being on the river, yet so convent to the many of the venues. Room and bath was very clean, beds were great, and the breakfast was nice.
(Individual traveler, booked 1 room), from US flag
13-Apr-2014 Verified Review, stayed from Thu Apr 10 to Sat Apr 12 2014 at a $109.95 average nightly rate.

Summary of Verified Reviews

92
Excellent

Summary of 1,594 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 92/100 based on reviews from all travelers.

"Excellent business hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Awesome vibe."

Location

95/100
247 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Service

94/100
430 reviews

"Professional, friendly service, and great reception and management." Average wait staff and housekeeping. Recreation staff is nice.

Breakfast

93/100
368 reviews

"Great and affordable breakfast."

Value

92/100
63 reviews

"Best value for money. Food and breakfast are well-priced."

Cleanliness

88/100
252 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Pool in need of cleaning.

Vibe

87/100
72 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere." Relatively modern hotel. Stylish hotel. Good for business people. Awesome for families.

Amenities

85/100
190 reviews

"Great hotel grounds with a beautiful entrance area." Nice hotel buildings and lovely terraces. Elevator is ok. Handicap accessible facilities can be a problem. Beautiful architecture.

Food

85/100
131 reviews

"Great dining, menu, and snacks, at affordable prices." Great desserts but pork dishes were not highly recommended.

Room

83/100
473 reviews

"Clean rooms with nice beds, lovely balconies and beautiful views." Acceptable room size with adequate furnishing, but with poor A/C and some maintenance issues. Small but relatively clean bathrooms. Shower can be a problem. Average rooms with okay TVs.

Comfort

68/100
209 reviews

"Rooms are of average size, not too noisy, and comfortable enough." Great beds but poor A/C and small bathrooms.

WiFi

0/100
7 reviews

"Wifi quality could be improved."

Rated 90/100 based on reviews from couples.

"Beautiful architecture. Affordable food."

Location

96/100
74 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby."

Value

93/100
11 reviews

"Best value for money."

Breakfast

89/100
93 reviews

"Tasty breakfast."

Vibe

87/100
21 reviews

"Awesome vibe. Pleasant entrance area."

Service

87/100
96 reviews

"Friendly service and great reception."

Cleanliness

83/100
63 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

80/100
131 reviews

"Clean, acceptably sized rooms with okay furniture." Awesome balconies and views, and comfortable beds. Badly maintained rooms, with poor A/C and unclean bathrooms. Shower can be a problem.

Amenities

79/100
55 reviews

"Great buildings with excellent terrace and entrance."

Rated 91/100 based on reviews from families.

"Great shopping. Great dining experience."

Service

97/100
130 reviews

"Reception and restaurant service are professional and friendly."

Breakfast

96/100
119 reviews

"Tasty breakfast."

Value

94/100
17 reviews

"Best value for money."

Location

93/100
89 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Amenities

88/100
75 reviews

"Great buildings with excellent terrace and entrance." Elevator in need of updating.

Cleanliness

88/100
73 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Pool in need of cleaning.

Food

85/100
40 reviews

"Great food, especially desserts and snacks."

Vibe

84/100
21 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Room

79/100
151 reviews

"Rooms are clean, but small and lacking maintenance." Wonderful beds and great balconies with good views, but mediocre furniture. Bathrooms are not great, but moderately clean. Shower can be a problem.

Rated 93/100 based on reviews from solo travelers.

"Clean. Clean rooms."

Cleanliness

90/100
5 reviews

"Clean."

Room

80/100
6 reviews

"Great room."

Rated 91/100 based on reviews from all travelers.

"Excellent business hotel. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service. Awesome vibe."

Location

95/100
247 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Service

94/100
430 reviews

"Professional, friendly service, and great reception and management." Average wait staff and housekeeping. Recreation staff is nice.

Breakfast

93/100
368 reviews

"Great and affordable breakfast."

Value

92/100
63 reviews

"Best value for money. Food and breakfast are well-priced."

Cleanliness

88/100
252 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Pool in need of cleaning.

Vibe

87/100
72 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere." Relatively modern hotel. Stylish hotel.

Amenities

85/100
190 reviews

"Great hotel grounds with a beautiful entrance area." Nice hotel buildings and lovely terraces. Elevator is ok. Handicap accessible facilities can be a problem. Beautiful architecture.

Food

85/100
131 reviews

"Great dining, menu, and snacks, at affordable prices." Great desserts but pork dishes were not highly recommended.

Room

83/100
473 reviews

"Clean rooms with nice beds, lovely balconies and beautiful views." Acceptable room size with adequate furnishing, but with poor A/C and some maintenance issues. Small but relatively clean bathrooms. Shower can be a problem. Average rooms with okay TVs.

