Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Very nice experience."
Overall Score4.0/5
The facility was very well located, loved being on the river, yet so convent to the many of the venues. Room and bath was very clean, beds were great, and the breakfast was nice.
Steve B. (Individual traveler, booked 1 room), from
13-Apr-2014 Verified Review, stayed from Thu Apr 10 to Sat Apr 12 2014 at a $109.95 average nightly rate.
Summary of Verified Reviews
92
Excellent
Summary of 2,010 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent business hotel. Awesome rooms and service in a great location. Awesome vibe."
Service
95/100
538 reviews
"Service is professional and cheery, especially reception and housekeeping."Management is acceptable. Recreation staff is nice.
Location
95/100
377 reviews
"Great location with good access by car."Great sightseeing, restaurants and shopping nearby.
Bar
94/100
9 reviews
"Bar is awesome."
Breakfast
91/100
491 reviews
"Great and affordable breakfast."
Cleanliness
86/100
412 reviews
"Clean hotel facilities. Clean rooms."The bathrooms and dining area need some cleaning.
Value
86/100
90 reviews
"Best value for money. Food and breakfast are well-priced."
Amenities
84/100
238 reviews
"Updated facilities with a great terrace."Nice hotel grounds and entrance area is alright. Elevator is ok.Beautiful architecture.Handicap accessible facilities can be a problem.
Food
83/100
180 reviews
"Great dining experience, with good snacks, desserts, and fruits."Restaurant is well-priced with a great menu.Untasty pork dishes and an insufficiently clean dining area.
Vibe
81/100
96 reviews
"Awesome vibe. Entrance area is ok. Relatively modern hotel."Friendly atmosphere. Stylish hotel. Good for business people.Awesome for families.
Room
80/100
619 reviews
"Tidy rooms with great TV's."Awesome balconies and views, and comfortable beds.Bathrooms have cleanliness issues and A/C is lacking.Unexceptional rooms with okay furniture.Room need better maintenance, and minibars are not great.Shower can be a problem.
Wellness Area
78/100
38 reviews
"Great wellness & sports facilities."
Comfort
67/100
280 reviews
"Rooms are of average size, not too noisy, and comfortable enough."Beds are great, but A/C is lacking.
WiFi
56/100
11 reviews
"Regular internet service. Wifi quality could be improved."
Rated 93/100 based on reviews from families.
"Bar is awesome. Fair breakfast prices."
Location
95/100
123 reviews
"Great location with good parking availability."Excellent sightseeing, restaurants and bars nearby.
Service
94/100
170 reviews
"Service is professional and cheery, especially reception and housekeeping."
Breakfast
91/100
158 reviews
"Great and affordable breakfast."
Value
87/100
29 reviews
"Best value for money. Food and breakfast are well-priced."
Cleanliness
87/100
135 reviews
"Clean hotel facilities. Very clean rooms and decently clean pool."Bathroom needs cleaning.
Amenities
86/100
77 reviews
"Great hotel grounds and buildings."Great terrace, but mediocre entrance area. Elevator is ok.
Room
81/100
209 reviews
"Clean rooms with nice beds, lovely balconies and beautiful views."Bathrooms have cleanliness issues and A/C is lacking.Rooms are okay in terms of size and maintenance. Shower was ok.Good furniture.
Food
80/100
61 reviews
"Affordable restaurant with great food, especially the desserts and snacks."
Wellness Area
78/100
16 reviews
"Great wellness & sports facilities."
Vibe
77/100
28 reviews
"Awesome vibe. Relatively modern hotel. Entrance area is ok."Friendly atmosphere.
Rated 90/100 based on reviews from couples.
"Nice balcony. Friendly atmosphere."
Location
95/100
78 reviews
"Great location. Excellent sightseeing, restaurants and bars nearby."
Service
93/100
102 reviews
"Friendly service and great reception."
Breakfast
90/100
100 reviews
"Tasty breakfast."
Cleanliness
84/100
77 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are not."
Value
83/100
11 reviews
"Best value for money."
Amenities
81/100
56 reviews
"Nice hotel buildings and lovely terraces. Entrance area is ok."
