Location
Great location. Easy car access but inadequate parking. Good dining out, sightseeing, and okay shopping nearby.
Pool
Pool in need of cleaning.
Service
Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Room service could have been improved. Recreation staff is nice. Booking process is sufficient. Hotel security is ok.
Comfort
Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.
Room
Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Cramped rooms with bad beds and substandard A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Average view.
Food
Dining is not great with untidy dining area and poor menu.
Amenities
Older facilities and unpleasant entrance area. Elevator in need of updating. Beautiful architecture.
Wellness Area
Wellness & sports facilities could use better cleaning.
WiFi
Wifi quality could be improved.
Cleanliness
Bathrooms and rooms are untidy. Dirty in the dining and pool areas. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.
Breakfast
Breakfast can be improved.
Beach
Beach is not so nice. No good beach sports.