WiFi

0/100
7 reviews

"Wifi quality could be improved."

Rated 90/100 based on reviews from couples.

"Beautiful architecture. Affordable food."

Location

96/100
74 reviews

"Great location. Excellent sightseeing, restaurants and bars nearby."

Value

93/100
11 reviews

"Best value for money."

Breakfast

89/100
93 reviews

"Tasty breakfast."

Vibe

87/100
21 reviews

"Awesome vibe. Pleasant entrance area."

Service

87/100
96 reviews

"Friendly service and great reception."

Cleanliness

83/100
63 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

80/100
131 reviews

"Clean, acceptably sized rooms with okay furniture." Awesome balconies and views, and comfortable beds. Badly maintained rooms, with poor A/C and unclean bathrooms. Shower can be a problem.

Amenities

79/100
55 reviews

"Great buildings with excellent terrace and entrance."

Rated 90/100 based on reviews from families.

"Great shopping. Great dining experience."

Service

97/100
130 reviews

"Reception and restaurant service are professional and friendly."

Breakfast

96/100
119 reviews

"Tasty breakfast."

Value

94/100
17 reviews

"Best value for money."

Location

93/100
89 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby.

Amenities

88/100
75 reviews

"Great buildings with excellent terrace and entrance." Elevator in need of updating.

Cleanliness

88/100
73 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so." Pool in need of cleaning.

Food

85/100
40 reviews

"Great food, especially desserts and snacks."

Vibe

84/100
21 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area."

Room

79/100
151 reviews

"Rooms are clean, but small and lacking maintenance." Wonderful beds and great balconies with good views, but mediocre furniture. Bathrooms are not great, but moderately clean. Shower can be a problem.

Review Semantics by TrustYou

Property Description

With a stay at The Inn On The River, you'll be centrally located in Pigeon Forge, within a 10-minute walk of The Track and Island at Pigeon Forge. This hotel is 0.7 mi (1.1 km) from The Comedy Barn Theater and 0.9 mi (1.4 km) from Titanic Museum.

A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

MagiQuest - 0.2 km / 0.1 mi
The Track - 0.4 km / 0.3 mi
Pigeon Forge Snow - 0.6 km / 0.4 mi
Island at Pigeon Forge - 0.7 km / 0.5 mi
Great Smoky Mountain Wheel - 0.7 km / 0.5 mi
Lumberjack Feud - 0.8 km / 0.5 mi
Dolly Parton's Smoky Mountain Adventures - 0.8 km / 0.5 mi
Castle Of Chaos - 0.9 km / 0.6 mi
Hollywood Wax Museum - 0.9 km / 0.6 mi
Country Tonite Theatre - 1 km / 0.6 mi
The Comedy Barn Theater - 1.1 km / 0.7 mi
Memories Theatre - 1.2 km / 0.7 mi
Titanic Museum - 1.2 km / 0.7 mi
Great Smoky Mountain Murder Mystery Dinner Show - 1.2 km / 0.7 mi
Pigeon River Crossing - 1.2 km / 0.7 mi

The preferred airport for The Inn On The River is McGhee Tyson Airport (TYS) - 56.9 km / 35.4 mi

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Pigeon Forge? This hotel has 482 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

Green Sustainability

Our goal at The Inn On The River is to maintain and operate the hotel with a green conscience; Whenever possible we will use reusable products and offer green options. We reduced water usage by installing special equipment to our toilets. We have installed energy efficient bulbs and new heating and air units and use environmentally friendly cleaning chemicals & pest control services. We also offer optional linen services.

Amenities / Features

  • Check In: 6:00 AM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Outdoor pool
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 45
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Braille or raised signage
  • Assistive listening devices available
  • Picnic area
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Year Built - 1991
  • Number of buildings/towers - 2
  • Total number of rooms - 128
  • Number of floors - 4
  • Accessible bathroom
  • Fireplace in lobby
  • One meeting room
  • Indoor pool
  • Luggage storage
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Elevator
  • Free self parking
  • Conference space
  • Terrace
  • Conference space size (feet) - 482
  • Concierge services

Airport & Shuttle Information

Tyson McGhee Airport, Approx 49 min (32.1 miles) away.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Deluxe 24 Item Hot Breakfast Bar Featuring Scrambled Eggs, Sausage, Fried Potatoes, Biscuits & Gravy, Grits, Oatmeal, Yogurt, Bagels, English Muffins, Muffins, Fruit and Waffle Station.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed

Parking Info

Complimentary Parking

Internet / WiFI

Complimentary WiFi

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per stay (rates may vary)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

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