Food
81/100
35 reviews
"Great food, especially desserts and snacks."
Vibe
77/100
25 reviews
"Awesome vibe. Entrance area is ok. Relatively modern hotel."Friendly atmosphere.
Wellness Area
77/100
5 reviews
"Great wellness & sports facilities."
Room
76/100
127 reviews
"Clean, acceptably sized rooms with okay furniture."Awesome balconies and views, and comfortable beds.Badly maintained rooms, with poor A/C and unclean bathrooms.Shower can be a problem.
Rated 93/100 based on reviews from business travelers.
"Comfortable beds. Nice building."
Service
95/100
5 reviews
"Fantastic service."
Rated 88/100 based on reviews from solo travelers.
"Delicious food. Clean."
Cleanliness
85/100
6 reviews
"Clean."
Room
74/100
6 reviews
"Great room."
Rated 92/100 based on reviews from all travelers.
"Excellent business hotel. Awesome rooms and service in a great location. Awesome vibe."
Service
95/100
535 reviews
"Service is professional and cheery, especially reception and housekeeping."Management is acceptable. Recreation staff is nice.
Location
94/100
376 reviews
"Great location with good access by car."Great sightseeing, restaurants and shopping nearby.
Bar
94/100
9 reviews
"Bar is awesome."
Breakfast
91/100
489 reviews
"Great and affordable breakfast."
Value
86/100
90 reviews
"Best value for money. Food and breakfast are well-priced."
Cleanliness
86/100
410 reviews
"Clean hotel facilities. Clean rooms."The bathrooms and dining area need some cleaning.
Amenities
84/100
238 reviews
"Updated facilities with a great terrace."Nice hotel grounds and entrance area is alright. Elevator is ok.Beautiful architecture.Handicap accessible facilities can be a problem.
Food
83/100
180 reviews
"Great dining experience, with good snacks, desserts, and fruits."Restaurant is well-priced with a great menu.Untasty pork dishes and an insufficiently clean dining area.
Vibe
81/100
96 reviews
"Awesome vibe. Entrance area is ok. Relatively modern hotel."Friendly atmosphere. Stylish hotel.
Room
80/100
617 reviews
"Tidy rooms with great TV's."Awesome balconies and views, and comfortable beds.Bathrooms have cleanliness issues and A/C is lacking.Unexceptional rooms with okay furniture.Room need better maintenance, and minibars are not great.Shower can be a problem.
Wellness Area
78/100
38 reviews
"Great wellness & sports facilities."
WiFi
56/100
11 reviews
"Regular internet service. Wifi quality could be improved."
Rated 92/100 based on reviews from families.
"Bar is awesome. Fair breakfast prices."
Location
95/100
122 reviews
"Great location with good parking availability."Excellent sightseeing, restaurants and bars nearby.
Service
94/100
168 reviews
"Service is professional and cheery, especially reception and housekeeping."
Breakfast
91/100
156 reviews
"Great and affordable breakfast."
Cleanliness
87/100
134 reviews
"Clean hotel facilities. Very clean rooms and decently clean pool."Bathroom needs cleaning.
Value
87/100
29 reviews
"Best value for money. Food and breakfast are well-priced."
Amenities
86/100
77 reviews
"Great hotel grounds and buildings."Great terrace, but mediocre entrance area. Elevator is ok.
Room
81/100
207 reviews
"Clean rooms with nice beds, lovely balconies and beautiful views."Bathrooms have cleanliness issues and A/C is lacking.Rooms are okay in terms of size and maintenance. Shower was ok.Good furniture.
Food
80/100
61 reviews
"Affordable restaurant with great food, especially the desserts and snacks."
Wellness Area
78/100
16 reviews
"Great wellness & sports facilities."
Vibe
77/100
28 reviews
"Awesome vibe. Relatively modern hotel. Entrance area is ok."Friendly atmosphere.
Rated 91/100 based on reviews from couples.
"Nice balcony. Friendly atmosphere."
Location
95/100
78 reviews
"Great location. Excellent sightseeing, restaurants and bars nearby."
Service
93/100
102 reviews
"Friendly service and great reception."
Breakfast
90/100
100 reviews
"Tasty breakfast."
Cleanliness
84/100
77 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are not."
Value
83/100
11 reviews
"Best value for money."
Amenities
81/100
56 reviews
"Nice hotel buildings and lovely terraces. Entrance area is ok."
Food
81/100
35 reviews
"Great food, especially desserts and snacks."
Vibe
77/100
25 reviews
"Awesome vibe. Entrance area is ok. Relatively modern hotel."Friendly atmosphere.
Wellness Area
77/100
5 reviews
"Great wellness & sports facilities."
Room
76/100
127 reviews
"Clean, acceptably sized rooms with okay furniture."Awesome balconies and views, and comfortable beds.Badly maintained rooms, with poor A/C and unclean bathrooms.Shower can be a problem.
Customer Reviews of The Inn on the River
4.7 of 5Overall
4.8 of 5Amenities
5.0 of 5Location
4.8 of 5Cleanliness
4.6 of 5Comfort
4.7 of 5Condition
4.8 of 5Neighborhood
4.8 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at The Inn On The River, you'll be centrally located in Pigeon Forge, within a 10-minute walk of The Track and Island at Pigeon Forge. This family-friendly hotel is 0.7 mi (1.1 km) from The Comedy Barn Theater and 0.9 mi (1.4 km) from Titanic Museum.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
MagiQuest - 0.2 km / 0.1 mi The Track - 0.4 km / 0.3 mi Pigeon Forge Snow - 0.6 km / 0.4 mi Elvis Museum - 0.6 km / 0.4 mi Arcade City - 0.7 km / 0.4 mi Island at Pigeon Forge - 0.7 km / 0.5 mi Great Smoky Mountain Wheel - 0.7 km / 0.5 mi Lumberjack Feud - 0.8 km / 0.5 mi Dolly Parton's Smoky Mountain Adventures - 0.8 km / 0.5 mi Hollywood Wax Museum - 0.9 km / 0.6 mi Country Tonite Theatre - 1 km / 0.6 mi The Comedy Barn Theater - 1.1 km / 0.7 mi Memories Theatre - 1.2 km / 0.7 mi Titanic Museum - 1.2 km / 0.7 mi Great Smoky Mountain Murder Mystery Dinner Show - 1.2 km / 0.7 mi
The preferred airport for The Inn On The River is Alcoa - Knoxville Airport (TYS) - 56.9 km / 35.4 mi
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Pigeon Forge? This hotel has 482 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Green Sustainability
Our goal at The Inn On The River is to maintain and operate the hotel with a green conscience;Whenever possible we will use reusable products and offer green options. We reduced water usage by installing special equipment to our toilets. We have installed energy efficient bulbs and new heating and air units and use environmentally friendly cleaning chemicals & pest control services. We also offer optional linen services.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Free RV, bus, truck parking
Proposal/romance packages available
Outdoor furniture
Conference space size (meters) - 45
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
One meeting room
Indoor pool
Firepit
Electric car charging station
Wheelchair-accessible meeting spaces/business center
Barbecue grill(s)
Coffee/tea in common areas
Elevator
Children's club (free)
Supervised childcare/activities (free)
Outdoor pool
Mountain biking nearby
Wheelchair accessible (may have limitations)
Number of buildings/towers - 2
Year Built - 1991
Total number of rooms - 128
Number of floors - 4
Wheelchair-accessible path to elevator
Spa tub
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Picnic area
Free use of nearby fitness center
Stair-free path to entrance
Walkway to water
Children's toys
Luggage storage
Children's games
Express check-out
Business center
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Free self parking
Conference space
Terrace
Conference space size (feet) - 482
Concierge services
Airport & Shuttle Information
Tyson McGhee Airport, Approx 49 min (32.1 miles) away.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Complimentary Deluxe 24 Item Hot Breakfast Bar Featuring Scrambled Eggs, Sausage, Fried Potatoes, Biscuits & Gravy, Grits, Oatmeal, Yogurt, Bagels, English Muffins, Muffins, Fruit and Waffle Station.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No pets allowed
Parking Info
Complimentary Parking
Internet / WiFI
Complimentary WiFi
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 12 per stay (rates may vary)
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
